Hearing Services of Nashville - Bellevue
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Staff
Andrea West-Alderson,
AuD, CCC-A, FAAA
Audiologist
Doctor of Audiology Andrea Alderson is the owner and the primary hearing care professional at Hearing Services of Nashville. She earned her undergraduate degree at the University of Tennessee, her Master’s degree at East Tennessee State University and her Doctoral degree from the University of Florida. She holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association, is also a fellow of the American Academy of Audiology and is a licensed audiologist in the state of Tennessee.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 64 verified patient reviews for Hearing Services of Nashville - Bellevue! Their average review score is 4.97 () from 64 reviews.
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“Ann did a great job taking care of cleaning my hearing aids. She has a great personality and puts you at ease. Very professional.”
10/25/2024 Review submitted online
“Great job cleaning my hearing aid and my ear. I can hear so much better. Very friendly doctor.”
09/04/2024 Review submitted online
“Great job as always and people are very friendly and professional ”
07/24/2024 Review submitted online
“My appointment with Andrea today went well She spent a lot of time with me asking me questions cleaning and updating my hearing aids I couldn't ask for any better visit. I would definitely refer them. ”
06/11/2024 Review submitted online
“Wonderful office - just like family. Have always been treated well and seldom a wait at all! Been coming here for several years; they've always addressed my questions and concerns.”
05/23/2024 Review submitted online
“This was my 1st appointment and I was very pleased with the time Andrea spent with me and how she really listened to me. And the testing was good. ”
05/17/2024 Review submitted online
“Ann is excellent. Great knowledge and great personality. She listens to your problems, and solves them. Highly recommend Hearing Services of Nashville.”
05/09/2024 Review submitted online
“Very knowledgeable staff and have good recommendations. Always available for questions.”
03/27/2024 Review submitted online
“Love them. Always professional but personable. Always willing to help when needed ”
03/09/2024 Review submitted online
“My first visit to Hearing Services. Dr. Andrea was very thorough in my hearing review and tests. Very professional and personable group. ”
03/04/2024 Review submitted online
“The entire staff are always very friendly, caring , and helpful. My husband actually looks forward to going there. Dr. Anne Elizabeth took time with him and listened to his requests and fitted him with the best hearing aids for him. They have been super about questions and service. Always available with a smile. Highly recommend them!”
02/23/2024 Review submitted online
“I made the best decision when I chose this practice to have my hearing tested and be fitted for hearing aids. I had seriously considered going through a big box store because they were so much cheaper, but the big box doesn't use licensed audiologists nor provide the same level of follow-up care. Dr. Andrea is excellent, and Darlene has the best welcoming smile. ”
01/25/2024 Review submitted online
“Called the office and talked to Eddie Dr. Andreas husband, and he really listened and made me feel comfortable with his feedback. Walked in the office the day of my visit and Darlene the receptionist also made me feel very comfortable with her Southern charm. Dr. Andrea very knowledgeable takes a lot of time listening that means a lot. Wonderful lady.”
01/06/2024 Review submitted online
“Stopped into the Bellevue office without an appointment. Was quickly greeted and helped immediately. Being new to Tennessee, I needed some filters for my hearing aids. Dr Ann had my hearing aids on the table and inserting new filters, all the while welcoming me to Nashville. Looks like I've found a new AuD!”
12/01/2023 Review submitted online
“The best and most informative service always. I have recommended Hearing Services of Nashville to a number of people.”
10/27/2023 Review submitted online
“My experience at Hearing Services of Nashville was great. Andrea and the staff paid great attention to what I had to say about my hearing lost. Andrea explain everything in great detail about my hearing text an about hearing aids.Will not go anywhere else now. I felt so comfortable there.”
08/11/2023 Review submitted online
“Wonderful staff , they made the experience actually fun!! professional and helpful can’t say good enough things about this place. Highly recommend ”
08/09/2023 Review submitted online
“As I have gotten older my hearing has declined. I chose Hearing Services of Nashville-Bellevue due to location and good reviews. After a couple of years, I've learned just how diligent, professional, and skillful the two doctors truly are! I love listening to music; with my feedback the docs are gradually 'tweaking' the sensitivity profiles on my hearing aide. I can't say enough in praise of their conscientious service. ”
08/05/2023 Review submitted online
“I have been a patient with this group for several years. The visits are always professional and informative. I never feel rushed through an appointment. They listen to me! The staff is so nice and friendly. I would and do highly recommend them to everyone.”
07/25/2023 Review submitted online
“Very friendly, patient and helpful staff... highly recommend”
06/12/2023 Review submitted online
“Hearing Services of Nashville was recommended by a good friend of mine. He was right they are like meeting old friends. I got the latest Hearing Aids, the most complete exam, and one of the nicest Dr's and staff ever. I Will be a forever client.”
05/16/2023 Review submitted online
“Great service! I wish more business would be this good! I never have to wait more than a few minutes, very friendly staff and I have never been rushed out the door. been a patient for about 6 years and they continue to amaze me.”
05/02/2023 Review submitted online
“Very happy with the services I receive here. I am very pleased with my hearing aides. Highly recommend!”
04/18/2023 Review submitted online
“LOVE these people! They are all so helpful and treat you so very well!”
03/30/2023 Review submitted online
“Everything was explained to me as testing was done in terms that I could understand. I was made to feel very comfortable in my experience and confident with the results!”
03/21/2023 Review submitted online
“I have been using them for years & I can only say they are the best Always helpful & friendly”
03/04/2023 Review submitted online
“We saw Dr. Andrea for a cleaning and check of our hearing aids. She was positive, pleasant and professional. She is a good listener and responded to our needs. The office is clean and comforting, the front office team welcoming and knowledgeable. Easy to park and access the office. Follow-up reminders are simple. After several years of complexity and construction and parking challenges at Vanderbilt Bill Wilkerson Center, this is an amazing and wonderful improvement. Much simpler, more pleasant and great professional service.”
02/24/2023 Review submitted online
“I saw Dr. A. R. Vollmer on Jan. 9, '23. She is professional, friendly, and interested in me as a human being. I got the impression she wanted to take all the time needed to solve my minor problem. After discussing (to determine the issue) she "tweaked" my aids just a little. The result was--now I can clearly hear dialog on TV movies even when background music is playing. That's a big improvement for me.”
01/23/2023 Review submitted online
“excellent staff and very knowledgeable”
01/22/2023 Review submitted online
“Never have to wait, everyone is very friendly and concerned about my hearing. Very professional and very caring. They could give lessons to lots of other professionals.”
12/07/2022 Review submitted online
“I did not have to wait and was greeted right away . Dr. Anne Elizabeth has been very helpful and patient. Not everyone gets my sense of humor but she seemed to enjoy it and be able to work with me in a professional but most friendly manner. ”
11/29/2022 Review submitted online
“I have been going to Hearing Services of Nashville for approx. 4 years and the service I have received is hard to beat! They are always friendly, helpful, and professional. *August 2023 Update* Hearing Services of Nashville is one of those rare places that make you feel like you are dealing with family. They are always friendly and helpful and seem to go out of their way to take care of your needs. You just can’t beat excellent service and hearing expertise and it is all done with a smile! Thanks goes out to all of you!”
11/17/2022 Review submitted online
“No wait time. Friendly professional services.”
11/10/2022 Review submitted online
“For 6+ years I have been pleased with the best of care, professionalism & most of all HEARING!”
11/04/2022 Review submitted online
“Prompt, courteous, friendly and thorough. ”
10/18/2022 Review submitted online
“Dr. Alderson is a professional and a friend. While my aids were more costly with her practice, I can only compliment her and her staff on the ongoing support you receive, their interest and kindness and that makes the cost very worth it. It pays to go to the professional. All my needs are expertly handled.”
10/04/2022 Review submitted online
“Great service. Very caring. I have been a patient there for about 20 years. ”
09/20/2022 Review submitted online
“Everyone in the office is courteous respectful and willing to offer assistance if needed. I love my hearing aid and I think it’s a great practice.”
09/20/2022 Review submitted online
“Always enjoy my appointments and the new audiologist did a great job. Thanks for the good care”
09/14/2022 Review submitted online
“Always great service and friendly staff.”
08/22/2022 Review submitted online
“Dr. Alderson is an ultimate professional. Meeting with her is always a good experience and I believe she really cares about her patients. I’m glad that she’s taking care of my audiology needs. ”
05/15/2022 Review submitted online
“Great service! Thanks”
05/04/2022 Review submitted online
“Very efficient, good listener, experienced. I got a good report but at my age will continue to follow up. Glad she's in Bellevue!”
03/08/2022 Review submitted online
“Dr. Alderson and her staff are so friendly and helpful. Never had an issue in all the years I've had my hearing aids. Highly recommend for all services. Never be afraid to call for anything!”
03/08/2022 Review submitted online
“Went in for my six month cleaning and visited with Dr. Alderson. She is very helpful and is helping me decide on new hearing aids. There is no "push" to buy any product only good helpful advice. I trust my hearing to Dr. Alderson and her staff.”
01/29/2022 Review submitted online
“Always a superb experience. Very helpful with an issue. ”
01/13/2022 Review submitted online
“Darlene is most helpful and efficient. Always there for whatever supplies I might need. Dr. Alderson is always ready with an answer to my questions and eager to help in any way. ”
12/21/2021 Review submitted online
“Just needed ear impressions but Darlene was a pleasure to interact with and Doc was great as well! Will definitely be going back for future needs. ”
12/17/2021 Review submitted online
“Went in for my six-month checkup. Office staff (Darlene) cheerful and skilled. Dr. Alderson attends carefully to any details and comments I brought up. Very thorough.”
12/12/2021 Review submitted online
“Excellent staff!”
11/11/2021 Review submitted online
“I have been using their service for a few years. I couldn't ask for better help, they are very helpful with all my questions and seem to really care about my health.”
10/01/2021 Review submitted online
“Always a good experience. They always try to accommodate the time that I request for my appointment. I never have to wait in a crowded waiting room. they get me in and out efficiently. They are always friendly and take care or any problems and I always get a thorough explanation of what is going on.”
09/27/2021 Review submitted online
“Covid has changed a few things, but Hearing Services of Nashville are still in touch! They have a friendly and helpful staff to call and remind me of bringing in my hearing aides for service, cleaning, and new supply of batteries. Just drive up and call and they are out to get them right away and take care of you!”
09/18/2021 Review submitted online
“The examination was the best I have had. The hearing aids are working great. I have recommended you to several people. Thank you.”
08/06/2021 Review submitted online
“I have been a patient for over eight years and can not praise this practice enough. Dr. Andrea is professional and at the same time patient and caring. And I would be very remiss if I did not mention that the staff there is great. ”
11/19/2020 Review submitted online
“My annual hearing exam with Sarah Robinson was right on the appointment time. The reception was friendly and polite. Dr. Robinson was very thorough in running the various hearing tests. I was pleased to know that nothing has changed since my last yearly exam. The office is located right in my Bellevue neighborhood, with plenty of parking. The office is neat, clean and well organized. I enjoy my once a year hearing test. The whole staff is very friendly, but I am happy to only see them once a year, on a professional basis.”
04/17/2018 Review submitted online
“Dr. Robinson gave me a thorough exam and put me in some hearing aids that enabled me to hear things I haven't heard in many, many years. The staff is friendly and they all want to make sure they have done all they can to help you with your hearing problem. I think things are finally looking up on my hearing problem since Dr. Robinson is making sure that all is going well for me. Thanks!”
11/03/2017 Review submitted online
“Visit was professional and helpful in indentifying my hearing loss.”
10/30/2017 Review submitted online
“Dr. Alderson is a fabulous clinician. She will keep working with you to make sure that the product is meeting your needs. She will answer your questions until you understand everything involved with your hearing aids. If you are not completely satisfied with the product, she will work with you and call in the manufacturer representatives to make sure you are hearing at the best possible level. The staff is friendly and prompt with any appointments and call backs. ”
10/22/2016 Review submitted online
“This is my first experience with hearing aids. Dr. Alderson has explained the use and information several times when I need the info repeated. I appreciate her patience, knowledge and professionalism. A good experience.”
10/21/2016 Review submitted online
“My experience with Dr. Alderson has been great. She takes as much time as needed to answer my questions and concerns. She recently fitted me with the Oticon OPN hearing aids, and I've been amazed at how much better I'm hearing. I would recommend her to anyone who has hearing problems! ”
10/17/2016 Review submitted online
“But the price is too high. I have a friend who badly needs your excellent services and products, and she can not afford them.”
10/13/2016 Review submitted online
“To hell with me going deaf - I go there because Tammy makes great coffee.”
10/12/2016 Review submitted online
“My experience there was fantastic. ”
08/13/2014 Review verified by phone
Clinic details
At Hearing Services of Nashville we have a licensed Audiologist on staff that can provide complete comprehensive and professional hearing evaluations for those in need. We offer multiple manufacturers of hearing aids to fit any budget and financing is available.
Hearing care services
We provide complete hearing services including: • Professional hearing evaluations • Hearing loss testing • Tinnitus and dizziness evaluations • Musicians ear plugs • Risk free trial periods • Financing is available
Hours of operation
Sunday | Closed |
Monday | 9 am - 12 pm, 1 - 5 pm |
Tuesday | 8:30 am - 12 pm, 1 - 5 pm |
Wednesday | 9 am - 12 pm, 1 - 5 pm |
Thursday | 8:30 am - 12 pm, 1 - 5 pm |
Friday | 8:30 am - 12 pm, 1 - 5 pm |
Saturday | Closed |
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Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details