Hearing Evaluation Services of Buffalo, Inc. - Amherst

Open now by appointment! 9:00 am - 12:15 pm, 1:15 pm - 5:00 pm
4600 Main St Ste 201 Amherst, NY 14226
(716) 815-6639

Staff

Photo of Jill Bernstein, AuD, FAAA from Hearing Evaluation Services of Buffalo, Inc. - Amherst

Jill Bernstein,
AuD, FAAA

Assistant Director and Audiologist

Dr. Bernstein has been with Hearing Evaluation Services since 2006. Prior to her audiology career, Dr. Bernstein worked as a licensed nursing home administrator for several years. In addition to her clinical caseload, Dr. Bernstein is the Assistant Director and is responsible for ensuring that our office remains on the cutting edge of diagnostic audiology procedures. Dr. Bernstein has presented at several national audiology conferences and has taught and assisted undergraduate and graduate audiology courses at the University at Buffalo.

Dr. Bernstein grew up in Northern New Jersey and has lived in several cities throughout the United States and abroad prior to relocating to the Buffalo area in 2003.

Photo of Kristina Jackson, AuD, FAAA from Hearing Evaluation Services of Buffalo, Inc. - Amherst

Kristina Jackson,
AuD, FAAA

Audiologist

Dr. Jackson has been with Hearing Evaluation Services since 1998. Prior to her current position, Dr. Jackson was employed at Niagara Peninsula Rehabilitaiton Centre, St. Catharine's Ontario. Dr. Jackson has extensive experience fitting amplification and keeps current on the latest trends in hearing aid technology.  Additionally, she is experienced with pediatrics and central auditory dysfunction evaluations and treatment.  Dr. Jackson obtained her doctorate in audiology from Salus University in Pennsylvania. 

Photo of Rebecca Witter, AuD, FAAA from Hearing Evaluation Services of Buffalo, Inc. - Amherst

Rebecca Witter,
AuD, FAAA

Audiologist

Dr. Witter is a graduate of the University at Buffalo and has been with Hearing Evaluation Services since 2010.  While at UB, Dr. Witter conducted research on the development of drug therapies to prevent noise-induced hearing loss, specifically for individuals serving in the United States Armed Forces. Her research was published to Noise & Health in 2011.

Dr. Witter also studied audiology abroad, traveling to schools and hospitals throughout the United Kingdom in an effort to gain a more global perspective on the diagnosis and treatment of hearing loss. Upon completion of her doctoral degree, she was selected as the recipient of the nationally recognized “Who’s Who Among Students” award for academic achievement and leadership.

Dr. Witter’s particular interests are in the areas of balance assessment and treatment, hearing devices, bluetooth-integrated hearing technologies, custom hearing protection, and counseling.

Photo of Juliana Riordan, AuD from Hearing Evaluation Services of Buffalo, Inc. - Amherst

Juliana Riordan,
AuD

Audiologist

Dr. Juliana Riordan completed her clinical residency at HES and stayed on after graduating with her doctoral degree.  She received her Doctorate in Audiology at the State University of New York at Buffalo, where she was the recipient of the Tindle-Shupe Award for Clinical Excellence. Dr. Riordan graduated with a Bachelor of Science degree as a double major in Neuroscience and Communication Sciences and Disorders at Syracuse University.

Dr. Riordan has experience in both audiological and vestibular diagnostic testing, hearing aid technology and fitting, and hearing accessory devices.

Dr. Riordan enjoys traveling and completed part of her clinical training hours in Beijing, China at the People’s Liberation Army General Hospital in the summer of 2018.

Location

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Reviews

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Read 105 verified patient reviews for Hearing Evaluation Services of Buffalo, Inc. - Amherst! Their average review score is 4.99 () from 105 reviews.

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“I’ve dealt with Tinnitus for almost 3 years before I decided to visit Hearing Evaluation services. Working with Alina Swierski Au.D was exactly what I needed. She explained everything in detail and has been extremely patient with me. Both Alina and Gabriella up front are super friendly. In January 2021 I ordered my hearing aids. After a few follow up appointments I am finally free of tinnitus and am able to enjoy being involved in conversations again with my family”

Thomas T. of Lewiston, NY   
03/08/2021    Review submitted online

“Jill Bernstein is highly competent and patient. She spent generous time explaining options and orienting me to new aids. She performed most thorough exam I've ever experienced. The support staff is helpful and competent as well. ”

JUDITH B. of Buffalo, NY   
12/23/2020    Review submitted online

“Very professional and efficient. Now realize I should've been tested several years ago. I'm very pleased with my results, as are many friends who no longer have to repeat everything several times.”

Robert S. of Buffalo, NY   
10/30/2019    Review submitted online

“My experience with Dr. Bernstein and the HES staff has always been exemplary. she took her time with me and made certain that my level of hearing loss was properly diagnosed and treated with the proper hearing appliance. I couldn't recommend anyone more highly.”

Thomas H. of Hamburg, NY   
09/19/2019    Review submitted online

“Dr Jennifer Sutton is awesome. The whole staff is super nice I compare my new hearing aids to the greatest thing since the invention of ice cream. I hear so much better. Thank you Dr. Jennifer and staff.”

John H. of Buffalo, NY   
07/19/2019    Review submitted online

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Clinic details

It's Good to Hear!

Welcome to our practice! Hearing Evaluation Services prides itself in being the largest freestanding non-profit audiology group in Western New York. We are completely committed to providing the highest quality services available. Hearing Evaluation Services believes that this is only possible by pairing highly educated staff with top of the line test equipment and advanced hearing aid technology.

Hearing Evaluation Services was founded in 1981 by audiologist, Thomas P. White. The organization was set up as a non-profit agency to best serve our patients. Our audiologists are not commissioned so you can be confident that any recommendations made by our staff are made in each patient's best interest alone. This philosophy has stood the test of time. Hearing Evaluation Services has been caring for patients since 1981 and most of our patients come by word of mouth, after hearing successful stories about us from their family and friends. We have four conveniently located offices in Western New York, one in Amherst (Snyder) on Main Street, one in Williamsville on Wehrle Drive near Transit Road, one in Tonawanda on Sheridan Drive near Parker, and one in Orchard Park on North Buffalo Street.  Please contact us to discuss your individual hearing needs. We look forward to hearing from you! 

Community Outreach, as one of the only free-standing, non-profit audiology practices in the country, HES is proud to partner with other outstanding organizations that help the less fortunate throughout Western New York, the country and event the world.

The listed organizations are charitable programs we either self-fund, co-sponsor or proudly support.

  • Dr. Ann E. Stadelmaier Hearing Aid Fund
  • Reconditioned Hearing Aid Program
  • Thank-A-Vet Program
  • Finger Lakes Hearing Aid Program
  • Lions Club
  • Quota International of Amherst
  • Guatemala Mission Trips with Faith In Practice
  • Smart 911

 

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Hearing care services

Our services include, but are not limited to:

  • Comprehensive adult and pediatric hearing tests/evaluations which includes: otoscopy, tympanometry, acoustic reflex testing, otoacoustic emission testing, and supplemental speech-in-noise testing.
  • Balance and dizziness evaluation/testing and treatment using VNG and Rotary Chair testing.
  • Electrophysiological testing, auditory brainstem response, EcochG - electrocochleography, VEMP (vestibular evoked myogenic potential).
  • Treatment for BPPV (benign paroxysmal positional vertigo).
  • Tinnitus (known as ringing in the ears) evaluations, assessment and treatment. HES has certified tinnitus specialists and is the only provider in Western and Central NY of the tinnitus treatment device called Lenire.
  • Ototoxic management for patients taking medications known to increase the risk of hearing loss.  Most commonly chemotherapeutic medications and the new thyroid eye disease medication called Tepezza.
  • Cochlear Implants, determine candidacy identification, evaluation, referral to a CPN surgeon dedicated to hearing implants, and mapping and follow-up services. Available for individuals 12 months of age or older.
  • Custom ear molds for hearing protection, swimming, musicians etc.
  • Earwax removal
  • Virtual appointment care

Our Hearing Aid Program:

  • A complete explanation of your hearing evaluation results
  • A discussion of your specific hearing difficulties and needs
  • Selection of the most appropriate device for your loss and lifestyle
  • Hearing aid fitting and education, a 45 day trial period with the hearing aid(s)
  • Instruction regarding the care and use of hearing aids
  • Testing and programming using Real Ear Measures to ensure maximum performance and audibility of speech
  • Cleaning, adjustments and repair of the hearing aid as needed
  • No charge follow-up visits for up to 3 years
  • A 3 year manufacturer repair warranty
  • Special financing for 12 months, with approved credit.

Verification of Hearing Aids:

  • Real Ear Measurements for all fittings
  • Aided Testing
  • Client Oriented Scale of Improvement (COSI)

Payment Options:

  • Insurance
  • Flex dollars can be used towards hearing devices and any custom ear mold offered
  • Financing options with 0% interest for 12 months
  • HES on line pay

 

 

 

 

Amenities

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Hearing implants

Hearing implants

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

 Remote hearing aid programming

Remote hearing aid programming

Ear cleaning

Ear cleaning

Affiliations

Clinic affiliations

We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.

Clinic affiliations

We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.

(716) 815-6639

Clinic links

Hours of operation

SundayClosed
Monday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
Tuesday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
Wednesday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
Thursday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
Friday9 am - 12:15 pm, 1:15 - 5 pm
by appointment
SaturdayClosed

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We’re here to help – and THAT Is Good to Hear!

Announcement for Hearing Evaluation Services of Buffalo, Inc. - Amherst

Amenities

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Hearing implants

Hearing implants

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

 Remote hearing aid programming

Remote hearing aid programming

Ear cleaning

Ear cleaning

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.