West Coast Hearing & Balance Center - Simi Valley

“Inteligente and courteos.”

“Dr. Lam explains all factors pertaining to exam and chosen hearing aids. Very patient and very helpful in choosing the right hearing aid for your needs!”

“I'm so satisfied with my visit, the office was able to get me in for visit within days and doctor even got a emergency hearing test setup for me during my visit. So thankful for West Coast Hearing!”

“Dr Lam was great explained everything she was doing. Would highly recommend her if you need your hearing checked out. The other think that was great is that I did not have to wait to be seen . Arrived a few minutes before my appointment and as soon as I sat down they called me in for the test”

“Dr. Lam was wonderful in explaining everything regarding my condition and my needs. She was thorough in her testing my ears and so very informative and patient with all my questions and concerns. The staff was great and helpful. I will be returning since I am totally reassured that I am in good hands.”

“HUNG AND STAFF ARE VERY GOOD”

“Probably the best and most comprehensive hearing test I’ve ever received. Dr. Lam kept me informed at every step. I highly recommend using this office for your hearing needs. ”

“Dr Lam is very positive and helpful in explaining the results of the hearing tests. The office staff is also very helpful.”

“Learned about the causes and conditions for what was going on and have an action plan and more knowledge now”

“The staff at this office could not get any nicer. They all were wonderful,helpful,& caring. ”

“Literally changed my life. Dr Stephan Chan cleared up my ears and put tubes in. My head no longer feels like it is going to explode. ”

“Dr Lam was very helpful with my problem. She is very knowledgeable and thorough. ”

“They performed the examinations and tests I required to qualify for hearing aids that I sorely need. They were very friendly, helpful and professional.”

“So far my experience has been very helpful, I've been on steroids for the popping in my ears and has really helped. ”

“Dr. Lam is the BEST. She explains everything. Does follow up. And is a joy to have as my hearing Dr.”

“The Office staff was efficient, professional and very patient throughout my appointment process. Dr. Lam was kind, caring and clear in explaining the hearing test. She took time to be sure I understood my results and to create a treatment plan. I was very happy with my appointment and visit experience. And free parking, too!”

“The office staff were kind, polite and Helpful. Dr. Stephan Chan took time to inquire about my health and hearing. I felt valued and comfortable talking with him. He referred me to Hang Lam AuD who is delightful and made my hearing test fun and I felt valued by her wonderful demeanor. I would recommend them both. ”

“So refreshing to find a Dr. who is extremely knowledgeable, professional, personable...and VERY compassionate. I was fitted with the Lyrics and Dr. Lam did extensive programming to fit my needs - hearing conversations and diffusing restaurant noise. Can't say enough good things about her. The Lyrics are life changing for me - you can't even tell your wearing anything.”

“Wonderful staff, very professional.”

“Very professional and thorough ”

“The last few months I’ve noticed onset of tinnitus, so I met with Dr. Wareham for consultation. He is very professional and easy to talk to, and he scheduled a hearing test for me. Immediately after the test, he explained the results and we have a plan moving forward. Very glad he’s my doctor for this issue. ”

“I just had my first-year check after receiving my hearing aids 1 year ago. Dr. Lam was very kind and professional over this past year and was excellent in helping me decide on what hearing device would best suit my needs. I have been very happy with the service provided and the politeness of their office staff. ”

“With the help of Doctor Lam, she conducted the test for my hearing and was able to find out i have a hearing loss and so she recommended that i need a hearing aid to support my hearing. While we are waiting for my permanent hearing aid, i was asked to use a temporary one, and it feels great that i can hear so well now. Thank you so much! ”

“I've been going to see Dr Lam since 2018 and this review is the same as all the others I've written before: Dr Lam, her technicians, and the office staff are the greatest!”

“Dr. Lam truly cares about her patients. She has a student intern working with her and Dr. Lam double checks the hearing test conducted by the intern by redoing some areas of the test herself. Dr. Lam is always upbeat, positive, and supportive of her patients. ”

“Audiologist Lam and Dr. Wareham are professional and down to earth with no-nonsense approach to treatment. Both are professional and personable at the same time. The staff also very helpful and knowledgeable. ”

“I wanted to get a baseline gauge of my hearing, since I'm an audio engineer. The office staff was very helpful. Hang Lam, the audiologist, was a tremendous joy to work with as she knew her craft excellently, answered all my questions, and made me feel comfortable and I was able to really enjoy my time there! 5 stars, and will for sure be going back when I need to. Professional and wonderful!”

“Everyone is always pleasant and helpful. The experience is great. Love being notified in advance of appts. Have enjoyed everyone I have worked wirh.”

“I have had hearing problems for quite awhile. I knew I needed hearing aids but wanted the testing to learn how bad I was. I had a really fun experience with my "girls" doing the tests and really appreciated the help they gave me in explaining everything to me.”

“At this website I see all these glowing reviews of what a great and wonderful audiologist Hang Lam is. If you have already read them, you can skip mine; I am in complete agreement with them. She's professional and personable at the same time, thorough-going in her testing and diagnoses, patiently explaining everything I need to know about these "instruments" that we all hate but can't imagine living without. And I can't imagine going to anyone else.”

“Excellent willing helpful experience, both with staff and Dr. Wareham !!!”

“My husband and I have been seeing Dr. Lam for a long time now. I don’t think we could have made a better choice! She is amazing! She is extremely meticulous about fitting us right and making sure that we are 100% satisfied. She will keep trying different models until she finds the one that is just right. Dr. Lam is so patient when teaching how to put the hearing aids in, how to adjust them, etc. If one of us has a problem, she gets us in as soon as possible or she manages to make us happy some way or another. We highly recommend her!”

“My appointments are at the Sycamore Drive office in Simi Valley. Great staff, friendly and courteous. Dr Hang Lam is a great audiologist, professional, sincere, and caring with patients. Always making sure to address every last detail regarding hearing aids. I highly recommend the West Coast ENT team!”

“Have been going to this office going on three years since my hearing loss became severe. ALL the staff have always been professional, kind and helped me whenever I had a problem. Out of all the audiologists I've been to over the years, Dr. Lam is the best! Thank you all. ”

“Dr Lam has been caring, sensitive and most informative. I have learned more from her than the three drs I encountered previously. She is the best!”

“Dr. Bennet showed nothing but kindness and professionalism.”

“Excellent service and overall exam. Every part of the process was explained to me including the results. I feel that I received a very thorough baseline to compare future hearing issues. Thank you. ”

“Dr Hang Lam is absolutely the Best!!!! She really cares about getting you the best hearing aid fit for you. She helped me so much with my insurance. She is so genuine and caring.”

“Everyone was excellent and knowledgeable ~ Thank you! ”

“Han Lan was superb. Good insight and expertise. Understood my unique problem.”

“Dr. Hang Lam is awesome in every way!”

“Dr. Lam is incredible, she found the perfect solution for me and she did so with incredible customer service and attention to detail. Highly recommend West Coast Hearing and Dr. Lam!!!”

“The staff are excellent! They take great care in getting my hea ring tests. Out in the lobby you do not have to wait long for appointments. I enjoy the service I get when I come in.”

“Dr. Lam has been very helpful. She has been able to help me with all of my needs. I would highly recommend her. ”

“Dr. Lam is amazing! I appreciate the time she takes to figure out my unique hearing situation and find a solution. The office staff is excellent as well, they work extra hard to get appointments within a day or so, sometimes even the same day! ”

“Dr. Hang Lam is the best. I give her an A++.”

“It was comfortable. I got to see the inside of my ear on the big screen. It was kind of fun actually.”

“I think she's very thorough, she did a good job!”

“She was professional and easy to talk to. ”