Audiology Concepts - Edina

“After a lenghtly frustrating experience elsewhere, I decided to come to Audiology Concepts, in Edina. I saw Dr. Jeff King in early December of 2022, and thanks to him, his expertise, excellent listening skills and knowledge, my life changed completely! He listened closely to me when I discussed my previous issues and what I had hoped hearing devices might do for me (but had not, up to that point). What I had come to think was not possible for me, Dr. King offered hope, and concrete ideas for a solution. After thoroughly going over my hearing test and other pertinent information with me, he explained possible options (and the office had reviewed my insurance so I knew what role insurance played regarding hearing devices). After a thorough review/discussion, together we chose what we hoped to be the best hearing device option. The devices we chose, along with Dr. King's expertise in making any needed fine-tuning adjustments based on really hearing what I was describing, have been nothing short of miraculous for me! Due to past chemotherapy, I will always have some deficits to manage, but Dr. King literally gave me my life back! Whether at work, or in my personal life, I can now hear what people are saying, and am able to enjoy the smaller sounds in life that were gone, which are all enormous. I am so grateful to Dr. King for his expertise, patience, kindness, warmth, willingness to take the time needed and deep knowledge of all things hearing related. The staff at the Edina clinic have been very warm and always willing to assist in any way they can, as well. There aren't enough positives to say about Audiology Concepts, and Dr. King, in particular. I highly recommend them; they take the time needed to get to the heart of the issue, and offer the quality care required to find a solution! Truly life changing!!”

“Had an appointment today (10/25/2018, filled out all the paper work gave my insurance, get in only to see someone that was being trained and had a Doctor with her...She she got me started with the hearing test, starting with the right ear, then started with the left ear, when the Doctor came in and told me that my insurance card had expired, the only thing i could think of is maybe i had grab an old card by mistake...So they stopped ever thing, telling me i should go to Hennepin county, for my hearing test, that they would do the test and fit me for a hearing aid if needed, it almost made me feel like they thought i couldn't afford to have this done. When I got home and called my insurance company (Medica) to see if my insurance expired they told me NO i was covered, and that Audiology Concepts was one company that they took, so every thing should have been good...I called Audiology Concepts and told them that my insurance was good and had not expired, so I don't know what that was all about..But i will never go back there or recommend any family or friends to go there, made me feel like they thought I was too poor and couldn't afford there services.... ”

“The attention one gets at this clinic is exceptional. There's no hurry, no feeling that too much time is being spent, no question is too trivial; and best of all, the audiologist will work with you until the finest possible result is achieved.”

“I have been working with Dr. Paula Schwartz and Kathy Wieser and they have gone above and beyond in trying to get me into the right hearing aids. I couldn't have gone to a better place...highly recommend them if you need a hearing aid.”

“Outstanding. Dr. Schwartz and her staff are so wonderful with my mom. At 72 years young, my mom is very strong willed and quite concerned about her budget. So while she was aware that she had some hearing loss, she was very anxious about the cost for better hearing, so she preferred to accept her hearing situation or lack of, instead of seeking help. After a few years of teasing, we convinced mom to have a hearing test. We went to Audiology Concepts where Dr. Schwartz and her team took the time to explain hearing loss and how the right equipment could really change my mom's life. Dr. Schwartz throughly explained the level of my mom's hearing loss and offered her a week's trial with a hearing aid that did exactly what Dr. Schwartz explained it would do, change her life. She presented affordable products that are very easy to use and completely resolved all of my mom's questions and concerns. Thank you to Dr. Schwartz and the team at Audiology Concepts for your kind and compassionate care of my mom and for really changing her life. ”

“He was on time. He was courteous. He was very pleasant and he knew what he was doing.”

“He was straight forward and understanding and able to adjust my hearing aids successfully.”

“They were so helpful.”

“I saw Dr Schwartz last week for the second time, she is such an amazingly caring, patient,and extremely knowledgable Doctor. I could possibly be a candidate for Choclear implants and I was given information and encouragement. I would highly recommend her to everyone of all ages! ”

“I certainly liked his knowledge and really felt he understood what my problem was. I liked his patience and also the way he was able to adjust what I needed to have done. I was very happy with him, very satisfied. I think it was a good experience and I certainly plan on staying with them.”

“He was accessible, friendly and professional.”

“He was real personable and a nice guy.”

“They were pleasant and knowledgeable. It was a pleasure working with them.”

“He was able to get my hearing aid adjusted to where I was happy with it.”