Staff
Clay Mainord,
Au.D., CCC-A, FAAA
Audiologist
J. Clay Mainord - Au.D., CCC-A Owner / Doctor of Audiology Dr. Mainord specializes in the diagnosis and treatment of hearing loss. He previously worked as a Director of Audiology for the Ear Institute of Texas in San Antonio. He also served as a faculty member in the Department of Otorhinolaryngology at the University of Texas Southwestern Medical Center. Dr. Mainord received his Bachelor of Science degree in Speech Language Pathology from the University of Central Arkansas and his Master of Science degree in Audiology from the University of Arkansas for Medical Sciences. He earned his Doctor of Audiology degree from the University of Florida in 2002. He is currently accepting new patients.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 63 verified patient reviews for Calvert Hearing Care - Allen! Their average review score is 4.94 () from 63 reviews.
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“The service at Calvert Hearing in Allen is excellent! I am beyond pleased.”
11/08/2024 Review submitted online
“Very positive”
10/25/2024 Review submitted online
“I have been going to Calvert Hearing for 5 years now and they go above and beyond to you the best service around.”
08/28/2024 Review submitted online
“Excellent in everything. Would recommend highly. ”
07/18/2024 Review submitted online
“Dr Mainard put me in the best hearing aides I’ve ever had! He made sure they were perfect for me all during the years I’ve worn them. He is a man of high character that you can trust .I also found his office assistants gentle and thorough when I needed help with anything.”
06/28/2024 Review submitted online
“Dr. Joe is wonderful. He takes time with you to make sure that you get what you need. He always makes sure that everything fits and is working properly. I recommend Dr. Joe to anyone that has hearing problems and need help.”
05/20/2024 Review submitted online
“Thank you spending time with me. I learned a lot. Everyone super friendly. Doctor was super explaining my problems. ”
05/02/2024 Review submitted online
“Dr. Clay Mainord has consistently provided excellent care to both of us over the past two and a half years. When a rare issue arises with our hearing aids it is quickly addressed. He has a gentle, patient manner which makes his patients comfortable. His staff are also very professional and personable.”
04/22/2024 Review submitted online
“Dr. Joe is an outstanding professional and a pleasure to work with. Always very attentive and explains things in a simple succinct way. Many thanks.”
04/04/2024 Review submitted online
“Went to their office to have a rubber tip of my hearing aid that came off and stayed in my ear when removing and became painful. Dr Joe worked me in between patients and was able to removed the tip, what a relief. Thanks to Dr Joe ”
03/19/2024 Review submitted online
“Excellent service ”
03/15/2024 Review submitted online
“Dr. Clay and the staff are very professional, patient, and personable. ”
02/01/2024 Review submitted online
“I found Kaylee and Dr. Clay Mainord to be very professional and friendly. This visit being my very first hearing test, I did not know what to expect. However, I felt at ease the moment I walked into the office. After my hearing test, Dr. Mainord provided a thorough walk-thru of my results. I was very pleased with the service and will definitely go back for my next hearing check-up.”
01/05/2024 Review submitted online
“Very helpful and gave good advice based on testing results. Not pushy. Willing to help if needed.”
11/07/2023 Review submitted online
“Dr. Joe is the BEST! Above Excellent care and expectations. He takes his time and truly cares about his patients. ”
10/05/2023 Review submitted online
“Dr. Joe has been my audiologist for many years. He has such a pleasant personality, is very interested in my concerns and ensures I have all the supplies I need. Adjusts my hearing aids to give me the best possible experience with them. Highly recommend.”
09/27/2023 Review submitted online
“Dr Joe is the best, I am seeing him for last 5 years and he is very professional, courteous, listens to my problems and take care of it. I highly recommend. Front office staff is nice and polite. ”
06/19/2023 Review submitted online
“One the best places for Hearing aids. They never gave up excellent services great front desk. ”
05/31/2023 Review submitted online
“Doctor Mainord has been excellent from the first hearing examination and recommendation to all the follow-up care over the last 18 months. He demonstrates his passion for helping my wife and I with our hearing issues. ”
05/05/2023 Review submitted online
“Dr. Joe has given me personal help for many years and I look forward to continue his great service on helping my hearing situations.”
10/13/2022 Review submitted online
“I couldn’t be happier!”
09/12/2022 Review submitted online
“Great service !”
08/24/2022 Review submitted online
“Dr. Joe ALWAYS does a superlative job.”
08/19/2022 Review submitted online
“Dr. Joe and his office personnel are always professional, friendly, caring and provide exceptional service. Quality products and efficient service, every visit.”
07/01/2022 Review submitted online
“Professional care from a caring doctor. Appeared to have all the time in the world to discuss my issues and answer my questions.”
04/06/2022 Review submitted online
“Been going to Calvert’s Hearing Center for quite a few years. I am very pleased with there service and professionalism. Dr. Joe is very nice and understanding and I would recommend Calvert’s Hearing Center to anybody. ”
12/15/2021 Review submitted online
“when ever I have had a problem. Calverts is there for helping me.”
10/18/2021 Review submitted online
“Dr. Joe is awesome! I would recommend anyone who is considering hearing aides. Overall the staff Marcia is great. They make you feel welcome.”
10/15/2021 Review submitted online
“We both were in need of a hearing test and scheduled a couples appointment with Dr. Mainord. We found him to be very professional and caring. He explained the results of his evaluation and proposed the appropriate hearing aids for each of us based on our different evaluations. Trying the device for several days before making the purchase gave us additional confidence in the selection. Now that we have our hearing aids we are happy with the results which we believe will get even better as we work to fine-tune them with Dr. Mainord over the next few weeks. That caring attitude extends to the front office as well. Marcia was very helpful when we were in the process of selecting a hearing center and is a pleasure to work with. We highly recommend Calvert Hearing Care.”
09/29/2021 Review submitted online
“Dr. Joe really takes the time to learn about a patient's specific needs, and works to help make the situation better. Thank you!”
09/20/2021 Review submitted online
“Dr. Joe is a great Audiologist. I would recommend anyone who is considering hearing aides, to have a consultation with these guys before making a final decision. ”
08/24/2021 Review submitted online
“Dr. Joe is great. He takes the time to explain what’s happening with my hearing and how the hearing aids work. Everyone is very friendly.”
07/23/2021 Review submitted online
“Been going there close to 4 years and never been disappointed...Think you will like them also!”
06/05/2021 Review submitted online
“I just had my first evaluation & hearing test with Dr. Clay Mainord. He spent the time necessary to determine exactly what my requirements are & based on my needs and wants he recommended the Phonak Paradise 90. I'm looking forward to receiving them next week.”
04/29/2021 Review submitted online
“Calvert Hearing Care is superior in excellence . Dr. Joe is awesome in his understanding and overwhelmingly personable approach to your hearing needs. ”
03/31/2021 Review submitted online
“We moved our parents to Allen in Jan. of 2018 and have used Dr. Joe the past 38 months. The office in Allen is always on time, helpful and very considerate of our parents whom both have dementia. I would HIGHLY recommend going there should you or your loved ones need help to hEAR!!!”
03/22/2021 Review submitted online
“Dr Joe was awesome. Very informative, made sure I understood everything, and was very friendly. When I left there, I was able to hear so much better! Couldn't have been better.”
12/18/2020 Review submitted online
“Dr Joe is great. My hearing is much better since I got the hearing aids.”
12/18/2019 Review submitted online
“Dr. Joe was amazing! He was very professional, personable and friendly. He makes sure you understand what he is explaining regarding your hearing loss. Also, he makes sure you know how to put on the hearing aids, change the batteries, etc. Thank you for your expertise and being so kind, Dr. Joe.”
07/05/2019 Review submitted online
“I was very happy with my exam. I knew I had some hearing loss and Dr Joe told me I was right. He was friendly and professional and explained my problem. Thank you Dr Joe!!!”
05/10/2019 Review submitted online
“My husband is in his early 40s and has been struggling with hearing problems since his early 30s. I scheduled him an appointment with Calvert right after Christmas. One week later, we have hearing aids. So far, we have been thrilled with the aids and absolutely in awe of the level of service we have received from Calvert Hearing. From scheduling with Marsia, to testing and follow-up with Dr. Mainord, we have been SO pleased with the quality and level of service we have received. My husband visited a few facilities during the last few years; but he never felt comfortable making the commitment to buying/trying hearing aids. I read so many positive reviews on Calvert that I KNEW this place would make a difference for him- so far, they absolutely have! Thank you Marsia and Dr. Mainord! Quality of service and pride in your work is evident with the two of you. We have been so pleased with our results so far and would gladly recommend you to anyone we know struggling with any sort of hearing issue. THANK YOU!”
01/11/2019 Review submitted online
“Very professional and good about explaining what the hearing test results mean, what recommendations they have, and why. Great followup as well. ”
11/07/2018 Review submitted online
“Efficient, caring, reasonable. Great product. Great service. Dr. Joe is the very best. Would go to no other place than Calvert Hearing.”
08/20/2018 Review submitted online
“I don't normally respond to flyers in the mail but the one I received from Calvert was the first advertisement that described the exact hearing problem I was experiencing I decided It would not hurt to take them up on their offer for a free hearing test. Long story short, It is hard to describe the feeling of getting back the hearing that I had lost over several years. There was no pressure to purchase but when I heard what I had been missing for so long I made the buy decision on the spot. For years I have not been able to carry on a conversation in a noisy environment. I would try to read lips but that was not very effective. Ordering a meal in a loud restaurant was a challenge and I usually told my wife what to order for me. Going to the movies always left me wondering what was being said on screen. Ordering fast food at the drive up would be unheard of. All of that has changed! I can HEAR AGAIN like when I was younger. This was the best gift to myself, ever! I put this off for way too long, what a mistake! If you want a big part of your life back, these folks can probably help, check it out!”
07/31/2018 Review submitted online
“I would recommend Dr. Joe. He is very helpful, polite and very professional in his field. I am going since last two years and I am very happy with the service including the front office receptionist.”
06/18/2018 Review submitted online
“I would recommend Calvert Hearing Care to anybody. Dr. Jo is very considering and knowledgeable. Not only do i hear a lot better with my new hearing aids, Dr. Jo helps me with my Tinnitus.”
06/10/2018 Review submitted online
“Brent Joe, Au.D. has always taken great care of my Mother-in-Law, so when it came time for my wife and myself to get our hearing tested and to subsequently get fitted for hearing aids, we felt very comfortable using Calvert Hearing Care and Dr. Joe. They are very friendly and competent and are very good at communicating with their patients. ”
06/07/2018 Review submitted online
“This place is Awesome I wouldn't go any other place. I have told several of my friends about this place.”
04/10/2018 Review submitted online
“Dr. Joe is very knowledgeable and does a fantastic job of adjusting/programing your hearing aids. He won't disappoint you.”
02/16/2018 Review submitted online
“Wonderful service, especially after using a big box store last time. Much better and more efficient follow up. Staff is delightful.”
02/04/2018 Review submitted online
“I received exceptional service from Dr. Mainord and his staff.”
01/26/2018 Review submitted online
“I went to Calvert Hearing for custom ear buds. I received great service and am looking forward to receiving my product.”
01/15/2018 Review submitted online
“I see Dr. Joe, he’s really professional and caring. He always takes time to answer all my concerns. I had a really good experience and would definitely recommend this clinic and this doctor!”
11/30/2017 Review submitted online
“ALWAYS VERY POLITE AND HELPFUL AND HONEST. I WILL KEEP COMING BACK EVERY TIME I AM CALLED FOR AN APPOINTMENT, AND BUY NEW HEARING AIDS WHENEVER I AM TOLD THEY WILL HELP ME ”
08/09/2017 Review submitted online
“I see Dr. Joe, and so does my husband. We both work jobs that require extensive phone contact with customers. Our hearing is absolutely vital to our job performance and accuracy. Without hearing aids and supportive telecommunications equipment, our effectiveness is reduced. I am 50, still young in the eyes of many, but I left service in the US Navy with significant bilateral hearing loss and the message that there was nothing that could be done to help me. Technology finally caught up to my problem. I want you to know THERE IS HELP HERE! ”
07/25/2017 Review submitted online
“Dr. Mainord at Calvert Hearing is awesome. When I lost one of my hearing aids recently he managed to swing an upgrade as part of the replacement warranty. As a result, I'm using the relatively new OPN 1 and they are life changing for me. I'm streaming music through the hearing aid Bluetooth features and hearing conversations now as well as before I started losing my hearing. Thanks to him and Brandi both for going to bat for me. ”
06/21/2017 Review submitted online
“I have been wearing hearing aids for years. I am always pleased with the service I receive from Calvert. They are always courteous and spend whatever time is necessary with me. I have owned several pair of hearing aids over the years and would not consider going anywhere else. They have a quality product and definitely know what they are doing. I have referred several friends to them. ”
06/15/2017 Review submitted online
“Dr Mainord and his staff are excellent professionals. They are also very courteous.”
05/04/2017 Review submitted online
“I feel blessed that I found Dr. Mainord and his staff of caring, courteous, and comprehensive professionals. I will continue to recommend his office to anyone that is in need of a hearing evaluation.”
02/12/2017 Review submitted online
“I have been a patient for 5 years and this practice has always provided me with excellent service and education for me to better understand my hearing device needs. Every consultation is thorough, NEVER rushed and I am provided with optimal care and advice. Calvert Hearing Care is top notch!”
02/09/2017 Review submitted online
“Seemed very comprehensive.”
04/26/2013 Review verified by phone
“They were very knowledgeable. And they had alot of different hearing aids to choose from.”
08/31/2011 Review verified by phone
“Very Friendly.”
08/31/2011 Review verified by phone
Clinic details
Calvert Hearing Care is staffed by four Doctors of Audiology to serve all of your hearing healthcare needs.
Whether you need new hearing instruments, a repair on your hearing instruments or an evaluation for dizziness, vertigo or balance problems, we will take care of your needs.
We have two locations in the DFW area to serve you: Garland and Allen.
We have 2 convenient locations to serve you:
Calvert Hearing Care
2645 Arapaho Road, Ste 121,
Garland, TX
75044
Calvert Hearing Care
109 N. Central Expressway, Ste 533,
Allen, TX
75013
Call us today to get started on hearing better!
Hearing care services
We provide comprehensive hearing care services for all age groups.
We specialize in hearing loss and dispensing state-of-the-art digital hearing instrument technology.
In addition, we evaluate and treat balance disorders for the dizzy patient.
Hours of operation
Sunday | Closed |
Monday | 8:30 am - 4:30 pm |
Tuesday | 8:30 am - 4:30 pm |
Wednesday | 8:30 am - 4:30 pm |
Thursday | 8:30 am - 4:30 pm |
Friday | 8:30 am - 4:30 pm |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit