Dr. Austin earned her doctorate in Audiology from the University of North Texas, is board certified in Audiology and a member of the American Academy of Audiology. She has private practice experience as well as working for a leading hearing aid manufacturer and training others how to program and troubleshoot advanced hearing aid technology where she received "Trainer of Year" award.
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Reviews
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Read 26 verified patient reviews for Allison Audiology & Hearing Aid Center, P.C.! Their average review score is 4.88 () from 26 reviews.
“I had been a long time user of Allison Ausiology. My mother had recently passed away. She had purchased hearing aides from them for myself n for her over $12k worth last time. Recently I tried calling them to see if they would buy back my mothers hearing aides since we have been long time customers n amount of time n money spend on hearing tests etc. the refused to buy them back. I was very disappointed. Then I posted to sell them via Facebook market and a lady came forward willing to buy my hearing aides . She contacted Allison to which I informed where my hearing aides came from. Come to find out they tried to buy out the lady from buying my hearing aids by emailing the lady trying to get their prices lower so they can buy new hearing aids from them . I was shocked n stunned. After the many years of being customers of theirs . I also realized that they stabbed me in back n flat out lied trying to say my hearing aides were “ old” when I have the dates of purchase of hearing aids . I also found out their hearing aids came from Denmark ( I so happen to have cousins in. Denmark and their hearing aids in Denmark are a fraction of the price they are selling them. What a ripoff!! Really disappointed in Allison audiology for doing us so dirty . Especially Mrs.Roevller trying to undermine me to taking away my sale. How rude!! ”
Laura W. of Richmond, TX 06/25/2024 Review submitted online
“I brought my hearing aid in for repair which was handled efficiently as always. But it turned out that I needed a bit of updating as well. I had no clear indication that I was hearing less and less. A hearing test was suggested, conducted and repaired devices brought up to my needs (that I didn't even know I needed). I am now a happier lady whose husband doesn't need to listen to my "What did you say?" Marital bliss once again. Thank you Ryan.”
Lolita S. of Houston, TX 11/06/2019 Review submitted online
“Dr. Arceneaux was the nicest Audiologist I've ever had. The facility was nice and calming and everyone I encountered was polite. ”
Sarah V. of Houston, TX 10/12/2018 Review submitted online
“I was referred initially by my insurance plan and my experience has been excellent. The staff are very knowledgeable and courteous. I can call with any issue and getting an appointment is easy and without a long wait. I have recommended Allison Audiology to friends and neighbors without reservation. ”
Daniel C. of Houston, TX 08/16/2018 Review submitted online
“We are visiting from out of state. Found these people online and got same day emergency service without a hitch. Not only are they professionally competent but they are kind and know how to talk to the hard of hearing.”
Tom W. of Diamond Springs, CA 04/28/2018 Review submitted online
“Erin was very thorough and professional. She asked very specific questions in order to provide the best solution for my specific hearing needs. The office staff are very personable and welcoming. I would enthusiastically recommend this practice to any one in need of hearing services.”
David E. of Cypress, TX 04/05/2018 Review submitted online
“Very quick to get an appointment for first hearing check up. Very professional from start to finish with clear analysis and explanation of the issues. Made recommendations and even lent me hearing aids to try out over a weekend. Made a huge difference. My thanks to Dr. Kohout. ”
Nigel B. of Houston, TX 04/05/2018 Review submitted online
“Dr. Kohout provides excellent service, clear explanations and very patience assistance as I have only recently begun to use a hearing aid. ”
Lawrence H. of Houston, TX 04/02/2018 Review submitted online
“Recommended instruments have performed perfectly for 1 1/2 years. Routine service visits have been easily scheduled and happily provided. I could not possibly expect anything more and highly recommend to anyone.”
Vern W. of Houston, TX 03/07/2018 Review submitted online
“After my visit with Erin on 3/6/2018 I felt like I was on the correct track. She was very professional and explained everything to me as we went through the testing process. She allowed me the time to thoroughly explore all the questions that I had, which were many. I never felt rushed or pressured in any way. We discussed a few options and then she gave me a set of hearing aids to test out for a few days. I really like this test before you buy feature as it will allow me to choose hearing aids that I already know that I like and will save a lot of time and potential frustration for me. Erin was going to investigate my insurance options during the time I was testing one brand of hearing aids out so that when I return them I will know all my options. This is a very proficient business with friendly qualified employees eager to assist you and I would certainly refer them to anyone. In fact, I have referred them to my grandson.”
Mark B. of Houston, TX 03/07/2018 Review submitted online
“I have relied on the expertise of Allison Audiology through several evolutions of hearing instruments. I have found the professionalism of all the members of the staff to be outstanding. I can rely on Allison Audiology for thorough assessment of my hearing loss and the options of dealing with it.”
Roselle H. of Houston, TX 02/02/2018 Review submitted online
“Over the past year I have received excellent care from all the staff at Allison Audiology. Every need or request was met with gracious care and help. My tinnitus and hearing loss has been reduced immensely and I am so thankful for the technology today that helps my generation with their hearing needs. Thanks again for such a wonderful team!”
Donnali P. of Houston, TX 02/01/2018 Review submitted online
“I will be 65 years oId this year and had a hearing test for the first time in my life with Dr. Jana Austin. I was impressed because, after discussing my general health and family history, she examined my ears with an otoscope. (Many friends have had hearing tests, but few have had their eardrums and interior of the ear examined by anyone besides their family physician.) The actual testing in the audiology testing booth did not take long. And Dr. Austin immediately afterwards showed and explained to me the results of my tests. Now that I have been screened and have a baseline, I will return next year for another exam and compare the results. Then we can determine how often I need to come to her office in the future. Dr. Austin is extremely knowledgeable, friendly, courteous, and professional.”
Pat C. of Sugar Land, TX 01/24/2018 Review submitted online
“I am so happy with my hearing aids and Dr K! She took so much time to help me understand and answer my questions. I highly recommend Allison Audiology! ”
Cathie F. of Houston, TX 01/15/2018 Review submitted online
“Great and friendly service.
Professional and no pressure tactics.
Would recommend to anyone. ”
Tomas L. of Houston, TX 01/11/2018 Review submitted online
“My hearing aids needed thorough evaluation and possibly sent for repair. I also needed a current, thorough hearing test, as it had been several years and I had moved to Houston in the intervening period. Each of the three staff with whom I interacted were friendly, pleasant and efficient professionals. While I was being tested, my aids were evaluated, the manufacturer contacted and my aids boxed for send-off for possible repair, one aid still under warranty. I was most pleased with this first visit here ever. Yes, obviously, I recommend these folks.”
Paul V. of Sealy, TX 12/08/2017 Review submitted online
“Knowledgeable and friendly. Recommended. ”
Bob B. of Houston, TX 12/05/2017 Review submitted online
“Great service. Responsive to emergency requests. Very professional operation. ”
Ed B. of Houston, TX 11/19/2017 Review submitted online
“I have been dealing with Allison Audiology for about 30 years, through many sets of hearing aids as my condition declined while technology and the care of the Allison professionals offset the decline. I have had the support of the entire team for all this time and in recent years that included Ryan who is excellent with the technology which is so important. The new Doctoral Intern, Erin, was excellent as well.”
William K. of Houston, TX 11/17/2017 Review submitted online
“I feel fortunate I found Dr. Jana Austin and the staff at Allison Audiology. I wish I had
found them two years ago. They are a supportive team that can help with any hearing problems.”
Sandra N. of Houston, TX 07/06/2017 Review submitted online
“Very informative and efficient. They let me borrow a hearing aid to test drive it before I buy, which is very helpful.”
Gene K. of Houston, TX 03/20/2017 Review submitted online
“Shiane Moffitt was very efficient, pleasant, knowledgeable & professional.”
Richard L. of Houston, TX 09/24/2014 Review received via mail
“They were very patient, it was good service.”
Michael R. of Spring, TX 03/26/2013 Review verified by phone
“They were very upfront was very pleased with them”
Lawrence J. of Houston, TX 09/25/2012 Review verified by phone
“ Very personable and professional. ”
bruce c. of Houston, TX 02/01/2012 Review verified by phone
“The doctor was very, very nice.”
Jean H. of Spring, TX 12/21/2011 Review verified by phone
Allison Audiology offers complete hearing care services to patients of all ages. Our highly experienced clinical professionals provide a full range of testing, evaluations and offer the most advanced digital and conventional hearing devices available. We can help you make the best choices for all of your hearing needs and achieve a better quality of life through better hearing.
Hearing care services
The team of dedicated professionals at Allison Audiology is committed to our mission of providing advanced hearing health care and products for better hearing and improved communication.
Diagnostic Hearing Evaluations and Consultations
Amplification/Hearing aids
Custom ear pieces
Hearing Aid Adjustment
Hearing Aid Repairs
Real Ear Measurement
Cerumen (Earwax) Management and Removal
LACE - Listening And Communication Enhancement
Video Otoscopy
Otoacoustic Emissions
Baseline hearing evaluations for Hearing Conservation or Oncology treatments