Hearing and Brain Centers of America - Cedar City
Staff
Dr. Keith Darrow,
AuD, CCC-A, PhD
Audiologist
Dr. Darrow, author of #1 New Release and Best-Selling Title “Preventing Decline,” is the only MIT and Harvard Medical Trained NeuroScientist practicing audiology in the world, and he is the Director of Audiology Research at Intermountain Audiology. As an expert in Speech and Hearing Bioscience and Technology with a doctoral degree from the joint Massachusetts Institute of Technology (M.I.T) and Harvard Medical School program. He is a former Clinical Professor at Northeastern University (Boston, MA) and is currently a tenured professor at Worcester State University. Dr. Darrow’s clinical experience is vast and includes a clinical fellowship at the Department of Otolaryngology at Brigham and Women’s Hospital (Boston, MA) and a trainingship at the Audiology Department in the East Orange (NJ) Veterans Association Hospital. He is the owner of the Hearing and Balance Centers of New England and founder of the Healthy Hearing Foundation of New England, as well as a board member of the Sound of Life Foundation (both non-profit organizations dedicated to providing education and hearing health care for those in need). He was recently named to lead the Excellence In Audiology movement across the country. Dr. Darrow is a nationally recognized speaker, trainer, and researcher and has been conducting research at the Massachusetts Eye and Ear Infirmary for over fifteen years. His publications and research have been cited over 550 times.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 54 verified patient reviews for Hearing and Brain Centers of America - Cedar City! Their average review score is 5 () from 54 reviews.
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“From the minute you walk in the door till you leave, you know you came to the right Doctor. Doctor Burrows and his staff are so pleasant and helpful. Dr. Burrow’s answered every question and in a way that you could understand. I thank you for solving my hearing issues. ”
06/18/2024 Review submitted online
“I wouldn't be able to hear without the care I have received all of these many years! They are also helping me with the decline of aging. Thank you so much for the continuing care.”
01/16/2024 Review submitted online
“Great knowledgeable people, pleasant to deal with ”
08/14/2023 Review submitted online
“I am very pleased with the technical expertise and the patient care given by the staff at Intermountain Audiology in Cedar City. They listen to my concerns and recommend quality products. We are fortunate to have this audiology business in our community.”
10/19/2021 Review submitted online
“I was very impressed with the service I received, the testing was easy and the results answered so many of my questions. I am very thankful to Valorea and Dr. Jacob Burrows for their time and expertise. ”
07/01/2021 Review submitted online
“I was worried about this appointment because I've had other Audiologists attempt to sell me on expensive hearing aids. Instead, Intermountain Audiology let me know there was nothing they could do for me. It was great to hear the truth instead of a sales pitch. The experience itself was wonderful. Everyone was so kind and completely helpful. I would recommend them to anybody. ”
05/14/2021 Review submitted online
“My daughter moved me from California to Cedar. I lived in a assisted living facility where I had been in lock down since March 2020 to April 2021. The hearing aides I had were not working and I sat in my apartment isolated from everyone. My daughter took me to see Dr. Burrows, who had helped her husband, after 45 years of driving a big rig. After my visit today I am on my way to hearing again. I am looking forward to being able to hear my great grandson who is just learning to speak. Thank you doctor for making my golden years a little more golden.”
05/13/2021 Review submitted online
“I knew I had to have a device in my right ear going in. And I thought it would work to have only one device. Surprisingly, my left "good" ear had significant difficulty with hearing conversation in a setting with background voices. With a little education, I learned the ears have to work together to have the best results. I'm also impressed that I don't have to carry around a remote and push buttons for different settings. Just putting the devices in each morning and not being concerned the rest of the day is quite amazing! Among other advantages over older devices is the nighttime charger--no batteries. Bottom line, you get what you pay for, and, in this office--quite a lot more! ”
02/12/2021 Review submitted online
“Dr. Burrows and his staff are knowledgeable and accommodating. I appreciate the personalized care and friendly service I receive each time I visit their office. ”
01/29/2021 Review submitted online
“Awesome help with my hearing loss. ”
11/11/2020 Review submitted online
“Went for my annual checkup. Can't say enough about these people. Excellent service and they go beyond filling your needs. ”
10/05/2020 Review submitted online
“Dr. Darrow is experienced. He exceeds and is excellent with a warmth of friendship. Also Valorea is the best at hand to work with all ethnicities.”
09/28/2020 Review submitted online
“Dr Burrows and Val got my aids working as they should. I always leave hearing and feeling better. I completely trust them. Thank you Dr. Burrows for your expertise and guidance.”
08/17/2020 Review submitted online
“Dr. Burrows' approach to solving my particular hearing issues was extremely systematic and precise. Also he has the ability to explain new science clearly. I tried several hearing solutions over the past 6 years and was unable to find the right fit of technology and practice until now. I especially appreciate the continuous care model that Intermountain Audiology uses since my hearing problems seem to be of an ever-changing nature. I'll always be taken care of under the plan, no matter how my needs may change. This is not an inexpensive program, but in hearing technology you get what you pay for. For me, definitely worth the investment and the personal commitment.”
08/06/2020 Review submitted online
“I went in to the office, not hearing. After the test and before I walked out I could hear. It almost made me cry. The Stop Living in Isolation booklet outlined everything I was experiencing. Thanks to all of those who have worked diligently to perform this service for all of us who aren't able to hear. ”
07/26/2020 Review submitted online
“Hearing aids cost a lot. I love to travel. It helped me gain a better perspective of the value of hearing aids to realize that for roughly the price of a two week tour abroad, I could hear better every day of the year for many years. I especially enjoy the bluetooth feature for hearing phone calls and listening to music while out walking. I highly value the technical expertise and friendliness of the staff at the Cedar City office.”
06/04/2020 Review submitted online
“It was good. I would recommend it to everybody who needs help with hearing aid.”
06/02/2020 Review submitted online
““Service After the Sale” My wife and I have had ours “ears” for three years. The service we have received from Intermountain Audiogy has been exceptional. The friendly Staff is always there to help. To make sure our devices are tuned to optimum efficiency. When we were quarantined at home Valorea mailed our supplies so we did not have to go out. We would highly recommend Intermountain Audiogy to any one needing hearing devices.”
04/15/2020 Review submitted online
“I have been a customer of Intermountain Audiology in Cedar City for about 2 years. I am very pleased to submit a review for others to see. Dr. Burrows is the most patient and instructive doctor I have ever spent time with. Unlike some other firms, he doesn't just push you to buy the product he is offering. He takes the time to talk to you. your spouse, or other family members about your life experience relating to your hearing loss. He tests you in many ways to truly find the best possible solution in providing you with the hearing device that will fit your particular need. This includes determining the significance of your loss talking to family or friends, watching T.V., listening to music, talking on the telephone, eating out in a restaurant with lots of noise, or listening to those who might be speaking in church or other meetings. Once all of that is been determined, he provides a pair of hearing aids on a trial basis for a few weeks. You then report back your experience and if they don't provide the comfort and results expected, he does more testing and provides an alternate. This might go on for a month or so until both you and Dr. Burrows agree that it is the best possible solution to your hearing loss. Valarie at the front desk is awesome to work with. She cleans your devises when you come in for batteries or filters, etc. She schedules follow-up appointments and does an amazing job handling all of the needs of the office. If you need to obtain hearing aids, I am certain that Intermountain Audiology in Cedar City is the one place you won't go wrong and regret your decision.”
03/10/2020 Review submitted online
“I'm always pleased with my experience here! I am an OTR trucker and don not always have a way to schedual ahead of time or make appointments for smaller things like replacing my tubes. They always accommodate me. They go above and beyond to take care of my hearing needs and make sure I have extra just in case it may be awhile before I can get back in. I couldn't ask for better service. ”
02/26/2020 Review submitted online
“Our audiologist did an excellent job checking both my husband’s and my hearing even though one of us was not scheduled. This office is always professional, knowledgeable, and friendly. ”
02/18/2020 Review submitted online
“I always have a good experience at Intermountain Audiology. Thanks for taking care of all my hearing needs. ”
02/10/2020 Review submitted online
“I have been going to Intermountain Audiology, formerly Nielsen hearing for years. I go to the Cedar office and the receptionist, Valerie is always so nice and very helpful. Dr Burrows is very knowledgeable and helpful with my hearing problems. I would highly recommend Intermountain Audiology for your hearing needs, they are the best!”
02/05/2020 Review submitted online
“Intermountain Audiology provides superior care and service. ”
02/04/2020 Review submitted online
“Best, most positive experience I've had in years. When you walk through the door Val greets you with the warmest smile and a friendly "Hello, How are you?" Dr. Burrows is friendly, knowledgeable and very professional. I highly recommend IMA, great Staff, great product and a great opportunity for you to improve your hearing. Don't wait Get-r-Done. ”
01/31/2020 Review submitted online
“Very professional, knowledgable, and accommodating. Never had a bad experience there and had MANY positive. Valorea is wonderful and Dr. Burrows is very thorough in helping you with your hearing loss and finding the perfect solution for YOU. HIGHLY RECOMMEND Intermountain Audiology. I can hear things I have not heard in many years.”
01/28/2020 Review submitted online
“I have been a patient of Dr. Burrows now for about 2 years. He is by far the best Doctor I have ever dealt with. He takes as much time as is necessary to determine the range of your hearing loss and then he tests you over and over again to make sure the devises you purchase are the best ones you can buy for the money. He even had my wife accompany me on a couple of the tests he did---(since she is the one whose voice I most often hear); so that the test results included her talking back and forth to me. Anyway, I view Dr. Burrows as not only a wonderful Doctor, but a friend. Valorea, who works the front desk is a very knowledgeable and helpful assistant to Dr. Burrows. She always has a big smile on her face as she greets you. She cleans your devices, furnishes whatever supplies you may need and helps with future appointment scheduling. Overall, you can't go wrong in the Cedar City area by using Intermountain Audiology. ”
01/22/2020 Review submitted online
“You will never find another place like this one. I'm employed by the Senior center in Cedar City and I send all the Seniors to them who ask me for help. Dr. Burrows helped me with my hearing aids and I already had some but I couldn't hear with them and he fixed me up with some that fit me perfect. They are the friendliest people. When I go there once a month I feel like i'm home so when I go in I say honey I'm home. I love Valorea and Dr. Jacob so much. Keep up the great work, we love you both so much. ”
01/06/2020 Review submitted online
“I just returned home from my appointment with Intermountain Audiology today . We have been working through some hearing aids to get me the right ones. It is a pleasure to work with professionals that want the very best for their patients. They are always upbeat, and ready to help. A big shout out to Jacob and Valerie!!!!”
11/11/2019 Review submitted online
“I had an emergency and Intermountain Audiology came through with flying colors. My hearing aide broke and I needed it fixed quickly. I can't hear much without it and we were having friends from out of town stay with us at our cabin the following weekend. Intermountain came to the rescue. They expedited shipping to the manufacturer and got it fixed and returned before our guests arrived. Thank you Intermountain Audiology!!”
10/10/2019 Review submitted online
“Intermountain audiology is the best super friendly and very professional. Valorea and Dr Burrows both take good care of me . They both understand hearing loss. I appreciate them both. Thank you. ”
10/02/2019 Review submitted online
“I've been a patient for two years. Dr. Burrows is thorough, professional, and concerned about my hearing issues. He addressed all my concerns and offered solutions for my issues. I highly recommend Dr. Burrows to anyone with hearing loss. Thanks Dr. Burrows.”
10/02/2019 Review submitted online
“I have known and been a patient of Dr. Jacob Burrows for two years. I’m very thankful for this good man. I know him as a kind, caring, knowledgeable, skilled professional with a sincere interest in his patients. He has become a trusted friend as well as my audiologist. We are a team, working together to protect, preserve, and improve my hearing. I highly recommend Dr. Burrows to anyone needing his professional services.”
09/15/2019 Review submitted online
“Dr. Jacob Burrows, at the Northfield Road office, Cedar City, Utah, & his patient navigator, Valorea are supreme!! I love my new hearing aids & the attention & service I have received, including a house call, today, to check out the Oticon TV adapter. Dr. Burrows found the problem & corrected it!!! Thanks Dr. Burrows & Valorea!!!”
08/13/2019 Review submitted online
“Love my hearing aids. Enjoy the Bluetooth to phone and tv. Can actually hear what we s being said on the tv and enjoy going to movies now. Thank you”
07/04/2019 Review submitted online
“Jacob and Valorea are the best!!! I lost a lot of hearing and came here to Cedar with great doubts about being able to hear and communicate with others. Jacob has gone the extra, extra mile in helping! They are wonderful and very people oriented! I highly recommend them to anyone who is having hearing challenges.”
06/19/2019 Review submitted online
“The technology with hearing aids has finally progressed to the point that I am willing to use them (plus I struggled hearing everyday life). Choosing Intermountain Audiology was a great choice. Dr. Burrows and Valorea are very good at what they do - which is making certain you have the right product, that it works properly, and that you are taken care of very well as a patient. I highly recommend them if in need of hearing assistance.”
05/28/2019 Review submitted online
“The experience I had at Intermountain Audiology in Cedar City was superb. The time, care and attention I received from Dr. Burrows was exceptional. The hearing test he administered thoroughly addressed the type and extent of the hearing loss I have and their customer service far exceeded what I have experienced elsewhere.”
05/14/2019 Review submitted online
“If you need help with your hearing, this is the place to go. Caring, friendly, and really care about you.”
12/04/2018 Review submitted online
“We recently moved to Cedar City and I sought help for my severe hearing loss at Intermountain Audiolology. I was welcomed warmly by Valorea and Dr. Burrows. After a hearing test Dr. Burrows fitted me with a pair of Oticon aids and asked that I wear them a week and return with comments and results. They were a huge improvement over my previous aids even before fine tuning. The professionalism and service was multitudes better than my previous supplier, an ENT clinic in Spokane, WA. I would highly recommend Intermountain Audiology to anyone seeking hearing help.”
12/04/2018 Review submitted online
“When I first went to Intermountain Audiology, I was cautious because everyone was so nice. I thought that I was going to get the "hard sell" treatment. Boy was I ever wrong! Some very kind people I know offered me a pair of hearing aids because new ones were being purchased. Dr. Burrows was able to fit me with the gifted hearing aids so I did not make a purchase of any sort. Even though I did not purchase hearing aids, I was treated as though I had just purchased the most expensive ones on the planet! The entire staff was kind and caring and I was still given some batteries and other things plus the first three visits absolutely free! I was astonished! I will always be grateful to my kind friends for the hearing aids and to the wonderful staff at Intermountain Audiology! And I want to someday purchase the Neuro Technology type hearing aids from them. I highly recommend this business and will never go to anyone else! Please give them a try, you won't be disappointed!”
04/25/2018 Review submitted online
“My wife and I both purchased hearing aids with the latest high tech features. We have been very happy with the improvement we have experienced in both hearing and understanding. The folks at Intermountain Audiology in Cedar City were wonderful. The interest free repayment plan is a nice touch. ”
03/20/2018 Review submitted online
“Outstanding service, friendly staff. I have always been treated like a friend. I would recommend Intermountain to anyone. They will go the extra mile to meet your needs.”
03/15/2018 Review submitted online
“Everyone is so friendly here. They really care about you and make you feel welcome. Dr Burrows is a caring doctors who works hard to make your hearing right. If you need a good and caring doctor, ask for Dr. Burrows”
03/06/2018 Review submitted online
“I am almost 80 years old and my wife has several ailments. We have gone to an unbelievable number of doctors and clinics and hospitals during our 60 years of marriage. The doctor and staff are without doubt, far and above, the best medical experience we have ever had to work with. They are friendly, helpful, caring, knowledgeable, and attentive to our needs. I am grateful that we found them for our hearing care. I would wholeheartedly recommend them to any of my friends if and when they need help with their hearing.”
03/05/2018 Review submitted online
“About 7 yrs. ago I purchased an overpriced set of magnified hearing aids. I still had problems hearing and particularly understanding conversations and sounds. Went to visit Dr. Burrows and was given a trial set of Oticon aids. Amazingly I was finally able to hear sounds of birds, engage in conversations without faking it. Yes, you can buy cheaper aids over the internet, over the counter, but, as the old saying goes. "you get what you pay for." My dog chewed my aids and Dr. Burrows and Ms. Gallegos went the extra mile and repaired at "NO COST." Take the time to visit these people. Best experience you will ever have.”
03/01/2018 Review submitted online
“Dr Burrows adjusted my hearing aids with computerized equipment and the result was fantastic. I feel like he gave me back my life!”
01/19/2018 Review submitted online
“I have known Dr. Burrow for sometime now and I will be back to his office always. He takes good care of my problems. ”
08/11/2017 Review submitted online
“Awesome!!! Because they always call to let you know of your appt. And that they are cancelling and they always reschedule. And they always have good snacks.”
03/28/2016 Review submitted online
“Easy to schedule, easy to find, great service! Thanks Justin! Love my Lyrics. Convenient from Baker, NV I've been doing business with Nillson's for many years and am now pleased that they have expanded to Cedar City. ”
09/21/2015 Review submitted online
“I went to get my hearing checked a few months ago knowing I would need hearing aids. Justin was great to work with he took the time to explain everything he was doing and easily answers all question and worked to make my transition into wearing hearing aids as easy as possible. I have been to a few other hearing clinics with my mother for her hearing problems and Nilsson hearing clinic in Cedar City has been the very best one I have experienced. I highly recommend you give them a try you will not be disappointed. Valerie at the front desk is very friendly and helpful and the auditory training Kelli does is just amazing. ”
08/25/2015 Review submitted online
“If your hearing is beginning to fail you, Justin at nilsson hearing clinic is the professional for you. His sincere attitude is unbelievable, he never hurries thru his appointment with you. He takes the time to thoroughly explain each and every step. No question is insignificant. My experience with him was almost unbelievable, far from being just another customer Justin was professional and his technical skill was astounding. This was not my first contact with a hearing specialist but it was definitely the best. The enhancement and improvement to my hearing still has me gasping and wide eyed at all the new sounds that I have not heard for over 45 years. I have to keep asking my wife to identify new sounds because I fail to recognize them. With out hesitation, Justin has my highest endorsement. For the highest satisfaction with a quality product and specialist, visit Justin at Nilsson hearing clinic / cedar city. Thank you, B.D.B ”
08/20/2015 Review submitted online
“My experience with Justin at Nilsson clinic is unbelievable, he has gone far beyond what I would have expected. Personal service of the highest standard and Nilsson stands behind their product and assures each customer will be completely satisfied. I have tried others and there is no comparison to the high standards I have found at Nilsson clinic/Cedar City. I highly recommend their services, you will not be disappointed. I only wish I had found them sooner. thank you, B.D.B. ”
08/07/2015 Review submitted online
“This is by far the best experience I've had with my hearing ever! I have been to several different providers in my life, having had hearing loss since my early 20's. I worked with Eric and he was a joy to work with! I hate appointments! I have too many of them as it is, but I find myself looking forward to going to Nilssons. They are the most courteous hearing aid dispensers I have ever met. They have my business for life!”
12/03/2014 Review submitted online
Clinic details
Hearing and Brain Centers of America is the highest rated hearing health care center in the United States and has been recognized as a Top-50 Health Company in America.
As a certified Excellence in Audiology clinic in the Intermountain Region, our treatment plans for Tinnitus, Hearing Loss and the associated cognitive decline have been developed by Dr. Keith Darrow, PhD, the only Harvard Medical and M.I.T. Trained Neuroscientist in private practice audiology.
We're proud to service the people of the Iron and Beaver County area.
Hearing care services
- FDA Approved Tinnitus Treatments
- Medical Treatment of Hearing Loss
- Dementia Risk Reduction Treatments
- Hearing Evaluations and Cognitive Health Assessments
Hours of operation
Sunday | Closed |
Monday | 9:30 am - 12 pm, 1 - 4 pm by appointment |
Tuesday | 9 am - 12 pm, 1 - 4 pm by appointment |
Wednesday | 9 am - 12 pm, 1 - 4 pm by appointment |
Thursday | 9 am - 12 pm, 1 - 4 pm by appointment |
Friday | 9 am - 12 pm by appointment |
Saturday | Closed |
Evening and/or weekend hours available by appointment. Please call to schedule. |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify