Hearing Health Center - Oak Brook
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Staff
Ronna Fisher,
AuD, CCC-A, FAAA
Audiologist
Dr. Ronna Fisher is the founder and owner of Hearing Health Center. She established the center in 1984 in honor of her father who suffered from hearing loss. In 2005, Dr. Fisher founded the Fisher Foundation for Hearing Health Care which is a not for profit organization. She earned her doctorate degree in audiology from the Pennsylvania College of Optometry and holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association. Dr. Fisher is a member of several audiology associations including the American Academy of Audiology and the Academy of Dispensing Audiologists.
Brienne Honan,
AuD
Audiologist
Dr. Brienne Honan earned her Bachelor’s of Science with a focus on Speech Pathology and Audiology from Marquette University and her Clinical Doctorate in Audiology from Northwestern University. Her professional experience includes being an audiologist for a large Otolaryngology practice diagnosing and treating patients with hearing and balance disorders for over eleven years.
Dr. Honan's passion for audiology started in grade school after witnessing a classmate struggle academically and socially due to hearing loss. It became very apparent how important hearing was for communication and overall well-being. She continued her passion working as an Audiology Assistant at a private practice throughout high school and college, where she solidified her commitment to serving people with hearing loss.
Dr. Honan believes that hearing connects us to people enabling us to communicate in a way that none of our other senses can achieve. She strives to keep her patient’s connected to the world around them by providing an individualized patient experience.
David Taylor ,
AuD
Audiologist
Dr. David Taylor, Au.D., is an audiologist with a passion for personalized care and advocacy. He received his Doctorate of Audiology from Rush University in 2020, following a Bachelor of Arts in Audio Arts & Acoustics.
With five years of diverse experience, Dr. Taylor’s journey includes roles as a clinical researcher and a traveling audiologist provider for incarcerated populations in Illinois. His philosophy revolves around recognizing the uniqueness of each patient’s hearing journey, through comprehensive evaluations and tailor treatment plans.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 142 verified patient reviews for Hearing Health Center - Oak Brook! Their average review score is 4.89 () from 142 reviews.
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“I came in for a long overdue checkup. Dr Taylor took time to do a short assessment before putting me in the booth for a hearing test. After the test we moved to his office where he took time to explain my options. He asked a lot of questions to be sure that I had all of the information to make my decisions. I was very satisfied. ”
11/21/2024 Review submitted online
“Sharon has said it ALL. Doctor Taylor gets my 5 stars!!”
11/15/2024 Review submitted online
“Dr Taylor was very knowledgeable and explained everything very well. He answered all my questions. Very friendly doctor and staff. ”
11/14/2024 Review submitted online
“Friendly and fast. ”
09/30/2024 Review submitted online
“Dr Taylor was very thorough ,knowledgeable and explained everything. Page has wonderful customer service and I felt very welcome and comfortable. ”
09/19/2024 Review submitted online
“Showed commitment to the products they offer and answered all my questions. ”
09/19/2024 Review submitted online
“I may have to go back to get another part. This is my go to clinic for my phonak hearing aids!”
09/16/2024 Review submitted online
“I was very pleased with Dr. Taylor and his staff. He answered all my questions and explained everything so that I could understand it. I would recommend him hearing health to anybody I know. It was a wonderful experience.”
09/13/2024 Review submitted online
“Perfect experience as everything was precisely explained and hearing aids are great! ”
08/27/2024 Review submitted online
“Dr. Taylor was amazing! Very patient and informative. Went for an ear cleaning and I’ve never felt better! ”
08/20/2024 Review submitted online
“Dr. David Taylor and all the staff are excellent. Great service, care and really listening to needs and concerns. I highly recommend them.”
08/07/2024 Review submitted online
“Had problems w my hearing aids and called hearing center. They had me come in with no appointment and fixed my problems. Thoroughly great experience. ”
07/31/2024 Review submitted online
“I had a broken part on my hearing aid. I walked in without an appointment. They took care of me very quickly, and did an excellent job. Great service as usual. Thank you again!”
07/29/2024 Review submitted online
“Just in case you’re having problem hearing so your kids are not making fun of you and your grandkids are not laughing. You should check this company out. They are fantastic. Customer service out of this world.”
07/26/2024 Review submitted online
“Friendly, courteous, professional, and extremely knowledgeable and competent. ”
07/25/2024 Review submitted online
“Dr. Taylor was very helpful in solving the problem I was having with my hearing aids.”
07/25/2024 Review submitted online
“Met Dr Taylor for the first time today. He is amazing. Took so much time with me. Loved him. Been going to Hearing Health for many years. Paige is amazing as well. Always a friendly face when I arrive”
07/18/2024 Review submitted online
“They were very helpful in addressing a situation with my hearing aid charger. I would recommend them to my friends. A very professional company.”
07/14/2024 Review submitted online
“My experience with the Hearing Health Center was a very pleasant visit with them.”
07/11/2024 Review submitted online
“I needed parts installed on my hearing aids. I was given prompt professional service on the same day. Very pleased with the service. ”
07/10/2024 Review submitted online
“During my visit to select hearing aids, I had many questions and Dr. David Taylor answered all of them very completely. At the end I felt I had enough information to make a knowledgeable choice. A friend had recommended Hearing Health Center to me and I would likewise recommend it highly to someone else.”
07/09/2024 Review submitted online
“They adjusted my right aid to fit better ”
07/08/2024 Review submitted online
“Great staff. For all of your hearing needs, the Oak Brook location will accommodate even the busiest of schedules. They're able to get me in between my 2 jobs. Love the Phonak Lyrics, truly remarkable!”
07/05/2024 Review submitted online
“Staff treated me respectfully. I felt 'at home' immediately. The tests were performed very professionally and proper hearing aids prescribed. I await their arrival.”
07/03/2024 Review submitted online
“My hearing aids have worked out very well. I'm still learning about replacing parts, but I am up to speed on my last visit. I like the app that controls background noise with my hearing aids.”
06/27/2024 Review submitted online
“The products they sell are very good, and the service is excellent.”
06/21/2024 Review submitted online
“I had a hearing test and an interview regarding hearing aids. The staff was very professional and my experience was excellent.”
06/18/2024 Review submitted online
“I would like to appreciate Laura Kozlowski for helping me to obtain the replacement of my right hearing aid that I lost last year. She is so professional and amazing person and keep it up Laura!!! Thank you. Lina ”
06/14/2024 Review submitted online
“Great service!”
06/11/2024 Review submitted online
“I came to HHC because my father was worried about me always saying, "What?" when we talked. He also observed me asking my kids to repeat things. He said go get your hearing checked. My sinus-ENT physician, suggested HHC in Oakbrook. They have accommodated me to the max! Given me great information about fees, financing, insurance issues, current hearing aid trends, and without these hearing aids that I love to wear, I would not be able to hear my two young soft-spoken granddaughters or the robin sing, morning and evening. I am so grateful! ”
05/29/2024 Review submitted online
“Without hearing aids I would not have been able to work !! I live alone and support myself!! They have helped me needs!! Thank you!! ”
04/17/2024 Review submitted online
“I'm so grateful I found Hearing Health in OakBrook. Dr. Brienne is amazing! Paige & Dr. Brienne made me feel comfortable. Thank You all. ”
04/08/2024 Review submitted online
“Hearing Health Center can greatly enhance your life experience by providing excellent hearing aids and accessories to support your hearing health and enjoyment. Dr Ronna Fisher cares about her patients and educates them on every aspect of hearing. Dr Brie supports the patient in fitting the hearing aid to the patient. Andrew greets you with a smile and Louise bakes fresh cookies every day! If you feel your hearing could be improved, do not hesitate to make appointment at Hearing Health Center. It will change your life. It changed mine.”
02/20/2024 Review submitted online
“I'm so grateful I found Hearing Health in OakBrook. Dr. Brienne is amazing and so is everyone there. Paige and Michelle also! They really know how to meet your needs and provide excellent hearing health! I have been very pleased with my experience here.”
02/20/2024 Review submitted online
“Professional thorough and just plain helpful. Made the process exceptional ”
01/11/2024 Review submitted online
“Dr Brienne Honan very knowledgeable and explained everything. With her friendly smile answered all my questions with patience.”
12/28/2023 Review submitted online
“Excellent service Michelle & Paige knowledgeable & have great customer service!”
12/06/2023 Review submitted online
“Excellent service. I had visit several times to find the right hearing aid. ”
11/14/2023 Review submitted online
“I enjoy being greeted by a person with a friendly smile. My wait was not long. My ears were examined with the otoscope before the eval. Every inch of the exam was explained well. My husband came in with a lot of questions, and Michelle politely answered them all. I don't always know what to ask, so I like having someone come in with me. Two different hearing aids were given to me to try on, while mine were being cleaned. Michelle explained both of them, from different companies, thoroughly. She gave me great advice without any pressure. And, on top of it all, we connected with friendly conversation. We have a great rapport, which I really appreciate. Thank you HHC (OakBrook) and Michelle ! ”
10/29/2023 Review submitted online
“I'm very pleased with Hearing Health Center. None of my appointments have been rushed, and the Hearing Health Center team is willing to take the time to answer my questions. One surprise: after my hearing test ( and I've had them before with other providers), this is the first time the test results were explained in a way I could understand. I was also impressed with the variety of hearing aids and Dr. Fisher's ability to ask the right questions to zero in on the choices that would work best for me. No one in my family had ever had hearing aids, so this hearing aid adventure was new to me. I was also surprised that I was not rushed to decide. I could try different hearing aid samples and judge what would work best. I had problems inserting a hearing device in one ear, but I was put at ease, and the doctor was beneficial and patient until I was comfortable inserting the device in by myself. Michelle, the Audiology Assistant, has also been very helpful. She has been the go-to, to troubleshoot any issues and problems. Lastly, I must mention how excellent Paige, the Office Manager, has been. I had an insurance issue, and she was able to help. When I called in needing an emergency appointment, Paige was accommodating. I had just gotten my hearing aids and was leaving town five days later, and I had a problem getting them to work correctly (user error, not equipment). Paige worked her magic and got me in at the last minute so I could get the help I needed before I left town. I highly recommend Hearing Health Center. If you have a hearing issue or just need a hearing test, this is the place to go. ”
10/25/2023 Review submitted online
“Everyone is very helpful. If I need to get in asap, they respond quickly and get me in asap. I would definitely recommend them.”
10/25/2023 Review submitted online
“Dr Honan is professional and caring. She answers all questions with concern. I highly recommend her and the Hearing Health Center.”
10/20/2023 Review submitted online
“The office manager and audiologist were kind, helpful, and knowledgeable. If you have any hearing issues, this is the place to go. The customer service is stellar. I highly recommend. ”
10/19/2023 Review submitted online
“I have relied on HHC to remedy my hearing loss since 2015. I find their audiologists knowledgeable, pleasant and helpful. As I age hearing correction becomes more and more important—so I stand a good chance of understanding what people, including medical providers, are saying. I feel grateful for the availability of the top knotch professionals I have found at HHC who can help with this very important aspect of my life.”
10/04/2023 Review submitted online
“I have been a client here for 10 years and am always completely satisfied with the service I receive. They are all very professional, friendly and knowledgeable. I would and have recommended them to anyone!”
09/21/2023 Review submitted online
“Dr Honan is excellent. She has a caring helping personality. She takes her time and explains everything. That’s why I followed her from the previous practice. She’s the best!”
09/10/2023 Review submitted online
“I have been going to this clinic for a few years and have very happy with the people and with the hearing aids. They are very professional and helpful. I recommend anyone who needs earing aids to come here.”
08/31/2023 Review submitted online
“Dr Honan and , Nathan Schau, Audiologist were very professional, helpful and informative. I would recommend Hearing Health Center to anyone needing care with their hearing issues. ”
08/25/2023 Review submitted online
“1st appt w/Dr Robert Risley and staff @ Hearing Health Ctr iAugust 2016! Thru many years I have been met with professionalism, caring, knowledge, and always smiley faces! Paige has been always helpful along with Michelle-when necessary I will meet Dr Honan! Please note this review date: August 22, 2023! Happiness! ”
08/22/2023 Review submitted online
“While in town from Florida my daughter wanted to have me have a 2nd opinion regarding my hearing! I was so happy with the care I received. Everyone in the office was so helpful and kind! Back to Florida to follow up with my medical doctor! Best, ”
08/11/2023 Review submitted online
“Very professional staff beginning with Paige at the front desk and continuing with excellent technical help from Michele. Have not met the audiologist, Dr. Honan, as yet but will no doubt get that chance in the future.”
08/09/2023 Review submitted online
“I have seen Dr. Brienne Honan before and all my experiences have been great. She makes you feel comfortable and at ease. She takes the time to answer your questions and concerns. Very professional and knowledgeable.and pleasant to work with.”
06/26/2023 Review submitted online
“Very professional and informative. Dr. Brienne Honan was very friendly, helpful and patient. ”
06/19/2023 Review submitted online
“Very professional and met all my needs. Was very satisfied.”
05/30/2023 Review submitted online
“Dr. Brienne Honan was very attentive to my hearing health needs. She's very knowledgeable, caring and everything you'd want as a provider. The whole staff; Paige, Michelle and Dakota, are wonderful and make the whole experience positive, from the minute you walk in, till the time you leave.”
05/22/2023 Review submitted online
“Your service to help me get some new Lyrics was great. Really appreciate your seeing me on such short notice. Kudos to everyone at Hearing Health Center! ”
05/18/2023 Review submitted online
“Arie was knowledgeable and professional and caring. Did a thorough job with testing and making sure my 96 year old mother could hear and made sure all problems with her hearing aides were resolved. Paige was also welcoming and great with following up with appointments and billing. What a wonderful and caring team!”
05/04/2023 Review submitted online
“Very professional. I I was surprised at my tests result. I look forward to hearing more. ”
04/28/2023 Review submitted online
“I have been a customer here for over 15 years. I have been treated very good, they go out their way to make sure u r happy. Paige the office manager now is always so friendly & ready to accommodate you in anyway she can. They do outstanding job for me.”
04/24/2023 Review submitted online
“Very professional and competent but very friendly and caring. ”
04/17/2023 Review submitted online
“Provides the best service. Love my lyric hearing aids. Staff is professional and friendly Easy to get appointment at time I need.”
04/11/2023 Review submitted online
“I am always very satisfied with the service I receive at Oak Brook, from being greeted to leaving. Michelle and Dakota helped me immensely with the issues I was having.”
03/20/2023 Review submitted online
“The attention to my needs and the quality of my hearing aides has been excellent, *August 2023 Update - I have gotten hearing aids for the Hearing Health Center for many years. Recently, they detected that my left ear hearing aid wasn't working, and needed repair. The repair was quite effective, and the hearing aid was quickly returned. I am very pleased with how the hearing aids are working now.”
02/16/2023 Review submitted online
“My hearing testing was eye-opening. The doctor explained the areas of weakness. After receiving my hearing aids, the assistant went through a step by step process to train and inform me. Friendly and helpful staff. ”
01/30/2023 Review submitted online
“Helpful and knowledgeable staff.”
01/26/2023 Review submitted online
“Dedicated staff providing excellent service”
01/12/2023 Review submitted online
“Friendly and excellent follow-up using and maintaining my hearing aids.”
12/28/2022 Review submitted online
“I WENT TO THE OAKBROOK LOCATION TO HAVE MY HEARING AID AND HEARING CHECKED BECAUSE MY HEARING SEEMED TO HAVE DEMINISHED WITHOUT THE AIDS. I DIDN'T FEEL COMFORTABLE WITH THE DOCTOR. SHE WAS NOT VERY PERSONSBLE. SHE WAS MERELY FUNCTIONAL. I HAD TO ASK IF THERE WAS WAX BUILD UP IN MY EARS AND WHAT WAS THE HEARING TEST RESULTS. SHE NO EXPLANATION AS TO HEARING TO ISSUE WITHOUT AIDS BUT SAID THE AIDS THEMSELVES WERE DIRTY AND SHE CLEANED AND RESET THEM. HOWEVER, THE REST OF THE STAFF WAS VERY FRIENDLY AND PROFESSIONAL. ”
12/14/2022 Review submitted online
“Very disappointed in the service I was given by the dr. I’ve been a previous customer and never have been treated so cold at a hearing test. The dr. Never went over my test and comparisons to past tests. It felt like all she wanted was sale. I asked about different manufacturers that they carry, for maybe getting a better price on different hearing aids, and she told me they were all the same. B. S. I can get the same hearing aids, same manufacturer elsewhere for more then half the price. Will not be going back to hearing health center.”
12/02/2022 Review submitted online
“Very professional and courteous staff. ”
11/19/2022 Review submitted online
“Everyone on staff always provides excellent care in addressing all my concerns. Professional and friendly service, always.”
11/08/2022 Review submitted online
“My entire experience went really well. I always have a lot of questions and Laura Bentley, my audiologist, was very patient. I even called back the next day with one I forgot. Looking forward to getting my new aides.”
10/31/2022 Review submitted online
“The whole process start to finish was very quick and thorough, Dr. Bentley was very knowledgeable, can’t wait to get my hearing aids and see what I’ve been missing.”
10/20/2022 Review submitted online
“Great audiologist for myself as well as great services for my mom who used a hearing aid.”
10/14/2022 Review submitted online
“Great staff. Excellent audiologist addressed my concerns. Still in process of getting my hearing aid. But so far so good. ”
10/06/2022 Review submitted online
“Friendly staff. Nice product selections. Willing to accommodate various schedules. I'm on the subscription Phonak Lyric 4 hearing aids to assist with my sudden sensorial hearing loss that occurred being exposed to 150+ decibel basement music. The Lyrics are invisible, worn 24/7, and are replaced every 2 to 3 months at the office. There is a trial for these to make sure they are right for you, give them a chance.”
10/04/2022 Review submitted online
“I have been suffering from tinnitus for over five years and visited an audiologist before being recommended by a friend (a patient at Hearing Health Center of Oak Brook), encouraging me to get a second evaluation last year at OB Hearing Health Center. From the start, I received compassion and understanding, as I had unsuccessfully tried acupuncture, natural supplements, while an evaluation and hearing test was conducted by Dr. Risley, and options to consider my hearing issue. Working with the friendly, wonderful clinic-office staff and excellent audiologist and assistant, my tinnitus was addressed with some education to consider hearing aid options available that can increase the higher frequencies (which I am loosing) and attenuate (reduce) the tinnitus intensity. With the Office Manager's professional and keen experience, she worked patiently with my insurance company to approve the cost of hearing aids, and I am SO HAPPY with these Starkey hearing aids, FINALLY achieving more clarity with higher frequencies, hearing better and some relief from the screeching tinnitus in my head! It takes some time to get used to wearing hearing aids but they are a life-saver. Without hesitation, I highly recommend the benefits of seeking professional hearing help at Hearing Health Center and hearing aids that will improve the quality and attitude of anyone's life. Hearing Health Center is the best! I am very grateful, thank you everyone at HHC! ”
09/29/2022 Review submitted online
“Michelle Cruitt has been a God- sent, would not have gotten through my problems without her.”
09/26/2022 Review submitted online
“I felt the service was very good and the staff is very pleasant to work with.”
09/19/2022 Review submitted online
“My visit to Hearing Health Center went well. Helpful staff who made me feel comfortable. No wait time which was great and the audiologist gave me her full attention. She listened to my comments and made suggestions. ”
09/12/2022 Review submitted online
“Friendly staff; always on time; doctor very thorough and professional - explained everything she was doing; took her time with me.”
08/26/2022 Review submitted online
“Dr. Risley and staff are wonderful and professional. Always on time”
08/08/2022 Review submitted online
“My last appointment with Michelle was great, for the very first time I actually had the hearing aids properly in my ears. I have been going to Hearing Health for a year and Michelle was the only person that noticed that they weren’t in all the way. Even though I had been telling them that they popped out all the time and didn’t improve my hearing in any way. Thank you Michelle for being so helpful and maybe I finally feel the hearing aids weren’t a waste of money.”
08/05/2022 Review submitted online
“Comforting. The best hearing experience I have received. I felt the anxiety lifted after a short while into my appointment. I am hoping that my trial with lyrics is a success. Thank You!”
07/19/2022 Review submitted online
“This is the most professional office in the hearing world. Paige and Michelle are not only extremely knowledgeable but caring and helpful in every way. Dr. Risley was a kind man and astute in audiology. We miss him but Dr. Arman is a lovely replacement. She is fabulous!! We cannot praise the staff members enough!! They bend over backwards to accommodate the needs of the hearing impaired. Thank God for Hearing Health Center. ”
07/08/2022 Review submitted online
“I am very pleased with Dr. Arman. She is very professional and competent. She truly cares about positive results.”
07/01/2022 Review submitted online
“The Hearing Health Center in downtown Chicago and I presume elsewhere provides excellent service taking great care to make sure you are properly tested, fitted and satisfied. I was particularly taken by the special assistance I received from Dr Akamaral Arman”
06/04/2022 Review submitted online
“On time, no need to wait, pleasant, technition.”
05/26/2022 Review submitted online
“I have been both to the Park Ridge office and the Oakbrook office. Everyone at these places were professional and accommading. It was easy to get an appointment . Once I got my hearing aids I thrilled how easy they were to put in and with the rechargeable battery it was better then going to the store to get batteries all the time. I like the idea of the audiologist checking the hearing aids every six months to make sure there doing there job.”
02/22/2022 Review submitted online
“Professional, thoughtful, and caring.”
02/12/2022 Review submitted online
“I have been working with Hearing Center and Dr. Risley for 9 months now. They are a wonderful team. Knowledgeable , professional, clean office setting, always on time, and easy to get appointments. Have the most recent technology and they worked with me to find the best hearing aids for my specific needs and comfort. Their office waiting area has many teaching aids and a continues video presentation. ”
01/30/2022 Review submitted online
“Everyone is very helpful and accommodating. I can schedule advance appointments and, if needed, be fit into the schedule for any replacements. They have excellent testing equipment and a wide range of hearing aids. Paige and Dr. Risley are very knowledgeable and pleasant.”
01/11/2022 Review submitted online
“It is always a pleasure to visit Oak Brook office, From the front desk receptionist to Dr Risley everyone is very knowledgeable and helpful .”
01/06/2022 Review submitted online
“My experience at the Oak Brook hearing health has changed my life. Dr. Risley is so helpful as well as the staff. ”
12/06/2021 Review submitted online
“I came for my six month new Phonak hearing aids visit I was having multiple problems with the hearing aid app and my Apple iPhone and the Bluetooth technology Michelle Cruitt was very knowledgeable about the technology of the hearing aids and the app on my iPhone she was very patient about explaining and correcting the Bluetooth aspect She also shortened the tubes of the hearing aids for a better fitAnd made other necessary adjustments. ”
12/03/2021 Review submitted online
“I had my first appt in the Oakbrook location, recently. The receptionist, audiologist, office; were knowledgeable, professional, friendly, helpful. ”
11/24/2021 Review submitted online
“Always helpful in getting my hearing aids fixed”
10/29/2021 Review submitted online
“The receptionist was extremely helpful and efficient. I had to wait 10 minutes for the doctor, but once he was ready, he was caring and patient. I was pleased with my visit.”
10/17/2021 Review submitted online
“I am one year into receiving my hearing aids. I have found each appointment to be a pleasant experience of caring and efficiency. My questions and concerns have been addressed to my satisfaction. Each staff member did their best to make me feel comfortable and made sure I was happy with the results of my hearing aid fitting and any sound adjustments. Getting hearing aids has been a truly pleasant experience and has enriched my life. My thanks to Hearing Health Center.”
10/11/2021 Review submitted online
“As a wearer of hearing aids for many years, I was at a point to get a new pair. One of my shopping stops was Hearing Health Center in Oak Brook. The receptionist, Paige, was extremely patient during my multiple reschedules. Once I met Dr. Risley, he was able to assess where I was at currently, explain all of my options and help me identify my optimal solution. I am looking forward to many years of being a patient at Hearing Health Center.”
10/01/2021 Review submitted online
“I have been a patient at HHC/Oakbrook for a long time! I love the fact that this office makes you feel like family. The evaluation appt. was thorough and Michelle even was able to clean out my wax-impacted left ear. She talked me through every step of the eval. She then talked me through the results and compared them with my last eval. Wow! I learned a lot. She gave me solid advice. I love my Phonak hearing aids! They have made a world of difference for my daily life. Improving my speech reception gives me confidence to enjoy social interactions instead of shying away from them. Thanks, HHC! Update November 2022: My appointment started right on time. No trouble during testing. The staff are always friendly and welcoming. They always let me know what my bill will be before the appointment, and the details, right up front, nothing hidden. I like that. I walk out with a current audiogram and cleaned hearing aids. Thank you HHC”
09/29/2021 Review submitted online
“I have been going to Hearing Health for several years. I have tried different makes of hearing aides and Dr. Risley and Ashley have worked with me through problems and suggested other types of hearing aides. I have always been treated with professionalism and always had questions answered by the staff.”
09/26/2021 Review submitted online
“The receptionist was awesome so polite and made me feel very comfortable,I was so nervous just being there.Then my doctor was awesome explained everything so that I understand what was going on would definitely recommend !!!”
08/24/2021 Review submitted online
“I have an unusual "cookie bite" hearing loss. I appreciate the efforts of the doctors to address the particular problems this kind of loss can cause. They're very caring and efficient.”
08/15/2021 Review submitted online
“Excellent service at a reasonable price. I received a free hearing exam and the wax removal was only $50. If I had gone to the Dr in my PPO it would have cost me a lot more. I don’t need a hearing aid yet, but I’ll be back if I ever do”
08/04/2021 Review submitted online
“My new hearing aids have not only changed my life but the lives of my entire family. I never realized how my poor hearing impacted my family. After years of wearing hearing aides my new aides have opened a new world for me. Thanks to the professional guidance of the Hearing Health Center and their concern for my hearing needs.”
07/10/2021 Review submitted online
“The staff is always so friendly & go out of their way to make sure your satisfied Dr. Risley is one of the main reasons I continue there is outstanding. I have small canals & he is always trying to make me more comfortable with the Lyric.”
06/28/2021 Review submitted online
“I love these folks. Prompt, professional, and great follow through skills. I recommend them highly. ”
06/01/2021 Review submitted online
“Highly professional team. Excellent attention to detail. Patient care of the utmost importance. ”
05/27/2021 Review submitted online
“I truly enjoyed my treatment by both the doctor and Paige it is not 2 it is 5”
05/14/2021 Review submitted online
“Great service, can not wait for my hearing aids to get here.”
05/12/2021 Review submitted online
“Dr Risley was able to spend enough time to answer all the questions and guide in the right direction. Looking forward for the follow up appointment. ”
05/12/2021 Review submitted online
“Amazing service and staff that is always there for you. Dr. Risley is attentive and friendly. This is my 12th year as a Lyric wearer and patient with the Hearing Health Center. I've gone to the Oak Brook office since it opened, which is verification of how highly I regard those who work there. ”
04/14/2021 Review submitted online
“My experiences at Hearing Health Center, Inc is always a pleasant one. The staff are genuinely accommodating and makes you feel welcome. I appreciate every professional that works there and happy I have a hearing center I can count on. ”
04/12/2021 Review submitted online
“Dr Risley has been excellent in providing me the Ultimate care. My experience with hearing aid is new and he patiently takes care of me making it comfortable for me. ”
04/09/2021 Review submitted online
“Friendly and professional staff. I took my Mom to Hearing Health Center and Paige was so helpful offering assistance and directions for us to have easy access with Mom’s wheelchair. Service was quick and thorough. Dr Ridley was very nice and professional and answered all our questions. Ashley was great with Mom and adjusted Mom’s hearing aides perfectly. Thanks!”
04/09/2021 Review submitted online
“Dr Risley is the best. His staff is very helpful and always real cheery. I would recommend this hearing center to everyone.”
03/27/2021 Review submitted online
“Ashley was very helpful and knowledgeable. Also very professional.”
03/24/2021 Review submitted online
“Ashley resolved my problem immediately as usual”
03/11/2021 Review submitted online
“I was nervous coming for my first hearing test. Our audiologist, Risley, was very personable and made me feel at ease. The test was fine and his conversation afterward was thorough and reassuring. He made me feel like getting hearing aids was not so bad and that my life would be so much better with them. I appreciated the friendly, professional and caring attitude and atmosphere a Hearing Health. ”
01/23/2021 Review submitted online
“I was very anxious when I called Hearing Health Center in Oak Brook, IL because my hearing aids were not functioning at all. Spoke to a friendly receptionist who told me I could drop my aids off for inspection & service. However, I was taken care of right away instead. Within a short amount of time, Ashley determined the cause of the problem and explained what I needed to do in order to avoid having this problem again. Ashley is an efficient and helpful person and I left their office very satisfied with the service. ”
01/11/2021 Review submitted online
“From the time my appointment was set till the time my hearing test was complete and explained by Dr Robert Risley, great experience. Very professional . Thks len, Glen Ellyn. ”
01/04/2021 Review submitted online
“I've seen Ashley twice this year and she always makes the experience very pleasant. She is always helpful and pleasant. ”
12/15/2020 Review submitted online
“Ashley is always helpful whether it’s answering a question on the phone or solving a problem in the office. She is knowledgeable, efficient, and friendly. She is excellent at her job!”
12/09/2020 Review submitted online
“Most important to getting the best hearing aids is first finding the best audiologist. Dr. Risley is the best. He is very caring and attentive, listening and answering all my questions. He is skilled and knowledgeable, and has consistently provided excellent products and services to me over the past 5 years. In addition, Ashley, Dee, and all of the staff are equally friendly and helpful. It's your hearing, don't leave it to chance! You won't regret going with the best!”
12/05/2020 Review submitted online
“Dee at Hearing Health is wonderful to work with. At a recent visit, I needed some Perfect Clean solution for my dryer/sanitizer. Dee was nice enough to bring the product to my car. How's that for Curbside Service? Thanks Dee for being so helpful!”
12/02/2020 Review submitted online
“ Ashley and front office staff were excellent as well.... Nothing but the best....”
12/01/2020 Review submitted online
“Dr. Ridley,Ashley and Dee were all very professional and made this experience informative and comfortable for me as a first time user of hearing aids. ”
11/30/2020 Review submitted online
“Dr. Risley was very helpful and I liked the time spent with him. He checked a lot of things with my ears.”
11/05/2020 Review submitted online
“Dr. Risley was awesome. He was professional and gave me great advice on selecting my first hearing aid. Ashley Ellison met with me, set up my device and answered all my questions! Dee was so pleasant and professional in moving my appointments around to accommodate my schedule. Overall ... an excellent experience. ”
10/30/2020 Review submitted online
“Dr Risley is extremely professional and communicates in a very understandable way. ”
03/09/2020 Review submitted online
“Dee greets you with a great smile making you feel special. Always concern about your needs. Dr. Risley is outstanding again with concerns of you as a person. I have been a patient of his for over 10 years & had slight problems with the right fittings but he was always there willing to do anything to help. The staff is outstanding with getting you in if there is a problem. ”
03/04/2020 Review submitted online
“I found Dr. Risley and staff to be most accommodating, delightful and informative. I'm looking forward to a long healthy hearing experience with them. ”
02/11/2020 Review submitted online
“Oak Brook team's service is quite excellent.”
12/27/2019 Review submitted online
“The experience (on behalf of a relative) was extremely positive and professional from start to finish. Dee is an exceptional representative of the company. She was friendly and professional and represents the service well. Dr. Robert Risley is extremely knowledgeable, patient and focused on finding the right solution for the client. I consider them the "Dynamic Duo." Both represent the company well.”
12/13/2019 Review submitted online
“Dee at the front desk is always helpful and friendly. I made my appointment to see Dr Risley. Upon arrival I was told by Dee that I would not be seeing Dr. Risley, but an assistant, Ashley. Ashley did fine with the cleaning and reprogramming. However, I was disappointed that Risley did not perform the services. My appointment was with him, he was sitting in his office and did not even acknowledge my presence to further indicate that interim cleanings and programming would be performed by a tech. When I paid $6,000+ for the aids I was led to believe that I would be seeing a doctor at least twice a year. Somewhat disappointing.”
12/10/2019 Review submitted online
“Dr Risley, or Dr Robert as I call him is remarkable...always professional, knowledgeable and caring...he listens!!! Love this doctor...BUT, also must say that Dee is the face of Hearing Health...She is a Godsend....welcoming, professional, always goes the extra mile....I’ve seen her leave to walk a feeble patient all the way to their car...she is just a lovely lady...I am very happy to have found Hearing Health!”
12/05/2019 Review submitted online
“I have been a patient at Oak Brook for over 10 years and Dr. Risley has been very professional and knowledgeable. Dee has been very helpful and friendly. I cannot say enough about the doctors and staff at the Oak Brook office.”
11/08/2019 Review submitted online
“Dr. Risley is amazing. Very professional and knowledgeable! Takes the time and patience (I am 86 yrs) to thoroughly explain the workings of my hearing aids and accessories.”
01/18/2019 Review submitted online
“The hearing aids at this place are way over priced. I was quoted 6k for two hearing aids and at another hearing aid dispenser was quoted 4k for the same hearing aid and service! Seems they cater to rich people. Front desk is unfriendly and they love cash paying customers instead of dealing with insurance. I would not recommend this place. I bought hearing aids from them 10+ years ago and they were far better when they were at the Naperville location. Now money seems to be there driving factor. If you are buying hearing aids they will schedule you the next day but if you are coming in with repairs or concerns you will wait a week or more. Forget about service when the warranty is up. Bottom line go somewhere else unless you have money to burn. ”
02/03/2017 Review submitted online
Received 03/19/2018Official Response from Hearing Health Center - Oak Brook:“Dear Mike, We have searched our entire database going back 20 years and cannot locate you in our system. Are you sure that you intended to review Hearing Health Center? It appears we have never seen you at any Hearing Health Center office. We pride ourselves in finding a solution for every person that comes to Hearing Health Center with a problem. That is why we are one of the only practices in the country that offer every manufacturer and model of hearing aids ranging in price from $500 to $3500. We even have a 501C charitable Foundation for those unable to afford hearing help. We work with every insurance company on a daily basis to determine the existence of hearing aid benefits and requirements for submission of billing. In addition, we have daily walk in hours for emergencies and provide immediate loaner service so our patients are never without hearing. Please call me at 312-263-7171; I would love to talk to you so I can get more information and address your concerns appropriately if needed. I look forward to hearing from you! Marsela Kole Director of Operations ”
“I liked their courtesy and patience.”
06/10/2015 Review verified by phone
“Very professional and accurate.”
10/04/2011 Review verified by phone
Clinic details
Hearing Health Center offers an array of services. Our state of the art office makes is possible to accurately diagnose and treat your hearing issues. The caring and talented staff will take the time to get to know you to ensure we find the hearing solution that works best for you. We have access to the latest hearing aids from several manufacturers and will find the right match for your hearing loss, budget and lifestyle.
We offer five convenient locations to choose from, see the links listed here for more information.
Our Oak Brook office is located in the Oak Brook Center professional building in Suite 709.
Hearing care services
Some of our services and products include:
- Free baseline hearing tests
- Diagnostic hearing evaluations
- Cerumen (ear wax) removal and management
- Balance and dizziness testing
- Tinnitus (ringing in ears) consultations, treatment and management
- Hearing aid sales-fittings and programming
- Hearing aid adjustments
- Custom ear pieces, hearing protection and plugs
- Hearing aid services including cleanings and repairs
- Batteries and hearing aid accessories
- Curbside pickup and delivery services at all our locations
There is no “best” hearing aid and no one manufacturer or brand that is right for everyone. Finding the right solution that is the “best” for you is our goal.
- Oticon
- Rexton
- Phonak
- Siemens
- Lyric
- Starkey
- ReSound
- Widex
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Telehealth services
Tinnitus
Balance testing
Screen/test at home
Remote hearing aid programming
Ear cleaning
Habla Español
Hours of operation
Sunday | Closed |
Monday | 9 am - 5 pm |
Tuesday | 8 am - 4 pm |
Wednesday | 11 am - 7 pm |
Thursday | 9 am - 5 pm |
Friday | 8 am - 4 pm |
Saturday | Open by appointment |
Evening and/or weekend hours available by appointment. Please call to schedule. |
Visit our other locations
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Financing available
Telehealth services
Tinnitus
Balance testing
Screen/test at home
Remote hearing aid programming
Ear cleaning
Habla Español
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details