Staff
Christine Pickup,
AuD, CCC-A
Audiologist
Dr. Pickup received her doctorate from A.T. Still University. She completed her Masters and Bachelors Degrees in Audiology from Brigham Young University. During her studies she worked in a variety of settings, including hospital and educational settings. She has worked in private practice, created an audiology program for a local school district, and founded Mt. Harrison Audiology in 2014 after recognizing a need in the Mini-Cassia area. She is an expert in creating personalized treatment plans for her patients using the latest technology advances and test procedures.
She has over 15 years experience serving those with hearing impairments, and appreciates the complexities involved. Hearing loss is deeply personal, and its affects can be wide-ranging. She specializes in both adult and pediatric assessment and treatment, tinnitus assessment and treatment, and auditory processing disorder assesment and treatment.
"Hearing connects us to others in a way no other sense can. When there is hearing loss, those connections are damaged and broken. It brings me such joy to provide a bridge to better, healthier, living."
When not in clinic, Dr. Pickup enjoys working on projects around her home with her husband, Wes, and their four children. In her spare moments, she tries to read, write, paint, and sew as much as possible.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 88 verified patient reviews for Mt. Harrison Audiology & Hearing Aids, LLC! Their average review score is 4.92 () from 88 reviews.
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“They were sloppy with ear pieces not fitting and falling out. ”
03/10/2024 Review submitted online
“My wife and I have had an excellent experience with this clinic. We are very happy with our new hearing aids and look forward to continued great relationship with their staff.”
07/20/2021 Review submitted online
“My experience was great. Jessica did my hearing test and really took time with me explaining my test to me.”
06/30/2021 Review submitted online
“Everyone is so nice and helpful there. Dr. Hillman is very charismatic. By helping me with my hearing issues, even though I don't have a significant amount of hearing loss, I have been able to be actively involved in conversations with those around me. I have felt so much happier since I have gotten hearing aids. I really appreciate Mt. Harrison Audiology's team! I highly recommend them.”
04/28/2021 Review submitted online
“Dr. Pickup is both knowledgeable and personal. She diagnosed my hearing needs and visited briefly about common interests. The visiting part is delightful but makes staying on schedule a challenge.”
03/25/2021 Review submitted online
“Dr Pickup is very professional and knowledgeable in helping with hearing loss. She was very patient and considerate of my concerns. I highly recommend her service and I was very pleased with my appointment at Mt Harrison Audiology. Amazing what she can do for you!”
03/19/2021 Review submitted online
“Dr. Pickup is the best. She is so kind and does everything she possibly can to make your experience at Mt. Harrison Audiology a good one. Always feel like she has as much time as I need and answers all my questions or concern. Mt. Harrison Audiology is the best!”
02/12/2021 Review submitted online
“When you show up at Mt. Harrison Audiology you are made to feel like their only purpose in life is to help you. ”
02/06/2021 Review submitted online
“Chris Pickup has always been so willing to deal with my unique hearing problems. She is empathetic and helpful. I love going to Mt Harrison Audiology!”
02/05/2021 Review submitted online
“I’m so very happy with all of the staff at MT. Harrison Audiology. For helping me get a Cochlear Implant. And I want to thank. Dr pickup for setting things up . And a big shout out to Dr James Crawford for doing the surgery. I’m so very excited to able to have better hearing. I know it will take some time. I was so surprised that I could hear my husband talking to me the first day I got the Cochlear turned on. ”
12/10/2020 Review submitted online
“Dr. Pickup and her staff have been extremely helpful, kind and caring! They really know how to help people with hearing problems! My husband and I are grateful that Mt Harrison Audiology is located here in the MiniCassia area! We couldn't asked for a better Audiologist! Thanks so much for all you do! ”
10/20/2020 Review submitted online
“Dr. Pickup is always friendly and helpful. The staff is competent and caring. Overall, outstanding experience.”
10/14/2020 Review submitted online
“Great people. Great service”
09/18/2020 Review submitted online
“Dr. Pickup is professional, knowledgeable and a good listener. We have been treated with kindness and respect. We appreciate having her as our hearing specialist. ”
08/19/2020 Review submitted online
“It has always been a good experience going to Mt Harrison. The staff is always very pleasant and helpful.”
08/13/2020 Review submitted online
“I have the highest regard for Dr Pickup. She listened to my concerns and was honest in her help.”
07/25/2020 Review submitted online
“Dr. Pickup spent quality time with me, evaluating my hearing situation, explaining the results and treatment options. I have lived with single sided deafness my whole life, and am familiar with audiology tests. Dr. Pickup was able to provide me with valuable information so that I felt as though I have options. I have worn a bone anchored hearing aid for over 6 years and have been experiencing hearing complications. Dr. Pickup made the situation better and she has a plan for helping me. I left her office feeling confident and very happy because I know I am finally in good hands. ”
07/16/2020 Review submitted online
“Dr Pickup has been very helpful, especially with my tinnitus issues. I have really appreciated her very personal service in meeting my hearing needs. ”
07/11/2020 Review submitted online
“Great people doing a great job. A friendly place. A happy place to go.”
06/05/2020 Review submitted online
“Very friendly and helpful. ”
06/01/2020 Review submitted online
“All the staff at Mt. Harrison Audiology are very good at what they do. Always helpful, kind, &willing to help us hear...thanks for all you do & making our experience so good.”
05/06/2020 Review submitted online
“Dr. Pickup and her staff are very friendly and helpful. Dr. Pickup takes time to make sure that you are getting the right hearing device. She is very skilled at communicating and always looks at her patients best interests. I highly recommend Mt. Harrison Audiology. ”
04/11/2020 Review submitted online
“Dr. Pickup is great. She has a wonderful staff and they are willing to help with excellent customer service. Dr. Pickup has went out of her way to assist us in getting hearing aids and servicing them.”
03/31/2020 Review submitted online
“Mt Harrison Audiology has a wonderful friendly staff who are concerned about my hearing health. They are friendly and very knowledgeable about hearing and do all in their power to make your visit pleasant and enjoyable. ”
03/02/2020 Review submitted online
“Friendly, explained every procedure. ”
02/25/2020 Review received via mail
“Outside of the construction (road and parking) which caused an accident, everything was great! ”
02/10/2020 Review received via mail
“I am still brand new to having hearing devices even though I've known I've needed them for a few years. Dr. Pickup has been very professional and helpful in all of my concerns. She explains everything thoroughly and answers all of my questions knowledgeably. The other staff members are kind and helpful, also. I'm glad I finally got help, and I'm glad this is the audiology office I chose to come to!”
02/07/2020 Review submitted online
“Early in process (one week) - Embarrassed I waited so long to to ask for help. Overwhelmed with excitement of what lies ahead. Very impressed with quality of care and honest concern of the professional's I've met, so far. To say I am greatly encouraged, would not do this experience justice. Thank you!”
01/15/2020 Review submitted online
“I only interacted with Ami and Christine. Both are very professional and knowledgeable. As a new patient, the whole process is a bit overwhelming. I'm sure I was told everything I need to know at this point, just a bit much to grasp all at once. ”
01/03/2020 Review received via mail
“The hearing test and experience was very good and eye opening and ear opening. Dr. Pickup and the team are wonderful, they do a great job. Very willing to make sure you are happy and have the best experience and help. A+ for them, thank you for everything! ”
01/02/2020 Review received via mail
“Very friendly staff. I ended up not getting the hearing aid just didn't feel I needed them at this time. I will be back when I feel more need for hearing aids.”
10/18/2019 Review submitted online
“During all my appointments, including the first, Dr. Pickup has always been friendly, courteous, and professional. She always demonstrated that she is concerned about my hearing and does her best to make sure my hearing aids are adjusted properly. The other employees at Mt. Harrison Audiology are always friendly and helpful.”
09/09/2019 Review submitted online
“I received a warm welcome during my hearing appointment. They listened to my issues and concerns about my new hearing aids. The staff members were sincere and understanding of my issues. My hearing aids were reprogrammed. My hearing is much improved...thank you.”
08/16/2019 Review submitted online
“Dr. Pickup was excellent to work with. Very caring and passionate about her patients. This is what keeps me coming back. She cares that we hear. Easy to work with. It was pleasant. ”
07/16/2019 Review received via mail
“My husband and I both have hearing aids from Christy and have really appreciated how she has handled our care for the last two years plus. She has done tests on our ears that other places didn't do and has fit us better resulting from them. A great place that will tell you the truth about your hearing.”
07/02/2019 Review submitted online
“I liked how helpful and friendly everyone was!”
05/03/2019 Review received via mail
“Very thorough and very patient. I have very small ear canals and they worked with me to find an aid that would fit well and work well. I recommend them to anyone who has hearing issues. ”
04/29/2019 Review received via mail
“They offer great services. As a patient, I was treated with respect and kindness. That has not happened in an other medical facility in a very long time. Thank you! ”
02/14/2019 Review received via mail
“Very thorough screening. I received a temporary set for approximately 2 weeks with a follow-up and adjustments made into my own new set. Dr. Pickup was interested in me and my health and the best for my condition. The office staff is efficient and friendly. A family friendly service. ”
02/07/2019 Review received via mail
“I appreciated the time Dr. Pickup took to explain about my new hearing devices and what to expect from them. She was not in a hurry to get me out of the office. The office help was also very helpful in making appointment. I would recommend Mt. Harrison Audiology & Hearing Aids to others. ”
01/04/2019 Review received via mail
“I liked the attentiveness, the thoroughness and friendliness of everyone! And the patience in making sure I not only understood everything, but that all my needs were met. ”
12/10/2018 Review received via mail
“They were amazing with my daughter and her needs.”
11/12/2018 Review submitted online
“I love Christine as a person and value her many years of Schooling that provide sound (pun) knowledge and genuine caring. ”
10/30/2018 Review submitted online
“I love the service I get here. They really care about me and are very thorough and knowledgeable.”
09/28/2018 Review submitted online
“What I liked best is hearing better. ”
09/19/2018 Review received via mail
“I liked the prompt service best. They answered my questions with knowledge and help. They were there when I needed help. They keep in touch to see how I am doing. ”
09/19/2018 Review received via mail
“I took my special needs son to Mt. Harrison Audiology after his speech therapist expressed concerns with his hearing. My appointment was specially designed around his needs, so both Dr. Mitchell and Dr. Pickup tended to my son. Their ability to keep him entertained and comfortable throughout the experience made it stress-free for me. They were so informative on what individual tests they were doing that I left the clinic with reassurance knowing exactly how my son's hearing was doing. Extremely friendly, professional, and informative doctors; if my son requires future hearing tests, I know exactly where I am going. Both doctors are amazing and I am grateful to have been referred to them! ”
08/16/2018 Review submitted online
“Dr. Pickup is very knowledgeable and willing to answer questions. Very particular and careful with testing results and fitting my hearing aid. I felt very secure in her care. ”
08/13/2018 Review received via mail
“Most detailed hearing test I have had. Very courteous and caring, helpful. ”
07/26/2018 Review received via mail
“I first learned about Christine from a radio add. Since then she has went above and beyond what other hearing specialists have done for me in the past, She is very kind and concerned about my hearing at every visit. She is very knowledgeable and has taken great care of my hearing. I was fitted with Bluetooth hearing aids that are the most amazing things. I actually can’t go a day without them. My wife is absolutely amazed at how well I can hear now. Thank you Dr. Pickup”
07/10/2018 Review submitted online
“Dr. Pickup at Mt Harrison Audiology was caring, patient and encouraging. Her care went over and above to make sure they fit proper and continues to do so. I would recommend Dr. Pickup 100%.”
06/07/2018 Review received via mail
“For the best in hearing care, go to Dr. Pickup. She is very caring and focused on doing the best for you. She explains everything and takes the time to be sure that your hearing aids are functioning properly. I am very satisfied with everything she has done for me. ”
05/14/2018 Review received via mail
“This office is 2 1/2 hours away from where I live, but I make the trip because the service is the best, and the prices are the best. Dr. Pickup is very clear and upfront which is appreciated, and she is very quick to respond to emails. I was having a hard time getting a hold of the other providers in my area. Is a game of phone tag that dragged on for days. Emails were at about the same pace. Then I met Dr. Pickup who would always respond in the same day, no matter how many emails I sent her, and sometimes they were numerous. I've never had such good communication straight from the provider, and that's what sold me. It helped that she also had the best prices I could find.”
05/06/2018 Review submitted online
“Very thorough, very knowledgeable and good at explaining everything regarding the testing. Very good explaining the hearing aids, how they work and how to maintain them. ”
04/11/2018 Review received via mail
“Dr. Pickup is very patient and kind to my older curmudgeonly person. I'm getting the technology thing one step at a time. If I can learn to take the hearing aids in and out of my ears, things will be OK. ”
04/02/2018 Review received via mail
“Dr. Pickup was very conscientious and caring about me and what my hearing needs were. She went the extra mile to get me fitted and set with new hearing aids in a weeks time so I could have them for a trip I was going on. I can't thank her enough. ”
03/26/2018 Review received via mail
“The personal service I received was appreciated. The exam was well worth the cost. Other providers are more like used car salesmen. ”
03/14/2018 Review received via mail
“She took the time to explain everything. Fantastic service. ”
03/09/2018 Review received via mail
“I liked the time spent with me having explanations, no rushing to move on to the next patient! Even though I can never remember everything that was said to me, I appreciate the vast knowledge Dr. Pickup has concerning hearing, hearing aids and her genuine concern for her patients!”
02/28/2018 Review received via mail
“I liked the service given, knowledge and the equipment used was up-to-date. Time spent answering questions was helpful. We appreciate knowing we can contact this office anytime for help. Thank you! ”
02/06/2018 Review received via mail
“Very knowledgeable and patient. A very competent doctor, would highly recommend to others!”
01/24/2018 Review received via mail
“I like being able to hear calls and other products on my hearing aids. The pairing to the TV cuts out when I turn away so not as happy with it. ”
11/30/2017 Review received via mail
“What I liked best was the customer service, professionalism, they spent the time to explain and answer questions. Her knowledge and very receptive to my needs. ”
11/22/2017 Review received via mail
“I was treated with respect and kindness. Each step was carefully explained in advance. I felt well cared for. My confidence grew and continues to grow. ”
11/03/2017 Review received via mail
“I liked the caring; helping clients understand the importance of hearing conservation, explain the outcome of the results. ”
11/03/2017 Review received via mail
“Competence of provider, 5+. Equipment superior. Testing, all explained, why and needs. I felt I could trust the provider. My care and diagnosis were paramount. ”
09/28/2017 Review received via mail
“I liked that Christine Pickup's thoroughness in testing with explanation of all aspects of testing and how the devices worked! I like her professionally and being honest and her integrity and belief in her products. Most of all, I like her patience and concern for me to be able to hear, not just being treated as another person to make a sale to. She was genuine!”
09/26/2017 Review received via mail
“Dr. Pickup is professional, highly skilled in her field and puts a patient at ease. My experience has been that I was treated as though I was a very important patient. I believe she truly has every patients hearing as her #1 priority. ”
09/07/2017 Review received via mail
“Dr. Pickup was good to explain what she was doing and why. She was upbeat and compassionate and seems to be personally invested in helping her patients obtain optimal hearing at a reasonable cost. ”
08/21/2017 Review received via mail
“I tried one of the other hearing centers in Burley, the test was adequate, but the testing was better at Mt. Harrison Audiology and the pair of trial hearing aids were better. ”
08/03/2017 Review received via mail
“I appreciated the kindness in helping me learn how to use and care for my hearing aids. ”
06/28/2017 Review received via mail
“She took the time to examine thoroughly.”
06/26/2017 Review received via mail
“I have told several people how pleased I am with Christine Pickup's service, including arranging for medical tests of my hearing loss. Christine is knowledgeable, helpful, caring and thorough in her work, giving attention to every detail and follow-up visits she is as thoughtful and pleasant. ”
04/17/2017 Review received via mail
“She is very professional and very pleasant. She gave us information that will help my husband. ”
02/07/2017 Review received via mail
“I liked the personal touch and they make sure we are well informed. ”
08/29/2016 Review received via mail
“I was happy to know that my son didn't have a severe ear condition. It is so important to have them checked to make sure that there is not any serious condition. I was grateful to the Dr. Thank you, you gave me peace of mind. ”
08/23/2016 Review received via mail
“She is compassionate, sincere and understanding of my needs. Spent time explaining my hearing loss. Great listener, answered my hearing issues and concerns. I would recommend Dr. Pickup to anyone w/hearing loss. ”
03/24/2016 Review submitted online
“I like how they did the overall exam, answered all questions, very professional and polite. I would recommend her to anyone. Thanks.”
01/15/2016 Review received via mail
“Just wanted to write this review. Chris is so kind and compassionate. She took time t o explain, showing me large diagrams of the ear. Losing hearing and conditions such as tinnitus can be devastating and frustrating. She cares. And she helped my tinnitus so much! Very knowledgeable and I couldn't recommend more highly. Truly, awesome!!”
12/10/2015 Review submitted online
“Dr. Pickup's friendly, yet professional manner is extremely helpful and she is forthcomming with the information I need to make my ear instrument wearing experience positive and rewarding. ”
08/11/2015 Review received via mail
“I appreciate the help I received from Christine. I'm able to hear things I've never heard for years. Noise in my home. Conversation. I can hear my husband from other room. Christine's the best hearing aid specialist in our area. She's awesome. Five star. ”
05/27/2015 Review received via mail
“In an age where customer service and care seems to be failing, Dr. Chris Pickup is truly top notch and on top of everything, with genuine sincerity and concern for those she works for and with. My Grandmother has been hard of hearing and frustrated for it for several years, and was resigned to living without being able to be a part of the hearing world. Chris was ready to help my grandmother in regaining her hearing, and was a genuinely concerned and showed a great compassion towards her, with absolutely no pressure to purchase. Chris helps prepare for your upcoming appointment by sending an informational pamphlet on what to expect. During the appointment, she is very attentive, taking time to listen to all of the concerns and qustions, all with really great service; she even sends a thank you card after the meeting (a great touch). I do not make it a habit to write reviews, but want to share with others the excellent service, time, care and compassion Chris gave my Grandmother, who can now hear and is enjoying life more than she has in years! I cannot recommend Dr. Chris Pickup enough as an audiologist, and appreciate her kindness and compassion.”
03/10/2015 Review submitted online
“I liked the specialist, very knowledgable. Explained clearly using graphs & picures. Loaned me a trial pair for short time. Patience: It takes time to adjust. Trust: Does her best for my problems. ”
02/10/2015 Review received via mail
“I had tried to get my husband to check on hearing aids for years. I felt he was missing out on so much and I was feeling like I had to almost yell at times for him to hear me. I convinced him to meet with Chris and she was so professional and understanding. He felt so confident in her that he now has hearing aids and adjusting nicely. We have also moved my Mom's hearing aid care to Chris. My Mom is also very pleased and confident with Chris. I will also mention that if you have a issue or question, Chris will go out of her way to make sure you are OK. Chris just cares and it shows .”
02/06/2015 Review submitted online
“I am a patient's wife. Dr. Pickup is my hero!! She gave my husband's hearing back. Awesome!! Thank you so much Christina Pickup and these new hearing aids! Words cannot express!”
02/01/2015 Review received via mail
“I can hear again. Found someone who knows how to adj. them (very good). ”
02/01/2015 Review received via mail
“Christine is very caring and helpful in every way possible. She is very good at explaining. I have worn hearing aids for over 26 years and Christine is the best audiologist I have ever worked with. I would highly reccomend Christine. ”
01/27/2015 Review received via mail
“She is so knowledgeable and takes the time to do everything right. I'm so impressed with her kindness and caring and willingness to go the extra mile. ”
01/23/2015 Review received via mail
Clinic details
We are a Mini-Cassia based family hearing healthcare clinic specializing in complete hearing evaluations, evoked potential testing, digital hearing technology, and aural rehabilitation. We also provide cochlear implant and BAHA fitting and support. We are passionate about preserving relationships, increasing wellness, and promoting well-being through hearing healthcare.
Hearing care services
Our services include:
- comprehensive hearing evaluations
- auditory evoked potentials
- digital hearing solutions
- real ear measurements
- hearing rehabilitation
- middle ear evaluations
- tinnitus evaluations
- pediatric services
- auditory processing evaluations
- cerumen management
- hearing protection
- hearing aid batteries
- hearing aid repair services
- custom ear molds
- cochlear implant services
- bone anchored hearing solutions
Hours of operation
Sunday | Closed |
Monday | 9 am - 5 pm |
Tuesday | 9 am - 5 pm |
Wednesday | 9 am - 5 pm |
Thursday | 9 am - 5 pm |
Friday | 9 am - 5 pm |
Saturday | Closed |
Evening and/or weekend hours available by appointment. Please call to schedule. |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details