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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 9 verified patient reviews for Onsite Audiology, LLC! Their average review score is 5 () from 9 reviews.
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“I woke up on a Sunday morning and my hearing aid broke as I was putting it in my ear. In the afternoon my wife contacted Dr. Smiley, she responded by text with the price for replacement or repair if in fact it could be repaired. We sent her a picture of the break. She said was repairable if she had the parts in the clinic. After work she came to our house and repaired the hearing aid. Dr. Smiley is wonderful, always professional and extremely kind. We’re so fortunate to have found her.”
“I recently had an appointment for my child at Onsite Audiology with Dr. Smiley, and it was one of the best experiences I’ve had at a doctor’s office. Dr. Smiley was extremely patient and respectful with me my child, making the entire process comfortable and enjoyable. She was also incredibly responsive via phone, email and text messages. I highly recommend Dr. Smiley and Onsite Audiology for their outstanding care and service! Truly a gem and such an asset to the healthcare field. ”
“This was not my first time receiving services from a hearing aid company. I found Dr Smiley from Onsite Audiology knowledgable, professional and patient. My ears had never been irrigated for ear wax buildup. Dr Smiley took the time to explain ear care wellbeing before we got started on hearing test and hearing aids. In the past, no one bothered to explain this procedure and it’s importance to caring for your ears. Dr Smiley took the time to address my hearing issues and more. My appointments with Dr Smiley were never rushed. She was very detailed in her services, making sure I was properly fitted and that I understood how my hearing aids were to operate. I will definitely use Dr Smiley with Onsite Audiology in the future. ”
Received 11/15/2024Official Response from Onsite Audiology, LLC:“Thank you for your thoughtful review and for the opportunity to serve you. We are always here to provide quality hearing healthcare when you need it. ”
“Dr Smiley is a blessing! Or 93-year-old dad was in Hospice and unable to travel. Dr Smiley took time to problem solve with me on the phone and then visited my dad. She performed an excellent examination, provided care (irrigation of the ear canal), and then made recommendations for his situation. She was gentle, thorough, personable, warm, and Daddy liked her! Her recommendations actually included NOT getting a device. How rare to have a doctor that meets the needs of the patient & family and is not pushing additional services or a product! My only regret is that we did not find her sooner as hearing issues are problematic not only for the patient but also for the family. Daddy could have had relief much sooner, but we were hampered by his inability to travel. Dr Smiley provided us with excellent service, meeting Daddy's needs, and her rates are very reasonable. Thank you, Dr Smiley! You helped us during a very difficult time, and we are so very grateful!”
“I cannot express enough gratitude for the outstanding hearing aid service provided to my son with Down Syndrome. From the moment we walked in, we were greeted with warmth, understanding, and genuine care. Dr. Smiley went above and beyond to ensure my son's comfort and satisfaction throughout the entire process. One of the most impressive aspects of the service was the expertise in working with individuals with special needs. Dr. Smiley was well-versed in the unique challenges faced by individuals with Down Syndrome, including sensory sensitivities and communication difficulties. Her patience and compassion were evident in every interaction, making my son feel safe and at ease during each visit. Dr. Smiley took the time to thoroughly assess my son's needs, considering his specific hearing requirements and any potential concerns related to his condition. She explained the available options in a clear and concise manner, ensuring we had all the information necessary to make an informed decision. The fitting process was seamless and tailored to my son's individual requirements. Dr. Smiley took extra care to ensure the hearing aids were comfortable and appropriately adjusted to optimize his hearing experience. She patiently addressed any questions or concerns we had and provided thorough instructions on how to care for and maintain the devices. Moreover, Dr. Smiley demonstrated a remarkable level of flexibility and accommodated our scheduling needs, understanding the demands of managing a child with special needs. This level of personalized service made a significant difference in our overall experience. Thanks to the exceptional hearing aid service provided, my son's quality of life has improved significantly. He is now able to engage more fully in conversations, enjoy his favorite activities, and navigate his environment with greater confidence. The positive impact on his overall development has been truly remarkable, and we owe it to the remarkable service received from Dr. Smiley. I wholeheartedly recommend this hearing aid service to any parent or caregiver seeking exceptional care for their loved ones with Down Syndrome or any other special needs. Their expertise, empathy, and dedication are truly commendable and have made a lasting difference in my son's life.”
Received 11/15/2024Official Response from Onsite Audiology, LLC:“Thank you so much for your thoughtful review. Wesley is so special to me, and it is always a pleasure to serve him. ”
Clinic details
Discover the power of care, compassion, and customized hearing services.
Whether you desire hearing healthcare brought to your business, in the comfort of your home, or in-office attention with a personal touch, we have you covered. We're able to offer solutions tailored to your preferences. Your hearing healthcare is our priority.
IN-OFFICE APPOINTMENTS:
Our quaint business studio is located in the Regus office building in Fayetteville, GA. We pride ourselves on being prompt, so there is little to no wait time. However, if you come early, help yourself to coffee or tea in the shared waiting area until your appointment time.
MOBILE HEARING SERVICES
WE CAN BRING SERVICES TO YOU!
Our portable audiology equipment allows quality hearing healthcare services to be brought directly to you.
Our audiologist examines the environment with a sound level meter to ensure that it is conducive to hearing testing. Every service provided in the office can be conducted in the comfort of your home.
Our primary service areas include the Southern Crescent Regions: Butts, Clayton, Coweta, Henry, Fayette, Lamar, Newton, Pike, Spalding, and Upson Counties.
Other counties may be considered upon request and availability.
All mobile visits will incur a travel fee based on distance. Please contact us for further details.
FOR BUSINESSES NEEDING MOBILE SERVICES:
Our Tiny House Hearing Clinic is the nation's first tiny house hearing clinic on wheels (THOW). Its state-of-the-art design and modern technology allow us to bring the clinic to your organization. Our 20x8 THOW has an ADA-accessible sound suite and LED monitors for visual reinforcement, which is ideal for testing challenging populations, such as those who cannot conduct traditional behavioral testing.
Contract mobile services are ideal for schools, educational agencies, early intervention centers, assisted and independent living facilities, and skilled nursing facilities. Other businesses may be considered based on needs and availability.
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Hearing care services
Pediatric Services - Please see below for a description of the various pediatric education services that we can provide:
- Newborn hearing evaluation
- Comprehensive hearing evaluations
- Auditory processing screenings
- Auditory processing evaluation
- Auditory processing/training therapy
- Prescription hearing aid options by top manufacturers
- Hearing aid selection, fitting, programming, care and maintenance
- Real-ear measurements (REM)
- Customized hearing protection
- Assistive listening devices
- Cerumen (earwax) management and removal
- Electroacoustic analysis of hearing aids
Adult Services:
- Comprehensive hearing evaluations
- Counseling
- Cerumen management (ear wax removal)
- Otoset
- Manual Irrigation
- Illuminated curettage
- Real ear measurements (REM)
- Hearing aid checks
- Hearing aid adjustments
- Hearing aid consultations
- Hearing aid selection and fittings
- Custom hearing protection
- Auditory processing screenings
- Auditory processing evaluations
- Telehealth options (for select services)
In-office appointments are available at our Fayetteville business consultation office by appointment only.
WE DO NOT ACCEPT WALK-INS
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Mobile clinic
Financing available
Telehealth services
Screen/test at home
Remote hearing aid programming
Ear cleaning
Clinic links
Hours of operation
Sunday | Open by appointment |
Monday | Open by appointment |
Tuesday | Open by appointment |
Wednesday | Open by appointment |
Thursday | Open by appointment |
Friday | Open by appointment |
Saturday | Open by appointment |
Evening and/or weekend hours available by appointment. Please call to schedule. |
CHECK OUT OUR MOBILE HEARING CLINIC
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Mobile clinic
Financing available
Telehealth services
Screen/test at home
Remote hearing aid programming
Ear cleaning
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify