Bluegrass Hearing Clinic - Lexington

“A totally positive experience. Hearing aids cleaned and through discussion, it was determined that the dome was the problem. It was changed for a different type and I hear things more clearly. I appreciated the patience shown me and the desire that I be comfortable and confidant with hearing. Thank you”

“Dr. Cain was professional and courteous. Staff is great, they were right on time. Answered all my questions and had great options. Thank you for a wonderful experience. ”

“Staff was great! Very friendly and helpful. I also liked the office set up. I’m glad I found a good hearing clinic. Thank you!”

“Staff is top notch!!! Have never been pushed to buy pricey aids. In fact today, my aids were cleaned and staff convinced me that I didn’t need new aids. Elsewhere, I would have been encouraged to buy new pricey aids. That is very rare for any business and certainly appreciated for a senior on Medicare. Thank you again. ”

“I was happy with the service and she answer all my questions and I enjoy the dry aid box. Thank you for being so kind and friendly with a great smile ! ”

“I would absolutely recommend Bluegrass Hearing Clinic. Very efficient , friendly and competent.”

“Very efficient and friendly service. Would definitely recommend for all of your audiology needs ! ”

“Very knowledgeable/professional, they took really good care of me, great PR! ”

“Always do what is needed to see my hearing is improved. Good people to work with.”

“Very good service”

“Professional caring Audiologist !”

“They do everything possible to make sure you are satisfied. Good to work with. ”

“This is the third set of hearing aids I have got from them. Been a customer for many years. Was recommended highly by speech therapist and family Dr. ”

“I love Bluegrass Hearing !! Kara is very patient and answers your questions .The administrative assistant always very courteous and helpful ! I recommend them all the time when I’m asked about my hearing aids !! ”

“Dr Cain was very professional, answering my questions and supplying me with tools to deal with my issues; The administrative assistant went out of her way to assist with my adjusted appointments. Thanks! ”

“Lost charger at Embassy Suites Had to purchase a replacement after charger not found. They first checked to see if covered by insurance but it was not. My replacement took about a week and I was called in a timely manner. Great service. ”

“It was a great experience. Brittany was very helpful, fixed my hearing aid and made sure everything was OK. I am well satisfied ”

“Very knowledgeable and friendly”

“Professional staff and always helpful!”

“Staff is invariably attentive to concerns and helpful. Audiologists are knowledgeable and professional ”

“Very informative, helpful, and friendly!”

“I loved the audiologist. I received the best treatment when I was there. The staff is friendly and caring. Everything was explained to me about what the test was doing what the test was measuring. It took 15 minutes to go in and have my hearing checked. I was so glad that I did it because I found out I have perfect hearing and I found out why I have a little tinnitus. Great clinic I would highly suggest using BLUEGRASS hearing clinic”

“Thorough and dependable. Unlike many health care facilities, they take as long as needed to do a good job”

“Bluegrass Hearing in Lexington is just simply wonderful. All of the staff is so very pleasant and kind. They will help with whatever your hearing needs are in a quick efficient and friendly way. I truly enjoy my appointments because they are so nice and knowledgeable. Highly recommend this clinic, absolutely 5 star service every time.”

“Brittany was empathic with my concerns. In a short time, she retaught me how to use the filters and checked for moisture buildup. I have recall issues and she was very patient with me. I appreciate her.”

“I’ve been a patient for several years and the professionalism and knowledge is next to none. Very friendly.”

“I was having trouble with feedback. Brittany updated my hearing aids and new tips in record time. I really appreciate her.”

“The rapport i have with everyone in the office has me looking forward to my next appointment. Specifically Britany is one of the kindest and most empathetic professional caregivers ever. I recommend them every chance i get.”

“Dr. Kara Cain was very professional and did a great job with explaining my hearing needs. I would recommend her for anyone who needs help with their hearing‼️”

“Dr. Kara & Melinda are so friendly and super helpful. Dr. Kara gave me information on a program through the Dept. of Vocational Rehab, where I received new hearing aids. I need to be able to hear without saying "Huh" every sentence. Now I can listen to my clients well. They are great! Definitely recommend!”

“Many thanks for Kara Cain audiologist Professional services she is outstanding and I am so pleased and will recommend her to others ”

“Dr. Kerns is very patient and takes time to explain to the intricacies of adapting to hearing aids. I am very happy with the attention and service provided by Bluegrass Hearing Clinic.”

“Brittany was extremely helpful, answering all my questions fully.”

“She was very professional and helpful…Answered all my questions.”

“Dr Kerns was knowledgable and most of all seemed concerned for my needs.”

“My first experience with the Clinic was great. Everyone was polite and courteous. I was in and out no problem and the doctor was very understanding and thorough.”

“They’re the best. Courteous,knowledgeable,and fast. Also accessible ”

“Both the receptionist and doctor was amazing. Very friendly, personable and welcoming. It was my first visit there and it was scheduled by the military for my annual check up! I most definitely would recommend them to others as well as QTC our new military contract for appointments as we will no longer use LHI.”

“While I had to wait 26 days for my scheduled appointment, I had no urgent need to be evaluated on an emergent basis. My hearing assessment was comprehensive as was the discussion/explanation following my exam. I have opted not to wear hearing aids right now (and yes, I could improve my hearing with them) but will continue with routine hearing checks as Bluegrass Hearing Clinic recommends (every 1-2 years).”

“Very cooperative in scheduling, no waiting when arriving, very knowledgeable during visit and hearing tests for both me and my husband. Happy environment which made you smile!”

“Brittany worked me in on short notice for a repair of my hearing aids. She was very helpful.”

“I needed a refresher course in how to take care of my hearing aides. Helena (Dr. P) provided all of the information I needed in a caring, patient manner. ”

“My experience with Bluegrass hearing was excellent as always! They managed to work me in at the end of the year and got me fitted quickly and painlessly. I feel like multiple people went out of their way to make this happen. I love this provider! ❤️”

“Everything was good and explain each earing test nothing to do with being here I have had a ear ache since I just have a bad right ear”

“Helena is so kind and caring. ”

“Have been a Hearing Aid wearer for years - First time to be fitted for a pair by Dr. Vanessa and Kara. Great experience and wonderful hearing results. Thanks much! <3 ”

“Home is MS, work has me in Lexington area for a few months. Developed a problem with my hearing , Blue Grass got me in and evaluated the issue same day I called. My problem required specialized treatment which Blue Grass assisted getting set up same day. Exceptional service/ care saved me from addition hearing loss. Also, they have been outstanding with hearing aids repairs.”

“I was in need of a new set of hearing aids . Presently, working, I qualified for no fee hearing aids. The staff was very professional, quick in response and I have told many of my friends about them. ”

“I was experiencing a problem with my new hearing aids and just stopped by the office and they were able to take care of the problem even without an appointment.Always pleasant to deal with.”

“Great personalized service. They listened and got me back to hearing better ”

“Relaxed atmosphere, very efficient and fast service!!! No complaints!!!”

“Very pleased with hearing evaluation and minimum upgrade needed to correct my hearing aids performance. ”

“New their business. Corrected a problem. Staff very friendly. Updated and clean facility. ”

“Vanessa did a fantastic job solving my hearing aid issue. She was very patient and quite methodical in her approach. I have highly recommended her to my friends”

“Blue Grass Hearing is the best. For over 20 years they have been skilled and expert in helping me. Special thanks to Brittany Hampton this week who found time in a busy schedule to help me on short notice with hearing aid service. Thank you!!”

“All of my questions have been professionally answered, and the service has been great”

“Prompt service. Friendly, knowledgeable staff ”

“Very helpful. Good service”

“Very helpful , like family atmosphere.”

“Awesome service is great”

“I got my first hearing aids in 2014, after my family insisted that I wasn't hearing well. They were right and the hearing aids helped us all. By the end of 2020, my hearing aids were getting tired and outdated, and I decided to invest in new ones compatible with Bluetooth so that I could stream directly from my phone. The entire process at Bluegrass Hearing Clinic was great. They really took time to ask about my active lifestyle, interests, and professional needs so they could match me with the right hearing aids. When the hearing aids came in, they taught me how to make adjustments with my cell phone, as needed. I happily wore them out to the parking lot and, as I started my car, I was startled by what I thought was a nearby conversation. I looked around quickly, thinking the people were right beside my car, and was surprised to see no one. Then I saw a couple of people having a conversation in the parking lot next door. I couldn't hear what they were saying, of course, but I could hear that they were talking. Wow! It made me wonder what other sounds I had been missing. Now I wear my hearing aids from morning to night, just like I wear my glasses. I want to hear, I want to see, and I want to keep my brain going strong for as long as possible.”

“My experience was great from the beginning. The staff is excellent and very compassionate. My hearing is so much better now I can hear my grandkids high pitched voices! My aid is inconspicuous but more important to me is that lack of hearing has been linked to cognitive decline so I am happy to have the best hearing possible! Go to Bluegrass Hearing Clinic and get your hearing checked out! ”

“Brittany, without a doubt, provided me with the best audiology help that I have ever received. I highly recommend her to anyone with hearing deficiencies. ”

“The staff at Bluegrass Hearing Clinic in Lexington were just wonderful. They were very professional and focused upon the best option for correcting my hearing issues at the least cost to me. I highly recommend these hearing professionals. ”