Onsite Audiology, LLC

“This was not my first time receiving services from a hearing aid company. I found Dr Smiley from Onsite Audiology knowledgable, professional and patient. My ears had never been irrigated for ear wax buildup. Dr Smiley took the time to explain ear care wellbeing before we got started on hearing test and hearing aids. In the past, no one bothered to explain this procedure and it’s importance to caring for your ears. Dr Smiley took the time to address my hearing issues and more. My appointments with Dr Smiley were never rushed. She was very detailed in her services, making sure I was properly fitted and that I understood how my hearing aids were to operate. I will definitely use Dr Smiley with Onsite Audiology in the future. ”

“I cannot express enough gratitude for the outstanding hearing aid service provided to my son with Down Syndrome. From the moment we walked in, we were greeted with warmth, understanding, and genuine care. Dr. Smiley went above and beyond to ensure my son's comfort and satisfaction throughout the entire process. One of the most impressive aspects of the service was the expertise in working with individuals with special needs. Dr. Smiley was well-versed in the unique challenges faced by individuals with Down Syndrome, including sensory sensitivities and communication difficulties. Her patience and compassion were evident in every interaction, making my son feel safe and at ease during each visit. Dr. Smiley took the time to thoroughly assess my son's needs, considering his specific hearing requirements and any potential concerns related to his condition. She explained the available options in a clear and concise manner, ensuring we had all the information necessary to make an informed decision. The fitting process was seamless and tailored to my son's individual requirements. Dr. Smiley took extra care to ensure the hearing aids were comfortable and appropriately adjusted to optimize his hearing experience. She patiently addressed any questions or concerns we had and provided thorough instructions on how to care for and maintain the devices. Moreover, Dr. Smiley demonstrated a remarkable level of flexibility and accommodated our scheduling needs, understanding the demands of managing a child with special needs. This level of personalized service made a significant difference in our overall experience. Thanks to the exceptional hearing aid service provided, my son's quality of life has improved significantly. He is now able to engage more fully in conversations, enjoy his favorite activities, and navigate his environment with greater confidence. The positive impact on his overall development has been truly remarkable, and we owe it to the remarkable service received from Dr. Smiley. I wholeheartedly recommend this hearing aid service to any parent or caregiver seeking exceptional care for their loved ones with Down Syndrome or any other special needs. Their expertise, empathy, and dedication are truly commendable and have made a lasting difference in my son's life.”

“I would like to say thank you to Dr. Smiley for her great job and great service. She is so kind and caring. She helped my father to get his healing aids. My family love her and I appreciate your help to my dad. Thank you!”

“Dr. Smiley went well above and beyond to help my mother, in hospice, with hearing aides. As well as driving far beyond her usual orbit, she managed several distressed calls and requests from my mother- who was suffering with dementia. Dr Smiley was patient, loving and understanding throughout. She really was a visiting angel! Thank you so much Dr. Smiley!”