Staff
Patricia Johnson,
AuD, FAAA
Audiologist
Dr. Johnson primarily practices as a clinical audiologist at the UNC Hearing and Communication Center (UNC-HCC), a faculty clinic in Chapel Hill. She provides adult diagnostic and aural rehabilitative services, with specialization in hearing and assistive technology. As clinical manager at the UNC-HCC, she oversees daily operation to ensure quality and reliable patient care. With the UNC-HCC serving as the formative training site for UNC’s doctoral students, Dr. Johnson also provides daily clinical education via one-on-one student supervision. Using her expertise in hearing technology. Dr. Johnson teaches the AuD hearing aid courses for first year students. With a commitment to community service, Dr. Johnson can often be found providing hearing presentations and screenings around the Triangle, with a special focus on the aging population.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 9 verified patient reviews for UNC Hearing and Communication Center! Their average review score is 4.56 () from 9 reviews.
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“I bought a pair of expensive Phonac rechargeable hearing aids from this outfit. 1. The battery of the left hearing aid failed periodically. 2. Their audiologists could not fix the problem, and once misdiagnosed it . 3. They sent the earphone to Phonac two or three times for repair. No improvements resulted. 4. After a while, I twice requested replacement by another Phonac unit rather than repair. My requests for replacements rather than repair, if actually passed on to Phonac by this outfit, did not result in improvements for a significant length of time. 5. My requests to this outfit for a replacement from another manufacturer resulted in no action. 6. On-line searches about this Phonac device uncovered some really poor reviews. 7. An appeal to the UNC hierarchy inspired a call to me from this outfit promising redress, to be handled by another UNC activity. 8. Have heard nothing since.”
Received 07/11/2024Official Response from UNC Hearing and Communication Center:“Everyone on our team takes great pride in going the extra mile to solve problems for our patients. When it comes to hearing care, it can be tricky. Sometimes there are device issues. Sometimes there are charger issues. Sometimes there are some user issues. And, sometimes there is a combination of any of these issues. We are continuing to work to resolve things for this patient. An extensive 75-minute consultation with the Clinic Director was provided on the same day this review was posted. There is an action plan in place for this patient and they left the appointment on July 3rd with full agreement regarding the proposed action plan. As always, we work to provide excellent patient care for every patient we see. We are confident we will find an acceptable resolution for this patient too.”
“All personnel at the UNC Hearing & Communication Center at Meadowlands in Hillsborough, NC were very professsional and caring when I went in for my test and when I came back later to be fitted with my hearing aids. Wish I had done it sooner.”
“The professional audiology staff at the UNC Hearing Center went above and beyond expectations to guide and care for me and lead me to the proper choice in hearing aids and they have improved my quality of life exponentially. Stephanie, especially, is a God-send. But the graduate student interns and even the people at the reception desk are all terrific.”
“My experience with the staff & doctors was beyond exceptional!! Not only did they take great care & spent much time with my evaluation & questions I had, they provided follow up for new hearing aid owners that is just invaluable. I cannot believe the difference it made in my hearing to get fitted with aids-----I'd recommend them to anyone who qualifies. They are not 'your grandad's' hearing aids these days. I enjoy listening to music via bluetooth right into my ears & making phone calls too. A special shout out to Ms. Anne Marie Egan, who was incredibly kind, patient & encouraging throughout the entire process as well as Dr. McKenna for her wonderful 'people' skills.”
“Hearing tests very comprehensive and thorough. Nancy McKenna is very professional and my new hearing aids are working well. She also addressed a specific case of wind noise when bike riding. Thanks. ”
Clinic details
The UNC-HCC is part of the Division of Speech and Hearing Sciences in the School of Medicine at the University of North Carolina at Chapel Hill. They have been providing the highest level of hearing evaluations and hearing treatment services in the Chapel Hill area for over 50 years. It’s our mission to continually set and raise the standard of hearing health care in the Triangle area while training the next generation of audiologists.
Our nationally recognized, itemized (unbundled) model sets us apart from other clinics. Hearing aids and assistive devices can be a large investment. Separating the cost of hearing devices from the cost of professional services makes hearing care more affordable and accessible.
Hearing care services
The UNC Hearing and Communication Center offers a wide range of clinical services, from comprehensive evaluations to patient-centered aural rehabilitation. Our licensed audiologists are committed to providing compassionate and evidence-based care in every detail of your treatment. Whether you are just getting started or have worn hearing technology for decades, we are thrilled to meet you where you are and improve your quality of life through better hearing.
SERVICES OFFERED:
- Diagnostic Hearing Testing
- Hearing Aid Selection and Fitting
- Hearing Aid Service and Repair
- Tinnitus Evaluations
- Dizziness, Vertigo and Balance Evaluations
- Ear Wax Removal
- Musicians Earplugs/Monitors
- Assistive Listening Devices
- Educational Audiology
- Aural Rehabilitation/Counseling
- Hearing Protection Devices
Hours of operation
| Sunday | Closed |
| Monday | 8 am - 4 pm by appointment |
| Tuesday | 8 am - 4 pm by appointment |
| Wednesday | 8 am - 4 pm by appointment |
| Thursday | 8 am - 4 pm by appointment |
| Friday | 8 am - 4 pm by appointment |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Cash
- Check
- Debit
- Insurance accepted, please call for details
