Piedmont Hearing and Balance Center

“My experience with Dr. Richardson is always good. He is very knowledgeable and courteous. I highly recommend using his services. You will not be disappointed. ”

“A great place to go with hearing concerns”

“Dr. Richardson has given me great professional concern for my hearing needs! He always takes his time w me and makes sure I understand how to use & take care of my device. He Nd his staff have been super cautious throughout the pandemic! I really appreciate that! Thanks to Dr. David & Staff! ”

“Safety protocol was followed. The staff was friendly and timely. The doctor was friendly, professional, knowledgeable & expressed genuine concern about my hearing health. She spent quality time with me and addressed all my concerns.”

“I saw Lyndsay Rogers, AuD and was very please with my time with her and I learned a lot on how your hearing affects your Heath. I will have another hearing test within 2 years.”

“He is very professional and I believe he truly cares about his patients.”

“I experienced an unusual problem: the dome on one of my hearing aids came off the aid and was lodged deeply in my ear. I called Dr. Richardson's office and within an hour Dr. Richardson removed the dome which had been in my ear for the preceding weekend. I have been a patient of Dr. Richardson for over 8 years and have been impressed with his abilities and dedication. Thank you Dr. Richardson.”

“Good people, efficient and they do things in a timely manner. Never had anything but great service there.”

“Dr. Richardson is very knowledgeable, professional, and patient. He tested me ,explained what I needed. There wasn't much need to ask many questions, he explained everything. Today was my two week follow up. He added the ocean sounds to help with tinnitus. It's working great. His girls are very courteous also. A great experience. I'm really glad my doctor referred me to his office.”

“Dr. Richardson and his office staff were extremely professional on ALL levels of care I received. Dr. Richardson explained every step of the process. I am very thankful United Healthcare recommended him to me. I would recommend Dr. Richardson to everyone who has hearing issues ”

“My experience with Dr Richardson was wonderful. He was thorough and provided me with the best hearing aids for me. I hear so good now and don’t know how I did without them.”

“A very professional experience. They tested me and provided exactly the right product. I am amazed at how much more and better I now hear. Music now sounds like I remember it. They provide ongoing support for their patients to insure optimal hearing over time. My only regret is that I waited so long to be tested.”

“My experience with David C. Richardson was very pleasant. David C. Richardson is very knowledgeable, courteous and patient when I needed help and didn’t understand.”

“Always a pleasure to see Dr Richardson. Helpful and friendly and caring .”

“Our son has been under Dr. Richardson's care for almost 14 years ranging from elementary school all the way through college! Dr. Richardson is professional, knowledgeable, dependable and compassionate! He is concerned about his patient's well-being and will do what he can to help to improve their quality of hearing. I applaud Dr. Richardson and this facility for their excellent care and for their continued service especially during this pandemic!”

“I have been going to David Richardson for 15 years and have always been very pleased with my service.”

“A great experience. Took the time to address all my questions and concerns.”

“Seemed like he was truly interested in helping me. And, he did.”

“Very satisfied. I can hear sounds that I haven’t heard in years. Thank you so much.”

“Very good. Nice people.”

“David Richardson the audiologist was great!! He’s was kind and compassionate. I love my new ears:-)”

“They were understanding and very knowledgeable. Fixed my vertigo very quickly. Will tell anybody suffering with it to go here. Thank You so much. ”

“I had very bad vertigo and saw Jessica Schmidt AuD, CCC-A. She is the best, she takes time to complete the test and determine your issue. The best part is she determined my cause and did a maneuver to correct my vertigo. I am so thankful for Dr. Alan Deddens and Jessica Schmidt. They are the best!”

“I really appreciate the help with my hearing problem, Dr. Richardson is kind and knows how to handle any hearing problems one might have. And has helped my husband with his loss of hearing, now we do not have to "yell" at each other.”

“I didn’t realize how bad my hearing was until Dr. Richardson tested me. Now I am hearing things I have not heard in some years — like our wall clock ticking, and frogs hollering in the nearby pond. Dr. Richardson is very patient and encouraging and offers help anytime it is needed. So thankful for making the decision to go to him for my hearing problem. ”

“My hearing loss had become a handicapping condition, limiting my conversational skills and causing me to feel unsafe at times. The hearing tests that I was given showed my hearing loss to be fairly profound. The first time Jessica Schmidt let me try a pair of hearing aids, I cried because the difference they made was huge. Jessica ushered me through the process of obtaining and learning to use my aids with complete assurance so that I was able to adapt easily and quickly to my new normal. She listened to me with kindness and concern. Her communication skills were excellent and she made sure that I was informed throughout the process. I enjoyed our interactions. She is an intelligent young woman with a sense of humor and a desire to help others. These hearing aids have changed my life for the better and I must give Jessica much credit. I look forward to my dealings with her over the years. Jessica is an asset to your clinic.”

“Dr Richardson is very good with patients. He listens and works with you. He helped me greatly with my hearing. I am now so happy to hear well again. I recommend him highly. ”

“Doctor Richardson was very good with my 2 year old daughter and very patient with her. He answered all my questions honestly ”

“Dr. Richardson is great at what he does, and wants the best for his patients. He is thoughtful, kind and patient. I am so appreciative of his help in helping me to hear better.”

“Very qualified and sensitive staff both in diagnosing hearing problem over a period of time and in recommending appropriate product to accommodate hearing loss. Resourceful in explaining beneficial features of their product over those of a less efficient product. Earring augmentation in my view has brought reduction of stress levels in the hearing environment and an increase in the enjoyment of pleasant sounds, an unexpected outcome, thanks to Dr. Richardson and his staff.”

“very kind and capable staff, Dr Richardson was outstanding.”

“I love my new hearing aids. Dr. Richardson took the mumble out of my hearing. ”

“I have been a patient of Dr. Richardson's for as long as he has been affiliated with PHC. Dr. Richardson and staff are top notch. Always kind and thoughtful, Dr. Richardson goes out of his way to be sure you are well cared for. I highly recommend this off to anyone with hearing issues. ”

“After not being able to hear conversations and other sounds very well for a long time, I went to Dr. Richardson for a hearing test. That was seven years ago. I was very pleased with my hearing aids and recently I moved up to a hearing aid with new technology. Amazing! With both hearing aids I heard sounds that I had not been able to hear for a very long time. Dr. Richardson and the entire staff are very professional and caring. I will always put my hearing needs in their hands.”

“Great service provided by Dr Richardson and staff”

“Could not be more pleased with Dr. Richardson and his staff. After having three different kinds of hearing aids, Dr. Richardson met my need on the first visit. You could not ask for a more qualified, kind and caring doctor. Thank you. ”

“Dr. Richardson and his staff went above and beyond the call of duty in meeting my needs. While my hearing problem is probably run of the mill, the administrative burden is quite large. My hearing loss is the result of many years as a firearms instructor for a Federal law enforcement agency which requires dealing with the Federal bureaucracy. Dr. Richardson and his staff met the challenge. Thank you. Ralph G.”

“Dr. Richardson and staff have been very professional and efficient on each of my visits. Solved my hearing problem on first visit and continues to meet any needs that I have. Highly recommend their service. Exceptionally pleased with hearing aids.”

“I'm very happy with my hearing aids from Dr. Richardson. Everyone in his office is so nice!!”

“Dr. Richardson listens to your needs and takes his time. ”

“I got my hearing aids two years ago. Dr Richardson is very good at explaining everything he’s doing and the reason for it. The hearing aids are very comfortable and almost unnoticeable. ”

“I got my hearing aids 2 years ago and have been very pleased. Dr Richardson has been straightforward and very helpful. I certainly have no regrets and have recommended him to many others.”

“As a RN, I have been on both sides of patient and professional. David was professional and very approachable, creating a relaxed, interactive association. All information was clear and in language the patient can understand to follow direction. I highly recommend his care. ”

“I love Dr. Richardson. I’ve seen him for over 10 years and he truly is the best hearing provider in Statesville. ”

“Dr Richardson and his staff are excellent, it is great to be able to hear again and their care and service after u get the hearing aids can’t be beat I highly recommend them to anyone with a hearing problem”

“Dr. Richardson has been very helpful since I got my hearing aids. The staff is very friendly and the office is very clean.”

“Prior to going to Dr. Richardson, I had been tested elsewhere. I was on the border of needing hearing aides. When I met Dr Richardson was no stress or all about the $$$$$. He is very personable & takes great care of his patients. I recommend him to as many as I can. Wouldn’t go anywhere else”

“Dr. Richardson has been great from the get go. Purchased the Oticon hear aids to help with the constant ringing in the ears. Took a couple of slight adjustments to ease my hearing into better sounds and softening the ringing. Things have gotten a lot better now that I'm retired and away from the loud machinery, plus wearing the hearing aids all day as oppose to wearing only a few hours a day when at home. Dr. Richardson took his time with me and I am so happy that I found him and love how he has help me with my hearing. Can not say enough about him and his staff.”

“Prior to going to Piedmont Hearing and Balance Center, I had also been tested elsewhere. They seemed more like a selling pitch. I really like David's approach and his knowledge so that is why I decided on Piedmont Hearing and Balance Center and would recommend it to anyone I know! Thank you!”

“Dr. Richardson presented a very comprehensive understanding of why his product (hearing aids) are the best on the market. After wearing four different models from different providers in the past, I am convinced that OTICON is the best for me. For the first time I am comfortable in meetings, being in a public setting, and participating in discussions (especially with my wife). I feel very lucky to have connected with Dr. Richardson, and plan to continue my relationship with him at Piedmont HealthCare in Statesville, NC.”

“I like being able to hear when I'm in a meeting, life changing, it's so wonderful.”

“I like that I can hear things like the birds singing and pages rustling when people turn them in books. Sounds are so clear. Did not know how much I was missing until I got my hearing aids. ”

“I was concerned that I was not hearing well so I saw Dr. Richardson. He did a thorough hearing evaluation on me and determined I needed hearing aids. I did end up getting hearing aids. I can honestly say the way Dr. Richardson programmed the hearing aids for me was perfect from the start. I can hear so much better. They are so comfortable I forget they're even in my ears. The other day I actually got in the shower before I realized I needed to take them out. I’ve already referred my sisters! ”

“I liked that Dr. Schmidt told me everything that was going to happen. Everyone can see 100% difference in me. Dr. Schmidt really does care for me, I am not a number. I came in here deaf and came out hearing. The doctor made this possible. THANKS!!!”

“The hearing aids Dr. Richardson prescribed for me have made such a difference in my hearing. I can't believe how much I've been missing. Now my wife has to tell me to turn the TV up for her. Wow! I do some work at the court house and now I can hear all the important details necessary for me to do my job. If you want the best for your hearing, see Dr. Richardson. ”

“Dr. Richardson and his staff were excellent. I was surprised how natural my new hearing sound from day one. My husband got his hearing aids from the V.A. and had a terrible time getting used to them, my hearing aids from Dr. Richardson were perfect from the start. ”

“Dr. Richardson was so kind and patient with me. For the first time in years, I didn't have to ask my friend what was said at church. I feel so happy with my new OPN hearing aids. ”

“Dr. Richardson is excellent. I cannot believe how much clearer I can hear with the hearing aids he prescribed me. I can actually understand what people are saying now without having to have them repeat themselves. Thank you Dr. Richardson. ”

“Dr. Richardson took the time to explain everything. We never felt rushed. He was so nice and really cared about helping my hearing and tinnitus. ”

“It has been a pleasure meeting and working with Dr. Schmidt. She is wonderful. I never felt any pressure from her to purchase hearing aids. She is kind and honest. Before I met her, I had no intentions of getting a hearing aid, but she took time to address my concerns and find the right solution for my hearing loss. I am part of the conversation again. I love hearing the birds again, I never knew how much I was missing before getting hearing aids. ”

“Since getting my hearing aids, my life has dramatically changed. I can't believe how much I have been missing out on. It's a positive change, I got my life back. I can do all the activity I love again without feeling nervous or frustrated. I love that no one can see them and mine are all automatic, I never have to push a button or adjust the volume. ”

“I was happily surprised how easily I adjusted to my new hearing aids. The way Dr. Richardson programmed them for my hearing was perfect from the start. My family is very happy that I am hearing so much better. ”

“Dr. Richardson is so kind, patient, thorough and was willing to work with my own financial situation. I'm hearing conversations that have not heard in a long time. My husband is as happy with my new hearing as I am. ”

“Getting my hearing aids was the best purchase I've ever made. I hear and understand so much better. Both my husband and I see Dr. Richardson and couldn't be happier. I've already referred a friend and she is doing great too!”

“I like being able to hear bird calls and sounds of nature so much better and TV volume much lower. Dr. Schmidt was wonderful and so very helpful. I am very happy with the entire experience. Fine job! My hearing aids gave me the life back that I love. ”

“I appreciated the doctors bedside manner and positive attitude. ”

“I'm in love with my Oticon hearing aids. I didn't realize my world had gone silent for a long time now. It's wonderful to hear beautiful sounds again; chirping of the birds, wind rustling leaves, grass making swishing sounds and music more clearer than before. I love hearing again! Thank you. ”

“The things I liked best were the office staff, they were friendly and helpful. The audiologist, Jessica Schmidt, was knowledgeable, helpful and caring. The entire visit was excellent! I will continue to return. ”

“Dr. Jessica Schmidt was great. She explained everything very well and she was a good listener. My life is better because of my hearing aids. I am sending some of my friends to her for help. My best compliment about Jessica; I have a new friend. ”

“They are very easy to talk to, very professional. They know exactly what to do to make the experience successful and the best thing is, I can hear great.”

“I had been to several hearing places, Dr. Richardson was the only one who seemed like he really cared about helping me hear better and not just trying to sell me something. I am totally pleased with my new hearing aids and would highly recommend Dr. Richardson. I've already told my friends to go see him. ”

“A friend told me hearing aid are only as good as your Audiologist. Find the best in your town. I did so with Dr. Schmidt. She took time to educate me about my hearing loss and it would take time to bring my mind back to hearing. The first week I could hear my wife better and could hear birds singing. Dr. Schmidt is very competent and has excellent communication skills. ”

“I'm happy! It really is amazing. I don't have to watch people's lips anymore. I'm glad I did it.”

“I liked how delicately Dr. Schmidt delivers information and education about hearing loss. These are my first hearing devices. Dr. Schmidt is very competent and a superb communicator. I am bringing my mom to her next week.”

“I liked being able to hear sounds that I have not heard for many years, like car rattles, clocks ticking, and my socks shuffling across carpet. The white noise that masks the ringing in my ears makes my ability to concentrate at work so rewarding. I also enjoy the streamer for hands free cell phone and watching TV. ”

“My hearing aids are already making a huge difference! While first hearing the news that I had hearing loss and needed hearing aids, Dr. Schmidt spent as much time as needed to help me fully understand what had happened, how wearing hearing aids would help, and helped me feel at ease. She was very informative, thorough, and compassionate. I feel like I not only have a SUPER Doctor taking care of me, but I have gained a very special friend as well. God bless her! (Without her testing, I would have never known) ”

“From a spouse's perspective, my wife's and my communication has improved greatly. She no longer says "huh" or "what". I love my wife's hearing aids, our life together has gotten back to what it used to be. ”

“Dr. Richardson is the best. He spent a long time with me explaining my options and answering all my questions. He did not pressure me to buy anything. I settled on the Oticon model and have had them now for three weeks. Very happy. Everything is so loud!!”

“Immediately after instillation of my hearing aids I was hearing things I have not heard for years. At a family gathering and dinner I could hear all conversations and understand even my fast speaking grandchildren. Dr. Richardson and his staff listened to my situation and treated me promptly with skill and focus on my particular hearing issues.”

“Dr. Richardson is the best audiologist you could ever have... he is super nice and caring. I would recommend anyone looking for a great hearing device experience to make an appointment with him. I am very thankful that my primary care doctor referred me to him...without that referral I would not be sitting hear listening to the birds chirp outside my window. Thank you Dr Richardson you are absolutely the best.”

“I could not have asked for a better experience. I saw Dr. Schmidt and she was wonderful to work with. I had known that my hearing was suffering and was reinforced when I first went in for my initial appointment. I was equipped with hearing devices and have been more than happy with the results. I have now seen her 3 times and feel very comfortable with the process and care of my devices. All my questions have been answered as I had more each time I met her. I feel very comfortable with the maintenance I need to perform on an on going basis. ”

“I like how Dr. Richardson took the time to explain to me how my hearing changes effect my brain. Dr. Richardson was able to let me try the hearing devices the same day I was seen for my hearing appointment. It made the decision to get the hearing aids a lot easier. My new devices were comfortable and clear day 1. ”

“Since I got my new hearing aids from Dr. Richardson, I can hear everything my minister says during church. Dr. Richardson set them up to be completely automatic. I don't have to push any buttons, and forget they are even in my ears. Help yourself and see Dr. Richardson.”

“Dr. Schmidt was very friendly and helpful. She made hearing well again easy and comfortable. I am so happy with my hearing devices. I can hear my preacher after years of missing out on what she said. ”

“Dr. Richardson was professional for sure, but also very friendly and easy to talk to. He answered all my concerns in detail. From the hearing tests to the fitting of the hearing aids, all was a pleasure. I thought my wife mumbled, and I certainly didnt think the tv was too loud. To say that she is estatic is an understatemnet. She hasn't voluntered to help pay for them but I got a feeling she would. I'm hearing stuff I don't want to hear, like the paper wrapper on the mints in church. I didnt think they made a sound and wondered why she elbowed me. Folk say they cant even see them, and thats okay, but for the good they have done I wouldn't care who sees them. They are excellent aids and easy to care for and I recommend them to anyone with a hearing problem. It will help your home life and I gauntee you will be able to hear what you want to hear. Thanks for an all around wonderful experience...”

“She was professional, she did what she needed to do, and told me what she could tell me about the product that she thought I needed.”

“Dr. Richardson and Dr. Schmidt were very knowledgeable about my hearing health care. They are friendly and my experience with them was excellent. I love how easy the whole process was and I can't believe how well I am hearing with my hearing aids. ”

“She was really nice. ”

“His understanding of how hearing works with the brain. I learned a lot about my hearing. Keep up the good work Doctor. ”

“Dr. Richardson's personality was so warm, honest and kind. He really took time w/us and answered all our questions and concerns. ”

“Like improved technology of what family members have experienced. I can't feel them in my ears or see them! Surprised, previously believed hearing aids just made everything louder, happy to find that the hearing aids are programmed to my hearing changes which made it very comfortable and natural to wear and hear. ”

“Hearing so well at church makes the biggest difference for me. With the newer hearing device I have no problem in background noise. I'm really very pleased. ”

“I've had severe hearing loss and have worn hearing aids from other places for years. I can honestly tell you there is no comparison to where I've gone in the past. Dr. Richardson and my new hearing aids are the best ever, period!! I'm the most pleased I've been in 10 years. My new hearing devices Dr. Richardson prescribed are perfect. My wife is 300% happier with my level of hearing now. I would highly recommend Dr. Richardson to anyone who has concerns with their hearing. ”

“I was in a large group with a band playing and I was able to hear people talk over all the background noise for the first time in years. The hearing instruments did exactly what Dr. Richardson said they would do. My wife is no longer yelling at me because now I can hear!”

“I went to Piedmont Healthcare -Otolaryngology David C Richardson's office and was met by Jessica Schmidt, that young lady tested my hearing, helped me learn my hearing aids she is so sweet and carring. Thank you. ”

“I like the professional way I was serviced for my hearing aid. The thing I like most is getting my hearing back to a level that I now participate more! Having a hearing aid is like getting one of your senses back which is a joy. ”

“I appreciate the attention and care given by Dr. Richardson. My hearing was not as sharp as it had been. I was fitted with Oticon hearing instruments. After wearing the instruments for a week, I went without them for a day - I realized how many sounds I had been missing! Thanks Dr. Richardson and staff.”

“I suffered a serious hearing loss in my right ear and made an appointment with my family physician. When I advised Dr. Richardson my problem and scheduled appointment he offered to meet me at my physician's office. Both doctors concurred and prescribed an antibiotic that rectified my problem within a week. Without this quick and correct diagnosis I would have suffered permanent hearing loss. Dr. Richardson is the best! ”

“I was referred to Dr. Richardson by my physician because I had not had a hearing evaluation in over 40 years. If you wait as long as I did I would advise that you see Dr. Richardson without delay. I was treated very professionally by the staff when i checked in and that professionalism continued with Dr. Richardson. The hearing test revealed that I needed hearing assistance. Dr. Richardson went over the results and provided the information and treatment I would need to correct my condition. We discussed using my insurance plan to find out if the devices I needed were covered and found out that they were covered without any cost to me. I have been using the Oticon hearing devices for several weeks and the results have been amazing. The devices are small, easy to use and not visible to anyone. If you need professional testing and great results visit Dr. Richardson and his assistant Jennifer to evaluate your hearing needs. ”

“Staff was very helpful and answered all my questions. The hearing aid I got I feel is the best for me.Many different ones to choose from. After wearing a week, I can"t believe what I wasn"t hearing. It"s a whole new world. I love my hearing & hearing aid. Thank you for your help. ”

“My wife is so excited I no longer have selective hearing!! I would highly recommend Dr. Richardson to anyone who has concerns with their hearing.”

“He was just fantastically nice, he was very personable and very thorough and very professional. ”

“It was a good experience. They were thorough. ”

“I liked how they not only worked with me, but also with my wife.”

“He was very knowledgeable and I liked his manner. He knew all his material. ”

“Was polite and took time with customer.”

“Everyone was really nice and they definitely helped my problem.”