Louisville Family Audiology

“Had a good experience with Dr. Reimer!”

“A great experience! The front office staff were friendly and helpful. Dr. Martin is caring and took all the time needed to address my concerns. She explains things well in easy to understand terms. I highly recommend this practice, they are the best!”

“Would highly recommend to everyone. Dr Martin is wonderful. Kind, understanding and professional. Happy I chose her. ”

“Dr. Holzen is amazing! The staff is wonderful and welcoming!!”

“Always a great experience. The doctors and the staff take the time to fully explain everything and always demonstrate great care for my long-term hearing health.”

“Great people and help.”

“Excellent service.”

“LFA is very compassionate about their work! They take their time and make sure to answer all my questions and fulfill my needs. ”

“Attention to my hearing needs”

“Dr Wheeler set me it ease right away. She was very informative. Calm atmosphere, at ease with tests. Looking forward to my next visit to find my hearing ads.”

“Dr. Wheeler is top notch”

“Everyone is very nice and super helpful. ”

“Dr. Wheeler tested my hearing aids and performed a hearing test. Discussed results with me promptly and suggested options for new hearing aids when these no longer worked. Receptionist checked me in right away. Virtually no wait time. Always receive good care at Louisville Family Audiology. Update, Feb. 2024 - Met with Dr Holzen for first time today. She Was very friendly and professional. Had excellent knowledge of my history and background regarding my hearing aids. Give me thorough explanation of my options for more current or modern hearing aids available and answered all questions I had about the product and services offered.”

“I was very pleased with Louisville Family Audiology. I was able to get an appointment quickly. The staff was friendly and professional. I was given a printout of my hearing test results and was very impressed that, although I was offered help if I really felt I was having trouble completing daily tasks, I was told that my hearing, though at the bottom of normal, didn’t require expensive equipment and told that when I do need it, they will help me with options for assistance paying for the device. I sincerely appreciate the honesty and thoroughness of the exam! ”

“When you first walk in, the office staff greets you, with a warm smile. Their smiles brighten up the day. Katie Martin is excellent. She is caring, warm, answers my questions and listen to my concerns. She makes you feel at home. As much as I didn’t want to get the hearing aids I cannot imagine a life without them now. Louisville Family Audiology and Katie Martin have a 5 star with excellence for me.”

“Small office filled with excellent staff! Met with Dr Wheeler. She took time to explain hearing devices and options available to me. I’ve had hearing aids for two weeks and I’m very pleased with the outcome. ”

“Dr. Wheeler listened to my concerns about my pulsatile tinnitus and hearing loss. She referred me to Vocational Rehabilitation where I qualified for free hearing aids. The office is welcoming and clean. I will definitely recommend Louisville Family Audiology to others!”

“Highest ratings for the level of care, ease of changing an appointment when needed, explaining changes in hearing, and my doctor and all the staff who exemplify the best in all they do.”

“Very attentive, asked good questions, proffesional,knowledgeable and efficient. Facility clean and comfortable.”

“Dr. Katie Martin is excellent, she is always very thorough and willing to listen and answer all my questions. She is very knowledgeable, friendly, considerate and helpful. Dr Martin is definitely a asset to Louisville Audiology ”

“Everyone was professional and extremely helpful. Worked hard to find an appointment and performed beyond expectations.”

“My hearing had deteriorated to the level of hearing only mumbling. Louisville Family Audiology evaluated my ability to hear, made recommendations and now I can hear whispers. Laureen Reimer, Au.D. was very instrumental in evaluating and restoring my hearing confidence. She is very knowledgeable, understanding, patient and thorough. If a person has a hearing problem, I highly recommend Louisville Audiology.”

“Very knowledgeable and helpful. Very courteous staff ”

“Dr. Holzen it is great! My hearing situation is a little different in that my hearing loss is relatively mild, but I started to have problems with tinnitus. After my hearing exam she mentioned that some people find tinnitus is reduced with hearing aids even if the hearing loss is mild, and in my case thankfully she was right. Now that I have hearing aids it is much less noticeable now. I appreciate her willingness to think outside the box in dealing with a patient's specific problem. As other people have reviewed her, she is extremely knowledgeable with a great bedside manner. Cannot recommend her enough!”

“This was my first time as a patient. We moved to Louisville in August and needed to establish many new doctors. My appointment was kept punctually, for which I was pleased. The hearing tests were quick but thorough. My hearing aids were cleaned. I look forward to my records coming to Louisville, so the doctors can compare tests and determine how to proceed with my care.”

“Dr. Aynsley Holzen really takes the time to answer any concerns you may have, and she addresses them all in an informative and compassionate manner. I’m 110 percent pleased with the care I receive from Dr. Holzen!”

“Always courteous and attentive. Laureen is the best. On time and helpful with any issues. ”

“Everyone was pleasant and nice. The practitioner treated us with respect. I believe my concerns were addressed. I would definitely recommend ***** ”

“Friendly, efficient, and knowledgeable. Would highly recommend. Dr. Wheeler was great.”

“The doctors and staff are friendly and very helpful.”

“I am so glad I found Louisville Family Audiology. Dr. Reimer clearly explains procedures and has been more than helpful from my hearing test to my first follow up appointment I had just las week. There is no pressure to buy a product. Just a hearing test and clearly explained information. I highly recommend this group even if just for a base line hearing test.”

“Dr Wheeler is the best . She explains everything clearly and throughly. ”

“Dr Reimer , was very thorough at my appt. I will be using them for all of my family needs ”

“Dr Martin and all staff were friendly, efficient, and professional. Dr Martin explained the entire process clearly.”

“Very professional, organized, on time, patient, kind. ”

“Dr. Holzen is easy to talk with about impaired hearing. She describes everything to the detail before she places the hearing aid, so you know exactly what to expect. Very knowledgeable, organized, empathetic and a whiz at technology. Patient and thorough leaving no detail unanswered.”

“Dr. Martin is the best, she’s very knowledgeable, professional, courteous, friendly and helpful. The staff is always excellent. ”

“Staff is professional, knowledgeable, always offers help. Pleasant atmosphere.”

“The Audiologist was very professional and thorough. I would recommend this practice.”

“Timely Friendly Noted a problem with positioning which I hadn’t noticed. Very helpful ”

“Super friendly. Went above and beyond to help me out even after they found out my insurance isn't accepted there”

“Lovely people with a wonderful atmosphere. No waiting at all, take you right in when you arrive for your appointment. I just love them.”

“Short wait time for appointment. Explain everything so I could understand. Reasonable compared to other hearing aid services. ”

“Was able to get an appointment quickly. Everyone starting with the first phone call, front desk staff and doctor were extremely friendly and kind!! Very good explanation of test and results by Dr Martin”

“I was able to schedule my initial visit within 3 days of my call (could have even gotten in sooner) and my follow up appointment was within a week. The doctor was very knowledgeable, professional and took time to explain everything. The office staff was friendly and helpful.”

“From the time I was greeted at the front desk, then greeted by my consultant, Dr. Wheeler, I felt I was in good and caring hands. My hearing evaluation and my cognitive behavior testing were amazingly accurate and helpful for my diagnosis. I would recommend this office for anyone seeking better quality hearing. Go for it ! ”

“Staff friendly and helpful. Very brief waiting period. Seemingly knowledgeable staff. ”

“As a former active duty United States Marine I have had my share of hearing test done. Three this year alone. Louisville Audiology has by far the most professional staff and clean office space. As you walk in you see that the office has more of a home feel than most. The staff and Doctors are very welcoming and knowledgeable. They go above and beyond to ensure that you get the help you need.”

“I haven't had an eval since 2009; the appointments were always stressful and unpleasant. I went today and felt very comfortable, and we had fun choosing different HA and ear mold colors. I'm excited to go back and get them fitted in a few weeks!”

“I really appreciate the way they take care of me, it's obvious they care. ”

“Everyone was so kind. The Dr. explained everything and was so patient. It was a very pleasant visit. Made me wonder why I waited so long to go. ”

“Very efficient and helpful staff! Everyone was friendly, accepting, and knowledgeable about everything! Would recommend to anyone who ever needs their hearing or ears checked!”

“Very helpful and knowledgeable!”

“Professional and courteous physician and staff ”

“The staff is very professional. The Audiologist took the time to explain my hearing loss and the various treatment options available. I left the office well informed and actually excited and more comfortable about getting hearing aids!!”

“Staff were professional and friendly, Katie was very supportive, informative, and helpful.”

“The entire staff was super friendly and knowledgeable. The whole visit and explained very well to me and I felt very comfortable with the experience. ”

“I find Laureen to be very professional, friendly and very knowledgeable in her profession. She had answers to all my questions about hearing loss and the affect it has on my brain.”

“Dr. Sweeney was efficient, thorough, and patient.”

“Great experience-Knowledgeable,professional and friendly. ”

“Every interaction I have had with Dr. Reimer and Louisville Audiology staff has been professional, courteous, and helpful. I highly recommend this practice!”

“Laureen was professional and friendly. She is knowledgeable and pays attention to the client.”

“Katie was very understanding and patient with me when it came to determining what was best for me in the hearing process. She showed me how effective a hearing device can be to improve my life. It really made a difference and she explained how the maintenance of the hearing aide would be a part of the program.”

“Very Friendly and thorough.”

“Louisville Family Audiology has the best customer service experience. Everyone in the practice was very friendly and knowledgeable. Dr. Martin was very thorough with the hearing test, and explaining my results and options. I will definitely be coming back . ”

“Thanks for helping with my hearing issues. ”

“Very efficient, professional and friendly staff and doctor. Took time to explain and answer questions. I am so happy to have found this office.”

“Friendly, extremely knowledgeable and excellent customer service! Highly recommend!”

“The staff is always helpful, accommodating, professional, and pleasant. Safety protocols are easily followed for the protection of patients and staff. Appointments are made to fit my schedule and reminders always sent. Dr. Reimer is phenomenal and makes sure I am managing my hearing loss -- and that I have everything I need for my hearing aid until my next appointment. Thank you for a great visit.”

“Very thorough and helpful. Answered all my questions.”

“Anytime I need adjustments , they take care of me. ”

“I had my first in-person follow-up visit today since receiving my hearing device pre-covid. The staff, office, and treatment areas were pristine and in line with the current recommended health and safety procedures. My audiologist, Jacklynn, was knowledgeable and attentive to my questions, taking extra time to be sure I understood and was comfortable with new adjustments made. ”

“DR. REIMER WAS GREAT AND VERY HELPFUL!”

“Dr. Reimer was very thorough, friendly and informative. She listened to and addressed all my concerns. I highly recommend her and her staff. I am very pleased with my hearing aids and her service. ”

“Dr. Holzen was very helpful and informative to me and my wife. She took her time and explained my problem to me and explained to us ways to help my tinnitus and hearing deficiency in my ear. I would definitely refer her in the future to anyone.”

“Great Compassion Staff ! This staff is very compassionate about their patients and are very helpful and explaining things to you. Very thorough hearing test. I highly recommend Louisville Family Audiology.”

“Appreciate the team and the thorough exam. Always willing to answer my questions.”

“Very thorough exam and hearing test. Dr Holzen was very nice and relaxing.”

“My experience with Louisville Family Audiology has been great. Dr. Sweeney has been so helpful to me. So knowledgeable and patient in explaining what is going on with my ears. So glad I am going there. ”

“Louisville Family Audiology has enhanced my life tremendously Finally got some hearing aids .”

“My husbands visit with Dr. Reimer was a very nice and professional experience. She took all the time needed to explain and answer all our questions about the Tinnitus and how the hearing aides can help. Even he is impressed and he does not impress easily! Can't wait to get them and see how life will change with better hearing and less ringing!”

“Dr. Holzen was very professional and would recommend this office. I did not need the procedure, however, if there was a need, I would use this office.”

“Dr. Sweeney was amazing. She was patient as she explained the process to me and answered all of my questions. She is even well informed of my genetic condition EDS which is related to my hearing loss. I appreciate her and this practice. ”

“Jacklynn was very thorough with every thing that was done in the office today. She listens to my complaints and asks questions to get a better understanding about my hearing problems. Everyone that I had any contact with in the office were VERY NICE. Thank you and have a great day. ”

“Dr. Sweeney provided excellent explanations for my new hearing aids. The office staff is welcoming and efficient. ”

“I am in my 20s and having hearing aids the past 6 years has been hard for me to deal with. After my appointment today, I felt more knowledge and comfortable knowing that the steps I was taking were going to be improving my health long term. Highly recommend going to LFA if you are needing or considering getting hearing aids. ”

“I have had a great experience with Dr. Reimer and all the staff. Dr. Reimer provided excellent care and thoroughly explained areas of concern and interest. Staff members were helpful, professional, and friendly. ”

“Dr. Holzen was so kind and helpful in explaining how the hearing test worked and what the results were. I am thankful for her input and will be following up with her for a hearing aid consultation. Front office staff were very kind and efficient as well. ”

“Exceptional front office as well as the doctors!”

“No wait, very professional. I am happy way decision to work with this group.”

“compentent, friendly and efficient”

“Free exam and wonderful experience! One of the easiest and fastest medical exams I have ever take part in, from scheduling to exiting above impressed with how modern and professional the entire staff was.”

“Dr. Sweeney was excellent in explaining all the information and testing. Due to my type of hearing loss recommending seeing Dr. Reimer. That impressed me because they want what is best for me versus just trying to sell me something. Highly recommend.”

“Dr Holzen is very informative and knowledgeable. Working with her has made life so much better now that I hear so much better. ”

“I had a very satisfactory and informative experience.”

“We had an excellent first experience at Louisville Family Audiology. We were seen a few minutes before our scheduled appointment time. The staff was friendly and knowledgeable. They explained the process of our visit and answered all questions we had. ”

“Dr Reimer was pleasant to work with. She explained everything in a manner that anyone could understand. She took the time answer any questions I may have had. Office staff was a pleasure to work with.”

“I enjoyed my visit here . They were informative and knowledgeable. And they weren’t just trying to do a quick fix they actually took the time to educate me and explain to me ways to really help me in the long run. ”

“Laureen was very informative about hearing loss and what tools would be right for me. I was initially surprised of the costs but later realized I was getting service and care for 5 years. ”

“Dr. Reimer has been very thorough in explaining options for my hearing loss. ”

“DR.Holzen was very knowledgeable, patience, spending as much time as I needed. Would highly recommend her”

“Great visit. Everyone was efficient and respectful. Made me feel very comfortable and felt very confident that things were being handled properly. It was a breeze and would recommend to anyone.”

“This team is terrific - from the first moment you arrive you are made to feel valued rather than just another patient. Attentionis given to make sure you are informed as well as treated with the most excellent of care. I have to give a special shout out to their receptionist. She was super helpful, gracious and caring. I saw Dr. Reimer today and she persevered to complete a simple procedure that was taking longer than it should have - no fault of hers. She cared - as do all the professionals that make up this team. I can't recommend them highly enough!! You'll be glad you chose the best!!”

“Aynsley Holzen: Wonderful visit with Aynsley. Very smart, I learned a lot about how important hearing is for brain health, etc. Visit for your future health. ”

“Great experience!”

“Great visit; everyone professional and polite.”

“Professional, friendly, a great place to deal with your hearing loss. I highly recommend Dr. Sweeney and her staff to anyone ”

“Very friendly and thorough in giving you information. ”

“Went the extra mile to make sure my results were accurate ”

“Comfortable. Informative. Kind. ”

“Laureen was great, so knowledgeable ! Was very patient and helpful. Her and whole staff are very nice and friendly . Thanks for everything !!”

“Great ”

“Lauren was so nice and helpful. Making sure I was hearing good. My hearing aids have changed everything for the better. It’s great to be able to hear the little things as well as people talking. ”

“They were willing to help in anyway possible. I felt welcomed since my 1st visit . ”

“Excellent care and friendly service! Definitely recommend for anyone seeking testing or care for hearing issues. ”

“Louisville Family Audiology has been nothing but helpful as i got my first set of hearing aids. Their follow-ups have been awesome and all my questions are always answered. Their office set-up as far as the Covid virus goes as well. Thanks to all of their staff. ”

“They are always so good to my husband. I appreciate the time they take to listen to our concerns and the information they provide us. I wouldn’t go anywhere else. ”

“Every experience I have had over several years has been exceptional. Very professional and personally kind. Thank the staff for me. ”

“Always treated with care. I love my hearing aids, and know I can call Louisville Audiology for help if I ever need it!”

“Abigail is exceptionally patient and caring. She is thorough and a pleasure to do business with. ”

“Fantastic experience plus I can hear now thank you”

“Everyone is very helpful and pleasant . Would recommend them highly. None better”

“She was very patient with my husband. That means a lot to me.”

“I have been very pleased with my hearing aid experience at Louisville Family Audiology. Dr. Sweeney has been very good at helping me determine my hearing aid needs. She has been very thorough and made sure that I am aware of what all is going on and what is needed for my hearing loss. You can tell that she is very passionate and dedicated to helping her clients reach their fullest potential in hearing. That has been very important to me and is much appreciated!”

“Dr. Holzen was patient and thorough in getting me started with hearing aids.”

“Very professional and informative...recommend to everyone...”

“Dr. Sweeney was very patient and answered all of my questions.”

“I got great care. Thank you to Abigail Sweeney, Au. D.”

“No waiting, caring and attentive treatment. Excellent provider.”

“I have been a patient of Dr. Sweeney for 2 years. She and her staff are always friendly and thorough in testing and discussing how my hearing aids are performing. Excellent practice!”

“My occupation requires critical hearing and I knew I had a hearing problem in the medium to high frequency range. I was skeptical at first about my diagnosis but thanks to Laureen Reimer's patience and thorough explanations, I became a believer and the recommended hearing aids are doing a great job. ”

“I LOVE Dr. Sweeney!!! She is so personable and VERY professional. The staff is always very friendly, and they know me by name. Every visit is such a positive one; I honestly look forward to coming back each time. Thanks, Dr. Sweeney!! ”

“They are very professional and pleasant. This is my first experience with getting hearing aids and I'm very glad my primary care physician recommended Louisville Family Audiology. From the hearing test forward, everything was well explained and I am confident that I now have what is best for me. The follow-up visits have been excellent. I have been seeing Clinical Audiologist, Aynsley Holzen, Au.D. She gets my highest recommendation. ”

“I purchased hearing aids six months ago after a hearing test with Dr. Sweeney. She explained about my hearing problems and which hearing aids I needed. Dr. Sweeney and her staff have at all times given excellent service and always helpful answers.”

“My visits and experiences with Louisville Family Audiology have been excellent. Everyone has been very pleasant and helpful. I am very thankful for all of the help, care and time my audiologist, Aynsley, has shown me. I should have come here first. ”

“Laureen Reimer did a great job. She is very understanding and helpful.”

“I have researched all the audiologists in Louisville with hopes to find a doctor that I can trust and relate to. Abigail was exactly the audiologist I was looking for. She was very personable, knowledgeable and on task. She does it all, from the hearing test to programming hearing aides. I cannot be more pleased and my search is over!”

“Extremely knowledgeable and courteous. Abigail was so nice and patient she explained everything in terms you can understand. I would recommend this practice to anyone.”

“Laureen Reimer, Au.D was great! She was patient, friendly and helped make my choice of hearing aids easy. I would highly recommend this office and my Oticon hearing aids have made my life so much better. Thanks so much.”

“Love Dr. Chmiel! Very friendly and knowledgeable. I recommend Dr. Chmiel for anyone who's in need of ENT.”

“My experience was one of the best a client could ask for. Abigail Sweeney, Dir of Audiology and Hearing Aid services, was excellent. Her education to me regarding the product, its operation and future care of maintaining my hearing aids in good working order, exceeded my expectations.”

“Easiest purchase I ever made due to Dr. Sweeny's professionalism and knowledge! Technology is awesome - adjustment to hearing aids has been minimal for me! Should have gotten them sooner!!!”