Staff
Lori Boyd,
AuD, CCC-A
Audiologist
Dr. Lori Boyd received her Bachelor of Science in Communication Disorders from the University of Arkansas at Fayetteville in 1996, and her Master of Science in Speech and Hearing from Central Institute for the Deaf at Washington University in St. Louis in 1998. She received her Doctorate in Audiology from the University of Florida at Gainesville in 2002. A native of Fort Smith, Dr. Boyd has practiced in the area since 1998. She and her husband Justin live in Fort Smith with their three daughters. In her spare time, she enjoys singing, golfing and spending time with her family.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 115 verified patient reviews for Center for Hearing and Balance ! Their average review score is 4.93 () from 115 reviews.
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“The people at the Center for Hearing and Balance are the best! I have used them since their inception, and I have always been pleased with their service, compassion, and care. Dr. Lori Boyd has gone above and beyond to help me through the years, and I'm sure she does that for all her clients. I always recommend them to my friends who need help with their hearing. I wouldn't go anywhere else.”
10/25/2024 Review submitted online
“Excellent, thorough, friendly, considerate, knowledgeable and professional care.”
10/17/2024 Review submitted online
“Best place to get your hearing check. Everyone is very friendly, aways smiling .”
10/08/2024 Review submitted online
“Everyone from front desk to completion of visit was friendly ,helpful and professional. The Dr. And the assistant were through and gentle with exam.”
10/07/2024 Review submitted online
“Great and friendly ”
10/03/2024 Review submitted online
“Great environment, friendly staff and always willing to help with your issues.”
09/26/2024 Review submitted online
“Very nice and excellent professionals”
09/26/2024 Review submitted online
“The support staff and doctor are very caring and knowledgeable. Christian people which is a big plus to me!”
09/22/2024 Review submitted online
“Dr. Cash and the team at Center for Hearing are amazing. They treat you like family every time you visit their office. I will use them for all of my hearing needs, and refer them to everyone in search of a great audiologist.”
07/30/2024 Review submitted online
“I had been a ppatient of Dr. Lori Boyd more than 20 years, and very happy with their service. Everyone is very cordial and attentive. The new local is outstandig and very professional. My Congratulationes and God Bless Each one of you!. ”
07/20/2024 Review submitted online
“They are very friendly nurses and doctor they all treated me nice ”
07/10/2024 Review submitted online
“Dr. Linton and the staff were wonderful and did an updated hearing exam with me after experiencing worsening hearing. It was thorough and not rushed. Then she spent time with me going over my options and together we found the best solution with new aids that have made my hearing ability amazing and eased that burden immeasurably! I can’t praise them enough!”
07/06/2024 Review submitted online
“excellent care as always”
05/23/2024 Review submitted online
“I have dealt with this company for many years. They are extremely thorough and caring. They make the experience pleasant. They are always friendly and helpful. ”
05/23/2024 Review submitted online
“I have always been treated with respect and in a professional way by the entire staff.”
05/17/2024 Review submitted online
“Wonderful staff. Very helpful in explaining everything we wanted to know!”
05/17/2024 Review submitted online
“Staff was able to solve my hearing aid issue quickly!!”
05/01/2024 Review submitted online
“My experiences with them have been pleasant and helpful. I’m always treated with respect and compassion.”
04/30/2024 Review submitted online
“I took my 90 year old mom to Center for Hearing. They fixed & cleaned her hearing aids and also put her on a schedule to get her hearing aids cleaned/checked out every 3-months. Very Professional Staff. ”
04/19/2024 Review submitted online
“Professional and Friendly Staff. Beautiful building lots of space. I will recommend to others. ”
04/18/2024 Review submitted online
“Professional , knowledgeable, caring and always goes above and beyond to please. Lori makes you feel like family.”
04/14/2024 Review submitted online
“Very pleasant and informative visit. Staff were all courteous and helpful. Good atmosphere. Beautiful office. Definitely would recommend to others. Very professional. ”
04/10/2024 Review submitted online
“Very impressed with clinic and personnel. They provided me and education as well as care. ”
03/26/2024 Review submitted online
“I was treated well by staff. Loved Dr. Kailey Thompson. Have already recommended her and your clinic to others.”
03/26/2024 Review submitted online
“They are so nice at the clinic, and their exam is very detailed and complete. I loved Dr. Cash. He took a lot of time to explain everything to me and answer all my questions. I would highly recommend this clinic and doctor to everyone. ”
03/23/2024 Review submitted online
“I have seen Dr Boyd for several years. I continue to be amazed at the quality of care and compassion I receive from each person with whom I come into contact in this office. From testing to explanation of the results and suggestions for the best way to improve my hearing I have always received compassionate care. Center for Hearing will continue to be my choice for audiology care. ”
03/20/2024 Review submitted online
“There are no words GREAT enough to describe the dedication that was shown to me during my appointment. I have waited so many years for someone to help me with my hearing loss. I have always been told there isn’t anything that can be done to improve your hearing. Well, those days ended today. I am getting hearing aids. I CANNOT SAY THANK YOU ENOUGH FOR TAKING THE TIME TO TRULY CARE AND HELP ME!!!!!!”
03/20/2024 Review submitted online
“I was treated very respectfully by everyone with little waiting. The tester was professional and courteous. Dr. Cash was extremely nice and I believe honest in his recommendations. I would highly recommend them”
03/12/2024 Review submitted online
“Friendly staff good service they know what they’re doing”
03/08/2024 Review submitted online
“Everyone I dealt with was so caring and they kept you informed as you went from one testing room to another. The audiologist I had was Excellent! ”
03/07/2024 Review submitted online
“My home is in Little Rock, but I travel to the Center for Hearing and Balance in Fort Smith because of the excellent care I receive from the Doctors and their staff. Everyone is patient, kind and knowledgeable!!!”
02/22/2024 Review submitted online
“Not only is the new facility beautiful, the prompt professional service for hearing testing and reviewing findings with Dr Boyd were excellent.”
02/21/2024 Review submitted online
“Dr.Boyd and staff goes above and beyond to make sure you understand how to adjust your hearing aids through the app on your phone. They will gladly see you to help no matter how many times it requires. ”
02/20/2024 Review submitted online
“Every thing went great, no trouble at all.”
02/05/2024 Review submitted online
“My youngest son was seen for a hearing evaluation. All of the staff were so kind and patient. I know trying to do a hearing test on small child can be difficult, but they were so patient and understanding. I would definitely recommend The Center for Hearing to anyone. ”
02/02/2024 Review submitted online
“First time evaluation. Excellent attention to details, testing, and training education. Would definitely recommend to anyone requiring hearing testing and or hearing aids.”
01/30/2024 Review submitted online
“My daughter has some hearing loss and we were treated with the highest respect. Gentle testing- and thorough education on what type of hearing loss and where in the structure of her ear the loss was. Very respectable and kind service. ”
12/19/2023 Review submitted online
“Office very organized- no waiting. Staff/tested was great. Dr. Cash is awesome. He spends plenty of time explaining the diagnosis and potential treatment and was very thorough. ”
12/15/2023 Review submitted online
“Everyone was and is friendly, caring and supportive of my needs. Worked with my insurance to get the best hearing aids possible. Dr. Cash does what it takes to help his patients as does everyone who works there. I am truly thankful I found them for my hearing needs.”
09/05/2023 Review submitted online
“The staff at Center for Hearing and Balance are excellent! They are very professional and knowledgeable about everything hearing. You can tell they actually care and have compassion (I love that they call you by name when you go in the doors!) I highly recommend my friends and family to see them for all their hearing and balance needs. ”
08/07/2023 Review submitted online
“They were were very nice and detailed. I felt comfortable and encouraged. ”
07/31/2023 Review submitted online
“Dr. Cash and the staff are top notch. They really took care of my hearing needs and were very kind and extremely pleasant to work with. Thank you all!”
01/09/2023 Review submitted online
“Since this was my first meeting with the Center for Hearing, I was a little nervous. Turned out to be a great & very informative meeting. Great & fast service. Totally pleased with their very knowledgeable & personal services. ”
12/23/2022 Review submitted online
“ Very professional and always a friendly atmosphere. I waited way too long to have some help with my hearing problem and the Center For Hearing has sure helped the quality of my hearing which makes life a lot better”
12/05/2022 Review submitted online
“The folks at The Center for Hearing and Balance have proven to be simply excellent. They are highly capable, genuinely concerned for you and your hearing, and as friendly and knowledgable as any staff I have worked with anywhere. ”
11/13/2022 Review submitted online
“Center for Hearing's services are greatly appreciated! Every single person there is a professional at what they do. Getting hearing aids is a big step, and they have all helped me through it. Especially Rusty, with his awesome cookies!! Thank you!! ”
10/04/2022 Review submitted online
“Great service and friendly help!!! Was able to answer all questions!! I'm now able to hear conversations again!! Thanks !!”
10/03/2022 Review submitted online
“Excellent care, Excellent service Can’t imagine using any other Audiologist!!!!”
08/26/2022 Review submitted online
“My dad is a patient at the Center for Hearing and Balance in Fort Smith. They always go the extra mile to make sure my dad’s hearing aids are working properly. Wonderful customer service and catering staff set this center apart. ”
08/06/2022 Review submitted online
“I am thankful for the great care I receive. ”
07/15/2022 Review submitted online
“Great people and great service”
07/08/2022 Review submitted online
“Excellent customer service, ”
06/05/2022 Review submitted online
“The entire staff is friendly, efficient, and eager to help. They helped me thoughtfully consider all the product options and choose the right product and the right approach for my lifestyle. ”
05/12/2022 Review submitted online
“Very helpful, very thorough walking me through how to use, what to expect. I would highly recommend Dr. Cash and his staff to everyone. Super friendly and I think I (my wife) could not have made a better choice to get the hearing aids she's been nagging me to get forever!”
01/29/2022 Review submitted online
“The staff and doctor were great and very helpful. They explained everything very well. I can't believe the difference hearing aids are making in my life. I would highly recommend Center For Hearing to everyone. ”
12/20/2021 Review submitted online
“They were great, explained everything to me, the doctor and the nurses are awesome!”
11/16/2021 Review submitted online
“Very helpful and professional!”
11/16/2021 Review submitted online
“Outstanding. Everybody is very good at there job and listens to your questions. Very professional. ”
09/24/2021 Review submitted online
“Everyone at Center for Hearing is professional, friendly, and helpful. They have been serving my hearing needs since 2006-2007. They have fitted me with 3 hearing aids during that period and I have been completely satisfied with both the hearing aids and the service.”
09/10/2021 Review submitted online
“Always very happy!”
08/23/2021 Review submitted online
“My first set of hearing aids, glad I chose Center for Hearing. Great staff was a great experience i recommend anyone who needs hearing aids to go there .”
08/06/2021 Review submitted online
“I have been a client of Dr. Lori Boyd for many years. She is very professional, knowledgeable and always has time and patience to talk to me. The Center for Hearing staff are amazing!! Always happy to see you and they know your name. Professional staff. I have recommended Center for Hearing for years and will continue to do so. I am very happy with my new hearing aids. I feel better about myself when in a group of people as I can hear them. ”
07/05/2021 Review submitted online
“I am very happy with my new hearing aids and extremely happy with Dr. Lori Boyd and her co-worker,I know where I'll be going for my hearing concerns. so glad I found a group like that. ”
06/07/2021 Review submitted online
“Dr. Lori Boyd and team are amazing! From the moment you walk in the door you are greeted like they have known you forever! Dr. Boyd was so attentive and understanding and really helped me understand the best route for my hearing needs. Samantha went above and beyond to get me the right financing that would work with my budget. This team made my hearing dream come true and I would recommend them 1,000 times over. ”
03/29/2021 Review submitted online
“I will never forget when I got my hearing aids. I was in my 30’s and very upset about having to wear hearing aids!!! I cried when Dr Linton was explaining just how bad my hearing loss was, and the fact that I would have the “stigma” of wearing hearing aids! I felt like people would be staring at me. Boy was I wrong!!! No one even knows I’m wearing them!!!! The day I got them, I walked outside and literally started crying because I could hear the leaves, birds, traffic...I had no idea how much I was missing out on. It made a HUGE difference in my quality of life. I called my younger sister as soon as I got in the car and told her how amazing it was to hear, and she got her hearing aids 2 weeks later!!! I’ve had several pair now and Dr Linton and her staff are every bit as kind, friendly and helpful as they were the first day I met them. It also saves so much money by receiving batteries for life!!! I honestly cannot say enough great things about this office and this group of people!!! These people really do care!!!”
02/27/2021 Review submitted online
“Dr Lori Boyd was very professional, skilled, empathetic. Facility, equipment modern, up to date. Staff prompt, helpful. Would highly recommend. Having referred patients to them for over thirty years, as a physician, I now got to experience why I did, and got to see first hand why I did.”
02/24/2021 Review submitted online
“Staff professional, knowledgeable, patient, and very friendly. They took their time explaining the hearing aids and their use. I highly recommend them!!”
10/31/2020 Review submitted online
“Dr. Boyd did an excellent job of fitting and programming my hearing devices. I can hear the cicadas for the first time in five years. I recommend Dr. Boyd and the whole staff. The office is as clean as a whistle. The staff is very friendly and nice. ”
09/15/2020 Review submitted online
“Everyone was great to work with and the service the best!!!”
09/11/2020 Review submitted online
“Dr. Cash and the staff at CFH were absolutely wonderful. They are professional, caring and highly educated. I will be a patient for life.”
05/26/2020 Review submitted online
“It was great. The staff is very friendly and is very helpful. The doctor is great - takes time to explain everything and very supportive.”
03/16/2020 Review submitted online
“My experience is always great! ”
02/24/2020 Review received via mail
“If I had known what a difference it would make, I would have done this sooner! I enjoy conversations. Support from Dr. Boyd and the office staff have been phenomenal. My quality of life has improved with my hearing aids. I no longer miss out! ”
01/29/2020 Review received via mail
“People are very efficient and friendly as always. ”
01/27/2020 Review received via mail
“The service is great and a pleasure to be there for service. ”
01/16/2020 Review received via mail
“This is the best bunch of people. They are so patient! Understanding of my needs. ”
11/08/2019 Review received via mail
“Nice people, very helpful. They have my business. ”
11/06/2019 Review received via mail
“Very informative, easy options, great insurance process, super results. Dr Boyd is patient and attentive to all my concerns. Tell your primary doc you need a hearing test. Dr Boyd can aim you toward your best option. Hear what you’ve been missing!”
11/01/2019 Review submitted online
“Ya'll treat me like family - you listen, you care and understand. Thank you!”
11/01/2019 Review received via mail
“Friendly staff. A professional hearing test and review of the results. No sales pressure, just a presentation of options. My mother used their services for years. They were so sweet to her that when it was my turn for aids they were my first and only choice. I have already recommended them to friends.”
10/16/2019 Review submitted online
“Dr Boyd was fantastic. She explained everything I needed to do and how to take care of my hearing aids. I will recomend her to all my friends.”
10/11/2019 Review submitted online
“Dr. Boyd was very nice and explained everything to me. I would recommend Centers for Hearing to anyone having problems with their hearing. They are a very professional group of people serving the community.”
06/28/2019 Review submitted online
“These folks are more than excellent. So helpfu l(and I need it). Truly love their patients.”
06/21/2019 Review submitted online
“I can’t say enough about the service I got from beginning to the end. The staff and Dr. Boyd was the best, I have no complaints. My new hearing aids are perfect, they work great. I would recommend Center for Hearing to everyone.”
06/17/2019 Review submitted online
“Everyone is very helpful, knowledgeable, and willing to help get the best for you ”
05/06/2019 Review submitted online
“Every time I go in they make me feel welcomed and always nice. ”
05/01/2019 Review received via mail
“I really appreciate the friendliness of the staff. Dr. Cash is very helpful and made sure I was aware of the information I needed for my new hearing aids.”
04/29/2019 Review submitted online
“Hearing aids are one of the best things I've ever purchased. They literally changed my life! Kelly Linton could not have helped me more - great doctor and great staff! ”
03/28/2019 Review received via mail
“Always pleasant, professional, informative. Lori Boyd knows my ears better than ENT/PCP - I've had multiple skin issues as well as dislocated bil tmj, tinnitus. She gave all info to mold lab and these are the best molds ever. Allergic to my old molds! These are also extra long which helps with infection and better air flow. Her recommendation on type of hearing was perfect! I recommend her to everyone! ”
03/07/2019 Review received via mail
“Upon entering I was welcomed with a smile. After a short conversation, I sat to await my time for appointment. Dr. Lori was easy to hear and close-up, she was clear, she gave explanations as to what I wanted from the visit. Then Amanda came to set up payment, five star center for hearing. I recommend in a heart beat. You're the best! ”
02/06/2019 Review received via mail
“Great people, very professional and knowledgeable, words are not sufficient! Dr. Cash is the best, hands down. The girls are fantastic. ”
01/25/2019 Review received via mail
“Dr. Boyd is the best, and her staff are also wonderful. The staff is courteous and professional. Kerry and Samantha bring a whole new meaning to customer service and caring. ”
01/09/2019 Review submitted online
“I have been coming to Center of Hearing for about 20 years and I love the service here. They take care of me when I need hearing aids, new ear molds or anything fixed. ”
11/12/2018 Review received via mail
“Dr. Cash has gone beyond, he has helped me in many ways, very satisfied with Center for Hearing. ”
11/08/2018 Review received via mail
“Very professional treatments every time I've come!!”
11/05/2018 Review received via mail
“Enjoyed hot dogs and was able to get Danny's hearing aids serviced while we ate! You are definitely the "Best of the Best"!! Thanks! ”
11/01/2018 Review received via mail
“Great!!!”
11/01/2018 Review received via mail
“This place is awesome, good service and friendly people. ”
11/01/2018 Review received via mail
“Consistent excellence from first hearing test in 2014 ? until the present. Gladly drive the 65+ miles for regular cleanings and free batteries! ”
10/31/2018 Review received via mail
“When I come here I am always treated with respect and caring. I have received excellent care from Dr. Lori for over 12 years I believe. I like the technicians who clean our hearing aids and the staff up front. ”
10/31/2018 Review received via mail
“Service has been wonderful and very hospitable. I appreciate the help I have received to give me better hearing. ”
08/29/2018 Review received via mail
“ This place is Eartastic. They always greet you with a smile and go above and beyond to provide you with the best care and advice for your hearing. ”
05/28/2018 Review submitted online
“Had custom ear plugs made and when received they did not have a lanyard on them like I requested. They also have interchangeable filters and plugs that are alway breaking or falling out. Plus they came with no warranty. For pair I've ever purchased ”
11/06/2017 Review submitted online
“We are visiting the area from Minnesota and I needed some minor repairs and supplies for my hearing aids. I walked in off the street after being referred by a clerk at Sam's club hearing dept. The service and friendliness were unbelievable. In less than 15 minutes I was out the door with perfectly functioning devices and my total charge was ZERO. I can't say Thanks loudly enough!”
01/16/2017 Review submitted online
“They're vey honest. She told my mother getting the other aid in the ear wouldn't help her so only sold us one instead of trying to make us buy two. ”
01/16/2016 Review verified by phone
“Very friendly and professional staff and audiologists. Worn hearing aids fitted at this clinic for over 2 years. Very pleased with my improved hearing.”
06/22/2015 Review submitted online
“They were really good. ”
01/05/2015 Review verified by phone
“She seemed very knowledgeable and professional. I liked the way she treated me. ”
12/22/2014 Review verified by phone
“They were very through and professional. ”
12/01/2014 Review verified by phone
“They were very courteous, very professional and very knowledgeable. ”
10/10/2014 Review verified by phone
“She was nice to me. I think she had a good bedside manner. ”
07/11/2014 Review verified by phone
“He was very professional. ”
12/27/2013 Review verified by phone
“She was very nice.”
08/02/2012 Review verified by phone
“They were very straightforward.”
07/12/2012 Review verified by phone
“Glad my hearing aid was under warranty.”
08/31/2011 Review verified by phone
Clinic details
At Center for Hearing, you matter as a person, not just a patient. We know how difficult things can be when you're experiencing a hearing loss. We're knowledgeable enough to fit you with the right products and recommend the right treatments and accessories without trying to sell you things you don't want or need. We are dedicated to bringing affordable excellence in hearing health to our community, in a Christian and family-oriented environment.
Hearing care services
Testing might include any of the following: diagnostic hearing tests, industrial audiometric testing, hearing screenings, tinnitus evaluation and management. We fit the highest quality digital hearing instruments according to the patient's individual needs. We also provide many custom products for ear protection including: custom musician products, IPOD earmolds, hunting and recreational ear products and sleep plugs, to name a few.
Hours of operation
Sunday | Closed |
Monday | 9 am - 4:30 pm |
Tuesday | 9 am - 4:30 pm |
Wednesday | 9 am - 4:30 pm |
Thursday | 9 am - 4:30 pm |
Friday | Closed |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details