Carroll Hearing Associates

“Great experience at Carroll Hearing. Experienced, professional setting and excellent care and follow up!”

“Mark is an excellent audiologist who aims to do his very best to help his clients hear to the best of their ability. I recently received a cochlear implant with Marks assistance. He will be following me during the learning process of using it. He is a very warm and friendly person. I am so happy to be working with him.”

“Excellent service. Mark is a true professional and always exceeds my expectations. He is very patient and attentive to my hearing needs. I have worn hearing aids for over 50 years and have had every experience with various audiologists and aids throughout my life. Mark is definitely the best one I have worked with. His staff is top notch. They are very attentive with the required paperwork as well as the day to day duties (appointments, check ins and reminders). ”

“Six years of great experiences with Carroll Hearing, beginning with my husband, and now myself. The clinic provides top of the line hearing aids and services by Mark Carroll, our audiologist, and can't be found at other clinics or big box stores. We were led there after listening to our brother-in-law's experience, and found that everything he told us was great advice. ”

“I’m very please with the service provided and the staff is very friendly and knowledgeable about hearing loss and helping you to hear better. ”

“I am very pleased with the service I received at Mark Carroll Hearing. The staff and doctor were very friendly and helpful! And I CAN HEAR AGAIN! I can recommend them to everyone!”

“Have you ever met a new doctor for the first time and felt a little uncomfortable, or stressed? Well, that won't happen with Mark. He's like an old friend you run into who is interested in your project and sincerely wants to help. He's got my vote!”

“Mark and his staff are very professional and knowledgeable! They provided excellent service and care in fitting me with my hearing aids. Mark also corrected my husband’s ill fitting hearing aids from another provider! I highly recommend Carroll Hearing Associates!!”

“When I moved to the area a few years ago, I began using Carroll to service my devices. They have been so accommodating for a good while. There was never any pressure to purchase newer devices, so when mine needed replacing, I trusted Mark to guide me in selecting the right ones for me. He and his staff are so friendly, and answer all my questions regarding my hearing and the devices in use. I trust them to take care of my hearing needs, and to maintain my hearing aids, thoroughly and professionally. I recommend Carroll Hearing unreservedly.”

“I have visited Carroll Hearing twice since moving to Huntsville from Arizona. I had issues with my hearing aids. Mark was able to resolve the problem. My second visit was for a plugged ear. Mark was able to clean and irrigate my ear and restore my hearing. You don’t know how valuable your hearing is until you don’t have it and moving to a new town, it was a pleasure to have found Carroll Hearing!”

“"I am very glad my friend told me to go to Mark Carroll. She had told me he was very nice and would help me. I very much agree with her. He and the receptionist are very nice and very helpful. He is not one of these people who will help you and then get you out the door. He is a very considerate person and takes his time to help you hear better. I recommend anyone to see him if you have any hearing loss. I have had noise in my ears since 1981 and the hearing aids are helping me to hear much, much better and the noise has gotten lower and I am so glad. Thank you Mark Carroll.”

“Mark Carroll did an excellent introduction to hearing aide technology and where to start with our selection for my husband. We now have made what we believe is a well informed decision for my husbands hearing. We could not feel more confident in Mark’s testing, evaluation and advice. We are pleased and recommend this provider. ”

“Mark is so nice and supportive! He’s helped me a lot to set my hearing aids to where I can hear the best! My Dad went to him for years and we both had Mark clean our ears! The lady who helps in his office is very accommodating, also! ”

“Mark Carroll has been my audiologist for over 25 years. I have recommended him to numerous friends and family members because I know he will address their individual, specific needs. After thorough evaluation, he will explain how and what may help your hearing situation. Mark and his staff are professional and courteous. They are there when you need them. I highly recommend Carroll Hearing.”

“I chose Mark Carroll because I know him to be a Certified Audiologist and very knowledgeable in his field of work. He spent a great deal of time evaluating my hearing status in a specialized environment. He reviewed my test results and made recommendations for my personal needs. I highly recommend his evaluation services and his attention to serving my individual needs. ”

“I am thankful to have found Carroll Hearing Associates, and to have been listened to and served so well. They are kind, professional, caring, and efficient. I highly recommend Mark Carroll. How refreshing to visit a pleasant, calm, quiet, well-run office and be treated promptly, respectfully and well!”

“Mark Carroll and his staff are personable, professional and very helpful. He readily explained the tests and test results. He readily answered my questions. There was never any pressure for a decision. Highly recommend for your hearing needs. ”

“All the staff members are very professional and helpful. The information provided is beneficial in making good decisions concerning hearing aids. The support and follow-up adds to the experience. I would highly recommend Carroll Hearing Associates for any hearing needs.”

“Carroll hearing provided professional and patient service. I was seen promptly and office was clean. Great advice given and I would recommend Carroll Hearing. ”

“I was in and out within 30 minutes. COVID precautions were followed. Very impressed and would highly recommend. I have Resound aids and he had them working again in no time!! ”

“Dr. Carroll is outstanding and will always be my first choice. He is personable and very knowledgeable concerning any hearing problem. I highly recommend Dr. Carroll and his staff.”

“I had my first appointment yesterday. I was so pleased. I explained that I had recently suffered a significant hearing loss in my left ear due to Meniere’s. I also have some loss in my right ear. I shared with Mark that I was having trouble hearing my 3 year old granddaughter....which is just unacceptable to me. I also love music and that wasn’t as clear as it had been. So, he set me up with some Oticon miniRITE hearing aids. He put an app on my phone so that I can adjust volume as needed based on what I was doing at the time. I left the office overjoyed with my ability to hear now!! Mark is very dedicated to providing his patients with solutions. He is quite easy to work with and just fun to talk with. He listens to what you need and matches your needs with the hearing aid that will deliver for you. I highly recommend Carroll Hearing Associates.”

“I can't say enough about this place! They were upfront and honest! Mark went above and beyond to help my father! I couldn't be happier!”

“Mark and the staff at Carroll Hearing are great. I have been a customer since 2000 and have no plans to change. ”

“Mark is attentive, knowledgeable and very patient. His exams are never rushed, -- there is never any pressure to make a decision. Complete satisfaction is his goal.”

“Up front, an “EXCELLENT PLUS“ experience every time I have visited Mark Carroll, for the past 7 years! Personable, highly competent, very friendly, so easy to access office, great receptionist, always on schedule/minimum waiting, just a great gentleman providing a great service! Now the details, old guy needing hearing aid for over 15 years, reluctant, intimidated, not sure worth it, until finally, 7 years ago, my wife and family had their way!! I searched internet and yellow pages, and Carroll Hearing Associates sites and other information I obtained through the search led me to Mark’s office and interest in Oticon/Alta aids. That was a great decision, wish had been made earlier. The way Mark explained things, the satisfaction guarantee, the trial usage approach provided if desired offered, I was sold and I purchased, and am well pleased even more “obviously “ more than I had anticipated! So yesterday, for a scheduled visit, I reported my left aid failed a few weeks ago. Mark checked it out, and replaced the speaker wire, putting it back on line, BUT MARK EXPLAINED, not pushed, THE NEWER AID’S PERFORMANCE CAPABILITIES, I was again sold, purchased my 2nd pair, AND I AM VERY HAPPY WITH THE INVESTMENT AND THE NEW OTICON miniRITE’s performance, and so is my wife!! “What a good day”. (I’m a believer, You can buy with confidence !!””

“Excellent service for my mother-in-law. Moved to the area about a year ago and existing aids were malfunctioning and we were able to get “squeezed in”. Just upgraded to new OTICON aids. Huge improvement, great recommendation. Office easily accessible, good parking, back side of building usually has handicapped spots available and the rear entrance is a little to the elevator.”

“Always available when needed. Husband & I both have hearing aids obtained from Mark. When you purchase from Mark it is a one time cost. He provides every 6 months service included along with batteries, cones and filters. Would highly recommend Carroll Hearing.”

“Mark has been my Audiologist and Hearing Aid provider for 15 plus years. I just purchased my fifth set of hearing aids from Mark. His technical expertise, demeanor and association with his customers are exceptional. And let me add patience. I'm an Engineer and ask lots and lots of questions for any thing I don't understand and always asking Mark to try new settings to improve my hearing, especially in a noisy atmosphere. He takes his time, says how does this sound and never gets upset with me. However, he likes the big dill pickles with his lunch occasionally and i often take him a big jar of the big dill pickles that I have found to be one of my favorites. Thank you Mark for your patience and excellent service over the years. ”

“Wonderful people to work with.”

“Denise truly went the extra mile to assist me with a hearing aid malfunction during this Covid 19 period. A few months ago, I moved from North Carolina to be near my son and family and live in a local assisted care facility. I was in quite a dilemma when my hearing aid suddenly stopped working. Thankfully, Carroll Hearing Associates was called. Although the office was not open to the public, Denise made arrangements to retrieve the hearing aid, and deliver it to Dr. Carroll for inspection and determine if it could be repaired. Thankfully within two days my hearing aid was working again! Thank you Carroll Hearing Associates for the outstanding service. ”

“Mark takes the time to make sure everything is perfect for you. It is this extra step that makes him different.”

“This is my second pair of hearing aids. For my first pair, I went with a low-price internet provider. They were an improvement over nothing. Mark Carroll’s expertise in selecting this pair has made a noticeable improvement above and beyond my first pair. Having a local professional is also extremely valuable.”

“Great service. ”

“Everything was well done and professionally. To date, my Oticon hearing aids have provided a very good hearing experience. I would not trade them for any previous ones I have owned. ”

“I had a slight adjustment problem. It was resolved very quickly. Very friendly and professional. Thanks! I love my hearing aids. ”

“As usual, Dr. Carroll always is very professional and caring for any issues that you may be having. He always makes sure that you are satisfied when you leave his office, it is a pleasure to do business with him. ”

“Very informative, helpful. Gave me confidence to begin wearing my new aids. Nice office atmosphere. ”

“Very helpful in taking care of my hearing problem. ”

“Very pleased with the service and the results. ”

“My experience as a patient with Dr. Carroll has been excellent! I am a little disappointed in my new hearing aids however. ”

“Mark Carroll is an excellent audiologist. He is competent, caring and presents to his patients the most up to date information relating to hearing aids. I find him to be very conscientious and effective in patient care. ”

“Carroll is a great person for an Auburn man. He is a great hearing Dr. - Roll Tide!! Would recommend anyone to him. ”

“Mr. Carroll was very kind and knowledgeable. I trust him to always do what is best for me. ”

“I was a little apprehensive about having to get hearing aids at such a young age, but Carroll hearing staff made everything a pleasant experience! ”

“When I visit the office of Dr. Carroll, I'm confident that I'm getting the best care and I'm very grateful for that. ”

“I just purchased my third set of hearing aids from Dr. Carroll. I have been going to him for approximately 12 years. I trust Dr. Carroll with my hearing needs. He is outstanding! ”

“Great experience every time at Carroll Hearing Associates! Now, I can sync my hearing aids with our Samsung TV increasing the clarity of spoken words in all TV programs! Thank you!!”

“I am very pleased, they improved my hearing a lot. ”

“Dr. Carroll is an excellent audiologist and a man of fine character. I will always trust him with my hearing needs. ”

“I felt that it was an excellent exam. Very professional and explained. I am extremely happy with being able to hear properly again.”

“Mark Carroll has been my audiologist for twelve years. He is always there when I need! He is knowledgeable, an expert in his field and his prices for service and equipment are fair and reasonable. I have recommended him to friends and family members. ”

“Very good service. Friendly and felt good about my visit. I am referring you. Thanks.”

“Great hearing doctor! Always goes above and beyond what is expected. ”

“Very caring, competent and friendly staff. I've been using Carroll Hearing for over 10 years. ”

“Mr. Carroll and staff were thorough and offered me excellent information about new improved hearing aids. After a trial period, I chose to purchase these aids and my hearing ability has much improved. I am grateful for their advice. ”

“Mark Carroll fitted my first hearing aids in the mid 1980's. I have gone back to him for new hearing aids when the old ones quit. I have found Mark to give me what I need at the best price each time. I would recommend him highly. ”

“It was a pleasant experience. I'm hearing much better. The staff was very professional. I love not having to change batteries. The office was neat and clean. ”

“I can go just about anywhere to purchase hearing aids but I can't go just anywhere and get the great service I get at Carroll Hearing. ”

“I am well satisfied with my experiences at Carroll Hearing Associates. My preliminary exam was thorough and Dr. Carroll explained the results in an easily understandable way. I have worn my new hearing aids daily for several months and I am hearing sounds (bird songs) that I haven't heard for years. I am delighted with my experience with Carroll and my hearing aids. ”

“Dr. Carroll has served me greatly since 2/27/12 with my first hearing aids. He was recommended to me by a friend. Early this year, due to health issues, I lost much hearing in my right ear. With his consultation, new hearing aids with much more upgrade was recommended. (OPN SI minirite). I am extremely pleased. ”

“Mark Carroll is a gentle speaking and knowledgeable, caring person. He carries the client through the process of learning and awareness of the hearing aid and what it can do for you. ”

“Very good. Excellent service. ”

“Have been very pleased with the outcome of my office visits. Mark is very knowledgeable and helped me in selecting the right hearing aids for my situation and has answered all my questions concerning my hearing loss and new hearing aids. ”

“Mr. Carroll helped me when no one could or would. He was very nice and took an interest in me and my hearing needs. Staff was very sweet, helpful and professional. ”

“Great staff - timely, considerate. Highly recommend Dr. Carroll to anyone!”

“Adjusted my hearing aids (bought somewhere else) for much better hearing. ”

“Always great service and a pleasure to visit your office. ”

“My experience was wonderful! The upgrade I needed was clearly explained. The app I needed for my aids and phone to communicate was installed on my phone. Molds fitted perfectly and its great to no longer have a squell in my ears. It is so easy to talk Dr. Carroll.”

“Obtained hearing aids from Carroll Hearing two years ago. Mark and staff are very much interested in the quality of my hearing and have taken much time to tune my hearing aids to satisfy my life style needs. It is remarkable how my hearing has improved. More than once they have squeezed me in a busy schedule to make adjustments. I have received nothing but kind, caring professional service and highly recommend Carroll Hearing. ”

“Outstanding on service and hearing devices. ”

“Excellent audiologist. Caring. Oticon Opn1 is an outstanding hearing aid. Have used it for a year. Connect clip just added which should make the combination wonderful to use the Opn1 in many environments. ”

“Mark Carroll has taken care of my daughter's hearing since she was born as a preemie 20 years ago. He is always up-to-date with the latest technology and is always really good about explaining things to you and takes the time to listen. He is great with kids and adults alike. His office always runs on time and his office staff are really nice. I don't think you can find anyone as good as Mark in his field. I highly recommend his services!!”

“Excellent.”

“From my first phone call to my last office visit, Mark Carroll and his staff have been kind, caring and professional. Several friends have recommended him to me and I have been pleased with his care. ”

“I like their very personal, caring and professional staff!!!And hearing like I should!”

“He was very thorough in answering all our questions. ”

“He was very professional and I felt very comfortable. ”