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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 21 verified patient reviews for Better Hearing and Audiology - Idaho Falls! Their average review score is 5 () from 21 reviews.
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“We had to send my hearing aids in for repair. I was dealing with Preston on this issue. What a great service oriented person he is. He did everything he could to make the process seamless and efficient. Customer service here is outstanding!!!”
“Dr Parson noticed how I swivel around in class at church. One day he showed up at my house with his portable hearing testing kit. After discussing his findings, he said he would keep his eye out for discarded hearing aids that would fit my type of hearing loss. I moved out of his neighborhood, but a couple years later he called and said he had some hearing aids for me. I made an appointment at his office. He was prompt in keeping the appointment. He cleaned my ears then tested my hearing in the sound proof booth. He then adjusted the hearings aids to fit my hearing pattern needs. After putting the aids in my ears he made more adjustments based on my comments to what I heard. Over the years he has adjusted the hearing aids as they go out of calibration. Sometimes what I hear doesn’t seem to match what the machine thinks my hearing settings should be. He listens to my comments and doesn’t say the machine is right and I am wrong. I appreciate that. Dr. Parson and staff are very helpful, professional and kind.”
“Received new hearing aids today. The entire process was efficient and the entire staff was pleasant and professional.”
“Everyone was extremely helpful when I was diagnosed with Hyperacusis and found awesome filtered ear molds to help with the noise. I lost one of my ear molds a few weeks ago, I called and they were able to order another one. Just got it today and am so happy I can function outside my house again. I even got a lanyard so I don't lose them again!!”
“Savannah Collins Doctor of Audiology tested my hearing , fitted me for new hearing aids and adjusted my current hearing aids. She was professional and thorough. Good job and made me feel comfortable. ”
Clinic details
Our focus is on meeting the unmet needs of our hearing patients and focusing on what is truly important, bettering relationships through better hearing. Hearing aids are currently sold by bundling all the costs into the initial price. We felt this was too expensive for patients, didn't promote best fit practices, and was often unfair to patients forcing them to pay for services they would never use. We have taken the mystery out of the cost of hearing aids by unbundling and itemizing our services. We give you the option to only pay for services as you receive them. If it is better for you to bundle and prepay for services, than we can do that as well. By treating the communication problem by comprehensive testing of both the hearing system and the brain's ability to interpret sounds in quiet and noise, best fit hearing aid practices, and communication strategies we are able meet your hearing needs better. Our business model forces us to be better, every visit.
We now have two locations to serve you better:
Better Hearing and Audiology, Idaho Falls:
1753 W. Broadway St, Idaho Falls, ID, 83402
Better Hearing and Audiology, Rexburg:
218 Dividend Dr, #2, Rexburg, ID, 83440
Hearing care services
- Hearing screenings
- Complete hearing tests
- Hearing aid evaluations
- Hearing aids – A wide selection of top-quality digital hearing instruments from the best manufacturers
- Computerized hearing aid fittings to ensure proper amplification
- Hearing aid accessories (connect hearing aids to phone, TV, portable microphones, etc)
- Hearing aid service including cleaning, checks, maintenance and repairs
- Hearing aid batteries
- Custom earmolds for hearing aids, earplugs for swimming, hearing protection and headphones
- Tinnitus treatment (ringing/noise in ears)
- Auditory rehabilitation (strengthening listening and comprehension ability)
Hours of operation
Sunday | Closed |
Monday | 9 am - 5 pm |
Tuesday | 9 am - 5 pm |
Wednesday | 9 am - 5 pm |
Thursday | 9 am - 5 pm |
Friday | 9 am - 5 pm |
Saturday | Closed |
Evening and/or weekend hours available by appointment. Please call to schedule. |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details