National Hearing & Balance - San Tan Valley

“Dr. Le is fabulous. She explains everything about the hearing aid evaluation and fitting process from start to finish. She does not suggest you proceed with the top-of-the-line hearing aid, as I have had to do in the past with my previous audiologist in a different state. She truly listens to your hearing history - what worked in the past and what didn't work for you. She understands that you, as the patient, have certain requests that are non-negotiable; this was huge for me. She speaks so I could understand in non-jargon. I have been without working hearing aids for about a year and I am ecstatic in about two weeks I will (finally) have the type of hearing aid I've always wanted but also one that is not the most expensive. Dr Le at National Hearing and Balance in San Tan Valley AZ will be my only audiologist going forward, I am an extremely satisfied patient. ”

“I have had hearing problems for a long time so I went through all the testing and analysis to get my hearing improved. I got them from another provider approx three years ago and had to return to the provider in about three days for they were making so much noise that it was driving me crazy with the birds and ringing so I just quit wearing them for about three years even after the provider programmed them. Needless to say, my hearing got worse to the point that my family was always asking me to turn the TV down. I tried my hearing aids again but they made so much noise that my friend sitting next to me in church asked me to please turn them down. I said that’s enough; couldn’t hear with or without them. That’s when I met Dr. Laci Le and what an education. I have not regretted it. She was telling me about the importance of programming the hearing aids with Best Practices and if I had the serial numbers for her to get into them. Lo and behold I had them still in the box but I didn’t know what they were for. The first provider didn’t explain none of the stuff that Dr. Le is telling me. She was able to program my hearing aids only after a hearing test and two other high-tech equipment. She explained everything to me before and after she did it with positive results each time. Dr Le educated me to the proper way to put them on, to wear them and remove them. I went back in two weeks for a checkup and when I thought it couldn’t get in better; she further fine-tuned and asked me to return for a second follow-up. On the way home, I couldn’t believe it. I could hear the radio a lot more clearly and actually understand every word. I wear them a lot more now. Thank you Dr Le with National Hearing and Balance.”