Tahoe Family Hearing Clinic

2074 Lake Tahoe Blvd Ste 9 South Lake Tahoe, CA 96150

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(530) 494-0085

Staff

Photo of Jenelle Sandy, AuD, CCC-A from Tahoe Family Hearing Clinic

Jenelle Sandy,
AuD, CCC-A

Owner, Audiologist

“Hello! I’m Dr. Jenelle Sandy, Au.D., CCC-A, pediatric and adult audiologist, here to serve South Lake Tahoe and the greater Lake Tahoe Basin.

I was born in Southern California and raised in rural Maine, the bustling city of Chicago and northern California. I grew up babysitting, nannying, and volunteering, always with a passion for working with children and people in some capacity to give back to my community.

I earned my bachelor’s degree in Communication Disorders from the University of Wisconsin-Madison and went on to earn my doctor of audiology degree at the University of North Carolina-Chapel Hill. I chose UNC (and they chose me) for their excellent pediatric program, ranked top 5 in the nation. From there, I went on to practice at a specialty pediatric hospital, Ann & Robert H. Lurie Children’s Hospital of Chicago. I worked with children diagnosed with rare diseases and illnesses in addition to their hearing loss diagnosis. This unique setting has given me distinctive skills to provide for my patients in ways others may not even consider.

Ultimately, my heart missed the mountains I experienced in my childhood. Returning to the mountains has rekindled my love of skiing and mountain biking, but my passion for helping and providing for my community has not dwindled. When I am not skiing, biking, or working, I can be found exploring the simple pleasures Tahoe has to offer with my loving spouse and two children.”

Photo of Rob Sandy from Tahoe Family Hearing Clinic

Rob Sandy

Operations Manager

Rob worked in corporate IT sales for a number of years prior to leaving and helping his wife, Dr. Jenelle Sandy, open Tahoe Family Hearing Clinic. His background is in sales, marketing, and operations. Rob assists anywhere he can in the business but his primary focus today is on operational tasks and ensuring a successful patient experience. He is passionate about working with his wife and helping to ensure the success of the clinic.

Outside of work, Rob enjoys doing anything outdoors, whether that be winter skiing, snowmobiling, hiking, golfing, mountain biking, swimming, or kayaking.

Photo of Sarah Moran from Tahoe Family Hearing Clinic

Sarah Moran

Office Manager / Audiology Aide

Sara Moran is a California native who moved to South Lake Tahoe in 2011.  Living the quintessential Tahoe lifestyle with her husband and two dogs, their family embraces every season by fluffing in the deep snow, bicycling and hiking the endless trails, boating the clear lake waters, and savoring views of the Sierra Nevada.

Sara has always had a strong desire to help others.  She was a private nanny after graduating high school and continued to help families until she moved to Tahoe where she continued that journey by becoming a Nationally Certified Medical Assistant.  Sara worked as a Medical Assistant in a variety of roles at the local hospital in South Lake for over a decade before joining Tahoe Family Hearing Clinic. 

When she is not studying to become a certified Hearing Instrument Specialist, Sara is answering the phones, scheduling patients, and assisting with a variety of office related tasks.  She is a certified Audiology Aide in California and is excited about assisting you with your hearing needs!

Location

Clinic location map Driving Directions

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 7 verified patient reviews for Tahoe Family Hearing Clinic! Their average review score is 5 () from 7 reviews.

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“Dr. Sandy is amazing! I’m hearing better than I have in years, thanks to her. I’m so glad that she opened her practice here in South Lake. No more off-the-hill or mail order hearing aids for me. Rob and Sarah are great too, very professional and personable. Your ears deserve the best, and Dr. Sandy is that.”

Roger S. of South Lake Tahoe, CA   
05/14/2024    Review submitted online

“I've tended to build up lots of ear wax my whole life & at times removal has been very uncomfortable, but that all changed when I discovered the gifts of a true audiologist in Dr. Janelle Sandy. Her skills are second to none, her methods have solved problems that I was totally unaware of & amazingly I now hear everything. Plus her clinic is in Tahoe, a short 10 minute drive from my home. And for me that all adds up to one bit gigantic.....ALLELUIA !!!!!”

Earl S. of Zephyr Cove, NV   
01/23/2024    Review submitted online

“As somebody who's struggled with hearing loss since childhood, I've been working with audiologists for the past 35 years. Tahoe Family Hearing Clinic is the friendliest, most knowledgable, and most professional clinic I have ever worked with. Dr. Jenelle Sandy programmed my existing hearing instrument better than anybody I've worked with before. In addition, she ordered and programmed a new instrument that allows me to hear with a depth and clarity I haven't experienced before. I would have expected to drive several hours to a major city center and work with multiple audiologists before finding anything approaching this level of precision and care. We are so fortunate to have Tahoe Family Hearing Clinic in South Lake Tahoe. They are truly a level above the others.”

Mike K. of South Lake Tahoe, CA   
12/30/2023    Review submitted online

“ Doctor was Very thorough and knowledgeable . I felt comfortable and relaxed. Thank You”

Paul S.   
08/16/2023    Review submitted online

“Such an amazing family owned business in the South Lake area. I had no problem getting an appointment and they put a ton of care into helping me understand my hearing loss and provided me with plenty of affordable options to help. I loved my experience so I took my 18month old for a hearing checkup. Their ability to handle littles was so impressive and the hearing test was not only adorable but very informative. They were able to help us find a build up of fluid that may impact speech progression. Loved my experience and I am sure others will as well.”

Jeff P. of South Lake Tahoe, CA   
12/16/2022    Review submitted online

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Clinic details

Family-centered, community-based

We are a family-owned private practice nestled in the heart of South Lake Tahoe, committed to addressing audiology needs across all age groups, from newborns to pediatrics and adults. We deeply understand the significance of hearing and are dedicated to guiding you or your child through every aspect of this journey, from comprehensive testing to identifying the perfect solution for your unique hearing requirements. 

Our extensive extensive range of services covers the latest advancements in hearing technology and ensures protection for your hearing help. We proudly serve the communities of South Lake Tahoe and the surrounding Tahoe basin, catering to individuals dealing with hearing loss and tinnitus.

At the helm of our practice is our owner and audiologist Dr. Jenelle Sandy, a compassionate provider with a firm grasp of basic sign language, fluency in Spanish and a commitment to accommodating your family scheduling needs with flexible hours.

You will find us on Lake Tahoe Blvd in the  Lake Tahoe Family Pharmacy strip mall. Care for your hearing so you can get back to adventure!

We accept CareCredit.

Photos

Hearing care services

Tahoe Family Hearing Services proudly offers these services:

  • Complete hearing evaluations including speech perception testing
  • Hearing aids (including CROS and BiCROS) and bone conduction devices: fitting, programming, maintenance and follow-up testing using real-ear measures
  • Newborn hearing screenings and full diagnostic Auditory Brainstem Response (ABR) evaluations
  • Pediatric behavioral testing: Visual Reinforcement Audiometry (VRA)/Conditioned Play Audiometry (CPA) 
  • Dispensing of assistive listening devices (ALDs)
  • Custom fitting of hearing protection devices: musician’s earplugs, in-ear monitors, swimplugs, sleep plugs, occupational plugs
  • Cochlear Implant candidacy assessments 
  • Cochlear implant activation, programming and follow-up services
  • Cerumen Management

We proudly serve our nations Veterans. If you are a Veteran or know someone who has served and needs hearing care, please contact us; you may be eligible for free hearing evaluations and hearing aids!

Amenities

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Hearing implants

Hearing implants

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

American sign language

American Sign Language

Tinnitus

Tinnitus

Ear cleaning

Ear cleaning

Spanish

Habla Español

Affiliations

Clinic affiliations

We are preferred providers of the NFL Players Association’s Professional Athletes Foundation. Our goal is to bring better hearing to former professional athletes and fit them with the hearing technology they need.

Clinic affiliations

We are a proud partner of HearStrong, an organization that spreads hearing loss awareness and provides hearing aids to those in need.

Clinic links

Hours of operation

SundayClosed
Monday9 am - 5 pm
by appointment
Tuesday9 am - 5 pm
by appointment
Wednesday9 am - 5 pm
by appointment
Thursday9 am - 5 pm
by appointment
FridayClosed
SaturdayClosed
Evening and/or weekend hours available by appointment. Please call to schedule.

Voted The Best Of Tahoe 2023!

Announcement for Tahoe Family Hearing Clinic

Amenities

Convenient parking

Convenient parking

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Hearing implants

Hearing implants

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

American sign language

American Sign Language

Tinnitus

Tinnitus

Ear cleaning

Ear cleaning

Spanish

Habla Español

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.