American Hearing + Audiology - Independence

“Kristen is the best hearing care provider I've dealt with. Besides displaying her skill set addressing hearing problems and the equipment she provides she evidences a genuine connection with her patients. She even was able to save me a trip to the doctor by skillfully removing a dome that had become stuck in my ear canal. I highly recommend her for your hearing needs.”

“Excellent service! .....Always friendly and efficient!”

“The best place to purchase hearing aids! Always helpful, friendly and there if you have a problem! ”

“My husband has had excellent service with the Independence office. His hearing aids have been great. The office is very convenient and welcoming to patients. Kristen & Lorna have been great for which to work and provide excellent service; always willing to resolve any issues experienced which have been very minimal. We would and have recommended their service. ”

“Not all American Hearing offices are created equal. While I purchased my hearing aides from a different "American Hearing" office, Kristen was able to configure my aides much better. Kristen has been very good at adressing my hearing loss an adapting the aides I purchased to my specific hearing loss. I would highlly recommend Kristen and the Independence location.”

“wonderful experience Christine and Lorna were wonderful and answered all questions very professional and treated us as family. American hearing is fortunate to have such valued employees.”

“ Both Kristen and Lorna are always friendly and professional. It is always a pleasure to visit this office. There were times I thought my hearing aids were destroyed but they still managed to fix them in no time. ”

“Very patient and explained things well. Appreciate Lorna in front office, too. Both very friendly and professional!”

“This is my 5th pair of hearing aids and all I can say is she was great. Went into every detail of what to do and will take calls if any questions come up. Did a great job.”

“I had excellent customer service at the Blue Ridge Tower American Hearing . They fixed my hearing aids because I had broken off one of the wires and she did it in 10 minutes and got me back on the road. This is the best office.”

“Very curtious, and helpfull”

“I would recommend this practice to all that have hearing problems. Excellent!”

“Love my hearing aids. Every body in the office were friendly and pleasant. I had explained to me why you should wear hearing aids and how your brain and ears work with your hearing aids. Awesome visit.”

“Whenever I call or come into the office, I receive excellent service ”

“Loren is always very helpful, pleasant & accommodating when scheduling my appointments. Kristen is caring and shows concern for my hearing disability.”

“Explained a lot to me very well and I understood. The staff is awesome. ”

“Staff very friendly. Explain everything very good. Will recommend to others.”

“My appointment was wonderful reception to technician. I hope your weekend is fantastic. ❤️❤️❤️”

“The office was so friendly and professional.My husband said he was very comfortable there and We would would rate it excellent.”

“This office is a very friendly. Kristen is very professional and is very up to date on the newest product available. She does an excellent job explaining everything about the product I chose. She made the required adjustments very quickly and spent a lot of time to make sure I had the best hearing I could have with my severe hearing loss. No problem setting up my next appointment with Lorna. Lorna is a pleasant and very polite. I'd recommend this office to family and friends.”

“I have had some slight hearing loss I have been concerned about. Kristen reviewed my hearing test with me and let me know what it meant and what my options were. I felt she only wants what is best for her patients. After deciding that I would give hearing aids a try she helped me decide on the brand to go with and even steered me away from the more expensive ones that I don't really need. It has been a pleasurable experience. Very friendly and helpful!”

“I arrived without an appointment. This was not the first time. The people were friendly, concerned, and were quick to determined the problem, which to me was an emergency. They quickly realized they would need to keep the aids and charger to determine the cause and solution. The ladies had it fixed by early afternoon. Excellent knowledge, rapid response, excellent results.”

“I arrived a half hour early. Kristen worked me in anyway. Retest my current aids, went smmothly, adjusted them so I could hear better, set me up with my backup pair. has at each visit made sure I understood the insurance choices. Wants there to be no surprises for the customer. The office is busy but feels smooth, professional. Confident.”

“She tested me and went over my results. Explained the cost and when I would get them. She was through Profressional but not overly friendly. Didn’t make me feel special. Did her job and that was it..”

“I was not happy to have arrived at a point in life where I might have to wear hearing aids. Kristen, however, helped accept this through her patient explanation of my test results and how hearing aids would help me. She spent a lot of time making sure I knew how my hearing aids worked and how I could make adjustments when needed. I feel much better today about wearing them.”