Staff
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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 64 verified patient reviews for Metro Hearing - Goodyear! Their average review score is 4.91 () from 64 reviews.
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“Professional and Accommodating Metro Hearing went “Above and Beyond” to correct an issue. I am a long- time patient of Metro Hearing. I recently scheduled a recheck appointment at the Goodyear office. It turns out that they were undergoing staffing changes at this time which led to scheduling difficulties. I had to wait over 3 weeks for the first available appointment. Then this appointment was later cancelled, and the cancellation was not communicated to me. I was initially upset over how this situation was handled. However, when I brought this issue to the attention of the main office, the Director of Operations (Alma Neira) promptly responded to my concerns and coordinated a corrective action. The staff at the Goodyear office (Dr. Michals and Nathalia) went out of their way to work me into the schedule right away. Dr. Michals was efficient and competent at assessing my hearing and reprogramming my hearing aids. I am very grateful that they accommodated me right before the holidays so my hearing aides are optimal for my holiday family gatherings. 5-star patient care at Metro Hearing. ”
“Dr Kelly Halterman and her staff are friendly and always helpful. I highly recommend Dr. Halterman.”
“Dr. Kelly Halterman is a god send to say the least. She’s been taking care of my hearing needs for 4-5 years and never has disappointed me. Very on point and awesome at what she does. Life changing after getting my 1st set of hearing aids. I drive 45 minutes-1 hour in good traffic to see her due to others letting me down. She has set the bar of excellence and may god continue to bless her for her service. Thanks ”
“ Although I've only spoken with Dr. Halterman on the phone, I was greatly impressed with her professionalism and the generosity of time and knowledge she offered me even though I am currently a patient with another hearing clinic. I can see why she has so many great reviews!”
“Holly at the front desk was very friendly and Kelly was very thorough when explaining my test results and what my options were. The follow up appointments were great, she was able to tweak my hearing aids to work best for me. I truly recommend this company for quality and service. ”
A message from Metro Hearing - Goodyear:
Safety today and every day after: We’ll be asking you pre-screening questions for Covid and flu-like symptoms. Face masks will be worn where required by law. All surfaces are sanitized between appointments.
Clinic details
Metro Hearing was founded in 1980 and offers complete hearing care services to patients of all ages. Our highly experienced clinical professionals provide comprehensive testing, evaluations and offer the most advanced hearing devices that are available. We can help you make the best choices with all of your hearing needs and obtain a better quality of life through better hearing.
Our Commitment To You:
- Customized Consultation
- Comprehensive Hearing Exams
- Easy Exchange/Return Policy
- 2 Year Loss And Damage
- Follow Up Care Included
- University Trained Audiologist
- 45 Day In Home Trial
- 2 Year Repair Warranty
- World Leading Hearing Technology
Proudly associated with:
- American Board of Audiology
- American Speech-Language-Hearing-Association
- American Academy of Audiology
We have five locations in the Phoenix metropolitan area to better serve all of your hearing needs, convenient links are listed here.
Our Goodyear location is on McDowell Rd in the Palm Valley Medical Plaza. Our office is in Suite 200.
Hearing care services
At Metro Hearing, our highly trained professionals provide the following services:
- Diagnostic hearing testing for adults and children/pediatric audiology
- Management and treatment of hearing Loss
- Hearing aid fitting and service
- Hearing aid sales
- Rechargeable hearing aids
- Hearing protection
- Management and treatment of tinnitus (ringing/swooshing sound in ear)
- Cleaning and repairs services of all brands of hearing aids
- Excellent patient care and state of the art technology.
- Hearing aid accessory sales including batteries
- LACE: Listening And Communication Enhancement (Aural Rehabilitation Program)
Hearing Aid Brands Offered:
- Oticon
- Phonak
- ReSound
- Signia
- Widex
Amenities
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Financing available
Tinnitus
Balance testing
Hours of operation
Sunday | Closed |
Monday | 8 am - 5 pm |
Tuesday | 8 am - 5 pm |
Wednesday | 8 am - 5 pm |
Thursday | 8 am - 5 pm |
Friday | 8 am - 1 pm |
Saturday | Closed |
Visit our other locations
Amenities
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Financing available
Tinnitus
Balance testing
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details