Hearing, Balance and Speech Center, HearingLife - Hamden

“The audiologist who took care of my hearing aids was wonderful, efficient, and extremely knowledgeable. Thank you for excellent care. The receptionist got me an appointment so quickly and was so welcoming. It was a pleasure doing business with them and I will absolutely continue to do so and highly recommend them. Thank you.”

“Pete Bromley was professional and helpful throughout my appointment. I feel comfortable working with him.”

“I cannot begin to express how disappointed I am in the Hearing Balance & Speech Center (a Hearing Life center) in Hamden and Waterbury, CT. In October 2022 my wife and I purchased expensive hearing aids. The contract on page 3 stated, “… After the trial period a member is allowed up to 3 visits within the first year … at no cost. “. We were told that this allowed us 3 free visits to tune up the hearing aids. In May of 2023 my wife and I want to have the hearing aids adjusted and checked. At the visit we were told there would be a charge. When we objected the audiologist stated that the phrase “visits within the first year” applied to Dec 31, 2022, the end of the calendar year of the purchase and not 12 months from transaction date. We then called the salesperson who did not call us back. According to Collins dictionary, Law Insider and other sources, the definition of this phrase “Within one year as used herein means the year preceding the date of occurrence of this transaction. The definition of year is “a period of 365 or 366 days.” Based on their reaction I do not recommend this company to anyone looking for hearing aids. There are cheaper places where the service cannot be any worse than the Hearing Balance & Speech Center. ”

“Punctual and professional. Ask questions and they were receptive to answering them. They pay attention and were able to answer your questions in a timely manner.”