HearingLife - Voorhees

“I had many disappointing experience to date which lead me to the conclusion to return my devices, most having nothing to do with the hearing aids. However, due to insurance limitations, I didn’t want to be forced to use this office and opted to return them before my 2 month trial ran out. Unfortunately, my schedule has been inflexible due to a new job, yet this company insists you schedule an appointment for everything including returning your devices. I had to return two other sets of hearing aids also paid by insurance and simply dropped them off signing one piece of paper and was on my way. However, today I was literally yelled at for 1.) not scheduling an appointment before walking in the door 2.) after telling them my experience of returning the other sets Dr Weasen said “well, how did that work out for you?” I’m not sure I’ve ever had a “medical provider” ever act so unprofessionally as she has throughout this process 3.) I was told I should never have just walked into the office and “they’ve never just walked into a doctors office.” Maybe I’m living in some alternate universe but I’ve had situations were I’ve walked into my doctors office (maybe waiting a bit) but no one ever made me feel I was causing them any type of inconvenience for needing assistance. No one walks into a doctors office without a true need. So, I’m now sitting with hearing aids that my insurance company told me to drop off and a company that wouldn’t take them back without an appointment. In the day of docusign - I’ve never heard of anything so ridiculous! FYI - I received several documents pre signed by this provider with MY signature before receiving my devices. They simply decide what rules they wish to follow based on what patients they want to assist. ”

“Dr McNabb and staff are excellent.They help with all problems concerning hearing and hearing aids. They are very professional.”

“Dr Cory McNabb has been nothing short AMAZING with my nine year old daughter during the entire process of designing, fitting, and programming her hearing aid. He made it fun for her (so much so she only wants to see him lol). Not to mention, he took his time explaining all our options, answering my many questions & putting my mind at ease. He made a difficult time in our lives that much easier by his kindness, compassion & knowledge. We will forever be grateful for him & all the staff ”

“I’ve been bringing my daughter to REM since she was 3yrs old. She is now 13. It has been nothing but a great experience. The staff are always helpful and professional. Cory and Sue are like family. We are ALWAYS treated with respect and with the highest regards. Thanks REM family! ”

“I have had nothing but great service from this practice. I have worked with Cory McNabb, Larry Gabbin, and currently with Stacy Weasen. They respond in a timely manner via email and would recommend this practice to family and friends.”

“Incredible company to do business with. Their customer service is impeccable. Old fashioned service with the most modern technology. I am extremely happy to do business with them.”

“My experience was terrific. Always a pleasure. ”

“The audiologist was excellent. Described everything clearly and honestly - I will miss her encouragement and easy examining. Thank you. ”

“Kathy took the time with my mother, lots of patience, spoke slowly and explained in simple terms. Very professional!!”

“Office is conveniently located and staff is friendly! The Doctor went over everything in great detail and answered all of our questions.”

“Kathy provided us with great service! ”

“Everybody at REM Audiology Associates PC Voorhees is exceptionally good to me always. Every time I go there, I learn more on how I use my hearing aid today 7/18/18 was really good. Thank you much for making life better for me. ”

“Staff is really great, they helped me with different thing for my daughter. I love this practice. ”

“Very good care. ”

“Dr. Shell was very thorough in his evaluation of my hearing loss. I have had other tests but his was the best by far. I told him I wanted to try the CVS $20 amplifiers first before I deciding. ”

“My experience was excellent! Robert Shell was very caring and efficient!! ”

“My experience was great!!!”

“Robert Shell was kind and explained everything to me. I would recommend anyone to him. ”

“Greeting warm, friendly and helpful, very knowledgeable. Dr. Schell relieved my anxieties. He really listened to what I said. He explained my options. He took time with me. ”

“Always have professional, personal service. ”

“Both people were very friendly and helpful and all my questions answered, Kathy Young and Robert Shell. ”

“Dr. McNabb is an excellent audiologist, I love coming to REM. We are more than just a number. The care my daughter receives is very personal. The staff is very helpful and knowledgeable with products and info. ”

“Thank you for all courtesies and technical knowledge. Dr. Gabbin took time with me and my daughters and was very thorough. I understood everything as explained and Cindy was great!!”

“My experience was great. Dr. Gabbin was so caring and explained everything. I would tell my friends about him. ”

“Very knowledgeable and helpful. Very happy with the testing.”

“Doctor was very thorough and paid close attention to me and my needs. He ensured I understood everything clearly. He was very kind and I had a very good experience. The receptionist was very warm and welcoming taking care of all my needs. ”

“My experience was interesting but a little scary as I couldn't hear as well. One ear seemed to get worse. ”

“Kathy's presentation was very good. All our questions were answered. ”

“Kathy was helpful and explained everything to us. She answered all of our questions. ”

“Audiologist was mannerly and very efficient. ”

“Your tech did a very good job. Very satisfied with the tech caring for my condition. ”

“I love my doctor, she is very professional, accurate and precise. The whole medical team is excellent. ”

“Very patient and caring. Professional in nature. Explained process and procedures very well. Very caring and professional. Excellent. ”

“My experience was excellent. ”

“Dr. Larry Gabbin was wonderful! He was patient, good listener and teacher. My mother and I both enjoyed his excellent bedside manners and professional services. ”

“My experience was very good. I like the Dr., he explained everything to me with a very good understanding. ”

“My service went very well with Kathy. ”

“Kathy was easy to work with. ”

“Wonderful. ”

“Dr. Larry Gabbin was very professional, took the time to explain everything to me as we went along. ”

“They doing a good job. Thank you. ”

“My elderly mother's life has changed with her hearing aids--she can now be a part of conversations, instead of a silent observer. The REM audiologists prescribed exactly the right hearing aids for her needs, and took all the time necessary to answer her questions and make sure she was comfortable with the product. Excellent, caring service!”

“Very helpful, nice and sweet. ”

“Been a patient of R.E.M. for several years. Have gotten very good service. "Sometimes" someone wouldn't be as good as another. I have a great one now in Larry Gabbin Jr. ”

“What I liked best were the friendly, courteous staff, appointments always right on time and audiologists who are patient and really listen to your questions and concerns. ”

“My experience at the office was 5 star from the front desk, Cindy, Sue to the intern Katrina. Though I did have a problem when I typed in the name of business safari, it only gave the Marlton office so I ended up at the wrong office. ”

“I’ve been a client of Rem Audiology for some time. My experience has been that the Staff is knowledgeable, current, answers all questions and is open to discussion, The Office Staff is professional and helpful. Communication re appointments, changes, etc. is is timely and complets. I have recommended others to your service.”

“Dr. Larry Gabbins was very knowledgeable, answered all my questions very thoroughly. Christa also, likewise, was excellent in this very friendly place. I would tell others about this place. ”

“My experience with REM Audiology has been great. I was able to be matched with the best hearing aid for my type of hearing loss. I also received counciling for tinnitus. The coping strategies were extremely helpful.”

“EXCELLENT!!! The best!!! Proficiency...5. Efficiency...5. Conduct...5. Larry Gabbins was very knowledgeable. He answered all of my questions thoroughly. Christa, also likewise, was excellent in these patient-friendly qualities, efficiency and proficiency. The entire staff treated us like we were favorite family members. ”

“The doctor, he super cool. Nice people. They helped me get a loan. I can hear so much better. ”

“This place is beyond amazing. There is so much that runs through a parents mind when you find out your newborn is deaf or hard of hearing. For me, I had no clue where to go or what to do. Corey and everyone else in the office laid out the next few years, what's to come and what to expect. There has never been a question that has gone unanswered or a worry that hasn't been calmed. The entire staff works around your schedule which is awesome. I cannot recommend this office enough! It's very welcoming and has helped my son in ways I would never been able to do myself. ”

“All the help was so good to you. Dr. was great, really enjoy everyone and everything was fast. I'll have hearing in a few weeks. Just great. ”

“I appreciated the kindness of staff, also the overall professionalism and cooperation from everyone. Cindy is superb for honoring my Hearing USA program. No waiting. Dr. Larry Gabbin Jr. was perfect, he helped with each request and was quite accommodating to any issues! It is the place to go! They offer excellent services and warranties. ”

“Excellent. ”

“No pressure, everyone was helpful.”

“Will, Dr. Gabbin, was very nice. He made me feel good about having to wear a hearing aid. The experience was pretty cool. I will be letting my friends know where to go if they have to get their ears checked. ”

“It was interesting and very different than what I expected. I hope the actual hearing aids will take care of my problems communicating with and hearing other people and not too hard to get used to. ”

“Everything has been excellent with REM Audiology. Kathy is caring. ”

“Perfect experience; very happy with Kathy's help.”

“Keep trying to get it right is what I liked best. ”

“I went in for an evaluation and it was handled first class from start to finish. I felt that the Audiologist was very competent and that inspires trust in both the tech and the company. ”

“Mr. Larry explains everything about the hearing test and aids. He also answers all my questions. Thank you. ”

“Very nice person Kathy is and the experience was fine. ”

“I have experienced the joy of a well fitted hearing aid for quite some time, and just purchased a new Phonak from REM. I wouldn't think of dealing with another audiology firm, because I really believe REM is best. From the second you enter there is a warm hello, and patients are taken on time. Susan is the cheerful person in the reception area. I always feel very comfortable there, and this time I was assigned to Robert Shell, soon to be a Doctor of Audiology. He is careful, caring and very knowledgeable. I picked up my new hearing aid today and I will return to REM in 2 weeks, just for a "check-up" and I know I will be pleased. I have recommended REM to several friends, just as a satisfied customer told me about the good service and attention. ”

“Everything were fine. The whole staff were wonderful. I have a language barrier, but the Dr. Larry Gubbing Jr., took his time to find a test in Spanish to do and plus he was talking with me in Spanish. ”

“I appreciated the nice manner Robert showed. He was polite and tried to solve your problem. ”

“Love you all, you are all great people”

“I experienced a very nice visit to get information about hearing aids for my special son! Everyone here was very helpful and caring! Thank you!”

“I liked the way Kelli explained everything and did what was best for me. ”

“The five things I liked best were the professional test, friendliness, helpful, kind and the patient is first. ”

“Very nice and informative. Taught me how to deal better with my tinnitus. ”

“I like being able to hear clearly. Dr. Sharon William, Aud. was very kind and made me feel at ease. The best hearing aid for me was recommended. ”

“I like best your customer service and the new technology for testing. ”

“She was wonderful, I loved her dearly. ”