High Country Hearing - Rock Springs / Lander

“Craig is always professional when I have appointments but more importantly he understands and is so kind. He is willing to go the extra mile to help you if you have any issues. ”

“Craig was very thorough in my hearing test and explained everything to where I could understand it. He also was able to use a great technology to see the tubes in my ears and I got to see them for the first time as well, which is something even my ear surgeon hasn’t shown me. He was very understanding and knowledgeable of my situation and listened to my concerns about my hearing. None of the previous hearing professionals had done that before, so thank you for that Craig I appreciate it so much! ”

“Can't rave enough about the service you get. Would confidently recommend them to anyone”

“Craig is great to work with, he tries to get you to hear better. He is constantly trying different adjusts to try and get your hearing to be better.”

“Good people, and Very Good Service!!!!”

“Lyssa provides excellent customer service! Very accommodating and helpful with the schedule changes I had to make lately. Craig is very knowledgeable and speaks to our level, not big 'medical wording'. I'm going on 3 years with High Country Hearing and am very pleased. Lyssa just told me if I continue to have issues with putting the domes on my aids, to just bring them in and she would do it for me. That's why she is in the office 5 days a week. Thanks Lyssa, and Craig for your service to us.”

“I love the caring and service of Craig and his staff. They genuinely care about each patient. A few years ago Iwas diagnosed with cancer and was confined to my home because of my immunity. MI desperately needed new hearing aids. Craig arranged a private time for me to be seen.He closed his business for a time and had his staff disinfect his office to accommodate my needs. What a wonderful man! I could hear again and was able to enjoy life a little more as I was sitting home mostly by myself. Will never forget his compassion!”

“My husband went to this clinic, because of ringing and concern of hearing loss. Did the test, he had minimal loss, but was recommended to buy $7000 hearing aids. We bought the hearing aids, thought about it over the weekend, then took them back on Monday. We went to elsewhere, did the test. Hearing aids would have cost $1700. They did not recommend hearing aids at such a minute hearing loss. I am disappointed that we were sold an expensive product that was not needed, because we blindly trusted the technician.”

“Well equipped, good staff, great service and assistance with insurance issues--professional but treats you like an ole friend, same with staff assistant.”

“Craig answers your questions, and makes sure you really understand. Good customer service. I can hear things now I hadn't heard in years.”

“Have always gotten great care from all the staff at High Country Hearing. Craig is an excellent audiologist, explains all aspects of an exam very clearly and takes great time answering any questions. Lisa always remembers appt. schedules with phone follow-up and very helpful when any supplies are needed. I highly recommend Craig and High Country Hearing if you are in need of help with any hearing problem. ”

“Today is my first day with a new pair of Oticon hearing aids (my brother donated his aids to me when he recently replaced his own). I am so excited! The first words out of my mouth after trying them on were, "Oh, geez, I'm talking too loud!" -- so I am being happy now in a quieter way, LOL! GREAT care, diligence, and knowledge on both Craig's and Lyssa's High Country Hearing in Rock Springs, WY, to guide me through the making new molds for the "insides" of the donated aids, and then putting it all together today. Excellent info to prepare me for the louder sounds of the world as my brain "recalibrates" with my ears. I now have a 2-week trial run with new aids. It's already a success to me just experiencing the past 3-4 hours since my fitting. I cannot believe how much I've been missing with my older but trusty aids (well, yes, I CAN believe). I am so grateful I found a local hearing specialist (Craig) who explains everything he's measuring in my hearing, the adjustments he's making on computer with sound levels for each ear's needs, and what this first 2 weeks will likely be like for me. I feel well-informed and supported, as well as delighted for my future. This is a louder and more wonderful world with all the nuances of sound around me, especially wild birds' calls. What a gift from my brother and a gift to find this terrific and experienced hearing specialist nearby in Rock Springs, Wyoming. Trust your ears to High Country Hearing!”

“They were so healpfull and patient with me As I tried t0 learn how to use the devices I will recommend them to any one who has a hearing problem ”

“Very pleased with my new hearing aids and especially the care to fit and adjust to my needs. The quality of care from Craig (hearing specialist) and Lyssa is exceptional. ”

“High country hearing is the best hearing aid center. Craig Burkey is the best !”

“I have been going to Intermountain Audiology for all my hearing evaluations and hearing needs for the past 6 years. I received new hearing aids and they are amazing, I can't believe how clear they are and no ringing in my ears. Craig is so friendly and knows his stuff. The receptionist Michelle is exceptional. The monthly payment plan is a wonderful program. ”

“I have used Intermountain Audiology for my hearing evaluations and hearing instruments for the past ten or more years. I have been very pleased with the services provided or requested. Craig Burkey has been my hearing specialist for the past 5 years. Craig has provided excellent care and is always very patient to listen to any concerns and make adjustments to my hearing aids as needed. He is top notch in my book for the care and advice he gives. The office staff has also been very helpful in scheduling appointments, caller reminds, and issuing supplies. Michelle is the current office manager who has been most helpful and friendly in her services. I highly recommend Intermountain Audiology should you need hearing services. ”

“Craig Burkey has been my hearing specialist for over 7 years and he has always given me the best care. He is professional and personable and I have always come away from a visit completely satisfied.”

“Overall pleasant experience. ”

“My experience at Intermountain Audiology in Rock Springs, Wy has been excellent! From the time you arrive and are greeted by Brenda, to the professionalism of Dr. Burkey. They will not only meet but exceed all of your hearing needs. I highly recommend them to anyone with hearing issues.”

“Dr. Garcia very professional and friendly. The exam was very good. Dr. Garcia reviwed the test results with me and made adjustments to my hearing devices based on the results. Great experience! Traci provides clinical support and always friendly and helpful with cleaning my Hearing devices.”

“My initial evaluation visit was conducted in a professional, yet comfortable manner. Dr Garcia made me feel at ease while explaining the procedure and answering all my questions fully. I started using my “new ears” immediately and am loving the clarity of sounds that I now have back in my life. Thanks, also, to Tracy (Patient Contact/Office Support) for her warm welcome and the ease in scheduling, processing, and her phone call following up.”

“I would like to pass along not only the friendliness and care I received, but the truthful fact that my hearing aids do for me what they said they would do. My tinnitus is not as loud now. I am part of group conversations again. When I remove my hearing devices I am stunned at the loss of hearing. These devices make my life so much better. The personnel go above and beyond to listen to me and provide understandable information. Highly recommend.”

“I had a most pleasant visitation with Tracy at the health fair in Rawlins. Great information. I plan to visit when my present hearing aid term has expired. Thank you”