Discover Audiology - Springfield

“Shari provides real care. Not just performing a service. I came in with a problem with my hearing aid (it was my own mistake). She made time between her other appointments and fixed the problem. Thank you so much!”

“I am a new patient of Dr. Norval's and could not be more happier with her excellent service! She took the time to fully explain her services and my options without feeling I was being rushed! I highly recommend her! ”

“I have been a patient of Dr. Norval's for 12 years. I appreciate her expertise and caring approach. She is one healthcare provider who is reachable and timely in her response to any of my needs related to my hearing. Dr. Norval recommends top quality hearing devices and explains their use. I feel very fortunate to have her as my audiologist. ”

“As a health care provider, I appreciate the care given to me by Dr. Norval. She listened to my concerns and readily came up with a plan. All of my questions were answered and she spent a lot of time explaining options to me. Her presentation was easy to understand. I also appreciated the fact she took the time to help me install the app and how to use it. I could not be happier with the product and the service. I would heartily recommend Dr. Shari Norval. ”

“My husband has been a patient of Dr Norval’s for over 20 yrs.I got my hearing aids 2 yrs ago.She is so very thorough, does an excellent job of explaining things,is very personable . She always does what is the right thing for you!”

“Shari has been my audiologist for 14 years. She has always been helpful and compassionate to my problems. Highly recommended.”

“My new hearing aids are great. Dr Norval made certain that they were adjusted correctly so I am hearing better now. She is pleasant, friendly and wants to make sure the hearing aids are correct for you. ”

“Dr Norval helped me recently with new hearing aids. I was pleased with the way she tested, fitted and adjusted the new hearing aids. She also paired them with my iPhone which I was very happy about. She is pleasant, friendly and knowledgable and her office is conveniently located.”

“I had a particularly pleasant experience at Discover Audiology in the last 30 days. The audiologist evaluated my hearing and the tests showed that my hearing loss was mild in certain areas, but severe in other areas. Confronted with this situation the audiologist recommended hearing aids that would resolve the issues I was having. I am pleased with the fitting of hearing aids and now have been wearing them for over two weeks. The aids I purchased could use Bluetooth technology to connect to both my I-Phone and I-Pad, but I was unable to connect to the I-Pad so on the follow up visit Shari took the extra time to call the help desk of the manufacture and obtain the instructions I need to connect successfully to both. The location of Discover Audiology is convenient and in a newly refurbished office ”

“I have been a patient of Dr. Norval for about 18 months. I have been tested 2 times. and ordered hearing aids each time. The most resent thru Medicare Advantage plan are rechargeable at no cost to me. I am very satisficed with my service and the hearing aids.”

“Shari Norval at Discover Audiology was so great to work with. She was patient and thorough in her explanations; and very willing to adjust my hearing aides to provide the correct fit for me. She was very professional, but warm and caring as well. ”