Staff
Janice Anderson,
AuD, CCC-A
Audiologist
Doctor of Audiology Janice Anderson has earned a Bachelor of Science, a Masters of Science in Communications Sciences and Disorders and a doctorate in Audiology (AuD). She holds a Certificate of Clinical Competence in Audiology from the American Speech Language Hearing Association and is licensed as an audiologiust and hearing aid specialist. She is also certified by the National Board for Certification in Hearing Instrument Sciences.
Janice has over 30 years experience with helping people hear better and is the proud mother of a daughter who is deaf. She has a heart for helping people and looks forward to helping you.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 80 verified patient reviews for Anderson Audiology - Galax! Their average review score is 4.93 () from 80 reviews.
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“Great hearing aids, and supper service when there is a problem. ”
11/15/2024 Review submitted online
“Efficient, professional, friendly..I highly recommend Anderson Audiology for hearing aids. The staff is extremely knowledgeable and so helpful in dealing with a hearing problem. ”
08/09/2024 Review submitted online
“All the staff is very helpful & willing to go that extra mile to make sure the issue is correct ed”
06/18/2024 Review submitted online
“Great service making sure I get the right hearing aids to suit me.”
06/18/2024 Review submitted online
“Love my hearing aids. ”
06/17/2024 Review submitted online
“Anderson Audiology provides comprehensive and fast services ”
06/17/2024 Review submitted online
“I was more than satisfied with the results from the hearing aides and the management. I highly recommend Anderson Audiology .”
06/13/2024 Review submitted online
“Everyone in the office is very courteous, friendly and polite. ”
06/13/2024 Review submitted online
“Everyone is professional and very friendly. ”
05/31/2024 Review submitted online
“5 stars says it all”
05/12/2024 Review submitted online
“All the ladies here are very nice and caring, highly recommended!!”
05/08/2024 Review submitted online
“Very friendly and so willing to help you ”
04/08/2024 Review submitted online
“Anderson Audiology staff are very knowledgeable and friendly. They all make you feel comfortable and informed. I would recommend their services to anyone who needs help with hearing. ”
04/04/2024 Review submitted online
“Anderson Audiology has an amazing staff of caring people. I always look forward to my visits as they are thoughtful and considerate with their patients. I can’t imagine going anywhere else! ”
04/02/2024 Review submitted online
“Great visit! Very informative!”
03/25/2024 Review submitted online
“Excellent place for all your hearing needs. I have been a patient for the last four years. Keisha is a wonderful audiologist who takes care of all my hearing aids. Highly recommend!”
03/23/2024 Review submitted online
“Anderson Audiology is the best place for your hearing aids. Very friendly staff. Tina is a wonderful audiologist. She does a wonderful job checking hearing aids and hearing. She makes each visit a pleasant one. I highly recommend Anderson Audiology. ”
03/18/2024 Review submitted online
“Since obtaining my hearing aides, Anderson Audiology has been very helpful with any issues I have had. The staff are very knowledgeable and caring.”
02/28/2024 Review submitted online
“They are life savers. Came in with my right hearing aide that had gotten chewed up by my dog. They just happen to have the pieces needed to fix mine. This was just 6 days before Christmas. I've been using Galax's office for the last 10 years, and not one compliant out of me.”
12/19/2023 Review submitted online
“I keep going at this location because of the staff!”
10/19/2023 Review submitted online
“Very friendly and professional.”
09/24/2023 Review submitted online
“Anderson was awesome for me. They were kind and patient when I called 7 times to ask about my hearing aids”
07/03/2023 Review submitted online
“Anderson Audiology has a very friendly & caring staff. They have always been courteous and helpful anytime I have needed to contact them. Great service!”
06/30/2023 Review submitted online
“Compassion and professionalism. These are the hallmarks of Anderson Audiology. Hearing Specialist Kecia Furrow gave me a multi-faceted, thorough ear and hearing examination, using state of the art technology and explained the results and options I had, AT NO COST. She answered all my questions and gave me take-home literature, all in a pressure-free environment. It was truly a positive experience! ”
06/02/2023 Review submitted online
“I have received excellent service from Anderson for the past eight. The staff is competent, courteous, and very profesional. ”
04/28/2023 Review submitted online
“I have been a patient for the last three years. Outstanding staff and facility. Extremely courteous and professional. Highly recommend Anderson Audiology to anyone who suffers from hearing problems.”
04/23/2023 Review submitted online
“Extremely satisfied with my hearing check and consultation on hearing aids. The office is clean and pleasant, staff are friendly and efficient. Although I have not yet made the decision to order hearings aids, I expect to in the next few months. ”
04/13/2023 Review submitted online
“Friendly staff, very outgoing. Service is outstanding!”
04/06/2023 Review submitted online
“Staff is wonderful. Great service for all of your hearing aid needs. ”
04/05/2023 Review submitted online
“Always ready to go the distance to satisfy their customers!”
03/20/2023 Review submitted online
“The service is excellent!”
03/10/2023 Review submitted online
“From the front desk to the Doctor an excellent experience! ”
03/08/2023 Review submitted online
“Very fast to service any problem. I appreciate their interest in my satisfaction.”
11/14/2022 Review submitted online
“Great place to get your hearing needs taken care of. All the staff there are excellent at there jobs. Wouldn’t think about going anywhere else. ”
10/28/2022 Review submitted online
“Great Dr. and staff. Everything is explained in detail. I have been coming here for years and I'm always greeted with respect. I have no desire to go anywhere else”
10/21/2022 Review submitted online
“Everyone is very polite ,courtesy, and friendly. They are very knowledgeable and take the time to answer questions and help you with any needs you may have. Would definitely recommend them ”
09/22/2022 Review submitted online
“Terrific staff and service! So kind!”
07/12/2022 Review submitted online
“Friendly, knowledgeable!”
04/06/2022 Review submitted online
“Everybody I came in contact with was very helpful, professional and courteous. It was a good experience.”
02/28/2022 Review submitted online
“One of the best. Caring that everything is correct. The staff is one of best”
02/08/2022 Review submitted online
“I think Anderson Audiology is superior, and I believe it is excellent in every way. Tina is very professional and makes the patient feel comfortable and addresses your problem and explains it clearly. Everyone at the facility is kind and helpful. I recommend Anderson Audiology highly. ”
01/25/2022 Review submitted online
“My husband and I were referred to Anderson in Galax by a friend. It is rather out of the way for us, but we have had such great service from them, we will continue to go there. They are friendly, knowledgeable, and work hard to accommodate with insurance and scheduling issues. We love them!”
12/23/2021 Review submitted online
“Very helpful about hearing aids great on making appointments to come back for adjusting very professional all around ”
12/13/2021 Review submitted online
“Always have a good experience at my appointments. Everyone is just so friendly and helpful ”
11/15/2021 Review submitted online
“Everything was taken care of in a professional manner. Very nice and helpful in all areas. I went there because of family and word of mouth. Great reviews from them. ”
10/30/2021 Review submitted online
“The staff is friendly and helpful. They take good care of me. Tina always makes sure I have all questions answered.”
09/20/2021 Review submitted online
“Professional,efficient, personable. Takes excellent care of me anytime that I need help with my hearing aide”
09/19/2021 Review submitted online
“Anderson Audiology is a wonderful to work with and very accommodating if you ever need to reschedule. I have been going to Anderson for over 5 years and they are super helpful with all your hearing aid needs. I wouldn’t go anywhere else!”
08/21/2021 Review submitted online
“I have been using them for hearing aid repairs for over 10 years. They have always been prompt, friendly and professional.”
08/17/2021 Review submitted online
“service is always excellent and prompt Staff are very knowledgeable and helpful. ”
07/30/2021 Review submitted online
“Each time I visit it's exceptional. Professional, polite staff always very accommodating. Most recent highlight was gaining much knowledge about insurance which gave me several avenues to consider. Thank You Kecia.”
06/28/2021 Review submitted online
“Tina Profit and staff are always knowledgeable, friendly and helpful. They are accommodative of my schedule and I rarely have to wait. ”
04/24/2021 Review submitted online
“Highly professional, excellent knowledge, and extremely personable Director and Staff. Over Five years of quality service and looking forward to many more!”
04/08/2021 Review submitted online
“Always helpful, takes the time needed to make sure everything is adjusted correctly. Highly recommend!”
03/24/2021 Review submitted online
“I had a hearing test. The provider said that I needed hearing aids. She said if I had not heard from her office in a week give them a call. I have called several times and left messages, no response from the provider. This is very unprofessional. ”
08/25/2020 Review submitted online
“First visit. Very friendly and helpful. These guys will be my new hearing aid team!”
07/22/2020 Review submitted online
“Anderson Audiology has been a blessing to work with over the last four years. They are personable and caring to their patients. I recommend Anderson Audiology to anyone considering getting hearing aids. They are wonderful to work with and very accommodating.”
03/03/2020 Review submitted online
“I am a new patient and got my hearing aids for the first time. Love them. They have been wonderful about helping me - l love them all.”
02/08/2020 Review submitted online
“very knowledgeable and very patient”
10/17/2019 Review submitted online
“My 18 year old son has been a patient for years. They all have been wonderful with him. Could not ask for any better. Would reccomend them to anyone. Thanks ladies & keep up the great work!!”
09/03/2019 Review submitted online
“I seldom ever call the professional doctors I visit by their first name, but I feel so comfortable addressing Dr. Proffit as Tina because she feels like a friend. Professionally, she addresses my hearing concerns and keeps me informed about advances in hearing aids. On a personal level she knows my interests and even takes time to look at pictures of my grandchildren. Her warm smile is always a pleasant welcome.”
08/18/2019 Review submitted online
“The experience I have had with Anderson Audiology has been fantastic! They are all so very helpful and friendly. I would recommend them for any of your hearing needs. ”
08/15/2019 Review submitted online
“I have used Anderson Audiology in Galax for more than ten years. They have provided excellent service and the staff is very personable. If anything needed to be fixed or cleaned, they were ready to help ASAP. We have moved to NC and now will have to find a new audiologist. I only hope they are as good as Anderson.”
07/16/2019 Review submitted online
“Best experience ever! Dr. Proffit is so friendly and smart. For those of you who are suffering from tinnitus like I was you will find Anderson Audiology will have the solution to your problem. My new hearing aids have changed my life! ”
06/20/2019 Review submitted online
“This office is ALWAYS helpful! Whatever arises they take care of it. All staff are kind & courteous!”
06/06/2019 Review submitted online
“Very friendly staff. I always leave my appointment impressed by the professionalism, knowledge, and kindness of everyone of everyone at the office. ”
06/02/2019 Review submitted online
“After moving, one of my hearing aids stopped working. I must have them to work so I was in a panic to find someone who could fix them fast. Anderson Audiology saw my the same day that I called as a brand new patient. They are very kind and responsive. I have now purchased new hearing aids through them.”
05/09/2019 Review submitted online
“Anderson Audiology-Galax staff is friendly and concerned about helping with any hearing issue you may have. I would recommend them to any one with hearing issues.”
05/05/2019 Review submitted online
“I have been taking my 17 old son to Anderson Audiology in Galax for about three years. Everyone in the office has always gone above and beyond to take care of his needs. We would highly recommend them for hearing aid services.”
04/16/2019 Review submitted online
“I met with Dr. Proffit twice. The first was a cold call and I felt like I was met with open arms. After carefully hearing my problems she felt that a second appointment would give us added time to work to a solution. The appointment (scheduled late in her workday) resulted in electronic readjustment of my aides. No office or staff has made me more welcome and satisfied. I intend to have all my future problems addressed here first.”
11/16/2018 Review submitted online
“Just had hearing test and hearing aids adjusted. Very friendly and got me in and out in reasonable amount of time. Will use them from now on. Drove to NC before for test. Very friendly and answered all my questions. ”
10/31/2018 Review submitted online
“l really enjoy going to Anderson Audiology of Galax. The staff is very nice and friendly. l always get the help l need. They make sure l am pleased with my hearing aides. l tell all my friends and family about them. l would recommend them to any and all who wear hearing aids.”
09/19/2018 Review submitted online
“I have had nothing but a great experiences from all the staff in Galax. Have always been very friendly, helpful in making my aids work for me.”
09/09/2018 Review submitted online
“I really like all the people at Galax Anderson Audiology. They are helpful, kind and friendly. I have told lots of friends about their great service.”
09/07/2018 Review submitted online
“Having problems with other aids. Decided to seek help, Aid Specialist worked with varied aids and support equip. Finally settled on a rather expensive set of aids and volume control selector. All is working fine. Finally met Dr. Proffit. Very talented and cordial site audiologist. Office staff very cordial and receptive to patient concerns. ”
09/05/2018 Review submitted online
“I had been experiencing changes in my hearing for several years, but hesitated to take action. I answered an ad in my local paper and visited Anderson Audiology for a free hearing exam. As a result, I was met with friendly competent people, especially Ms. Furrow who showed me many options and as a result fitted me with hearing aids that I find comfortable and user friendly. I am enjoying better hearing and am more a part of my family.”
09/04/2018 Review submitted online
“Dr. Proffit was very professional, explained everything, and was very kind. I felt very comfortable with her and would highly recommend Dr. Proffit and Anderson Audiology.”
06/21/2018 Review submitted online
“My Mother has a severe hearing impairment and Anderson Audiology has been able to significantly improve her hearing and quality of life. The staff is very friendly, helpful and efficient. Dr. Proffitt has treated my Mother and my self with a professional and caring manner, she continues to amaze me at the difference she has made in my Mother's life. ”
06/21/2018 Review submitted online
“I have always had great service at Anderson Audiology and highly recommend them ”
05/22/2018 Review submitted online
“Superior service. Tina Proffit is very professional and personable. I would highly recommend Anderson Audiology. ”
04/13/2018 Review submitted online
Clinic details
Anderson Audiology offers complete comprehensive hearing care services to patients of all ages. Our highly qualified clinical professionals provide expert hearing services that include testing, evaluations and the most advanced hearing devices that are available today. We can help you make the best decisions on all of your hearing needs to ensure a better quality of life with better hearing.
We have 4 locations serving New River Valley/Southwest Virginia:
85 Cleburn Blvd
Dublin, VA 24084
140 Oak Tree Blvd
Christiansburg, VA 24073
8052 Carrollton Pike
Galax, VA 24333
680 W Lee Hwy
Wytheville, VA 24382
Hearing care services
Anderson Audiology is your trusted resource for the highest quality hearing care services, including:
- Hearing screenings
- Complete hearing tests
- Hearing aid evaluations
- Hearing aids – A wide selection of top-quality digital hearing instruments from the best manufacturers
- Computerized hearing aid fittings to ensure proper amplification
- Hearing aid accessories
- Earwax removal
- Assistive Listening Devices (ALDs) including amplified telephones for people who are hearing impaired
- Hearing aid service including cleaning, checks, maintenance and repairs
- Hearing aid batteries
- Tinnitus (ringing in the ears) evaluation and management
- Custom earmolds for hearing aids and earplugs for swimming and hearing protection
- Vestibular (balance) testing
- LACE listening program
Hours of operation
Sunday | Closed |
Monday | 8:30 am - 5 pm by appointment |
Tuesday | 8 am - 5 pm by appointment |
Wednesday | 8:30 am - 5 pm by appointment |
Thursday | 8:30 am - 5 pm by appointment |
Friday | 8:30 am - 5 pm by appointment |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Discover
- Cash
- Check
- Financing available for those who qualify
- Insurance accepted, please call for details