Auditory Assistants

“My experience was awesome. Most important, listened to me and my concerns, meticulous testing! Knows product, asks questions to match me to ideal options of Oticon products. ”

“My experience was the very best ever! Very clear on instructions, knowledgeable, honest, fair prices. ”

“I did not know how much I could not hear. It's better now thanks to them. ”

“Friendly, competent, knowledgeable and efficient. A good visit. Available to suit my schedule. ”

“Mark and Lynn Shaw are the best ever!! Communication, with clarity and compassion, are key to making and keeping a wonderful relationship ongoing into the future. I will consistently and confidently refer family and friends to Mark and Lynn at Auditory Assistants!”

“Great service, very clear instructions - would highly recommend. ”

“Very professional, explained everything. Thorough exam and meeting. Very satisfied! ”

“Great experience. Very knowledgeable and professional. ”

“Lynn and Mark make a great team helping those of us who have a hearing loss. They care about their patients and they are very kind and helpful. ”

“Received excellent evaluation and recommendations by a very caring practitioner. ”

“Very professional throughout the examination at first fitting. All my questions were completely answered with much patience and thoroughly. The atmosphere from the beginning was extremely friendly. Thank you! ”

“Fantastic customer service: I was taken care of immediately and charged a fair price. ”

“Mark & Lynn Shaw are truly miracle workers. Their extensive experience in the hearing aid industry in the design, engineering, production, production management and quality control management and finally their own hearing aid center make them true experts in the field. They are also the most honest and professional people that I have had the pleasure of meeting in the medical field and I am 81 years old and have met quite a few. They make you feel like family and you know that you are getting the best deal possible. Mark is patient and takes as much time as necessary to ensure that you understand every detail of your hearing and all of the many hearing aid options. I have had Oticon hearing aids for 6 years this month (Oct 2018, since October 2012) and have been pretty happy with them until the past couple years when my hearing has degraded more and I have not been able to understand conversations. Mark explained in detail the amazing advances in the technology by Oticon. He set me up with a trial pair of the latest Oticon OPN technology hearing aids. Immediately I was able to hear sounds and understand conversations that I have not been able to for years. I no longer have to keep asking my wife or friends to repeat what they said so I can understand. For the first time I understood every word of my wife's English friends, with heavy accents, during our FaceTime talks that I have never been able to fully understand. I am understanding the words to songs on my CD player that I have never understood. I am hearing sounds, like the directional signals on my car, that I have not been able to, or barely able to, for years. Thank you, Mark & Lynn, for being the wonderful professional people that you are. ”

“If I have a problem with my hearing aid, I can call Auditory Assistants. ”

“Excellent patient service, nice atmosphere. Kind and understanding both the Dr. and receptionist.”

“My husband recently purchased new hearing aids from Mr. and Mrs. Shaw. My experience in their care has been most pleasant. Thank you for offering a fine product. ”

“I liked everything but the price of aids but it's ok!”

“Very professional - explained all the different steps and processes. Made adjustments each visit based on my comments and situations. ”

“This is by far the best hearing aid service I have ever had. I have been wearing aids for years. This is an A+ place to get a test. Thanks you all so much. ”

“Easy to work with; patient, nice and caring people. ”

“I appreciated Mark going out of his way to get the type of hearing aids that were best suited for me, no matter how much time it took. He also improvised the ear piece to better fit my ears. He was always available to answer questions.”

“Friendly and caring staff. Testing process and results clearly explained. I cannot say enough good about the entire process. ”

“Very professional, great place to go. ”

“I like Mark and Lynn, they are the best ones we have. They gave me some new hearing aids and they are the best.”

“Patient, compassionate and knowledgeable! No matter what or when, they will work me in kindly! ”

“He is a very patient man. Helpful and gives all options. ”

“Mark and Lynn are wonderful.”

“Everyone in the office are very friendly and knowledgeable. ”

“I liked how honest they were about the hearing aids. No pressure from them at all. I liked how they explained just how the aids work etc. and how friendly they were. ”

“Mark and Lynn Shaw have established a warm, clean and family friendly environment. I am always treated with utmost professionalism and always leave better than when I arrived. Their technology and knowledge in the hearing industry is top notch. I have found my hearing home. ”

“I liked that he explained everything to me. I would recommend him to anyone. ”

“Mark Shaw and his staff are extremely helpful and competent. I am a second generation patient. We could not be more pleased. ”

“Very professional, attentive to my hearing needs, attention to detail, personal and caring! ”

“Wonderful care...ongoing. I love my new hearing aids.”

“All the things I liked best are you are not rushed, they take time to listen to concerns, pleasant staff, patience, caring, cheerful and they clearly explain things. ”

“If you would like to hear things that you haven't heard in years and understand them, go see Mark at Auditory Assistants. He is very pleasant and will take excellent care of you. ”

“The service is outstanding. The Oticon OPN hearing aids are what you would hope hearing aids would be. They are comfortable and the sound is amazing. The entire staff at Auditory Assistants is very knowledgeable, courteous and helpful. ”

“I appreciate the ability to hear better and all my questions answered and excellent service by Mark and company. ”

“So very patient in explaining everything. Faithful in doing all he can to do the very best and provide what we could afford. ”

“Mark is great to work with. He was very concerned about making my experience the best it could be. He answered all my questions and is very knowledgeable. I highly recommend him. ”

“I appreciated the courteous service and efficiency of tests and fitting my hearing aids to my needs. ”

“I like the patience and the time they spent with me, teaching me how to care for my new ears. I liked the time they spent on adjustments. The whole experience was a different, fun learning time, and the techs at Audiology Assistants make you feel so welcomed, like family. Thank you. ”

“I appreciated being treated like family. They were very helpful and very knowledgeable. Both my husband and I have purchased from Mark and Lynn at Auditory Assistants and highly recommend them. ”

“Excellent! ”

“I liked that I was able to use a pair of hearing aids for a trial period before making a decision. The experience of receiving my own personal hearing aids was fantastic! Also, I am treated like family :)”

“Great people, very professional!”

“The five things I liked are: attention to details, the test - at once I knew this was great, Mark went over details including maintenance, I was given extra supplies for home, the aids are very expensive putting them out of reach for many but they get the cost down and have a finance plan. Send everyone you can to these people!”

“I was fitted with the best aids for my hearing and they showed me how to use them properly. Mark and Lynn will fix them also. ”

“I was treated excellent by every one from beginning to ending. I will recommend Auditory Assistants to everyone I know. ”

“Mark Shaw is available and takes the time for my queries (which are often serious to me!) His gentle patience makes me feel I am important and that he appreciates helping my hearing needs. I still work and interacting with clients is so necessary. His wife helps me with cell phone technologies I need along with my aids. They are a super team! ”

“I like their attention to detail of the fit of the ear mold. Mark listens to patient comments about their personal experience with the hearing aids. ”

“They are extremely professional and understood my disability. ”

“Mark Shaw is the very best. He is knowledgeable, kind and really knows how to listen. The entire team at Auditory Assistants is wonderful. They treat you like family. ”

“When arriving the personnel was very inviting. The doctor was very helpful and took time with me. ”

“Personal attention every step of the process of getting new hearing aids. ”

“Extremely thorough in explaining everything. Able to go into store on appointment and be helped with anything at no additional charge. Customer service excellent. ”

“In a world of commercial hucksters engaged in deceit and chiconery, these folks stand out like a beacon of light. Character and integrity set them out from the rest. Mark and Lynn won my trust, confidence and appreciation based on what they have accomplished for me. Each and every hearing loss challenge that I have been confronted with, they have managed to overcome. If you're seeking this type of care, look no further. I found it. It's here!”

“Friendly, thorough, experienced, ready to help. ”

“They really like to help people. Very knowledgeable. Kinda caring.”

“Excellent quality in materials. Great customer relations. Special efforts to customize hear setting. Terriffic follow up!”

“He was very good with me. ”

“I like the cheery phone call from Kathleen reminding me of my coming appointment. I always receive a friendly greeting from either Mark or Lynn, who not only help me with my hearing aides but are interested in me and my doings. They never put any pressure on me, but I decided to upgrade my hearing aides.”

“I appreciate the personal touch. They are thorough & competent.”

“I would recommend Auditory Assistants to others, and I have! I had been using one hearing aid for two years when I walked into Auditory Assistants. After a thorough testing, two aids were recommended. What a difference! My hearing aids fit like a glove and I can hear sounds that I haven't heard in years. The staff could not have been nicer. I've found new old friends.”

“He was very nice and explained in a lot of details.”

“Very detailed ”

“Excellent customer service. Answered all my questions. Made me feel like family! ”

“Dr. is very helpful & explains what's happening. He's very thorough & patient. I especially like how he follows up & makes changes as needed.”

“From the moment I walked in the door, I could feel the warmth of everyone there. Mark has been so helpful and his technical knowledge has given me confidence that he knows what he's doing and has my best interest at heart. Five stars!”

“I liked the friendliness and openness of the doctor, I trusted him right away. I liked his attitude.”

“I like that they kept me coming back until my hearing aids were perfect. The best I have ever had!”

“The efficient and friendly manner in which my hearing problems were addressed and solved. I really do like my hearing aids!”

“I have been wearing hearing aids for over 30 years and have had experience with many suppliers. Auditory Assistants is the only one that truly values service more than the sale. If help with hearing is needed, Auditory Assistants is the place. ”

“The owner and staff consistently go the extra mile, whether solving my particularly hearing problem or quickly mailing me batteries or getting me an appointment. They aren't satisfied until I'm happy.”

“Very knowledgeable and very accessible when needed. Mark tries very hard to provide you with the best aids suited to your needs and is very patient in explaining the pros and cons of each.”