Heritage Hearing Care

129 Palmer Rd Suite 3 Monson, MA 01057

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(413) 284-4054

Staff

Photo of Deborah Avery, HIS from Heritage Hearing Care

Deborah Avery,
HIS

Hearing Instrument Specialist

Owner Deborah Avery the heart and soul behind Heritage Hearing Care of New England takes pride in approaching every patient as an individual and listening to your needs. Armed with years of experience and dedicated to helping people hear better, Deborah is ready to help you on your journey to better hearing. Her unique brand of specialized care sets her apart and makes Heritage Hearing Care special.

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 31 verified patient reviews for Heritage Hearing Care! Their average review score is 5 () from 31 reviews.

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“Debbie Avery of Heritage Hearing Care - Monson Massachusetts. Ms Avery doesn't just work for one hearing aid company, but ‘freelances’ depending on the needs of her costumers. Ms Avery was personal, professional, patient and thorough. Initially I was ignorant. I had no idea how complicated (and tiny) the subject of hearing aids was. Thankfully she took nothing for granted; explaining everything I didn’t (even know that I didn’t) understand, as many times as I needed. She was more than generous with her time, scheduling follow up visits before I even knew that I was going to need them. ”

John S. of Holland, MA   
10/05/2024    Review submitted online

“I moved to the area 12 months ago and have been frustrated on finding a service provider for repair service. Debbie went way out o f her to help and provide support, contacted my former provider, transferred the records and reestablished my warranty . My appointment was great, guided me through the updates and suggested a couple things i could do differently to enhance my HA experience. Recommend highly ”

Bob m. of Wilbraham, MA   
04/12/2024    Review submitted online

“When I knew I needed to replace my hearing aids, I chose Heritage Hearing. My husband recently worked with Debbie for his new hearing aids and was extremely satisfied with both her knowledge and service. I too received the same outstanding service. I highly recommend Heritage Hearing and the attention to detail that Debbie provides. Although the drive is a bit longer than other centers, it is well worth the drive. ”

Denise W. of East Brookfield, MA   
03/06/2024    Review submitted online

“Debbie provides exceptional service and I couldn’t be happier with my new hearing aids. She’s anticipates my needs and is proactive in meeting them. She knows her stuff and is a particularly nice to work with…”

Bob W. of East Brookfield, MA   
01/04/2024    Review submitted online

“I have very much enjoyed working with Deborah to get my first set of hearing aids in the past months. She was very helpful and spent so much time with me to be sure I was totally comfortable and knowledgeable with the new devices. My appointment time was never limited, she just took as long as was needed. She would return calls/messages very quickly and then again spent as much time as needed helping/advising me no matter what day of the week it was. She gave me so many valuable tips and information that the more I used the devices, the more I realized how valuable the information was. Between Heritage and Tru-Hearing, I really feel that I made the best choice I could going with them. ”

Douglas S. of South Hadley, MA   
12/13/2020    Review submitted online

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Clinic details

At Heritage Hearing Care of New England we'll help you change the way you think about hearing loss and hearing audiology care.

If you are seeking personalized expert hearing help from an experienced hearing healthcare professional who puts your needs first, Heritage Hearing Care is the place you've been looking for.

Licensed Hearing Instrument Specialist Deborah Avery developed Heritage Hearing Care to combine old-fashioned customer service, small-town values, excellence in modern technology and years of experience. Heritage Hearing Care is a place where patient satisfaction is the number one goal, every day.  

At Heritage Hearing Care of New England we'll help you change the way you think about hearing loss and hearing audiology care.Please call us today to begin your journey to better hearing.

Hearing care services

Heritage Hearing Care, Caring, individualized approach to hearing care

  • Hearing screenings
  • Complete hearing tests
  • Hearing aid evaluations
  • Hearing aid sales – a wide selection of top-quality digital and rechargeable hearing instruments from the best manufacturers with the most advanced technology in the industry
  • Tinnitus (referred as a ringing sound in the ears) masking hearing aids
  • Computerized hearing aid fittings and to ensure proper amplification
  • Custom made and fitted ear molds and hearing protection
  • Hearing aid programming and adjustments
  • Hearing aid service including cleaning, checks, maintenance and repairs
  • State of the art modern equipment
  • House-calls and senior center visits available

Hearing Aid Accessories:

  • Batteries, various sizes and rechargeable batteries
  • Cleaning Kits
  • Hearing aid dehumidifiers 
  • Bluetooth Streamers
  • Wax Guards
  • Assistive listening devices (ALDs)

 

Amenities

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Tinnitus

Tinnitus

Hours of operation

SundayClosed
Monday8 am - 5 pm
by appointment
Tuesday8 am - 5 pm
by appointment
Wednesday8 am - 5 pm
by appointment
Thursday8 am - 5 pm
by appointment
Friday8 am - 5 pm
by appointment
SaturdayClosed
Evening and/or weekend hours available by appointment. Please call to schedule.

Amenities

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Tinnitus

Tinnitus

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.