Staff
Emma Garcia,
AuD, CCC-A
Audiologist
With over fifteen years of dedicated experience at Hearing Science, Dr. Emma Garcia brings exceptional expertise and compassion to her patients. She earned her master’s degree in audiology from California State University, Los Angeles, and her doctoral degree from Salus University. A licensed and board-certified audiologist, Dr. Garcia is a fellow of both the American Academy of Audiology and the California Academy of Audiology, as well as an accredited member of the American Speech-Language-Hearing Association.
Dr. Garcia is also passionate about shaping the next generation of audiologists. She provides hands-on clinical experience to graduate students from Cal State LA, sharing her knowledge and fostering professional growth. Additionally, she serves as the educational audiologist for Fontana Unified School District, ensuring students receive quality hearing care that supports their educational journey.
Richard Whitaker,
AuD, FAAA
Audiologist
Dr. Richard N. Whitaker has been a valued member of the Hearing Science team since 2010. A graduate of Brigham Young University and the University of Arizona, he brings a wealth of experience in helping patients improve their hearing across diverse settings, including hospitals, ENT offices, schools, and private practice. Dr. Whitaker specializes in comprehensive diagnostics and personalized hearing aid fittings, ensuring the highest quality of care for each patient.
In addition to his clinical work, Dr. Whitaker is a part-time professor at California State University, Los Angeles, where he shares his expertise with aspiring audiologists. His commitment to advancing audiology is further reflected in his publication in the International Journal of Pediatric Otorhinolaryngology.
Dorothy Yamaguchi,
AuD
Audiologist
Doctor of Audiology | Hearing & Vestibular Specialist
Dr. Dorothy Yamaguchi, Au.D., earned her Doctor of Audiology degree from California State University, Los Angeles. With a comprehensive background in both adult and pediatric diagnostic hearing assessments, hearing aid services, and vestibular evaluations, she brings a wealth of expertise to her practice. Dr. Yamaguchi has worked in a variety of clinical settings—including private practices, ENT offices, and hospitals—giving her broad experience in diagnosing and treating a diverse range of hearing and balance disorders.
Her commitment to personalized care ensures that each patient receives the attention and treatment needed to improve their hearing health and overall quality of life. Dr. Yamaguchi is passionate about helping individuals of all ages achieve better hearing, greater independence, and enhanced well-being.
Dina Pacheco,
AuD, CCC-A
Audiologist
Since joining Hearing Science in 2005, Dr. Dina Pacheco has become an integral part of the team, providing expert audiological care both at our Rancho Cucamonga and Fontana locations and in collaboration with associated ENT offices. Dr. Pacheco is skilled in diagnostic testing and specializes in the treatment and rehabilitation of hearing loss through customized hearing aids and assistive listening devices.
Dr. Pacheco holds a Bachelor’s degree in Communication Disorders and a Master’s degree in Audiology from California State University, Los Angeles, as well as a Doctor of Audiology degree from Salus University. She is accredited by the American Speech-Language-Hearing Association (ASHA) and is a Fellow of both the American Academy of Audiology (AAA) and the California Academy of Audiology (CAA).
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 10 verified patient reviews for Hearing Science of Chino! Their average review score is 4.3 () from 10 reviews.
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“Warning if you are a California State employee. They do not make a reasonable effort to work with your insurance representatives. The Hearing Science Office of Chino representatives claim they get the run around from Anthem PERS and do not have the time to contact them. After three months of waiting, the Hearing Science Office of Chino representative informed me they do not have the time to contact my insurance representative. Ultimately, services were not rendered, and my insurance was billed $267.61, and I paid a $35 for a co-payment and billed an additional $15.15. ”
“She's very patient, listened to what her problems were, and her speaking with acknowledgement. ”
“He made my son feel very comfortable.”
“Very good experience, got all of her questions answered”
“They explained everything very clearly to me. ”
Clinic details
About Hearing Science
For over 35 years, Hearing Science has been a trusted provider of audiology care, proudly serving the Southern California community. Our mission is to deliver personalized, progressive, and professional hearing health care at a reasonable cost, with a focus on improving quality of life for individuals experiencing hearing loss.
At Hearing Science, we are committed to supporting our patients through every step of their hearing health journey. Our comprehensive services include thorough hearing evaluations, compassionate counseling, and access to advanced hearing aids and assistive listening devices when needed. Each patient receives our full respect, and we strive to create a positive, supportive experience at every visit. Our goal is 100% patient satisfaction.
With four convenient locations across Southern California, Hearing Science is dedicated to making high-quality hearing care accessible to our communities. To find the nearest Hearing Science location, please visit our "Locations" section above.
Hearing care services
Our Services at Hearing Science
With a highly experienced team, Hearing Science is dedicated to delivering the specialized, compassionate care you deserve. Our comprehensive range of services includes:
Hearing Evaluations
We provide thorough hearing evaluations. If your results indicate that a hearing device may be beneficial, we will guide you through various treatment options tailored to fit your lifestyle and budget.
Hearing Aid Services
Sales – We offer a selection of top-quality hearing aids.
Fitting and Programming – Professional Fittings with Real Ear Measurements Our fitting process uses the latest technology, including Real Ear Measurements (REM), to ensure your hearing devices are calibrated for optimal performance. REM allows us to tailor the device settings precisely to your individual hearing needs, maximizing comfort and sound quality.
Repairs and Cleanings – Routine maintenance and repairs to keep your devices in excellent condition.
Batteries and Maintenance Supplies – Essential supplies to support daily use and maintenance.
Assistive Listening Devices (ALDs)
Our range of ALDs helps enhance sound quality and improve communication in challenging listening environments.
Tinnitus Management
For those experiencing tinnitus – often described as ringing, roaring, clicking, hissing, or buzzing in the ears – we offer specialized management options to alleviate symptoms and improve comfort.
Pediatric Hearing Care
We encourage parents to monitor their child’s responses to sounds as they grow. If you have any concerns about your child's hearing, please contact us to schedule an evaluation.
Advanced Hearing Aids
Today’s hearing aids incorporate the latest technology, featuring rechargeable batteries, Bluetooth connectivity, smartphone compatibility, and other advanced functionalities to enhance ease of use and listening experience.
Hearing aids are small, electronic devices designed to amplify sound and improve hearing for individuals with hearing loss. They work by picking up sound from the environment, amplifying it, and delivering it into the ear. Hearing aids can be customized to fit the user's specific type and degree of hearing loss, helping to improve communication, speech understanding, and overall quality of life.
Hearing aids are an essential tool for improving the hearing and overall well-being of individuals with hearing loss. With advancements in technology, modern hearing aids are more discreet, comfortable, and feature-rich than ever before. Whether you're experiencing mild hearing loss or have more complex hearing needs, there is a hearing aid solution that can help you hear better and enhance your quality of life. Consulting with an audiologist is the best way to determine the most appropriate hearing aid for your specific needs and preferences.
We provide a wide selection of leading brands, including:
- Oticon
- ReSound
- Widex
- Starkey
- Phonak
- Unitron
- Signia
- Cochlear Americas
- Bone Anchored Hearing Aids (BAHA)
- Custom earmolds as needed for optimal fit and comfort
Custom Earplugs and Hearing Protection
Our custom earplugs and hearing protection solutions help prevent potential damage to your ears. We specialize in:
Noise Plugs – Constant exposure to loud environments, whether in industrial settings, concerts, or bustling workplaces, can cause long-term hearing damage and fatigue. Our noise reduction earplugs are designed to provide effective hearing protection for anyone in high-noise situations, offering a comfortable, secure fit that reduces harmful noise levels without fully blocking environmental awareness.
These custom-fitted plugs are made with high-quality materials and tailored to fit your unique ear shape, ensuring optimal comfort and durability, even during extended wear. With a range of attenuation levels available, our noise plugs offer flexible solutions for diverse noise environments—from heavy machinery and construction sites to social events and public spaces. Protect your hearing and reduce noise-induced stress with our premium noise reduction earplugs, designed to keep you safe without compromising communication or awareness.
Shooting Ear Protection – Exposure to gunfire noise, which can reach levels as high as 140-190 decibels, poses a significant risk to hearing health. Proper shooting ear protection is essential to prevent both temporary and permanent hearing loss, as well as tinnitus, caused by high-decibel exposure. At Hearing Science, we offer custom-fitted shooting ear protection designed to reduce harmful noise levels while preserving environmental awareness for safe shooting.
Our custom shooting earplugs are crafted to fit comfortably and securely, providing superior noise reduction while allowing for clear communication and situational awareness. For frequent shooters, we recommend options with advanced technology, such as electronic filters, that provide dynamic sound management. These filters reduce gunshot noise instantly while letting in softer ambient sounds, making them ideal for both indoor and outdoor shooting environments.
Whether you’re a recreational shooter, hunter, or law enforcement professional, our range of shooting ear protection ensures effective and comfortable hearing protection tailored to your needs.
Musician Plugs – Musicians and music enthusiasts are often exposed to high decibel levels that can gradually damage hearing. Our musician earplugs are designed to protect your hearing while preserving the clarity and richness of sound, making them ideal for musicians, DJs, concertgoers, and anyone frequently exposed to loud music. Unlike standard earplugs, which can muffle sound, musician earplugs feature advanced filters that reduce volume evenly across frequencies, maintaining the natural quality of music and speech.
At Hearing Science, we offer custom-fitted musician earplugs that ensure a comfortable, secure fit tailored to your unique ear shape. These plugs provide varying levels of sound attenuation, allowing you to choose the amount of reduction that best suits your needs, whether for practice, live performances, or attending concerts. With our musician earplugs, you can enjoy every note safely, without sacrificing the details and dynamics that make music enjoyable.
Motorsport Plugs – Motorsports enthusiasts are frequently exposed to loud engine noise and wind turbulence that can lead to hearing damage and fatigue over time. Our custom-fitted motorsport earplugs are specially designed to reduce harmful noise levels while allowing riders and drivers to stay aware of surrounding sounds, such as communication devices or traffic cues.
These earplugs provide a comfortable, secure fit that stays in place even under a helmet, ensuring long-lasting protection without pressure or discomfort. Made from high-quality, durable materials, our motorsport plugs are crafted to withstand rigorous conditions and provide reliable noise reduction on and off the track. Whether you ride motorcycles, race cars, or participate in any high-noise motorsport, our earplugs offer essential hearing protection that enhances your focus and safety without compromising on sound clarity.
Swimming Plugs – Swim plugs, also known as earplugs for swimming, are specially designed devices used to prevent water from entering the ear canal while swimming or engaging in water-based activities. They are commonly used by swimmers, divers, or individuals who are prone to swimmer’s ear (otitis externa), which is an infection of the outer ear canal that can be caused by water exposure.
Custom-Made Earplugs: These are individually molded to fit the unique shape of your ear canal. They offer the best fit and comfort and are highly effective at keeping water out.
Surfer Plugs – Protection against exostosis ("surfer’s ear") and otitis externa (swimmer’s ear)
Sleep Plugs – Perfect for those with sleep difficulties or noise sensitivities
Each of our services is designed to address your unique hearing needs and lifestyle, providing quality care and advanced solutions to support your hearing health.
Sudden or prolonged exposure to loud noise can cause damage to your hearing and is one of the leading causes of hearing loss. This loss is often detected too late, meaning the impairment can be irreversible.
Insurance and Financing
Insurance Companies
If you don’t see your insurance listed below, give us a call. We are happy to discuss your options.
- Aetna
- Beech Street
- Blue Cross of California/Anthem Blue Cross
- Blue Shield of California
- CCS
- Cigna
- Health Net
- Humana
- Medi-Cal
- Medicare
- Molina
- SCAN
- United Healthcare
- USA Managed Care Organization
HMO
- Alpha Care Medical Group
- Dignity Health
- Empire Healthcare
- EHS Medical Group
- Greater Orange
- IEHP
- Inland Faculty
- Inland Health Care
- La Salle Medical Group
- My Family Medical Group (previously Chino Medical Group)
- Optum
- Physicians Health Network
- Pomona Valley Medical Group
- PrimeCare
- Prospect
- Regal Medical Group
- Upland Medical Group
- Vantage
Direct Insurance Plans (3rd party)
- Advanced Hearing
- American Hearing Benefits
- Amplifon
- Audionet
- EPIC
- Harmony Hearing
- Hear USA
- Hearing Care Solutions
- Nations
- Sedwick
- TruHearing
- United Healthcare Hearing
- Your Hearing Network
Financing Options
- CareCredit
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Hearing implants
Assistive listening devices
Pediatrics
Tinnitus
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 5 pm |
| Tuesday | 9 am - 5 pm |
| Wednesday | 9 am - 5 pm |
| Thursday | 9 am - 5 pm |
| Friday | 9 am - 5 pm |
| Saturday | Closed |
Visit our other locations
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Hearing implants
Assistive listening devices
Pediatrics
Tinnitus
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details