Metro Hearing - Glendale

“Good job. Updated previous hearing aid. Dan used newest technologies to accurately test, assess and fit latest products for optimal results. Cheaper isn't better as we've watched family/friends try many offices & brands. Best product results I've had in 15 years of devices. Extensive follow-up to assure satisfaction. ”

“Dan Trimble is an excellent audiologist! With his help, I now have new hearing aids that have changed my life. Once again I am part of all the conversations I was missing out on. Many thanks to Dan and Metro Hearing!”

“Previously posted this review: “Took my hearing aids in for repair. Great news they are under warranty they said. Need new “firmware” free. about 2 weeks later , they’re in. That will be $50 bucks! They’re under warranty. Oh the 50 is for the office visit. Wait, I walked in with no appointment, they looked at them and said theyre under warranty, we will send them in. No $50 dollars no hearing aids.” Now posting this review: “So I am reposting for a review I left previously. Seems the new girl was, not very well educated for her position. All in all, I was taken care of. So much so as I have ZERO complaints. Dan is a great guy. Always was and am sure he will continue to be. The office manager has apologized numerous times and I have accepted that and moved forward. Thank you Alma and Dan for your concern and help.” ”

“I liked the way the whole experience went. I went for about 50 years of not having hearing in one ear. It is amazing the things I can hear now. All the people here were great.”

“Great staff and their hearing test showed exactly what my employers test showed except Metros test was far more specific and it told them the areas where my hearing was very much lacking. I have had my new hearing aids for 2 months now and am very pleaded with their performance. ”

“Jared Trimble was very knowledgeable, cordial, and personable at the Sun City West center . I am on my second trial with another brand of hearing aids . Jared did a wonderful job of fitting and adjusting both sets. The current set of blue tooth hearing aids are working so far very well ! I had prior hearing aids . The experience at Metro Hearing is refreshing . I highly recommend anyone with hearing issues to contact Jared !!! You will be taken care of !!!”

“Very comprehensive testing. Hearing aids are allowing me to catch a person's name in a noisy environment and to not miss details in conversations. Dr. Stephanie Johnson-Hines is friendly and professional. She has adjusted my hearing aids to address my greatest concerns.”

“Stephanie takes endless amount of time getting the hearing aids adjusted to the best possible performance. This is so superior to my former experience with hearing aids it is amazing. I would highly recommend Metro Hearing.”

“Dr. Johnson-Hines was so thorough, kind and professional. I felt she truly cared about how I hear the world. Thank you! ”

“Have been going to Metro Hearing for a number of years and the service and care is outstanding. Products they represent are great and the follow on service is excellent. Dan always shows concern for your needs and is always willing and ready to make any hearing aid adjustments within the range of the device. Great Job. ”

“I liked the friendly attitude and April is friendly too. ”

“They were very thorough and professional about it.”

“Professional approach. ”

“I am able to hear and manage my daily life. ”

“I'm so glad I'm hearing better.”

“She was pretty knowledgeable and everything was good.”

“I like the ability to understand word with clarity. They are more comfortable wearing now too.”

“She was very informative and gladly told me what needs to be done. ”

“Jared Trimble is kind, personable and so very accommodating to my needs. He is always willing to help. He's very patient to answer any questions and explains it very clearly. He's great!”

“I liked the care I received there.”

“Jared Trimble was very professional & personable. I was very satisfied with the whole process of obtaining hearing aids. He was great in answering all of my questions.”

“Enjoying it - having 2 hearing aids calms me and my blood pressure.”

“Testing and products, explained par excellence. Follow-up service was timely and friendly.”

“Extremely personable, knowledgeable and professional.”

“Great customer service, relaxing environment, nice manners.”

“I just like Jared, period. He is a very good people person. He is always pleasant. Sometimes I get started talking and he never makes me feel rushed.”

“I like everything here - the personnel, the treatment. They explained everything very thoroughly. They answered all my questions and made sure all was working like it should. I can go back at any time if I have any problem.”

“The hearing test is very good. Stephanie is very knowledgeable and upbeat. My hearing has improved my job performance plus I can hear my wife say "I love you!!"”

“I like the personnel, staff, scheduling and attentiveness to your personal needs. Good advice and care of hearing aids. Always ready to help when needed.”

“I have had the best service for about 17 years & wouldn't think of going elsewhere. Jared Trimble has advised and fitted my hearing aids for all those years. I wouldn't go to any other place!”

“Jared Trimble always listens & responds with a solution - has a great welcoming attitude.”

“Kelly Halterman is the best! Kind, easy to understand, thorough! Would recommend Metro & Kelly to anyone who needs hearing help. Very good experience!”

“They give me prompt service when needed (changing tubing.) They're always helpful. I cannot say enough good things about them - I recommend them to all my friends.”

“I always "hear" much better after my visits.. Everyone is very courteous and pleasant to converse with.. I always look forward to my next visit..”

“I'd give them 10 stars if I could! Service was fantastic - Kelly was awesome! I can hear again and would highly recommend them.”

“I like Kelly - she is great. ”

“I liked how the audiologist understood exactly what I was trying to explain and empathized with me.”

“I like their attention to my hearing details and needs. I have never had anybody go over my hearing loss in detail like you have.”

“I like that they are people who care and understand what you are going through and the one on one care - they listen. Everyone was so helpful and I love my "new ears." Everything was the best!!”

“I like the hearing improvement.”

“Hearing aids really helped my tinnitus. Great people.”

“Dr. Halterman did an outstanding job fitting me with a most amazing new generation of hearing aid. She is so professional and yet so accommodating with respect to answering all my questions. I am referring all hearing impaired family members and friends to her care. Thank you Dr. Halterman.”

“I liked the clear explanation of operation.”

“I like the quality of product and availability of a range of options.”

“I like the proficiency of the whole office and the professionalism, manner and ability of Dr. Clark.”

“What did I like best? Undoubtedly the thoroughness of my exam and Dr. Halterman's desire to fit me with aids that would benefit me most in my profession as a teacher. The office staff is professional, welcoming and have accommodated my appointment requests in a timely manner.”

“I did not realize the amount of hearing loss I was experiencing. My hearing aids open up a whole new world of hearing & participation. Dan was excellent with his assistance. Very tailored help. Patient. Helpful. Highly recommended.”

“The doctor took time to explain my hearing loss. She gave me choices for the best aids for me. ”

“I like the friendliness of the doctor and staff and the personal attention.”

“I like the convenience - close to house and a good staff. They give you options.”

“I was very pleased with the service I received from Stephanie Clark. She was very helpful and understanding of my hearing problem.”

“She did a good job, will recommend Stephanie to others.”

“Their knowledge and helpfulness was beyond expectations. The exam was the most extensive I've experienced.”

“Dan made me feel very comfortable, which made me feel confident asking any questions. He really wanted to ensure that my hearing aid works for me.”

“Five stars! Thank you, Kelly.”

“Dr. Kelly Halterman is excellent! Professional, knowledgeable and has great "customer skills" - the whole office is great.”

“I like the service of the staff - they are always wonderful.”

“I like being able to hear - at a low out of pocket cost. Customer service was great!”

“I like the careful, patient way the aids were explained to me. The answers to any questions I had were given in depth and I had a feeling of being 100% in the care of a great professional! Office staff were excellent also.”

“I like the professionalism of the audiologist and knowledge.”

“I like the knowledgeable staff. They directed me to the aids I needed. Very satisfied!!”

“I'm able to have better have better / clearer conversations with my hearing aid - it improves my quality of life. It's a friendly and caring facility.”

“Good service.”

“I appreciate the time, patience and expertise of Kelly, who walked me through the process. I also like the great improvement in my hearing!”

“I liked the personal attention I received from Kelly. She explained everything in detail and was very genuine.”

“I like the personal, courteous and thoughtful treatment from my audiologist and staff.”

“Good company to go with, very helpful and caring. They told me about this insurance plan that I was eligible for. My cost was much less with the insurance plan. Great deal!”

“I like the ease of using new unit - putting in and taking out - hearing better with new unit.”

“Great, great, great! Very professional and nice!”

“The entire process was explained to me in English. All my questions were answered fully. Getting to the point where I can hear again was a very pleasant experience.”

“Dan understands my concerns and is able to make them better.”

“I like the flexibility of staff in making appt times available to my schedule. Professionalism. The new hearing aids are fantastic - far superior to what I had before.”

“I liked that I was finally able to hear in my right ear. Everyone was very nice and the testing was easy for me.”

“Very competent hearing diagnosis.”

“They were very thorough.”

“Stephanie Clark took all of the time needed to completely satisfy my mother with her hearing aids.”

“Excellent customer service. I see Dr. Halterman's skills superior to previous audiologists and I appreciate her time & enthusiasm caring for my hearing.”

“Good reps - good service”

“I liked the cooperation and personal attention from the attending doctor as well as the staff.”

“Dan Trimble is very courteous and takes good care of my hearing aid needs.”

“I like their professionalism, friendliness and good explanations.”

“Prompt & courtiest service.”

“They know their business!”

“I like that I don't have to wait long.”

“I like their great service and their explaining the products.”

“Everyone at Metro Hearing has been very helpful and courteous. I have seen Kelly at least three times now and she is always so pleasant and has made my visits easy. I would recommend Metro Hearing to anyone in need.”

“Very friendly and knowledgeable audiologist.”

“Kelly is always attentive and responsive to my needs. She's efficient, friendly and warm. ”

“I liked their hearing aids and their fast service. They're pleasant.”

“Everything was great! Stephanie explained everything and kept adjusting my hearing aids to take into account the hum from 24 computers in a small room. She was also helpful and pleasant to deal with. Thank you!”

“I like their service and experience.”

“I'm hearing sounds on my right side that I have not heard in 61 years. Though I cannot tell the direction of sound, the "totality" of my hearing now is like I am back in the community - like I am no longer an "invalid."”

“Stephanie was very professional. She knows her business and is very pleasant to work with.”

“Very good experience. All problems fixed on the spot. Good advice and information on products.”

“Great service from the start.. thank you!”

“Customer service excellent - product service and continuity of service by total staff will impress!”

“I'm always treated well there!”

“Stephanie Clark was very helpful. She found out that my insurance would cover 80% or new aids, so I was able to get them! I hear much better now!”

“Stephanie Clark is a pleasure to be around. She is very thorough, efficient and thoughtful of your needs.”

“I like that I could get hearing aids and hear what I've been missing for a long time. Dr. Clark was so helpful, patient and courteous. I can't write in words how wonderful he was and still is. I recommend them to everyone. Thank you.”

“Personal service - excellent! Flexible scheduling - very responsive! The hearing aids are exceptional and improve my quality of life dramatically!!”

“Prompt, courteous staff. Very personable and informative doctor.”

“I think Metro Hearing is terrific! You have all treated me well these past three years. Also, I think Dr. Kelly Halterman is fantastic! She is very professional and very knowledgeable. I am well pleases with her treatment!”

“I like their prompt attention to any issues or problems I have and their quality products.”

“I liked Mr. Trimble!”

“Very pleasant experience - helpful in answering questions.”

“The service Dan renders is the very best, therefor Dan has got to be the best of the best. ”

“Kelly Halterman, AuD, was very patient and kind at all times like she really cared that I would be able to hear. She answered my many questions.”

“I like the willingness of the audiologist to adjust the hearing aid to the best possible setting.”

“I liked the attention paid to my need of hearing better on certain syllables and to my special needs.”

“It was great that the doctor explained everything in terms that I could understand. Everything was explained before the test. Very nice treatment.”

“I like the nice facility and quality of products and personnel.”

“I like their personal attention and patience with learning about new hearing aids. Appointments - you are seen on time with no waiting.”

“They tried very hard to help. Thank you.”

“Knowledgeable staff - keeps me informed as to any and all of my potential issues, problems and solutions.”

“Dan Trimble at Metro Hearing in Glendale gave me the best hearing aids I've had and knew everything about them. I was able to hear conversation in noisy restaurants and noisy homes - situations that were very upsetting before. I can finally hear on the phone at work with a phone adapter device and I had been ready to quit my job thinking I couldn't do it. I'm VERY HAPPY.”

“I like their great maintenance service and personal interest for the past 25 years.”

“Four stars.”

“Very knowledgeable. Kelly worked with me - for hours - to make sure the hearing aids were exactly right. She even had a different style made to be sure I had the best solution for my hearing loss - which is profound! Kelly worked patiently - I was getting so frustrated with my increased hearing loss. I went with the over-the-ear type and the clarity is great. I can hear better now than before. Thank you Metro Hearing and Kelly!”

“Dr. Clark gave me the best exam and treatment I've had since I became a patient. ”

“The personal interest in my hearing. They seem to really care.”

“Kelly is very professional and very pleasant to work with. I would recommend others to Metro if Kelly would be their doctor!”

“Service is always available when needed and the office is very helpful. Efficient process of evaluating and providing needed hearing aids. Friendly staff!”

“I like the prompt service, if needed, the routine check ups and I love my hearing aids! Thanks A lot!”

“I'm so happy! Invisible to others. Satisfied with all aspects. Would recommend Oticon and Metro Hearing to all!”

“I like the friendly environment, helping in the time of need and family environment.”

“They really care about their customers, more than other companies. They go beyond normal service and caring!”

“The service I receive from Dan and Lori and the entire staff is outstanding! The products and prices can't be beat when it comes to batteries. Whenever I see someone has a need for an audiologist, I give them Dan's card. Thank you!”

“Dan is very professional and personable. He was very thorough, making sure everything was working as designed. The staff at Metro is friendly and courteous. ”

“The personnel are all great! Everyone is willing to help you all they can. I miss this office!”

“I liked the friendliness, no long waits and thoroughness with everything. Thank you Stephanie and Dan!”

“The doctor was very nice and understanding.”

“I liked Kelly and the great services!”

“Very professional.”

“They treated me with respect and answered all my questions. ”

“My audiologist, Kelly Haterman, made me feel that I was important to her and she did everything to help me understand the working of the hearing aid. I was told to feel free to call if I had any questions. Thank you!”

“The staff and doctors are wonderful to work with. I have been with Metro Hearing for several years and am on my second pair of aids. ”

“Dr. Kelly Halteman seems very caring and professional. Made me feel comfortable. ”

“They are very interested in looking after the needs of their customers. They know their products and they explain everything so that it can be understood properly!”

“I liked the friendly, reliable service.”

“I have been a client since 1986 and have always received the utmost care for my hearing and hearing aids. This was my fourth set of hearing aids and Kelly was very patient and knowledgeable in this set of fitting.”

“They were friendly, professional, timely service and had an amazing selection of support available.”

“I like the professional people in the office, especially Dan Trimble who takes care of my hearing needs.”

“I liked the friendly and efficient service. The thoroughness of the hearing checks and I have appreciated all of the staff!”

“Dan does a great job of explaining my hearing problem and what can and cannot be done to take care of them. He provides options and allows me to make educated choices. ”

“I like how professional, friendly and thorough they are. They genuinely try to help a person with their hearing loss. ”

“I like the great service, fine people and great products!”

“Dan did a great job of helping me select a hearing device that met my needs. He recommended the addition of the Connectline wireless cell phone and TV adapter and these accessories give me great flexibility in addressing my daily phone and TV volume requirements.”

“I felt comfortable with the staff. The products and services are easy to understand. Metro Hearing spent quality time assessing my needs and I got a great product that helps me cope with everyday life. Thank you!”

“Metro Hearing Staff and Dan Trimble recommended a new style of hearing aid for me. They are awesome, clear, crisp and the volume is great! Excellent service!”

“I have been working with Dan Trimble for more than two years now and he is so patient. He explains things clearly, is pleasant and professional. I'd recommend Dan and Metro Hearing to anyone. The office staff is great as well!”

“The staff at Metro Hearing are friendly, courteous and professional. As you are being examined, fitted or adjusted, by Dr. Kelly, you can see in her eyes that she truly cares.”

“I like the customer service. Dan listened to my concerns. ”

“The staff has always been courteous. All of my questions are answered so I can understand. The audiologist I work with is very knowledgeable with regards to my needs. ”

“Kelly is awesome! Very professional and seemed like she really cared about improving my hearing. She fine tuned my hearing aids a couple times until we covered every possible situation. I can now watch movies without subtitles and hear conversations even in large crowds. I would definitely recommend Kelly if you're serious about improving your quality of life. ”

“I liked the courtesy of everyone and Dan's caring and expertise. ”

“Great follow up care. I'm the most important person when having my appointment. Office and staff are very caring. ”

“The audiologists are very knowledgeable and helpful. The staff and supporting materials are readily available and helpful. ”

“I liked everything- the doctors, the entire staff. They are GREAT.”

“They are always on time, explain things, make sure everything works well, and friendly. ”

“Hearing overall has improved! They have been very helpful when dealing with me. They are sincerely concerned about my hearing. ”