Island Better Hearing - Melville

“The doctors and staff at Island Better Hearing in Melville "Get It"! They not only understand the importance of selling the appropriate product; they fully understand that superior customer service is critical in keeping their patients happy and returning to them "for more". There are so many audiology practices on Long Island to choose from. I've been a patient at Island Better Hearing for 15 years, and would not even consider going somewhere else. I not only like the team at IBH. More importantly - I trust them to do what is right for me.”

“Whole office experience has been great. People at front desk are pleasant and helpful. Dr. Tracey is excellent, what I call the 3 P’s. Professional, personable, and punctual. As one can tell, I highly recommend this office!”

“I have been a patient of Island Better Hearing for over 10 years. The office office is incredibly professional, with a welcoming and knowledgeable staff that always goes above and beyond to provide top-notch care. Dr. Tracey Lynch is truly exceptional. She takes her time during every appointment, is incredibly thorough, and balances professionalism with a warm, friendly demeanor. Eight years ago, she recommended that I switch from using one hearing aid to two, explaining how it would improve my ability to process sound and understand speech, especially in noisy environments. I was hesitant at first, but she was absolutely right—this change has significantly improved my quality of life. I'm forever grateful for Dr. Tracey's expertise and care! ”

“I have been working with Lori and her staff for a few years. I find Lori to be an excellent professional with a great amount of expertise in her profession.”

“New Patient Hearing Exam and Evaluation for Hearing Aids - Just had a very positive and helpful experience at IBH. The office staff are friendly and accommodating. My exam was conducted by Dr. Katelyn Stoehr, who was very careful and focused during the test. My hearing was so poor that Dr. Katelyn configured a pair of hearing aids right after the test and put them on me so that I could better understand the test results and her evaluation and recommendations. Wow, what an experience. I have not heard that well in years, it was an incredible feeling. I am really happy and impressed the doctor took the time to do that for me. So, we were able to talk through my results and answer all my questions. It was a very enlightening and pleasant experience. I felt so confident in Dr. Katelyn and IBH, that I placed an order for my first ever hearing aids at the conclusion of my evaluation. I could not be more pleased with my experience at IBH and the care I received from Dr. Katelyn. Thank you !”

“My first visit, staff are extremely professional, courteous, and provide audiology services at the highest level. ”

“Finest care anywhere!!! Dr. Lori & staff are so helpful, professional, & accommodating. I remain confident & appreciative that I am receiving the best care.”

“I am a new patient but I have a very positive reaction to my fist visit”

“I have been coming here for decades! I work in medicine and rely a lot on my hearing aids in my day to day interactions. I am also very particular about my hearing aids and Adjustments. Island better Hearing has ALWAYS been extremely accommodating with my crazy schedule, empathetic to my concerns, knowledgeable and caring! I see Dr Tara most often and Dr Jill as well too. They are both amazing and will make you feel comfortable and at ease about your concerns and needs. The front end staff is also very kind and sweet. They work hard to get their patients taken care of and you always feel welcomed there. Top notch service all around ”

“Every time I have been to Island Better Hearing I have found everyone at their office to be very polite, knowledgable, caring and helpful. It is a pleasure to deal with medical professionables who treat you as a person. not a chart.”

“Dr. Lynch and her staff are extremely professional, courteous, and provide audiology services at the highest level. This is the third practice I’ve used over many years, and they are the best! They are genuinely nice people, and I highly recommend! ”

“I have used IBH for 15 yrs. & have received the most excellent, personal service that anyone could ask for. They are always there for you to provide any necessary service to improve your hearing experience! All PhD providers who know their stuff”

“I enjoyed going to my appointment with Dr. Jillian Kornfeld. She always greets me with a smile and asks me how I am doing along with my family members. Jillian takes her time with me and is very patient with her tests of my cochlear implant processors. If I need any adjustments or any equipment that needs to be ordered, she is ready, helpful, and knowledgeable in her work. I highly recommend Jillian Kornfeld for any person who has difficulty hearing whether it be someone who needs cochlear implant testing or hearing aids. She will definitely make your life better with you hearing your best. ”

“Tracey and the staff always take care of my needs and address my problems professionally and satisfactorily.”

“Professional service”

“I started seeing Dr. Lori's Dad in the early 1980's. He got me started with my first hearing aid. Over the years, Dr Lori has grown the practice and I have been helped by her as well as Drs Tara and Tracey, They are on top of all the latest trends in hearing health and I totally trust their counsel!”

“Dr. Jillian Kornfeld is wonderful. She’s attentive and always adjusts my hearing aids to the best level.”

“Great people Great service ”

“Just finished with my yearly check up with Dr. Tara Mazzone , as usual Dr. Tara was great and very professional and committed to helping people. It's always a pleasure going to the office. Everyone is always really helpful. ”

“I saw dr. Jillian Kornfeld and just got my second set of hearing aids. The testing beforehand was amazing and nothing like the first time in another state. She is patient, kind and very professional. I have a follow-up meeting with Dr. Kornfeld in three weeks to assure the hearing aids are working perfectly and to answer any questions I may have. I would recommend Island Better Hearing and Dr. Kornfeld without question. ”

“Thank you!!! Your Dr and staff make me feel so comfortable. Your suggestions to improve my hearing & Tinnitus are do able. ”

“Just came back from seeing Lori Trentacoste cannot say enough how wonderful she is explained everything in details and had a great visit wound recommend her to anyone who needed to go she is above 5 stars thank you Lori ”

“After being a patient of other audiology/ hearing aid providers, I discovered Island Better Healing. I am so thrilled to now be a patient of this provider. Lori Trentacoste is a consummate professional. She is extremely knowledgeable, professional, patient and personable. Whenever she has made device recommendations, they are always for the best quality and most effective hearing aids which are also the most affordable. She discourages my spending money unnecessarily on “bells and whistles”. The entire office staff is wonderful They are always very responsive, personable and helpful. Without any reservation, I wholeheartedly submit the highest recommendation for Island Better Hearing.”

“Excellent office and very friendly, professional staff. ”

“If you check my review from 6 years ago it would still be the same. That itself says something about the office. Lori is the audiologist I visit with and she is nothing short of fantastic. The care and time that you receive from everyone in the office is superior to anything you can expect. Here , I am a patient , not just a number. When you go to a healthcare provider you want understanding, listening and empathy. That is exactly what you have here at IBH. ”

“Dr. Lynch is caring and professional. The office is inviting and keeps appointments timely. The equipment is state of the art and the staff is friendly. I would recommend Island Ear without reservation. ”

“So far, so good. Dr. Lori is very knowledgeable and experienced. Any questions you may have are patiently answered with explanations provided. I am hopeful that the device provided on the next visit results in what I am expecting.”

“It was a very pleasant experience in the office. I received great care and treatment and would recommend Island Better Hearing to anyone. Dr Tracey was kind and caring. Thank you for your help!”

“Tracey Lynch is excellent and well versed in all aspects of client hearing needs and questions. Practice works well with insurance issues. ”

“Tracey Lynch is a phenomenal audiologist and the sweetest , caring person I know. Treating a 101 year old lady, me, must be a challenge but Tracey is always there for me and my hearing problems. Thank you!”

“If you’re looking for a top-notch Ear Specialist with a great experience, look no further than Island Better Hearing! From the moment I stepped through the door, I was treated like a VIP. The staff was attentive, and super friendly the office was impeccably clean, and the services offered were second to none. ”

“Dr Lori is an excellent audiologist. I’ve been wearing hearing aids for a very long time. I forget I have them in they are so comfortable. Dr Lori greets me with her smile and warm personality. I recommended Dr Lori to my daughter and she is very happy with Dr Lori. ”

“Such a lovely experience and very thorough. Would def recommend visiting even if you’re not local. Very caring and attentive staff”

“Dr. Tara provides fantastic service. Very knowledgeable, friendly, and work very well with our daughter with special needs. We love her and all the staff at IBH. ”

“oh my god the best hearing aid place i have been going to like forever dr LORI IS WONDERFUL AND SO IS HER WHOLE STAFF FRIENDLY AND SO HELPFUL I WOULD RECOMMEND ISLAND BETTER HEARING IN MELVILLE LONG ISLAND TO ALL”

“My visit with Lori was excellent. I'm so happy that I chose to make an appointment with Island Better Hearing. I'm extremely satisfied and will be returning for a follow-up visit .”

“Dr. Lori Trentacoste and the Island Better Hearing audiological team are head and shoulders better than any other audiologist team I’ve ever been to. I’ve been to a number of other audiologists over the past twenty years, but they were never able to help remedy my hearing issues successfully. Dr. Lori really listened, asked all of the right questions, and tailored a hearing aid program for me that greatly improved my hearing. As a final note, I have never been to a health care practice that made me feel so welcome! It's obvious that Dr. Lori and the staff are committed to a successful outcome when you come to them with your hearing concerns. I have never been happier with my hearing than I am today, thanks to Dr. Lori and the IBH team. ”

“Tracey Lynch is an excellent audiologist—I’ve been seeing Tracey for 13 years and so did my mom, after following her from a different facility. She is thorough, accurate and a lovely person. You can’t go wrong with her!”

“Needed hearing aids looked at for efficiency. They were cleaned while I waited, and an appointment was made for a following cleaning in 2 months. ”

“I've been buried with work and realized that I was a few days from a vacation in Aruba and asked Dr. Lori if she had any availability. She did not and I figured that because she's so good and in high-demand. Lori referred me to Dr. Jillian and it was my first time with her after years with Lori. Dr. Jillian was awesome and I honestly felt like I was in the amazing care from Lori - the professionalism was top-notch. Dr. Jillian explained everything in layman terms and was completely thorough with her testing and examination. She even used a machine to "Powerwash" my ears which I've never had before and removed some stubborn earwax. Jillian made me feel like I was her only patient she had for the day and I knew the waiting room was packed it was a nice comforting feeling! These Audiologists at Island Better Hearing are simply amazing! They have given me my life back, my social life back and most of all my family back. Drive the extra miles and fight the traffic to come to Melville. You won't be disappointed, I promise you!!”

“Great experience in all regards! ”

“I just had my first hearing evaluation with Dr Lori. Needless to say, I walked out of her office more than pleased. Dr Lori was extremely thorough, patient and answered all the questions my husband and I had. I feel fully confident that I had made the right choice by coming to Island Better Hearing. Even the staff was friendly and very helpful. ”

“Dr. Tracey Lynch is knowledgeable, thorough and friendly. She takes the time to explain everything clearly and completely. I am extremely satisfied with the way I am treated in the office and over the phone by her and the office staff. Thank you all for caring and doing a great job in the process. ”

“Dr. Lori Trentacoste has been so very helpful all the way around….advice what to request at the VA ( I’m a veteran ) her tweaking of my hearing aids ( from VA ) , helping with mold fit , giving excellent hearing tests etc, etc She was recommended to me by Dr Schessel ENT and highly praises She’s an excellent audiologist and I have seen many..tops in my book ”

“Excellent care from Island Better Hearing and Dr Lori. Caring and accommodating staff. Highly recommended ♥️”

“IBH has surpassed my expectations and have always been extremely helpful. I'm grateful for their assistance and expertise. My dad's going to be 81 soon and has dementia, so IBH takes a little off my plate due to their diligence.”

“IBH shows, and has always shown, the highest level of professionalism at what they do. Could not imagine being on a hearing loss journey without their invaluable expertise!”

“I met Dr. Tara for the first time last week. She was more than excellent. Gave me a lot of time to review my hearing loss. Was very professional, very kind, very caring. Thank you Dr. Tara.”

“Dr. Tracey is a consummate professional.Highly recommend this practice.”

“We had some concerns about our 20 month olds hearing. Dr. Tara was incredible to work with. She has so much patience and made the test easy and fun for our son. ”

“Tracy is amazing!”

“Tara rocks. She couldn’t be more professional and caring”

“ This was my first visit to Dr Lori and I felt like I've know her forever. She is VERY knowledgable in her field and was very patient with all my many questions. She was outstanding in all respects. She evaluated my hearing loss, explained everything thoroughly. Throughout the process, she was very friendly, knowledgeable, professional and patient with all of my questions, and a good listener. I'm so pleased that I came to this office to see her. ”

“Dr. Jillian was very professional & helpful. She adjusted my aids which enhanced my hearing that is being hampered by chemo treatments.”

“I have been coming here 15+ years and see Dr. Tara. As a young female I struggled for years with my managing hearing loss and she has been extremely helpful, caring, understanding and compassionate in making me feel and hear better. This also goes for the rest of the staff as well. Always taking the extra step to help and accommodate me. I can’t say enough good things about IBH! Thanks for all you do. ”

“I came in with my left ear blocked; couldn’t hear a thing. Saw Dr. Tracey, who noted I had a massive wax buildup. She was upbeat from moment one, but fixed the problem perfectly. She was dead on about any after-effects (all short term). It was the first time anything like this has ever happened to me, but I will be back for an annual check-up. Highly recommended!”

“Excellent , professional service as always. Always willing to help the patient . I had what I thought was a problem with one hearing aid, but the staff solved the problem for me . They are the BEST!”

“Front office staff is friendly and helpful. Dr. Jill did an excellent job explaining my options for a hearing aid and helping me select the one that was best for me. After I got my hearing aid, she taught me how to use it and care for it. I left my appointment feeling informed and confident about using my hearing aid. Dr. Jill is also very personable and easy to talk to.”

“There is nobody better than Dr Lori!! If you wear hearing aids you know how important the right ones are, and Dr Lori is a master at getting you the best experience and the best results! Everyone knows how important a good Dr is, we’ll look no further she is the BEST! ”

“Dr. Tracey was amazing! Very professional, friendly and gentle. I went to her for ear wax management and she made me very comfortable . I will definitely go back to her! Thank you so much, Dr. Tracey for helping me get over my fear of ear wax management procedure!!”

“Tara is a gem. Personable, professional and knowledgeable. ”

“Tracey Lynch has continued to provide me with the type of professional knowledge, friendly disposition & personal attention needed to best treat my hearing loss. I would highly recommend her to anyone seeking an experience that will help put aside one’s anxiety by learning how to deal with & find a practical solution to restoring ones hearing loss. ”

“Professional and extremely interested in resolving any problems I may be experiencing. Dr. Lori reviews medical history, personal and family issues, examines both ear canals and middle ear drum health before an evaluation of hearing and aids function, plus cleaning and care of aids at visit. I am so happy to be a patient of her practice and praise the care and the employees professional work ethics.”

“My experience has been absolutely amazing. From my first appointment, through selecting an hearing aid to maintenance and care. Dr. Tara - is professional, personable, and just fantastic. The team at IBH - is friendly, caring and thorough. Highly recommend!!! ”

“Cannot emphasize enough the wonderful service received from the staff and doctors at IBH. You are courteous helpful and kind and I so appreciate the comfort you give me every time I have to see you. ”

“I started looking for an audiologist several years ago and was given an ear exam just using headphones. That was all the audiologist did before giving me a quote on the 1 hearing aid that they suggested. Years past and I came across Island Better Hearing and made an appointment. Dr Lori was professional, knowledgeable and patient to provide the best solution to my hearing loss. She gave me several hearing tests in a soundproof booth, in order for me to try different major brand hearing aids to be able to select the one that I had the best score. She allowed me to demo those aids to get a feel for which ones I felt were better before spending the money on just any device unlike the other audiologist who did not go the extra mile. I personally would highly recommended any of the 3 audiologists at Island Better Hearing for their expertise, knowledge, understanding and ability to properly educate and help select the best aid for me. Thank you Island Better Hearing for getting me to hear better. ”

“I went to Island Better Hearing yesterday and met with Dr. Jillian Kornfeld for my cochlear implant hearing test. Jillian is so nice and caring and really listens to you to help you hear your very best. I also was impressed with the other staff who welcomed me into the office before my appointment since this was my first visit to this office.”

“I wish all doctors could be as interested in improving the patient’s condition as Dr Tracey. Not withstanding her proficiency in her field, she really does care. The bonus to this office is the staff, who in my opinion, are equal to Dr. Tracey’s standard. ”

“IBH and Dr. Tara Mazzone are wonderful! Dr. Mazzone is so patient and creative in her approach to finding the most accurate means of determining our special needs daughter's audiograms. Our daughter has difficulty in communicating and concentrating while in the booth, and Dr. Mazzone and her team come up with very innovative ways to keep her engaged and focused. We love her friendly demeanor and we find that her results are right on target for our daughter. We would highly recommend Dr. Mazzone and Island Better Hearing for all your audiological needs.”

“Good location . Easy parking . Welcoming well run office with friendly staff. My first consultation with Dr. Lori was thorough and not at all rushed. My questions were answered and the results of my hearing tests were carefully explained . I left feeling well cared for and I am eager to return to be fitted with hearing aids that will almost certainly improve the quality of my life !”

“After many months of my wife telling me that I needed to see an audiologist, I contacted Island Better Hearing to meet with Dr. Tracey. From making an appointment to meeting with Dr. Tracey and having my hearing evaluated, the whole experience was delightful. I didn't know what to expect from the evaluation but after spending an hour with Dr. Tracey, I not only understood my hearing loss but had a clear direction on how to move on. The office is very professional and Dr. Tracey was wonderful. I heard everything she said which is why I went to an audiologist in the first place.”

“The staff is courteous and helpful. But, Tara goes above and beyond expectations. She is not only courteous and helpful, but she is willing to take the time to explain every step of testing, results and future actions. ”

“Courteous. Pleasant. Very professional. Very knowledgable and make you feel comfortable. It was a very pleasant experience. ”

“I have always found all of the staff members to be very attentive to my needs or questions every time I visited IBH.I see Dr.Lori periodically and she has been most helpful in her treatment and explanations.”

“Tara is amazing to work with. She is extremely knowledgeable and helpful. The staff at Island Better Hearing are accommodating and helpful with any and all situations. I highly recommend them. ”

“I cannot praise Dr Tracey enough. So knowledgeable and competent, provides excellent service, and super cheerful. Always finds time for me for an emergency. I live an hour’s drive from her office, but would never consider going anywhere else because I know I could never find anyone else as good or caring as Dr Tracey. ”

“Island better hearing was just what i needed! I came in for a basic ear cleaning and left very satisfied. I met with DR. MAZZONE she was very helpful and kind. Her hospitality is above and beyond. Thank you again ”

“Tracey was superb. She clearly was there to solve my hearing problem… not to sell me a hearing aid.”

“Look no further for a place to go for your hearing needs . The staff and audiologist are the best. I have worked with Dr Lori and Dr Tracy the most . They both went way above in their efforts to make sure you got the best devices for your needs. Dr Tara has helped out in the past when I needed an adjustment and was also very helpful.My most recent experience with DR Tracy went way beyond what I expected . ”

“Top notch service when devices need help. Outstanding and friendly staff, always willing to help. I recommend to all my friends and family. ”

“Tracey Lynch Au.D gave me top notch treatment and assistance in my first-time buying of hearing aids. As an audio professional myself (recording) and musician - my needs vary somewhat from others, and Dr. Lynch's communicating skills,thoroughness, and knowledge enabled the dialog I needed in order to engage in the process of appropriately analyzing and managing my hearing attenuation. She has my highest appreciation and recommendation. ”

“I have been very happy with the friendly and competent staff. All three audiologists are so knowledgeable and caring. They are always available to help with my hearing issues. ”

“Excellent job of screening and diagnosis by Dr. Tracey Lynch. Tracy was very personable and informative regarding my hearing issues. I'll be back to IBH for assistance, as needed. ”

“Island Better Hearing, the Doctors & Office Staff, are all extremely professional, knowledgeable, friendly & help with any issue one may have & Always with a Smile. Dr. Lori is amazing. Immediately you will feel at ease & instantly know that you are in the best of hands (same for Dr Tracey). After treating with the Best, I’d never consider any other Audiologist. ”

“All staff in this office are thorough, knowledgeable and professional. ”

“Dr. Tracey Lynch is consistently, absolutely wonderful. She is always very kind and patient. ”

“I have been Dr. Trentacoste’s patient for quite a while now, and my respect for her continues to grow. She is not only bright, professional, and thorough, but she is also kind and caring. She explains things so I can understand what’s going on, and takes the time to answer all my questions. I have recommended IBH to friends because I know they will love Lori!”

“First time patient who needed a tune up on devices I bought from an out of business provider Lori was great, fast and responsive I am now a believer and a new patient Thank you”

“It was time for me to get help with hearing loss. Dr. Tracey Lynch is professional, empathetic and knowledgeable. She administered a thorough exam and explained all the results. I am so excited to say that I will get my hearing aids soon and enjoy being with people again! ”

“My experience was both professional and informative. R. Tara always explains everything and puts your mind at ease. I recommend this place to my friends and relatives who have fearing problems. ”

“I have used Dr. Lori & her staff for over16 years at Island Better Hearing and I could not be more positive about their excellent services regarding hearing loss & providing appropriate service & recommendations to solve anyone’s hearing loss issues. The after purchase & follow up care is exceptional excellent! I highly recommend IBH for hearing care, definitely a step above any other available entity.”

“The office and staff have always been very helpful in providing support and handling issues that might arise.”

“Lori is amazing. So patient and knowledgeable. Couldn't ask for a better experience.”

“ Service is often an afterthought in the business world. That’s not the case at Island Better Hearing. A few days ago, my hearing aid began acting up. It would randomly become muffled, and sometimes changing through the different settings would also cause it to become muffled. I found that shutting the aid down and powering it up again, it would work until I tried to change to a different preset. After making sure I had a fresh battery in it, the mold was clear, and trying all the presets on the app, I decided to bring it to IBH in the morning and have them check it out. I would also bring along a few of my older aids to see if I could get them refurbished, so I can use them as backups. I play in a band, and I really can’t afford to have my hearing aid go dead on stage without one to immediately replace it. I showed up, without an appointment mind you, and asked if Tara was available. Everyone at IBH is great, but I’ve been going to Tara for years, because she knows best how my wacky brain works. She’s waited patiently while I call up different synthesizer presets on my iPad, so she can adjust the EQ settings on my aid while I play them. She’s gone out to the parking lot to adjust my aid, so I can hear the open trunk alarm on my car. But Tara happened to be with another customer. The woman at the front desk, whose name escapes me right now, asked how she could help. I explained that the Oticon I was wearing might need to be sent out for repair, and that I also wanted to look into how much it would cost to refurbish one or both of my Resound hearing aids. She explained how the refurbishing process would work, looked up which Resound was the newer of the two I had, so I could decide which one(s) to repair when I got the quote, and left a message to Tara for me regarding an aid accessory I had dropped off a while back. When during the course of conversation she learned that both Resound aids had had issues with moisture, she asked me if I wanted to have the Oticon I was wearing put in their drier. I said, “Sure!” After about 15 minutes or so, she came back and said that there had been a lot of moisture in the aid. She explained that the moisture was most likely the cause of the issues I was having with the aid. All of this was done with a smile, a boatload of patience, and respect for the customer. It’s been several days, and my Oticon has been working perfectly. All presets and Bluetooth work. My old aids are on the way to be checked out, and I’m a very satisfied customer. Could I buy a hearing aid elsewhere? Sure, I could. Would I? Absolutely not. Because when it comes right down to it, IBH ticks all the right boxes. TL;DR - I had an issue with an aid, walked in sans appointment, got great service, my issue was solved, and spent not a penny. You can’t go wrong with Island Better Hearing! ”

“Tracey is professional, efficient, and very personable. I would recommend seeing Tracey to any family member or friend. The front desk ladies are very nice and accommodating the office is clean and the equipment is state of the art.”

“Dr Lori has taken great care of me for the last 4 or 5 years since coming to this great office. Not only is everyone very pleasant and helpful but always ready to add a helping hand. I fine Dr Tara extremely friendly, helpful, kind and caring. I know she loves what she does and very dedicated to her patients. It is a pleasure to be in her company. Thanks.”

“Very positive experience. My visits were always on time and the interaction with everyone was warm and professional. Extra callout for Tara who made my experience enjoyable and instructive. I Highly recommend Island Better Hearing. ”

“I was very nervous of course having to go through the fact that I needed a hearing aid, it is a little traumatic admitting not being able to hear.. I must say from the beginning to the end of my process better hearing made me feel so comfortable and at ease it was such a pleasure . Tracey was a pleasure to do business with she was so patient with me and so understanding, I highly recommend better hearing for any hearing aids or hearing aid needs, batteries etc. I highly recommend them and give them a five star rating thank you better hearing for making my hearing better..”

“I cannot say enough great things about the staff at Island Better Hearing. Everyone is so friendly and accommodating. In addition, they really care about the patient and treated me with the utmost respect and care for my sensitive issues. Hearing loss is an emotional journey and finding people who care and truly empathize makes the acquisition of a hearing aide that much easier! You can tell that everyone enjoys their job and cannot so enough to make you feel special! Thank you for allowing me to have much better hearing and no longer fight with my family because of me constantly saying “what” or “huh”!”

“Always professional and concerned about what is best for the patient. Dr. Tracey always investigates the best alternative to resolving a concern. Thank you again.”

“I am very happy to have found Tara at IBH. She is kind, caring, patient, and knowledgeable. The office staff are all very professional, and helpful. I highly recommend this office.”

“The entire staff are knowledgeable and very helpful. They are willing to put in extra time, when necessary. They really understand the full range of problems and concerns caused by hearing loss. They make themselves available. They are very positive people. The doctors know the various hearing aids well.”

“I have been using hearing aids for 25 years and did not use them do to my work environment. When I stopped working 2 years ago it was time to start using hearing aids again. I spoke to my ENT and he recommended Dr. Tracey at Island Better Hearing. I am extremely happy I decided to use this practice!!”

“Lori is a lifesaver ! Island Better Hearing is the best in service and compassion . I feel like I got my life back with new “ears”. ”

“It’s so easy to get a quick appointment and each member on staff is kind, caring, and professional. They all make me feel comfortable (though I may have come in feeling somewhat scared & vulnerable!) ”

“I have been coming here for over 10 years! Dr. Tara is sweet, kind, understanding and compassionate. Office and staff are always clean, professional and welcoming. I highly recommend all the providers at this location! Would give 10 stars if I could.”

“Always excellent service, very friendly, easy to schedule, always resolve my issues quickly!”

“Whenever I enter IBH I feel welcomed. Whether it’s to having my mother’s hearing aides cleaned, obtain supplies Or an appointment for her or me. The short waiting times are a +! I’ve seen 2 of the 3 audiologists and they are both personable & compassionate. This clinic is all about relationships. I’ve referred a friend who also feels the same!”

“Tracy is a true professional and a delight to work with!”

“I am very lucky to have Dr Lori Trentacoste as my audiologist. She is extremely competent and kind and the entire office staff is excellent. ”

“Picked up my new hearing aids Tracey explained everything and answered all my questions the ladies in reception where very helpful and courteous ”

“Being a musician I was understandably anxious about my hearing loss. It had reached a point where it was truly affecting both my professional and social life. After being checked out by an ENT doctor and audiologist it was quite clear I needed hearing aids. My journey led me to Island Better Hearing which was listed on a website run by an Arizona audiologist Dr. Cliff. Upon meeting Dr. Tracey Lynch I knew I had made the right decision. Her patience and professionalism truly put me at ease. I highly recommend this facility.”

“I have been working with Island Better Hearing since a sudden hearing loss 15 years. At that time, I questioned how I would continue in my profession as a Psychologist, as well as having many concerns about my functioning in social and family situation. With the expertise, support, and sensitivity provided by audiologists Lori Trentacoste and Tracey Lynch, I was able to transition to using a hearing device to continue to manage my professional and personal responsibilities. In recent years, Dr. Tracey Lynch, has always been available to assist when I have experienced challenges with hearing. She is always patient, sensitive, and extremely responsive. I could not ask for any more, and feel fortunate to have been referred to the extremely competent and caring team at Island Better Hearing.”

“They are great. Made a big difference in my life ”

“Excellent service and met all my needs with my aids. I was able to communicate with the office in a timely manner. The staff is terrific and helpful with a professional atmosphere. I would recommend anyone who needs hearing aids to come to Island Better Hearing. ”

“The professionalism, caring, and compassion displayed by everyone at Island Better Hearing is incredible. Dr. Lori provided me with a loaner aid and took her time and patience to ascertain that the aids were paired correctly, that the feedback was nil, etc. I have been a patient of Lori's for many years and not only do I find her to be an amazing audiologist but an equally amazing person! Thank you IBH and Lori for all you do!”

“I saw Dr. Lori yesterday and had a great experience. She was knowledgeable and explained everything to me. I would strongly recommend her.”

“IBH is the best experience a person with a hearing loss can have. Everyone is wonderful. I’ve been dealing with Lori for over 10 years. She is stellar - competent, compassionate and her stunningly fabulous sense of humor - always makes my day!”

“As always Courteous, professional friendly service by all”

“Great staff, very friendly audiologist (Tara). Professional service, clean office and quick appointment. ”

“I have been seeing Dr. Lori for several years now for hearing aids. She is always so patient and understanding explaining all aspects of my hearing problem and what the aids can accomplish.. She listens to my concerns and takes her time in making sure that I’m getting the most from my hearing aids. She greets me with a smile each time I come in and makes me feel like family. I would highly recommend her and this office to anyone who is having hearing problems.”

“Staff was efficient and professional. I felt welcomed and relaxed during consultation and fitting.”

“I highly recommend IBH for anyone needing an audiologist. I have been using them for many years and consider Lori, Tracy, and Tara to be extremely helpful while being professional, competent, responsive and always available. The office staff is always pleasant. I feel very lucky to have found IBH to address my hearing needs.”

“I was very impressed with Dr. Tracey. She had a lot of patience and explained what I needed to know about the process. I highly recommend her. ”

“Dr. Lori is excellent, patient, funny + understanding .I came out feeling euphoric that someone could help me so much . Thanks !”

“Dr. Tracey Lynch greeted me with a huge smile, through her plastic-windowed mask at our consultation. I explained that I had discreet in-canal hearing aids before but was somewhat disappointed and eventually stopped using them. Dr. Lynch clearly explained what practical options I had, after a complete audio-test, and she gave me the option of trying two different brands, with ample time to try both out in the real world! I am totally satisfied with my purchase and overall experience, and I would not hesitate to heartily recommend the doctor and 'Island Better Hearing'!”

“My whole experience at Island Better Hearing was exceptional. Dr. Tara patiently walked me through the testing process and then the process for learning about and wearing hearing aides. Any questions I had about cost or the hearing aides were thoroughly and patiently answered by her or the other staff members. I was apprehensive about taking this step and not only was it much easier than I’d imagined, I now understand the importance of having done it! ”

“Tara is in my opinion a consummate professional. In addition to being pleasant she is extremely competent. Thank you again Tara for all your help. ”

“In so many ways Dr. Lynch was a cut above what I expected and had experienced elsewhere. She was focused on accurately assessing my hearing needs, providing me with all the information I needed to make an informed decision, and committed to making sure I understood how to get the most from my hearing aides. She was completely on top of her commitment to getting it right. It worked for me and my family. ”

“Music has Queen “B” (Beyoncé)... I have Queen “T”... the one and only Dr Tracey!! I don’t know if it’s possible to express how wonderful she is. Kind, considerate, helpful, brilliant, devoted...need I go on? She is truly one of the most important people in my life and I appreciate everything she does for me!! Wish all doctors were like Dr. Tracey!!”

“I have had a 5+ years relationship with Dr. Lynch. She is an outstanding audiologist. She is always available for consultation and has always satisfied my needs. Give her a try, you won’t be disappointed.”

“Dr Lynch was wonderful and professional as is the staff!”

“My experience at IBH has been totally quality. The staff interactions were solid and polite and respectful, not to mention response time was quick. Lori is extremely knowledgeable, patient, and thorough. She answer any questions and explains everything as well. I had testing, diagnostics, hearing aid programming as well as adjustments, and know that I am getting the best of care. IBH truly has their patients’ interests at heart. Highly recommend!!!”

“My experience with Tracey has been very helpful getting used to wearing the hearing aids.”

“Dr. Lynch tested my hearing and assessed my options after understanding my preferences for a hearing solution. I couldn't have asked for a better experience for a difficult to accept situation. ”

“Dr. Lori Tentracoste took the time to make me feel comfortable and to make my experience a pleasurable one. She was personable and very professional. She explained the process every step of the way and answered every one of my questions. I am very happy with my hearing aids, the staff at Island Better Hearing, and especially, Dr. Lori!”

“Dr. Lori Trentacoste is wonderful! Kind, knowledgeable, helpful! Her warm, caring manner was perfect for my 94 year old father! All the staff was courteous. ”

“Dr. Lori Trentacoste is amazing she listened to all my concerns and addressed each one. As an educator I need good hearing in and around the classroom. In the past I was able to lip read what my students were saying, along with the actual sounds that they were making. Today with masks, shields and students talking lower it became more difficult to put together what they were saying. Lori was able to match what I needed to hear better, and to make it a better place for my students to learn. Thanks again Lori”

“Dr Lori is wonderful, extremely patient & knowledgeable. She Actually listens to the concerns I & other patients have & with her keen sense of caring & knowledge always has the answer & reasons behind her answer to address those concerns. Having been to other Audiologists in the past, I can honestly say Dr Lori & the staff at Island Better Hearing is the Best of the Best.”

“The entire staff is excellent. They are warm and friendly, professional and knowledgeable. I am so happy with Tara.”

“My experience at Island Better Hearing has been outstanding. The staff is very welcoming and efficient. Dr Lori is a warm, caring professional who is extremely knowledgeable and makes her patients feel very comfortable. My previous audiologist, who was located in Manhattan, retired and I have been searching for an audiologist on Long Island. Dr Lori Trentacoste was recommended to me and I am delighted. I would highly recommend Island Better Hearing.”

“Dr. Tara is my audiologist. She is very helpful, compassionate, patient and professional. I have been with IBH for over eleven years and I will never give them up. All staff members are warm, friendly and professional. I would recommend my friends, family and loved-ones to IBH. Camini ”

“Dr. Lori is a kind, considerate empathetic person who makes you feel at home the minute you meet her....My experience there is nothing short of amazing.. everyone is patient and very accommodating...Highest recommendations for this clinic”

“I did research looking for an Audiologist that’s specialized in tinnitus on Long Island. I started with looking up tinnitus Organizations And who they recommended And better island hearing kept popping up. I then looked up reviews and they were all outstanding and better yet they are 10 minutes down the road from where I live. I was originally was looking for an audiologist for my husband and he was so pleased that I ended up going to see them also. I can’t tell you how happy we are. Thank you Dr. Tracey”

“Dr. T was referred to me and couldn't have been happier with the results. She was the consummate professional, made the process as seamless as possible and converted a nervous situation into a positive experience.”

“Dr. Trentacoste utilizes the most advanced technology available with care and respect in a relaxed and professional setting. ”

“Wonderful experience and results . I don’t know why I waited so long to get hearing aids”

“Dr Tracy Lynch is an understanding and patient audiologist who cares about her patients above all else. He directed me to move from in the ear to behind the ear hearing aids which I love. I highly recommend IBH.”

“Dr. Tara Mazzone has always treated me with knowledge & great care. I totally recommend Island Better Hearing. ”

“I have been been going to IBH for years and wouldn’t even think of getting my hearing aids from anywhere else. This is a very professional organization that always looks out for their customers (current and future). They look to solve any issues with my hearing aids in a friendly and timely manner. I can’t thank them enough for everything they’ve done for me!”

“I’m a new resident of LI from Florida and not a patient. When my hearing aids did not work I-brought them to IBH and they checked and adjusted them. I asked for the charge and was told. No charge. We just cleaned them. Wow. Thanks ”

“Amazing and friendly staff! Very thorough, patient and super helpful with getting hearing aids!! ”

“I had to visit Island Better Hearing for a problem I was having with my hearing aid. I was so impressed with the caring manner and competency of the entire staff, I have to share my thoughts with future patients. I whole heartedly recommend Island Better Hearing to anyone needing audiology attention.”

“I have been a patient of Island Better Hearing for several years. My provider, Dr. Lori Trentacoste is a consummate professional. She is personable, caring, thorough, extremely knowledgeable and competent. Every visit to her office is an absolute pleasure, and one that I always look forward to. The office itself as well as all office procedures are very hygienic. I feel absolutely safe at Island Better Hearing. This is extremely important to me, especially so during these times of the Covid-19 pandemic. All the office staff personnel are pleasant, caring and efficient. Without any hesitation, I wholeheartedly recommend Island Better Hearing.”

“LI Better Hearing is the best! Friendly, professional and efficient! I would recommend everyone to come here.”

“The staff are so loving and so nice and I love my hearing aids that I can hear everyday and thanks to the wonderful staff from my heart. ”

“I’ve been a customer for 8 years & still can’t get over the excellent service and kindness I receive on every visit. TOP DRAWER DR.’s !”

“They are very professional and eager to please! I can hear now with quality and also blue tooth technology allows me to link up with my iPhone. ”

“The professionalism, responsiveness caring and sensitivity at Island Better Hearing is second to none! I’m so grateful to Lori, Tracey, Wendy, Maria and the rest of the staff. I couldn’t recommend them more highly!”

“Island Better Hearing is the only place to go, that when I moved to Delaware I would drive back to NY, for whatever I needed, for me to continue being connected to hearing the sounds of daily life. For many years I was lost, not finding the right audiologist. Then I met Laurie, Tara, and Tracey. They are all supportive and caring. I would be lost without their understanding. They are the best! Along with their entire staff. ”

“Wonderful to deal with!”

“The hearing aids work very good and service is excellent.”

“My sister, introduced me to IBH. I am so thankful! Lori is a super human being, friendly, knowledgeable, cheerful, supportive and patient. The office staff is very helpful, always smiling and friendly. ”

“I have been seen primarily by Lori for almost 10 years. She is the absolute best; always patient when listening to all the issues we who are hearing impaired face every day and recommending new solutions. Her entire staff is competent, helpful and pleasant. I highly recommend Island Better Hearing.”

“Dr. Lynch has been very helpful and accommodating with flexible hours and a strong ability to explain all the aspects of my new hearing aids. This office has also been consistently helpful to my wife with her hearing loss over the last 6 or 7 years.”

“Dr. Traci and entire staff are true professionals. Dr Traci listened to my needs and concerns accommodated me with various options and even indicated they can be switched out after time if necessary. Highly recommend this practice.”

“Dr. Tara is outstanding; professional, personable, effective and efficient. I have used Island Better Hearing for over twenty years and continue to recommend folks with a hearing issue to visit IBH. I'm amazed with the technology of my new hearing aids. Thanks to the staff and particularly Dr. Tara for being so patient. ”

“Dr. Tara Mazzone was an absolute pleasure to work with. She was patient with my daughter every step of the way in the hearing aid process. She was very helpful in explaining the different features of the hearing aid so that we were comfortable with it. Thanks Dr. Tara for helping my daughter achieve her best hearing!”

“Great friendly staff and excellent audiologists!! Highly recommend them, changed my life for the better. ”

“The entire staff in this establishment is aware, conscientious, and helpful. They have attended to my hearing issues for several years. Dr. Lori is an efficient, knowledgeable person who has always worked with me to resolve my hearing problems. I heartily recommend them to anyone who needs help with a hearing issue.”

“In over twenty years that I have been a patient of Island Better Hearing, Dr. Lori and her staff have provided caring support, kindness and understanding, along with state of the art hearing products that have been dispensed with personal attention to my individual hearing needs. I have recommended many people to this practice and continue to do so. Hearing loss is a very difficult and sensitive issue. To find Doctors of Audiology that truly care about the people who walk in their doors, is something rare.”

“The staff is warm and friendly, I felt very comfortable in the office. Lori spent a long time with me. She was very patient and answered any questions I had. I am so happy I found her she changed my life.”

“The staff is cordial and competent. They are willing to spend however long to explain all details or questions you may have. You are not forgotten after a purchase but offer you lifetime assistance as required. I would not hesitate to refer them to others. ”

“Beginning 3 years ago when I first visited Island Better Hearing I have been impressed by their caring and response to my needs. During my initial visit, Dr. Tracey Lynch performed a thorough examination and fully evaluated my life style and then I was fitted with hearing aids that have improved my life. During follow-up visits and evaluations the high quality of personal care and support has continued. I recommend the services offered by Island Better Hearing to others. Each time I visit Island Better Hearing, I thank them for improving my quality of life and I tell them, "I Love My Hearing Aids". Thank you Island Better Hearing.”

“This is the most compassionate, most efficiently run office I have encountered in years. And that is the prelude to meeting and being examined and prescribed by Dr. Lori Trentacoste. Her expertise and command of the latest technology and her determination to work with the patient to achieve the highest level of hearing improvement creates a guarantee that you have come to the right place. Blessings on the person who recommended Island Better Hearing and Dr. Lori to me! ”

“Great place. Knowledgeable staff. Outstanding customer care and service. I went there on a friend's recommendation and I'm very glad I did.”

“I have been using Dr. Lori Trentacoste for around 7 years now as my audiologist. She’s been amazing support throughout middle school into college for me, and I couldn’t recommend anyone better than her. She also provides truthfully, what she thinks is best for you, and all of her recommendations have been perfect throughout the years. She has a great sense of humor and it’s always a comfortable experience meeting with her. Would recommend 100%! ”

“I wish I would have discovered this office when I first realized I had a hearing problem. They listened and addressed all my concerns and found a solution that worked well. They were willing to adjust the aids when my needs changed. I couldn't have asked for more.”

“I am a health care professional who experienced sudden hearing loss. My career would have been over if not for the compassionate, knowledgeable, and supportive staff at Island Better Hearing. Dr. Tracy Lynch has been there for me in emergencies, and has been sensitive to my professional needs in a way I have never experienced before from a health care provider. She has advocated for me in arranging urgent visits with physicians and is immediately available when a hearing aid malfunctions. Dr. Lynch is exceptional in both her knowledge and her dedication to her patients.”

“Island better hearing is the most professional, friendly, and knowledgeable audiology office that one could hope to be a patient. Dr Lori Tentacoste is the most caring, considerate, and brightest Dr. when it comes to my hearing. She brings the latest technology to each patients needs. The entire staff is efficient, understanding,and has the patients interest at heart. I fully recommend this office. ”

“Dr. Lynch and the Island Better Hearing staff were professional, efficient, patient and friendly. My questions were answered, options were reviewed and necessary information provided. It was a very positive experience. ”

“A good experience. They are knowledge and tested me very thoroughly. The hearing aids were perfect for me and they explained everything. Thanks ....”

“Island Better Hearing in Melville is a compassionate and professional haven for me, and I'm sure many others who suffer with hearing issues. Special kudos to Lori, who is not only an expert in her field, but has a special gift of listening and addressing individual concerns with understanding and ease - along with a fabulous sense of humor! I highly recommend this office to anyone who needs hearing help.”

“Tracy made me feel comfortable immediately by listening to my concerns and addressing them right on through my follow-up visits. The whole experience had been great! ”

“Great service and follow up. Free batteries forever. Love them!”

“I’ve worn hearing aids for 20 years and upgraded periodically for newest technology. Tara has helped to get me into the latest Bluetooth devices to enhance my hearing with my phone and TV. All the staff are professional and helpful. ”

“Even after moving away from Long Island I continued to rely on Lori and her staff from hours away. I've worn hearing aids for 30 years due to military service and they are the best audiologists I have ever worked with. They are very patient oriented and a pleasure to work with.”

“Tracey is the best - I have to drive from Great Neck for a consultation - no sweat as Tracey always be ready to help with a smile. ”

“What a wonderful experience with incredible staff and very dedicated and patient Doctors. I took my 3 year old with unilateral hearing loss to this facility for continued testing and to get an aid. They were all so friendly and patient with him! They have gone above and beyond to help us with what we need and have given us so much support in guiding us to receiving what my son is entitled to. ”

“I have been needing hearing aides for 15 years and using them for 10. I recently came to this practice for repair which went well. My hearing aides were 5 years old and I noticed I was becoming less engaged with my friends. I went to see Tara and she went through a series of tests. I told Tara what I was experiencing . I told her I just started piano lessons and I have always loved music. Tara suggested I try a particular brand and style that could suit me needs. When I left her office I turned on the radio in my car and listened for 15 minutes to my recorded music that I've been listen to for years. I could hear pianos where I never knew they existed. I am a very happy man. Thank you Tara for listening to me and finding the perfect match for me.”

“I recently had the pleasure of meeting with Dr. Tara Mazzone to have my hearing tested & then fitted for my first pair of hearing aids. She was extremely helpful in guiding me through the process of restoring my hearing after many years of denial and then tweaking them until I was completely satisfied! I have found all the doctors there to be caring and ready to help everyone who walks in the office and you won't find a better front desk staff who are all friendly and willing to do everything possible to assist you from scheduling your next appointment to getting any problems corrected as quickly as possible with your hearing aids. So my deepest thanks to to Drs. Tara, Lori & Tracey as well as Emily, Wendi, Kathy & Holly for making this experience a memorable and successful transition. You will not find a more caring group of people anywhere than at Island Better Hearing! ”

“I am a patient of dr. Tracy Lynch. Dr. Lynch is a wonderful caring professional who strives to accommodate her patient's ability to hear better. Her knowledge of my hearing disability is extraordinary. I feel so comfortable around her and highly recommend her services .”

“Tracey Lynch has been a wonderful audiologist and would definitely recommend using her as an audiologist. ”

“I received a complete audiology check-up and Dr. Lori made some adjustments to my right hearing aid. Thus, I'm hearing better! I really appreciate how well Dr. Lori listens to my concerns and acts upon them. I left the office in really good hearing shape! ”

“First used their service for simple repair, they were very helpful and even though I did not buy aide from them they did this for no charge. Several weeks ago needed a new right side aide. They were efficient, friendly and excellent to deal with. Their entire staff so helpful and friendly. Thank you Tara, Tracey and Lori - Lana”

“I researched hearing aids at quite a few websites (manufacturers, audiologists, etc.) for a long time before choosing an audiologist for my first-ever hearing devices in July 2016. Although many audiologists are closer to my home, I chose Island Better Hearing because they offered more manufacturers, including the two that pioneered devices made for an iPhone (Starkey and Resound), and because I liked their website. Nine months later, I'm happy with my devices and have had a 100% positive experience with audiologist Tara; she knows her stuff, goes out of her way to be helpful both in the office and by responding to e-mail, and, having recently added my aging dad to her patient list at an independent living facility that IBH visits, has won him over, too, who aptly described her as "very sweet" (after complaining about the attitude of the audiologist he had used through 2016, when he was still living in his own house). The office seems to be very well run; try them!”

“I have been associated with Island Better Hearing since I migrated from the West Indies eight years ago. My experience with this establishment has been excellent and very professional. The appointment times are kept, I am always received in a warm and pleasant manner and I have always been treated with the utmost respect. I referred my husband to Island Better Hearing and the amount of assistance he received was beyond words. Tara has been taking care of my hearing needs but by and large, every member of the team is accommodating and caring. Thank you staff of Island Better Hearing. ”

“Without question, I received the most professional care and treatment. The staff is courteous, focused on helping their patient, and always professional in manner. I have already referred someone to them -- she was already a patient!”

“Tara & Lori are very caring with problems and definitely knew their business well. They are a pleasure to do business with.”

“I liked everything! Knowledge, expertise, courtesy, patience, pleasant staff, always positive attitude! They help their patients through this very difficult issue of hearing loss with competence and caring. I am so grateful.”

“All the staff at IBH are some of the most patient friendly staff I have ever come across. They are all extremely knowledgeable in their field. They always go above and beyond to make sure their patients are well taken care of and happy after their visit. This is the only place I would ever take my son for his hearing needs. I trust them all completely with his care.”

“The entire staff is efficient, cooperative, friendly and a pleasure to deal with.”