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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 6 verified patient reviews for Coastal Carolina Otolaryngology - Myrtle Beach! Their average review score is 3.67 () from 6 reviews.
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“June 1 0 I had my hearing checked very quickly by Dr Rosner. Sue Clampitt tested my ears and said I need hearing aids. So, I walked out confused and was not sure what was next then I asked to see Sue and she had another patient so I left. I received a call my hearing aids were in I did not know they ordered any. So, I went and met with Devon and she had papers ready to sign and purchase for $3000. I had to pay $300 with 45 day trial. She had the financing done for the balance so I signed the papers. Then she ffitted me and I left. After 7 days they stopped working 6/24th. Finally on 6/26 I went to Surfside office 5 min. from my house just before noon and they had them working. I went home and they stopped working again. I drove back over and they closed for lunch so I waited until 1pm and told the front desk person I need these looked at. She said they do not come back here until next week. If you need them now you have to go to Myrtle Beach 26 miles round trip. what choice they don't work. So I went and thought I had these 7 days and they do not work. I saw Devon and said I want to return them something is wrong. She took them back and I asked when do I get my $300 back. She said you don't there is no refund in the 45 day trial. They only worked 7 days and no money back. This is my Dr Rosner not a fly by night place that just sells hearing aids. I would have never expected for this to happen this way. Even a big box will give you 180 return policy all your money back. I am retired and every penny counts. I still cannot imagine this could happen from Dr Rosner. 7 days and $300 gone. ”
Received 07/02/2024Official Response from Coastal Carolina Otolaryngology - Myrtle Beach:“Thank you for your review. I’m sorry to hear you had a frustrating experience. We apologize that our service did not satisfy your expectations. Our policies are stated in the signed purchase agreement.”
“Dr Devon gets 5 stars. When we moved here I was concerned that I would not find another audiologist like the one I had in Vermont. My fears left quickly ! Dr Devon is attentive, knowledgable, very responsive, and has made herself available when I have been in need. I am SO grateful to have found her . ”
“Dr. Devon Holt and staff are wonderful, I was seen at my scheduled appointment time. No waiting, office is new and immaculate. I felt like I am not just another patient, Dr Holt listened to my concerns I was having with my hearing aides. Dr Holt then took her time to examine, clean, adjust, and update to the latest upgrade explaining each step. My concerns and issues were rectified. ”
“Dr. Devon Holt tested and assessed my Husband for a long time hearing loss. He didn't think he needed a hearing aid. I knew he needed one! Dr. Holt performed the Audiology assessment, and ..for sure, he was prescribed a Hearing Aid! Dr. Holt coached him in this transition with expert guidance and assurance. She answered and re-answered all of our questions . When there is an issue that my husband needs help with , Dr. Holt is easily accessible , she even greets us at the doorway in the Lobby. She exudes the utmost of Professionalism and Knowledge. His Hearing Aid is of high quality and if there is an issue she tests the device and adjusts the issues. She's pleasant and courteous. Ask her about her Cats!! ”
“The 1st review on this site is over 2 years old. That being said I will not go anywhere else. Dr. Terrance Zimmerman is by far the most thorough, compassionate and has always tries to take care of my issues with ENT. He is very knowledgeable and makes you feel like he is there just for you, if for no other reason, even they he made have a very busy day. Thank you Dr. Zimmerman. God bless”
Clinic details
Coastal Carolina Otolaryngology has been providing services in Myrtle Beach for over three decades. The Audiology department has been available since 1999 and the practice has grown immensely by providing extensive care to pediatric, adult and geriatric patients. We are dedicated to providing the health care community with current diagnostic information and therapeutic intervention for all patients with hearing, balance, or tinnitus complaints. Our Audiology staff is highly trained in the most recent hearing aid technology and have over 45 years combined experience in all aspects of hearing healthcare.
Hearing care services
- Diagnostic audiology evaluations
- Hearing aid evaluations
- Hearing aid sales, fittings and programming
- Custom hearing products
- Assistive listening devices
- Batteries
- and more
Hours of operation
Sunday | Closed |
Monday | 8 am - 5 pm |
Tuesday | 8 am - 5 pm |
Wednesday | 8 am - 5 pm |
Thursday | 8 am - 5 pm |
Friday | 8 am - 5 pm |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details