Hearing and Brain Centers of America - South Austin
Staff
![Photo of Dr. Keith Darrow, PhD, CCC-A from Hearing and Brain Centers of America - South Austin](/cloudfiles/clinicians/1686341959keith.jpg)
Dr. Keith Darrow,
PhD, CCC-A
Audiologist
Dr. Darrow, author of #1 New Release and Best-Selling Title “Preventing Decline,” is the only MIT and Harvard Medical Trained NeuroScientist practicing audiology in the world, and he is the Director of Audiology Research at Intermountain Audiology. As an expert in Speech and Hearing Bioscience and Technology with a doctoral degree from the joint Massachusetts Institute of Technology (M.I.T) and Harvard Medical School program. He is a former Clinical Professor at Northeastern University (Boston, MA) and is currently a tenured professor at Worcester State University. Dr. Darrow’s clinical experience is vast and includes a clinical fellowship at the Department of Otolaryngology at Brigham and Women’s Hospital (Boston, MA) and a trainingship at the Audiology Department in the East Orange (NJ) Veterans Association Hospital. He is the owner of the Hearing and Balance Centers of New England and founder of the Healthy Hearing Foundation of New England, as well as a board member of the Sound of Life Foundation (both non-profit organizations dedicated to providing education and hearing health care for those in need). He was recently named to lead the Excellence In Audiology movement across the country. Dr. Darrow is a nationally recognized speaker, trainer, and researcher and has been conducting research at the Massachusetts Eye and Ear Infirmary for over fifteen years. His publications and research have been cited over 550 times.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 451 verified patient reviews for Hearing and Brain Centers of America - South Austin! Their average review score is 4.98 () from 451 reviews.
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“The treatment model that treats my hearing loss and includes preventing cognitive decline is what sets Hearing and Brain Centers above other practices. Dr. Murphy is excellent! ”
08/21/2024 Review submitted online
“I have been a patient at this office for 11 years. I’m glad Brenda is still there, we are family at this point. I recently met Dr. Murphy and got new devices. All I can say is these are so much than previous ones. I highly recommend Hearing and Brain centers to everyone that wants TRUE help!”
08/14/2024 Review submitted online
“I think Dr.Murphy and Brenda should teach customer/patient to care to every business. Take the time to educate patients. Very knowledgeable and friendly. I have been a long time patient and the care is fabulous and consistent. I love the scheduled maintenance of my hearing devices. Highly recommend this clinic to everyone!”
08/08/2024 Review submitted online
“Excellent follow through with my husbands hearing car. Always pleasant, Brenda is wonderful. Dr. Murphy is so kind and caring. ”
06/13/2024 Review submitted online
“Such a thorough assessment At the end of my first year of wearing my hearing aids. Extremely pleased!”
05/15/2024 Review submitted online
“First time seeing Dr Murphy and enjoyed her very much. Very knowledgeable, patient and helpful. Look forward to coming back ”
05/14/2024 Review submitted online
“Everything is great. I have been a patient for over 3 years. No complaints. I recommend Hearing and Brain Centers to everyone!”
05/14/2024 Review submitted online
“I was on vacation and had issues with my hearing aids. I googled hearing aids in the area and called Hearing and Brain Centers. They were nice enough to take me right in and fix my devices. ”
05/06/2024 Review submitted online
“I truly appreciate the modern day hearing aid. I have had them 2 years, lately with Dr. Kailey Murphy. Every day I welcome conversations on a phone, in restaurant, with one person or in a group, watching TV, listening to music. Dr. Kailey Murphy is a thorough, uber innovative, unflappable audiologist. ”
02/25/2024 Review submitted online
“This is a review of my interaction with Dr. Kailey Murphy, Doctor of Audiology, at the Hearing and Brain Center of Austin, Texas. My examination was extensive. Going into this I knew I had a hearing loss in my right ear. After an initial question and answer session the examination showed a significant hearing loss in the left ear as well. My score was around 70%. A big surprise! After choosing my hearing aids, Oticon Real 1R , Dr. Murphy programmed the hearing aids. Next she administered the hearing test again. I got a score of 100%. I have peripheral neuropathy in my fingers and had trouble putting my hearing aids in! Dr. Murphy suggested taking a mold of my ear canal so I could try a different kind of hearing aid. On a follow-up visit my new hearing aids made from the molds were ready for me to try. It made all the difference and I was able to place the devices in my ear with ease. Next Dr. Murphy tweaked the programming of the hearing aids. This was done after placing a microphone in the ear canal and actually capturing the audio transmitted by the hearing aids! A test new to me. I was very impressed with the whole process. The benefits of a state of the art hearing aid is phenomenal! Case in point was a visit to a restaurant and being able to carry on a conversation with all that back ground noise. I would highly recommend Dr. Murphy and the Hearing and Brain Center to anyone having hearing problems. I am wearing my hearing aids all day long with no problems. ”
02/25/2024 Review submitted online
“My visits to Better Hearing over the last few years are always very pleasant, informative and thorough. I am now a loyal customer with much better hearing. ”
05/03/2022 Review submitted online
“I have been going to audiologists for 50 years. What else can I say other than “schedule your next appointment with Better Hearing Center of Austin”. They’re better than the best. Thank you so much! ”
04/28/2022 Review submitted online
“Saleem and Brenda are readily available to assist. Both are very knowledgeable. ”
04/27/2022 Review submitted online
“A pleasant experience coming here. They are warm and friendly and, at the same time, professional. My appointment was a follow up from my purchase almost 3 years ago. Good job. ”
04/26/2022 Review submitted online
“After reading Saleem's Better Hearing weekly articles in the local news paper for over a year, I finally decided to talk to Brenda and make an appointment. Saleem cleaned my ear canals and gave me a hearing test to determine my hearing loss. After receiving your new hearing aids, Saleem goes the extra mile explaining every step and make sure you are comfortable with the fitting and adjust the sound as needed. I highly recommend Better Hearing Center for your hearing needs”
04/21/2022 Review submitted online
“My ears feel so good, now! Thanks, Saleem! Great ear check up. I couldn’t be more pleased. ”
04/21/2022 Review submitted online
“Very professional. Very knowledgeable. Very personable. Was and has been an exceptional experience being counseled, Served in my hearing needs. Hats off to Saleem and Brenda”
04/19/2022 Review submitted online
“Always a pleasant experience coming here. They are warm and friendly and, at the same time, professional and thorough. I highly recommend Better Hearing Center of Austin.”
03/02/2022 Review submitted online
“Although I have decided to wait for a trial hearing aid, I appreciated the informative. They removed the wax from both ears and gave me valuable information about my hearing and all for free. When I decide the time is right, I will definitely go back to Better Hearing”
02/11/2022 Review submitted online
“I called Brenda about my ear wax blockage and she got me an appointment right away. Saleem removed all of the wax while explaining the process thoroughly to me. I would highly recommend them for those who are contemplating ear wax removal.”
01/07/2022 Review submitted online
“I called Brenda in December 2021 with symptoms of Tinnitus in both ears. She was very professional & gave an appointment to meet with Saleem, who explained each step of the wax removal clearly to put me at total ease. My ears became normal soon after the appointment. Based on my visit, l highly recommend this team to anyone who is seeking relief from tinnitus.”
01/04/2022 Review submitted online
“I was so pleased with my experience at Better Hearing Center! Both Saleem and Brenda were very helpful. Saleem checked my hearing, reprogrammed my aids and showed me some features I was unaware of. When it is time to buy new hearing aids, I will definitely be going back to Better Hearing Center. ”
01/02/2022 Review submitted online
“I visit Better Hearing Center of Austin once a year to have my hearing aids checked and adjusted if necessary. Saleem and Brenda are always ready to help with any concerns that I might have regarding my devices. I could not ask for a better experience overall.”
12/11/2021 Review submitted online
“What an empowering 1 1/2 hour appointment with Better Hearing! After my ear cleaning and exam, I learned just how poor my hearing is. Then I was given hearing aids to try, after they were programmed for me. Never again do I intend to fumble around trying to figure out what people are saying to me! It was a beautiful thing to hear so easily, comfortably, and to learn listening to music will once again be part of my life. Aids even were programmed with white noise to lessen the ringing in the ear. Wonderful! From the first phone call to Brenda, who is efficient, easy to talk to, through all interactions with Saleem, I feel I struck a gold mine. He is an easy to be with person who did not make me nervous, a health care person who understands his profession and helps us to understand his profession.”
12/10/2021 Review submitted online
“Saleem and Brenda are a great team. I have worn hearing aids for three years and each annual visit with Saleem I expect and get professional and caring personal service. Brenda is always helpful, cheerful, and customer/patient oriented. ”
12/10/2021 Review submitted online
“I went in for an ear cleaning, from start to finish I received excellent care and great customer service. Brenda and Saleem for both very professional and kind. Saleem was gentle, so happy I am able to hear more clearly. ”
12/04/2021 Review submitted online
“My experience with Better Hearing has changed my life. The hearing aids provided are outstanding. Every step of the process was explained in detail. The service provided from initial visit through follow up visits has been excellent. Thank you Better Hearing for helping me hear.”
11/30/2021 Review submitted online
“I can't thank you enough for the way Brenda solved my problem without making me foolish. She was helpful and efficient. She is a jewel. ”
11/22/2021 Review submitted online
“Brenda helped me in a kind and efficient manner.”
11/14/2021 Review submitted online
“Saleem is really great with all necessary details. I leave with all questions answered, plus some. He is very caring and takes the time for you. ”
11/12/2021 Review submitted online
“I have been using hear aids for over 15 years. Saleem is the best, second to no one. He is very professional and technical in his work at the Better Hearing Center. He and Brenda are a great team. Brenda works hard to care for many of my needs when Saleem is working in other areas.”
11/07/2021 Review submitted online
“Saleem is excellent, could not ask for a better visit. Professional and detail oriented”
11/03/2021 Review submitted online
“Saleem is awesome he will take the time to explain about hearing aids and usage so that anyone can understand and he with you in problem solving and his receptionist Brenda is always accommodating. I am glad that I chose Better Hearing.”
11/01/2021 Review submitted online
“Saleem is the consummate professional. I have used his service for nearly a decade, always buying one of his recycled hearing aids, which fit my budget. (And which funds are put in his charity fund. My first hearing aids purchase went to the Make a Wish foundation.) Although he has not made a personal profit from me, he takes as many appointments as necessary for my needs and is totally caring and thorough. I just cannot recommend him too highly!”
10/29/2021 Review submitted online
“Saleem is a pleasure to work with. He is very patient and takes his time to resolve any issues I have. I have returned several times to adjust my aides and molds and his expertise helps to fix any problems. I have worn hearing aides since I was five and I am the most comfortable with him helping me. Brenda is also a pleasure to work with. She always returns calls in a timely fashion and very personable on the phone. ”
10/28/2021 Review submitted online
“Saleem is very friendly, welcoming, professional. I felt supported and reassured when I first came to Better Hearing Center of Austin; now I feel a relationship of trust with someone who listens to my concerns and responds to my questions. I highly recommend Saleem Assaf for your hearing concerns and solutions to problems you may be experiencing with hearing loss.”
09/22/2021 Review submitted online
“I am very pleased with Saleem’s services. He is very patient and works diligently to ensure that instruments fit properly and are programmed to meet the user’s needs. I am particularly impressed with his efforts to teach patients how to clean their hearing aids. I previously had instruments fitted and serviced with an audiologist in a ENT physician’s office. I would go in a couple of times a year for cleaning, but he never offered to teach me how to do it myself. I also always felt a little guilty about going in, as it was not really encouraged. When I acquired my current instruments 4 years ago, a new Oticon model was being introduced. I made appointments with both Saleem and the audiologist to learn about it. The contrast in presentations sealed the deal for me. Again, no mention was made by the audiologist of providing instruction on cleaning. So far, Saleem has set annual appointments to check on my current instruments; there’s been a hearing test every two years. I also need to mention Brenda. She’s at the south office, while I see Saleem at the north office. I’ve never met Brenda in person, but in phone-mode only her friendliness and ability to answer many questions are evident. The only thing missing are those baked goodies!”
09/19/2021 Review submitted online
“Great service and super expertise. We have gone to better hearing through myself, both my parents and my wife's father. Would recommend 100%.THEY CARE!!!”
09/16/2021 Review submitted online
“I aim very pleased with the service and the products.”
08/21/2021 Review submitted online
“I had a very good and helpful experience last week and would recommend his services to all.”
04/26/2021 Review submitted online
“Better Hearing is everything that you want from a professional relationship. Saleem is thorough, listens, explains. I trust his judgment completely. The office is clean and well-organized. Brenda is welcoming and able to take care of the details that make you comfortable. We highly recommend this business.”
10/21/2020 Review submitted online
“I simply can't say enough good things about Saleem, Brenda and the Better Hearing Center of Austin on William Cannon Road. They are always so thorough in everything they do. Saleem is amazing in that he explains each step he is going to take when he is doing the exam; preparing you and teaching you how to use the hearing aid devices. I am so impressed with my new "bluetooth" Octicon hearing aids. I've been going there for a few years now and highly recommend them. You won't be disappointed.”
10/15/2020 Review submitted online
“Always make you feel that you are important and that your issues will be addressed to the fullest. Very professional and caring, love this location and everyone that makes it the great place it is. Thank you Better Hearing William Canon love you guys. ”
10/14/2020 Review submitted online
“Mr. Assaf does an excellent job in assisting his patients. I am pleased to give Mr. Assaf my highest recommendation. ”
02/17/2020 Review received via mail
“Very professional, excellent hearing test, friendly provider and staff. ”
01/27/2020 Review received via mail
“I liked the doctor/patient relationship. Instructions for use and care were demonstrated and repeated and checked for patient understanding. Respectful and reassuring patient care. ”
01/22/2020 Review received via mail
“I liked the politeness and clarity of Dr. Saleem Assaf. Included spouse in exam and appointments. ”
01/22/2020 Review received via mail
“I liked the kindness and knowledge shown to me. Willing to change appointments. ”
01/06/2020 Review received via mail
“Brenda and Saleem are a great team; very good experience. ”
11/22/2019 Review received via mail
“Saleem makes you very comfortable. Answers all your questions no matter how trivial. I love my hearing aids. I will be telling friends and family about my experience with Saleem. Hope they will come and see him if necessary. ”
11/18/2019 Review received via mail
“Great service. ”
11/04/2019 Review received via mail
“Bluetooth TV box is great. Had very good use with my aids. Great service with Better Hearing Center. ”
11/01/2019 Review received via mail
“I've received immediate answers to all my questions. Adjustment help is always available. I have been very pleased with all my experiences here!”
10/31/2019 Review received via mail
“The expertise of Dr. Asaaf is unmatchable. I came in for a yearly check-up with several questions. He answered all my questions, fixed a few issues I had and I am hearing much better. I am a happy hearing customer. ”
10/29/2019 Review received via mail
“I recently purchased the Oticon Opn S1 hearing aids. I coul not be more pleased. Have worn hearing aids for 9 ears (another brand) and resisted wearing them. These new ones are so superior. I don't know they are on - comfortable - Hearing is wonderful and natural. Love them. Dr. Saleem is jewel. So competent. Such a grand experience in every way.”
10/02/2019 Review received via mail
“Love my new hearing aids. I can communicate better with people; individually, in classroom, watching TV or speaker, or watching videos. I am now 'tuned in' like never before. ”
09/09/2019 Review received via mail
“The hearing aids are wonderful and my experience with this office was excellent. I feel very confident that hearing better will make a difference in my life. ”
09/06/2019 Review received via mail
“My hearing aids have surely helped in hearing my grandchildren. The other evening I was having dinner with my brother who had hearing aids from the VA and we compared size and his were half a gain the size of my Oticon's and he was amazed at what mine could do. As to the phone connection, voice through the TV and through my phone, all which his could not do. ”
09/06/2019 Review received via mail
“My experience was the best. Saleem is so easy to understand, makes office visits nice. ”
09/06/2019 Review received via mail
“My year with aids has been quite easy and comfy. Brenda has been lovely when I needed help because of low vision. ”
08/26/2019 Review received via mail
“Professional, focused, knowledgeable. Will recommend you. ”
07/09/2019 Review received via mail
“Very attentive to each and every attribute of the hearing experience. Works diligently to ensure maximum benefit in the customers experience with equipment. Very pleased. Have recommended to friends. ”
07/01/2019 Review received via mail
“Very helpful and supportive. Answered all my questions. Made sure I understood how to set and use my new aid. Would recommend "Better Hearing" to anyone with hearing needs! ”
06/03/2019 Review received via mail
“Wonderful experience! Everything was explained in a way that was easy to understand. Everyone in office was friendly and kind. ”
05/20/2019 Review received via mail
“My experience has been eye opening, realizing my hearing could be so much better. Saleem is very thorough in explaining everything to me and I appreciate him and Brenda for the good experience. ”
05/13/2019 Review received via mail
“Incredibly life changing! Saleem is dedicated to his clients to bettering lives through better hearing. Brenda also assists with any questions or forms in a way that solves or resolves. I even speak more clearly and start conversations instead of shying away. ”
03/27/2019 Review received via mail
“This was my first experience with hearing aids. Saleem was very informative, kind and patient with every question and concern I had. The process was successful. ”
03/20/2019 Review received via mail
“As a spouse of a hard of hearing wife, it is vitally important that their quality of life is optimal. You feel helpless at times, today was a game changer. The words "I hear better" from your loved ones mouth is priceless! Thank you guys! Unbelievable! ”
03/18/2019 Review received via mail
“A rare experience: A good product/service, exceptionally presented. Never have had a better time with a care provider. ”
03/18/2019 Review received via mail
“All of my questions have been answered. The hearing aids are fantastic, easy to use, clean, adjust, insert and take out. I have trouble remembering to take them out at night. Great product! ”
03/18/2019 Review received via mail
“Always a good experience. Explanations are given, explained and time for feedback. ”
03/08/2019 Review received via mail
“It makes a world of difference. I don't know what I would do without my hearing aids. I'm glad I don't live in that muted world anymore. ”
02/15/2019 Review received via mail
“Saleem and Brenda have been extremely patient and helpful with my trial. ”
01/24/2019 Review received via mail
“Very patient and easy to understand. Also appreciated the extra time I needed to review the hearing aid. Thanks. ”
01/23/2019 Review received via mail
“I came in with hearing difficulties and Saleem gave me a hearing test to determine the problem and suggested the correct hearing aids for me. I was able to try them on in the office and after I realized I could hear well, I bought the Oticon OPN's. They have Bluetooth capability and can connect to an App on my smartphone so I can stream music and also answer phone calls. It is great to hear again! I highly recommend this office and Saleem! ”
12/19/2018 Review received via mail
“Great experience, very knowledgeable of any problems. Answered all questions and explained what the process of cleaning, testing and what to expect with the hearing aids. Outstanding staff and outstanding experience. ”
11/30/2018 Review received via mail
“I am hearing better and sounds I didn't hear before like the dog chewing. I also can hear myself breathing my oxygen. ”
11/27/2018 Review received via mail
“Explained things well. Not in a hurry. Worked with us on appointment. ”
11/16/2018 Review received via mail
“Efficient, effective, economical!! Very impressed with the friendly service, expertise beyond expectations. Would recommend Brenda and Saleem to anyone suffering hearing loss. ”
11/08/2018 Review received via mail
“My experience has been relatively painless and exhilarating!”
11/08/2018 Review received via mail
“It's almost unbelievable that a device so small can make you hear so much better! It has changed my life for the better! ”
11/01/2018 Review received via mail
“Life changing experience for my husband. For me - very informative and so glad we found The Better Hearing Center!!”
11/01/2018 Review received via mail
“My mother received a hearing aid at the Better Hearing Center and our experience was super! Both Saleem and Brenda provided exceptional service. Saleem was thorough, informative, patient, professional and explained every step and also the aids so that we could understand so we knew what to expect. They also carried the special device my mom needed that we had trouble locating. They assisted with all the time consuming paper work and overall made our experience as easy and pleasant as possible. I'm very impressed and happy to refer!!”
10/31/2018 Review received via mail
“Very pleasant experience; wonderful and thorough explanations and would advise anyone with hearing problems to visit Saleem. ”
10/31/2018 Review received via mail
“These guys are amazing! I came back for a long over due check up to find I had a dome stuck in one ear. We re-tested and changed domes. Dr. Assaf is top in his field. Amazing! I hear 100% better. I'm excited to be a part of the hearing world again. ”
10/30/2018 Review received via mail
“Mr. Assaf was very thorough and helpful. He explained everything very well. Thank you for helping me to hear better. ”
10/29/2018 Review received via mail
“We have found all our visits to Better Hearing very pleasant and the testing and briefings very thorough and cordial. A pleasant environment. ”
10/29/2018 Review received via mail
“My experience over the past 8 years with Better Hearing Center of Austin has been great. I've received nothing but positive and outstanding care. Thank you! ”
10/29/2018 Review received via mail
“Very pleasant and good care. Brenda also makes visit nicer too. Best is hearing better. ”
10/29/2018 Review received via mail
“It has been a great experience. Dr. Saleem is very knowledgeable and very, very patient explaining how things work and also doing adjustments as needed. He never makes you feel like you are dumb, never condescending. Brenda is also very helpful and efficient. Love coming here!!”
10/18/2018 Review received via mail
“Wonderful place to go for hearing problems. It is a friendly, warm and knowledgeable center. I have been coming here for 7 years. Saleem and Brenda are the best! ”
10/17/2018 Review received via mail
“I have finally found an audiologist that knows his profession and is well rounded in the knowledge of software skills needed to adjust to today's technologically enabled hearing aids. ”
10/17/2018 Review received via mail
“Saleem did a very professional job of explaining all aspects of using our hearing aids. It is a pleasure to work with someone so skilled. ”
10/11/2018 Review received via mail
“My experience was very positive and I am pleased to have better hearing and understanding during conversations. ”
10/11/2018 Review received via mail
“With my husband hearing me so much better, especially in restaurants, we are both less anxious and frustrated. ”
10/09/2018 Review received via mail
“Saleem is very professional and knowledgeable. His friendly and pleasant demeanor makes it easy to get the right hearing instruments programmed optimally. I will recommend this office whenever I can. ”
10/05/2018 Review received via mail
“My experience was lovely. Quite warm/friendly and patient with my resistance. Old fashioned customer service!”
09/19/2018 Review received via mail
“Better Hearing is the best. Thanks to their kindness, I now tell people I wear aids (instead of denying it) My life has improved 100%!”
09/19/2018 Review received via mail
“It is really nice to work with a professional who understands your hearing issues. ”
09/06/2018 Review received via mail
“After 2 years, great! A life changer for sure!! Thanks BHC!”
09/06/2018 Review received via mail
“Yes, I had a good experience - love the professionalism and how we were treated. Recommend 100%.”
09/05/2018 Review received via mail
“I have noticed total turn around in Chuck's hearing me. I don't have to repeat and he seems to understand conversations better. TV volume way down! ”
09/04/2018 Review received via mail
“My experience was superb, I can now hear more clearly. I am now able to engage in conversations without any difficulty. ”
08/15/2018 Review received via mail
“Thoroughly professional, all questions answered completely. Saleem and Brenda were sensitive to my wife's needs and addressed all areas. ”
08/15/2018 Review received via mail
“It took a while but I am wearing the aids more often now as I can just hear better. I am used to them now. Work great!!”
07/18/2018 Review received via mail
“Great check-up to clean my ears and adjust my hearing aids to my hearing at this time. A very noticeable improvement in a very professional manner. ”
07/18/2018 Review received via mail
“Saleem Assaf has done a great job educating us about the positive benefits of Oticon hearing aids. He also is great in follow-up. He and his administrative assistant made the experience a pleasure. ”
07/11/2018 Review received via mail
“This has been a very pleasing experience. Saleem is very patient and thorough. I'm very pleased with my new hearing aids. Brenda, the office help, is very nice and easy to work with. ”
07/11/2018 Review received via mail
“Very pleased with comments, education and assistance. Great experience. ”
07/09/2018 Review received via mail
“It's been a pleasure working with Dr. Saleem Assaf. He was very helpful in my hearing aid trial process. He made sure I was satisfied with the hearing aid choice and comfortable with it. Thank you Dr. Assaf!”
06/21/2018 Review received via mail
“Saleem and Brenda are very professional and relaxed at the same time. They make patients feel at home. Saleem is thorough in his examination and in evaluating one's hearing needs. ”
06/20/2018 Review received via mail
“My experience was life changing! I am very grateful to Saleem for his taking the time to make this happen. ”
06/20/2018 Review received via mail
“Very pleased! My mother, age 92, was reluctant to get new hearing aids. At the end of the trial period (4 wks) she was extremely grateful to be able to hear again and improve her quality of life. ”
06/14/2018 Review received via mail
“I am very pleased with my hearing aids. They are much, much better than the hearing aids I had before. ”
06/14/2018 Review received via mail
“Had excellent experience. Saleem was very clear and excellent in explaining the hearing loss. Haven't heard this well in many years. Very, very satisfied. Would highly recommend. ”
06/08/2018 Review received via mail
“I brought my mom in for hearing aids and she had a wonderful experience. Saleem is very attentive and patient with elderly people who have a hard time learning something new. And the technology is great. ”
06/04/2018 Review received via mail
“My experience was very educational, helpful and a very pleasant experience. ”
05/31/2018 Review received via mail
“My hearing has improved a great deal and I'm very happy with my new devices. ”
05/29/2018 Review received via mail
“Excellent, supportive effort to overcome hearing deficiency. Unfortunately, my problem cannot be corrected with today's technology. ”
05/29/2018 Review received via mail
“Saleem Assaf is a real pleasure to work with on hearing aid purchases and use. He is very patient and knowledgeable regarding the selection process. He and his assistant Brenda are excellent at follow-up appointments and very easy to work with on any problems that occur. Highly recommend! ”
05/23/2018 Review received via mail
“I was concerned and anxious coming in because family members who wear hearing aids warned me of a difficult adjustment period. I had none of that. From first day with hearing aid, it was a positive experience. Love hearing better! ”
05/23/2018 Review received via mail
“My experience was amazing. Very friendly, personable and knowledgeable people. Lots of experience in this office. One feels genuinely cared for and about. I feel so lucky to have found Saleem. I can hear a million times better! Thank you!!!”
05/14/2018 Review received via mail
“My experience was good, clear, helpful. ”
05/10/2018 Review received via mail
“Saleem and Brenda are always so helpful and accommodating. I feel like Saleem really cares about my issues and that is important to me. I never feel rushed. I also appreciate his giving spirit to others in other parts of the world. ”
04/30/2018 Review received via mail
“Very professional, thorough and informative. Saleem is very courteous as well as knowledgeable. He made me feel very comfortable about using hearing aids. ”
04/19/2018 Review received via mail
“I just received my second set of aids and I am excited with the new aids as when I received my first set. Service and staff is the best I have experienced in any medical experience I have had. ”
04/19/2018 Review received via mail
“In the first trial week with OPN 1's, I could definitely hear better, but I was still unsure that I needed hearing assistance. After the four week trial period and having learned to use the settings, I have become so appreciative of being able to hear my wife, hear conversations in busy restaurants and at meetings, and to realize I can hear the ambient sounds that I had lost and forgotten. ”
04/18/2018 Review received via mail
“Thanks to Saleem and Brenda, I am enjoying a richer experience when I engage in family interaction and with the world around me. I hear and understand much more than I have been. Their name says it all. They truly are "The Better Hearing Center". ”
04/18/2018 Review received via mail
“Very professional, informative, genuine and productive. ”
04/12/2018 Review received via mail
“Both Saleem and Brenda were personable and very helpful in any questions. I am extremely pleased how everything was handled. I recommend them very highly and my hearing aids are a blessing. ”
04/11/2018 Review received via mail
“Definite improvement over prior hearing aids. My impression of improvement and my families is the same. ”
04/05/2018 Review received via mail
“Weekly sessions always brought out something new and not always about hearing. I have a new understanding of my aids and how to take full advantage of them. Plus ++ Brenda's treats!”
04/04/2018 Review received via mail
“I feel so much more connected to my world in so many ways!”
03/28/2018 Review received via mail
“Very happy with service and attention to detail.”
03/22/2018 Review received via mail
“Very professional. Excellent presentation. Highly recommend Better Hearing Center of Austin, TX.”
03/22/2018 Review received via mail
“The Better Hearing Center is the best place to go for hearing aids - I would recommend it to anyone. Saleem is very knowledgable and enthusiastic about his work and provides excellent service. ”
03/21/2018 Review received via mail
“Today I have had my hearing aids for one year! Having better hearing is life changing. I no longer dread appointments, family gatherings, and meeting people. The hearing aids are easy to care for and most people don't even know I'm wearing them!”
03/21/2018 Review received via mail
“Saleem Assaf is extremely patient. I can't think of a thing they could improve on. Very pleasant experience. I have been to another place in the past and didn't have a great experience. ”
03/15/2018 Review received via mail
“We received excellent service and follow-up appointments at the Better Hearing Center of Austin. ”
03/14/2018 Review received via mail
“Very pleased. Office staff were very helpful and understanding with the issues I had getting used to my new ears. Wonderful to be able to hear again!!”
02/27/2018 Review received via mail
“Saleem and Brenda made this experience easy, fun and they are true professionals. Recommend highly! ”
02/05/2018 Review received via mail
“I love coming in to get hearing checked because it makes my life better. I feel more confident. Thank you. ”
02/02/2018 Review received via mail
“My experience was very good. Very dedicated to give best service. ”
02/02/2018 Review received via mail
“Very professional, peaceful, enjoyable and most instructional. ”
01/31/2018 Review received via mail
“I had given up on ever hearing well, until now. I tried another hearing aid several years ago and it drove me crazy, too much noise, not enough "sound". My life has been improved immeasurably! Deafness is exhausting, hearing is exciting and wonderful. I thank God every day for this gift and I always will. Do it!!!”
01/18/2018 Review received via mail
“Saleem was excellent in every way. My hearing was very much improved. ”
01/18/2018 Review received via mail
“I wish I would have purchased my first pair of hearing aids from Better Hearing Center. This has been an absolute wonderful experience. For the first time, I have been taught about my hearing aids and shown all the features. I couldn't have asked for a better experience. ”
01/09/2018 Review received via mail
“My partner is so happy about her new hearing aids and her experience at the Better Hearing Center. I have noticed the improvement in her hearing and was impressed when meeting the staff. I have nothing but rave reviews. ”
01/09/2018 Review received via mail
“An excellent learning experience. No loss was found but now I have other things to work on and peace of mind for myself and my family!”
01/02/2018 Review received via mail
“When you enter, the owner/hearing expert and his secretary warmly greet you. The owner is very knowledgeable and friendly and also wears a hearing aid. My daughter (grown) found it all so interesting in the hearing test results. Everything is explained, all questions answered while I tried out the hows and the how-to's of the aids to his satisfaction. I wouldn't hesitate to recommend him and the hearing aids. ”
01/02/2018 Review received via mail
“I have thoroughly enjoyed my box that connects to the T.V. and allows me to hear T.V. through my hearing aid. For the first time in many years the words are clear and not mumbled. ”
01/02/2018 Review received via mail
“I am finally able to hear conversations at the table and in the car! Wow! What a difference! Thank you!”
12/29/2017 Review received via mail
“It is a wonderful experience. Very pleasant and rewarding. Definitely I recommend Better Hearing for your hearing needs. ”
12/29/2017 Review received via mail
“My new Opn hearing aids are absolutely the best. My experience using them with TV, cellphone and internet make all the difference in the world!”
12/28/2017 Review received via mail
“Pleasant surroundings, cheerful receptionist and a pleasant clinician who explains everything very clearly. I am happy to have found them. (They had an ad in the newspaper explaining hearing loss)”
12/28/2017 Review received via mail
“Very pleasant and clear instructions. ”
12/20/2017 Review received via mail
“My experience was very positive, thorough and instructions clearly explained. Highly recommend. ”
12/13/2017 Review received via mail
“Excellent, professional experience. Had concerns about reduction of quality of hearing, Saleem adjusted my hearing aids and now hearing clearer. ”
12/11/2017 Review received via mail
“I've been coming to Better Hearing Center for 3 years and couldn't have asked for a better experience. Saleem makes you feel so comfortable and explains everything so you can understand it!! I would absolutely recommend him to anyone needing their hearing to be checked!!”
11/30/2017 Review received via mail
“I have been bringing my grandpa here for a couple of years and we could not be happier. Brenda is very helpful and super; and Saleem makes sure Grandpa can hear perfectly before we leave. Recommend Better Hearing to everyone!”
11/30/2017 Review received via mail
“I loved how the staff helped my dad to hear better! He loves his new hearing!”
11/15/2017 Review received via mail
“The staff at Better Hearing were excellent. They helped us through every step. ”
11/13/2017 Review received via mail
“I love my new devices and the detailed assistance I received from Saleem. ”
11/13/2017 Review received via mail
“After wearing hearing aids for over 40 years, this has been one of the best experiences yet. I love my new hearing aids, the clarity and comfort are amazing. Thank you!”
11/03/2017 Review received via mail
“I attended all meetings with my wife Juanita and was very impressed with the detailed explanation from Saleem on her new Oticon hearing aids. ”
11/01/2017 Review received via mail
“I am very pleased with my experience. Excellent knowledge of product and explained very carefully and at a pace so that the patient understands and is comfortable. Glad I came. Very happy with results. ”
11/01/2017 Review received via mail
“They were very helpful and I couldn't be more pleased. ”
10/19/2017 Review received via mail
“Every visit, I know I am in good hands. I found Better Hearing Center when we moved to Austin about 18 months ago. I am very pleased with the thoroughness, great advice and support. Highly recommend!”
10/04/2017 Review received via mail
“It has made a huge difference in my hearing. My family and friends are, I'm sure, happy that I don't have to ask them to repeat what they say. I am able to hear my Tai Chi instructor, which is great for learning! ”
10/03/2017 Review received via mail
“After two years, all is well. We made a slight adjustment and reviewed equipment use. I'm very pleased. ”
09/28/2017 Review received via mail
“Very positive experience. Hearing aids really make a big difference (love the streamer).”
09/28/2017 Review received via mail
“Both Brenda and Saleem provide and extraordinary, and in my experience, unparalleled level of service. I could not be happier with my OPN aids and Better Hearing. ”
09/20/2017 Review received via mail
“Having used my devices for a complete year, I can say without hesitation, that my decision to use a hearing aid has made life and communication with my friends and family much better. Happy wife, happy life!!”
09/20/2017 Review received via mail
“Friendly, knowledgeable and patient. ”
09/20/2017 Review received via mail
“Does a great job explaining all aspects of testing. ”
09/19/2017 Review received via mail
“It is as good as I can expect. ”
09/19/2017 Review received via mail
“I have been a patient for 8 years. Every contact I've had with Saleem and Brenda has been a positive, pleasant experience. You guys are the BEST! ”
09/18/2017 Review received via mail
“Excellent service. Very comfortable. Good technical experience and advice. ”
09/18/2017 Review received via mail
“I was always greeted very nicely when I came in for my appointments. All my questions were answered and I was always made to feel comfortable. ”
09/11/2017 Review received via mail
“Excellent from the first call. Saleem is excellent at explaining all phases of the process. Brenda is so cheerful and makes one feel welcome. ”
09/07/2017 Review received via mail
“I have become much more aware of my hearing deficit. Currently, I wear the aids constantly. The trial period was fantastic. All questions were answered in a professional manner. Staff is excellent. Thank you Better Hearing Center. ”
09/05/2017 Review received via mail
“My experience was very good! Always leave with better hearing than when I arrived. Very pleased!!”
09/05/2017 Review received via mail
“Very professional, clear, concise service. ”
09/05/2017 Review received via mail
“I have been coming to Better Hearing for 9 years and have always been very satisfied with the competent and courteous service I have received here. Saleem and Brenda are great to work with. ”
09/05/2017 Review received via mail
“Saleem is a true professional who takes his job seriously and is excellent at what he does. Brenda makes the process trouble free and enjoyable. I highly recommend folks! ”
09/01/2017 Review received via mail
“Happy that hearing has not deteriorated. ”
08/30/2017 Review received via mail
“My experience was better than I thought it would be. Expensive, but worth it.”
08/30/2017 Review received via mail
“Friendly, nice atmosphere, clear explanations, would definitely recommend to others. Happy to have found you. ”
08/30/2017 Review received via mail
“Saleem is an outstanding representative of your company. I appreciate all of the time that he took with me and the clarity in which he explained the whats and whys of what was happening. ”
08/30/2017 Review received via mail
“Excellent help and service. We appreciate your help very much!”
08/30/2017 Review received via mail
“Extremely satisfied with all aspects of my hearing experience. Very attentive to my hearing needs and concerns. The Oticon OPN performs very well and have been adjusted to better serve my my needs. Staff is outstanding. ”
08/23/2017 Review received via mail
“Concise, helpful and I hear even better. ”
08/23/2017 Review received via mail
“I have been going for the Better Hearing Center in Austin for two years and I get excellent service and excellent hearing aid piece. ”
08/21/2017 Review received via mail
“In the 3 months I've had hearing aids, my tinnitus decreases significantly when I have them in. However, it does return when I remove the hearing aids. ”
08/21/2017 Review received via mail
“Always attentive when bringing questions and concerns, whether in person or on the telephone. Thank you!”
08/17/2017 Review received via mail
“It's been six years since I got my first hearing aids through Saleem. What a pleasure to have my hearing professionally monitored year by year, adjusting as needed, without a great cost. Saleem and Brenda are friendly and make each appointment seem like a meeting of old friends. ”
08/09/2017 Review received via mail
“Saleem and staff are very caring and attentive and take the time to explain everything. ”
08/09/2017 Review received via mail
“I found the professionals at Better Hearing to be very concerned about my well-being and my ability to hear adequately. Their professionalism is outstanding. The testing equipment allows for precise and accurate measurement of hearing. ”
07/27/2017 Review received via mail
“Went over cleaning guard (training) it was a problem. Tested, adjusted, appreciated. Appreciate his work with those in need of hearing problems across the world. ”
07/26/2017 Review received via mail
“With my hearing aids, I no longer dread dentist appointments, doctors appointments, etc. because I can hear! My family notices that I am less nervous in social situations and I don't avoid these situations. Thank you Better Hearing Center!”
07/21/2017 Review received via mail
“I am so thankful I came here eight years ago. The service is great. It is a pleasure to come here. ”
07/20/2017 Review received via mail
“The customer service I received from Saleem Assaf at Better Hearing was top notch. I was in for my second year check-up and he did a detailed hearing exam and he had to make a minor adjustment to my hearing aids as I had declined in my hearing. He once again displayed in detail, the adjustments made. He also checked out the hearing aids to make sure they were functioning okay. I tell and recommend Better Hearing to people if they want to walk away as a very satisfied customer. Better Hearing Center of Austin is the place to go!”
07/20/2017 Review received via mail
“Professional, patient, caring and genuine. ”
07/19/2017 Review received via mail
“This has been a great experience. I would highly recommend Better Hearing Center of Austin to anyone having hearing concerns or issues. The staff is very nice and helpful and the doctor, Dr. Assaf, is extremely patient and wonderful! Thank you for helping my grandmother and family!”
07/18/2017 Review received via mail
“Dr. Assaf and Brenda were so patient and helpful in their explanations of all my questions and I appreciate this very much as I'm close to 90 years and I'm trying to do the best I can with life during this time! Thanks”
07/18/2017 Review received via mail
“Having hearing aids for 2 years and it has been wonderful. I would be unable to fulfill expectations in my professional career without them. ”
07/18/2017 Review received via mail
“These are better than previous instruments I've had. ”
07/17/2017 Review received via mail
“Professional, courteous, competent, knowledgeable and respectful staff. ”
06/28/2017 Review received via mail
“Everyone was courteous, informative and knowledgeable about their products. I feel like I received the best hearing aid available for my needs. I would recommend BHC of Austin to everyone. ”
06/15/2017 Review received via mail
“Very helpful! I can hear every word in a group conversation. Before I only heard every other word. ”
06/08/2017 Review received via mail
“Excellent experience - every visit was pleasant. Saleem was very patient and kind. He explained everything clearly and asked questions to determine that my friend understood. It's clear that he enjoys profession and helping people. Brenda was very friendly and helpful, made us feel welcome. Very professional operation! Would recommend BHC to others.”
06/08/2017 Review received via mail
“I have struggled with hearing loss since I can remember. I've been to multiple hearing doctors, but never followed through because I did not trust them. Saleem and Brenda made me feel comfortable as soon as I walked through the door and we ordered hearing aids immediately. It is not about money with them, they truly want to help. ”
06/08/2017 Review received via mail
“Very informative, very understanding and pleasant setting.”
06/06/2017 Review received via mail
“Very helpful and informative. Time well spent. ”
06/05/2017 Review received via mail
“Extremely friendly and attentive environment. Very high levels of free advice and service on a regular basis. No pressure, likeable, caring folks who are very helpful. ”
05/30/2017 Review received via mail
“Professional, thorough, gracious and pleasant experience. Saleem is a very likeable, down-to-earth person, high in affability and conscience awareness. ”
05/24/2017 Review received via mail
“I was patiently given every opportunity to select the very best aid for my situation. ”
05/24/2017 Review received via mail
“Friendly people and hearing aids work. Thanks.”
05/24/2017 Review received via mail
“The Dr. was very nice and understanding. He took plenty of time to explain everything to our grandmother and made sure she was comfortable. ”
05/24/2017 Review received via mail
“The secretary is so nice and Saleem is so patient with me. I felt so at home and comfortable. Thank you for all your help. ”
05/24/2017 Review received via mail
“I liked the Dr.s careful explanations.”
05/17/2017 Review received via mail
“I love how Saleem, being patience with me, related my hearing aids need to adjust to my needs. Brenda is great as well by texting me (I'm deaf) to remind me about my appointments and check in how's everything with my new hearing aids. Great experience!”
05/17/2017 Review received via mail
“I liked Saleem's knowledge and professionalism. Brenda was always very helpful and courteous. Most of all, my hearing has improved significantly.”
05/10/2017 Review received via mail
“Helpful, regular service. All questions answered. ”
05/10/2017 Review received via mail
“Always professional and friendly. A great atmosphere to visit. Only con is traffic noise during hearing test. ”
05/03/2017 Review received via mail
“Good instruction on how to use aids. ”
05/03/2017 Review received via mail
“I appreciated having Saleem work with me throughout the entire experience. Communication was concise and the process was easy to understand. I never felt hurried. ”
05/01/2017 Review received via mail
“My experience with Better Hearing Center of Austin has been very positive. Saleem and Brenda put me at ease the moment I met them. The initial screening was easy and Saleem explained each step thoroughly. My hearing has improved 100%. I am very glad that I chose Better Hearing Center! ”
04/20/2017 Review received via mail
“I liked the quality of the care and genuine feeling that they are interested in me and doing all they can to improve my hearing. ”
04/17/2017 Review received via mail
“Excellent check-up, re-instruction on proper care of hearing aids, friendly "at ease" atmosphere, from hello to goodbye, a pleasant experience. ”
03/15/2017 Review received via mail
“Been a customer at Better Hearing for almost 8 years. Saleem always puts the needs of his patients first. No pressure, no techy talk. I've come to trust Saleem and I hope he will always be available to serve my hearing needs!”
03/14/2017 Review received via mail
“They took time to explain everything in terms I could understand. No hard pressure sales pitch. Super friendly and considerate. ”
02/20/2017 Review received via mail
“I appreciated the friendly staff, patience and concern of the doctor. ”
02/20/2017 Review received via mail
“Saleem Assaf cleaned my ears, gave me a hearing test and adjusted my existing hearing. Subsequently, I purchased new and better aids. I am very impressed by Mr. Assaf, who seemed genuinely more interested in improving my hearing than improving his bottom line. ”
02/20/2017 Review received via mail
“Very thorough and professional. ”
02/16/2017 Review received via mail
“The office atmosphere is friendly and professional. Saleem is readily available as is his care coordinator. I feel confident I am receiving thorough care. ”
02/16/2017 Review received via mail
“My experience was relaxed, well organized, pleasant, professional response and enjoyable. ”
02/16/2017 Review received via mail
“This office is exceptional. Saleem is not only an expertise, but also a clear and articulate manner when explaining issues of hearing. When problems are encountered, the office is very accessible. We feel lucky to have found this office. ”
02/16/2017 Review received via mail
“It is always pleasant to see Saleem and Brenda. They are extremely professional and make an impressive team. ”
02/14/2017 Review received via mail
“I am very pleased. Saleem is thorough, very patient, doesn't skip steps or rush things through. I appreciate that he allowed me to trial 2 sets of hearing aids. ”
02/14/2017 Review received via mail
“Extremely informative and professional. ”
02/02/2017 Review received via mail
“My husband decided I needed my hearing checked and I finally agreed. Dr. Saleem Assaf at Better Hearing Center in Austin has been great. I have been seeing him for 3 years and bring my 93 year old mother too. Brenda is always ready to help as well; to make appointments to suit our schedules. ”
02/02/2017 Review received via mail
“I am so happy and grateful to have come and seen Dr. Saleem. Getting the hearing aid has helped me so much and made my life better. I highly recommend Dr. Saleem for your hearing aid needs and treatment. I have been a patient of Dr. Saleem for 5 years. ”
02/01/2017 Review received via mail
“Wonderful experience, kind staff and always accommodating. ”
02/01/2017 Review received via mail
“My experience was very comfortable and very informative. I would highly recommend. ”
01/30/2017 Review received via mail
“It is always a joy to visit Saleem and I am always impressed by the technology. Looking forward to our next visit. ”
01/30/2017 Review received via mail
“Saleem and his assistant Brenda are always helpful, professional and kind. My hearing is so much better with Oticon hearing aids. Thank you to Better Hearing Center of Austin. ”
01/26/2017 Review received via mail
“Always a very pleasant experience. They are always concerned about any questions I may have and/or needs with understandable answers and concerns. Very nice people. ”
01/26/2017 Review received via mail
“Everything went as it should have. ”
01/26/2017 Review received via mail
“It's a great feeling to have your professional care team actually care about you. They listen to your concerns and offer constructive advice; teach you how to use your equipment. Receptionist is friendly and its easy to make appointments at your convenience. I'm so happy to be a part of the Better Hearing group. ”
01/24/2017 Review received via mail
“I am happy I had been wearing my hearing aids, it changed my life. Mr. Saleem and Ms. Brenda are always friendly and willing to help you when you need them. I am glad and very satisfied with my hearing aids. ”
01/24/2017 Review received via mail
“The Better Hearing Center is one great place to get your ears checked. The staff at The Better Hearing Center know what they are doing. The staff is super friendly and sweet to everyone. ”
01/24/2017 Review received via mail
“They are very pleasant and informative. ”
01/24/2017 Review received via mail
“It was very helpful. I can hear better than when I came in. ”
01/24/2017 Review received via mail
“I have been trying for 8 years to get my husband to get a hearing device. I'm not having to repeat myself constantly or ask my husband to speak up. I've noticed he seems to have more confidence. At restaurants, we can actually have a conversation. It's been wonderful, thank you. ”
01/24/2017 Review received via mail
“Very pleasant experience. Professional and very thorough. I would recommend them for hearing aids. ”
01/17/2017 Review received via mail
“Things were explained well and demonstrated. ”
01/17/2017 Review received via mail
“I have had my hearing aids for two years with really good results. Saleem is very professional and knowledgeable. I like that the office is local and the staff is always available. I highly recommend them. ”
01/04/2017 Review received via mail
“My experience with Saleem and Brenda at this office was very good, at all times I was treated with great respect. They both answered any questions I had. Saleem was able to help me with all of my hearing problems. I will recommend them. ”
01/04/2017 Review received via mail
“Very thorough in assessment, explanation of instrument and follow through to assisting Marie in getting used to her new instruments. Very personable and professional. ”
01/04/2017 Review received via mail
“My experience was very professional and reassuring. I am very comfortable now about and event/experience I had dreaded!”
01/04/2017 Review received via mail
“My experience was helpful and friendly service for us. ”
01/04/2017 Review received via mail
“My experience here has been very good. I understand what's going on with my hearing and hear much better. The people are so nice and very helpful. Thank you for helping me hear better. ”
01/03/2017 Review received via mail
“Me and Betty have both been very pleased with the service and with our hearing aids. ”
01/03/2017 Review received via mail
“First, don't be afraid to experiment. Try sound up and down in different places; church, ball games, watching TV, just around the house and the Iphone is great for phone calls. Overall, very pleased with instruments, wear them between 12 and 18 hours per day. ”
01/03/2017 Review received via mail
“Very happy with my hearing aids, no problems. Sounds from phone and TV are very good. They are much more sensitive than my old Oticon devices. I would recommend them to someone needing hearing assistance. Great service and follow-up. ”
12/23/2016 Review received via mail
“Saleem has a lot of patience. I'm a hard case and I get very frustrated. I appreciate the time he has spent with my problem. ”
12/19/2016 Review received via mail
“Very good response to questions and always helpful. Very knowledgeable. ”
12/19/2016 Review received via mail
“Better Hearing is my new super power! As a cellist and violinist of 30+ years, I've discovered that I am learning much faster and sight reading at a higher level. Playing music has never been more fun and I don't know how I went so long without my full hearing. So grateful. ”
12/14/2016 Review received via mail
“Saleem always explains everything and is very patient. He is very thorough and organized. The William Cannon location is easy to get to. Brenda is always friendly and helpful. ”
12/02/2016 Review received via mail
“I was not clear about how to "program" the connections between TV via either procedure. I am now clear on that and will practice the TV connection, otherwise, everything is outstanding. ”
11/23/2016 Review received via mail
“I have been very, very pleased. Hearing has improved. Help answering questions good. Service couldn't be better. Brenda is marvelous too!”
11/23/2016 Review received via mail
“Excellent! The Better Hearing Center of Austin was extremely knowledgeable and professional. They were very diligent to ensure that the instruments were properly adjusted and fit well. Service was superb.”
11/16/2016 Review received via mail
“Saleem took care of my concerns and took his time, no rushing, answered all my questions very good. ”
11/16/2016 Review received via mail
“My experience was excellent - has opened my hearing experience perfectly so not to miss communicating with family, friends and clients. Hearing without missing words allows me to relax into the conversation. Better Hearing Center of Austin is the best!”
11/08/2016 Review received via mail
“This is my second device purchase and far exceeds the last one. I'm very confident that my device has significantly improved communication with my family, co-workers and friends. The future never sounded so good. ”
10/18/2016 Review received via mail
“Dr. Asaf was great! Fully explained usage and was helpful in filing insurance refund. ”
10/12/2016 Review received via mail
“My experience was wonderful, helpful. They made me feel special and helped me understand everything better. ”
10/12/2016 Review received via mail
“Saleem and Brenda are wonderful at what they do: provide better hearing options for those who need it. Saleem took extra time to educate me, being a rookie at hearing aids. Fantastic! ”
10/12/2016 Review received via mail
“Saleem and Brenda are the model for how an audiologist office should be run. Kind, caring, professional and patient. What a great experience! ”
10/12/2016 Review received via mail
“I initially had full ear Oticon hearing aids that were about ten years old. My new Oticon OPN's are far superior in sound and technology. I am excited to learn more about using my phone and TV equipment to help with my hearing. My experience with Dr. Assaf has been very rewarding. ”
09/30/2016 Review received via mail
“Michael participates more during group conversations. I am not repeating myself when we are alone. Great experience!!”
09/27/2016 Review received via mail
“A very enjoyable office experience. Saleem is extremely knowledgeable and puts you at ease. He fully explains every aspect of the hearing aids and phone app. There is not a negative thing I can say about my experience. Totally pleased. ”
09/27/2016 Review received via mail
“I am hearing much better overall, and especially in social conversations at restaurants, parties, etc. ”
09/23/2016 Review received via mail
“So nice to have a pro to keep my hearing devices top notch. If you are looking for hearing devices, he is your man. Thanks again. ”
09/21/2016 Review received via mail
“I was somewhat skeptical but now am convinced that my hearing has improved. Saleem is a gem, knowledgeable, patient, helpful in solving questions and overall a great technician. ”
09/14/2016 Review received via mail
“My second attempt at hearing aids so I wasn't too hopeful. I was surprised that Saleem had an answer for every question and a "fix" for every complaint. Life is better, we were treated with respect and kindness at Better Hearing. ”
09/14/2016 Review received via mail
“This is the third set of hearing aids - the best experience. Saleem is so kind, patient and explains all the use, cleaning and the proper way to place in the ear. Easiest hearing test ever. Brenda is also very friendly and kind. I am glad I found the info in the newspaper. ”
09/13/2016 Review received via mail
“My experience was excellent. All appointments have been great, I hear better each visit. ”
09/13/2016 Review received via mail
“Fantastic! A whole new world! Thank you!!”
09/13/2016 Review received via mail
“My experience was very pleasant , informative and rewarding. No hard sell or pressure to buy. Thank you again.”
09/13/2016 Review received via mail
“Pleasant and informative, no pressure. ”
09/13/2016 Review received via mail
“I appreciated the friendliness and patience of Saleem's approach. His help has been very "on point" and clear. I am excited about how much my interaction has already improved with family and friends. ”
09/01/2016 Review received via mail
“My experience was great! I am hearing things I have never heard before. Dr. Assaf provided me with aids that opened a new world of hearing. This has been a most rewarding change for me. Thanks to Better Hearing, the staff is most helpful and friendly. ”
09/01/2016 Review received via mail
“Very pleasant atmosphere, pleasant greeting, prompt, very professional, extremely informative and helpful. Excellent product and very detail oriented. Great experience for my husband and myself. Staff is cheerful, helpful and very courteous. ”
09/01/2016 Review received via mail
“Saleem and Brenda are great. They make you relax about your hearing issues. It was explained very carefully how our life will improve dramatically with hearing aids. ”
08/31/2016 Review received via mail
“Wonderful learning experience. While I may not have a hearing problem right now, I learned some wonderful "rules" to comprehend what I am hearing. ”
08/31/2016 Review received via mail
“My experience there is the best thing that has happened to me in a long time. Saleem was recommended to me by my daughter and I am very happy that she did. ”
08/31/2016 Review received via mail
“If you must have hearing problems, Better Hearing Center of Austin is the place to have them. From being greeted by Brenda at the front desk (sometimes with goodies) to having Saleem work his magic with computers (and scissors) in the office, this place is the best ever!”
08/29/2016 Review received via mail
“Best service I have had in my 72 years of dealing with Doctors, etc. ”
08/23/2016 Review received via mail
“From the very first appointment to the last, your team has been exceptional. We are very happy we chose to select your clinic for hearing aids. Thank you very much. ”
08/23/2016 Review received via mail
“Very informative, thorough and helpful. Better Hearing has helped immensely with my communicating at work. Has made life more enjoyable since I can hear again. ”
08/23/2016 Review received via mail
“My self-consciousness has gone away regarding having a hearing aid. At long last, I hear better than ever before! Thank you. ”
08/16/2016 Review received via mail
“My experience with receiving good quality service from the Better Hearing Center of Austin was a great one. I would recommend anyone if needing a hearing aid or other devices to definitely call the Better Hearing Center of Austin. ”
08/16/2016 Review received via mail
“Saleem was extremely thorough in his fitting and understanding my problems. ”
08/16/2016 Review received via mail
“I was very hesitant to start wearing hearing aids, but the whole experience with Saleem and Brenda was excellent. From the first time I wore hearing aids, I have had a smile on my face. ”
08/15/2016 Review received via mail
“I liked the high quality and high reception in hearing. 100% improvement in hearing and very comfortable to wear. ”
08/10/2016 Review received via mail
“The explanation of how to adjust hearing aids was very clear and easily understood. The audiologist and office personnel were very friendly and professional. ”
08/04/2016 Review received via mail
“I liked they had knowledge of equipment, the explanation of options, technology of product, and the options for care of the unit. ”
08/03/2016 Review received via mail
“Saleem and Brenda are very caring, warm and perceptive. As a long time client, I know they always extend themselves to meet any need and to be generous with their time and attention. Although I may not need to come in often, I always know they are there, ready to respond to any concerns I might have. I highly recommend them. ”
08/02/2016 Review received via mail
“Saleem is extremely patient with his patients and fits them well. Brenda is excellent at appointment making and follows through well. ”
07/26/2016 Review received via mail
“I like the television streamer for adjusting volume. ”
07/25/2016 Review received via mail
“The entire experience was great. I was very nervous and apprehensive going into my first meeting, but they made me feel so comfortable, all my questions were answered. There was no rushing, I was able to take my time and come to a decision with their patience, knowledge and kindness!”
06/15/2016 Review received via mail
“The personal care at this office was excellent. All my questions were answered to my satisfaction, also questions I didn't know to ask. The adjustments to the hearing aid went so smoothly. The hearing aid is great to wear. ”
06/08/2016 Review received via mail
“Had a fantastic experience, better than all my hearing visits since my first pair of devices 12 years ago. ”
06/01/2016 Review received via mail
“I loved seeing in my ear canal. Also, I found the hearing (distinction) test very informative. Everything was explained thoroughly and in terms I understand. Very personable, friendly and pleasant. ”
05/12/2016 Review received via mail
“I liked the outstanding guidance and explanation of what to expect in getting hearing aids and, after analysis, carefully walking me through each step of the process. Extremely helpful and beneficial. ”
05/04/2016 Review received via mail
“I appreciated the easy, one on one, consultation. ”
05/04/2016 Review received via mail
“I love my new hearing aids, especially using the noise reduction program. I was in a restaurant and the noise behind me was very loud. I used my button and the noise behind me was diminished and only the voices were magnified in front of me. ”
05/04/2016 Review received via mail
“The four things I liked best were the doctor, the service, the sincere attitude and the results. ”
05/04/2016 Review received via mail
“Dr. Saleem explained every detail, with patience, for me to understand what is happening with my hearing aid. He gave me knowledge of how everything works from my natural hearing and how a hearing aid will help me in the future. Really recommend, 100%, Dr. Saleem. Thank you very much. ”
04/27/2016 Review received via mail
“I like that I can hear! The office is very pleasant and the people are wonderful. All my questions were answered and I didn't feel foolish for asking anything. My hearing aids are super and I was taught to use them by the most patient man alive, Saleem Assaf. ”
04/26/2016 Review received via mail
“They were so informative. My tinnitus is gone. I love my hearing aids. ”
04/20/2016 Review received via mail
“Great patient follow up and clear explanation of options and procedures for effective use of new hearing aids. ”
04/13/2016 Review received via mail
“My hearing has greatly improved! The whole process was very pleasant. Saleem really spends time explaining everything so you feel very comfortable with new hearing aids. Brenda is very friendly and efficient. Thanks so much!!”
04/13/2016 Review received via mail
“I liked the detailed explanations, gentle manner, thoroughness and overall pleasant experience with Dr. and staff. Thank you!”
04/13/2016 Review received via mail
“I appreciated the courteous treatment and the amazing results! ”
04/05/2016 Review received via mail
“The smiling faces make this an easy and good experience. ”
04/05/2016 Review received via mail
“I liked the extremely thorough exam. Highly recommended. Very knowledgeable. ”
04/05/2016 Review received via mail
“I like that I can hear better. The reception is great! I can recommend anyone with a hearing problem to come to this office. He is wonderful about teaching you about your new hearing aid! ”
03/29/2016 Review received via mail
“I liked the thorough explanations for everything done. Lots of patience!! The staff was wonderfully warm and friendly, and of course, the hearing aids are changing my life for the better. Back to the hearing world!! Love them!”
03/29/2016 Review received via mail
“The care at Better Hearing is unsurpassed. The staff is excellent, I couldn't be happier. Excellent follow-up care. I have been a patient for 4 years. ”
03/28/2016 Review received via mail
“I liked that they took the time to explain everything. ”
03/21/2016 Review received via mail
“Saleem was outstanding in explaining the hearing aids and I am very happy with them.”
03/15/2016 Review received via mail
“I appreciated the clarity in explaining hearing loss and how to use hearing aids to best restore hearing. I liked the thorough and knowledgeable treatment and genuine kindness and concern from Saleem and Brenda. ”
03/15/2016 Review received via mail
“I appreciated the professional staff, quality care and excellent follow up service. They took great care of my dad. ”
03/10/2016 Review received via mail
“I appreciated the complete explanation of all processes. Plenty of time allowed per visit. ”
03/10/2016 Review received via mail
“I appreciated the thorough teaching of the devices and not being in a hurry to answer my questions. ”
03/10/2016 Review received via mail
“Saleem Assaf made this a great experience! Very informative. He is kind, patient and knowledgeable. Great session!”
03/10/2016 Review received via mail
“The things I liked are; everything, Saleem, Brenda, excellent instructions and I can not say anything bad. Wonderful experience!”
03/02/2016 Review received via mail
“Saleem was absolutely awesome. My experience was very, very good. ”
03/02/2016 Review received via mail
“I liked the thoroughness of the exam and the personable manner of the doctor now that I have an excellent understanding of my hearing!”
03/02/2016 Review received via mail
“The five things I like the best are; being able to understand my granddaughter, understanding people in noisy places, music sounds so much better, being able to adjust volume in loud areas and the experience with Saleem and Brenda.”
03/02/2016 Review received via mail
“I liked the warm, friendly atmosphere. I appreciated the very professional manner in which Saleem explained all parts of the hearing process and how to use all my hearing aids and accessories. ”
02/25/2016 Review received via mail
“I appreciated how they were friendly, courteous, most professional and accommodating. ”
02/09/2016 Review received via mail
“The experience was very helpful, the explanations very clear and the demonstration was very professional. I could hear better after adjustments. ”
02/09/2016 Review received via mail
“Dr. Saleem is the best! I'm a deaf adult and I have been to many audiologists and owned many BTE aids. Saleem paid attention to every detail from checking my ear canals for wax, hearing test and have me try out newer BTE model (a tester) within an hour. The result was perfect! I'm very happy with the new hearing aids and ear molds. I highly recommend Saleem for his accuracy and attention. A very nice guy!”
02/09/2016 Review received via mail
“I appreciated the fast, friendly and effective appointment. ”
02/09/2016 Review received via mail
“I like being able to hear again, the staff's helpfulness and friendliness. Wonderful! My overall experience is 5 star! I would recommend to everyone who needs a little or a lot of help in hearing again. Thanks from the bottom of my heart.”
02/02/2016 Review received via mail
“Dr. Saleem Assaf and staff are wonderful! What a blessing. Dr. Assaf explains everything and leaves you feeling your life is new. ”
01/27/2016 Review received via mail
“When coming in for adjustments, the adjustment is done quickly and effectively. They adjust my voice rather than raising the volume on all the sounds. My experience with the equipment staff has been great. I have really seen a great improvement in how I hear. "Thank You!"”
01/18/2016 Review received via mail
“Saleem Assaf is incredibly patient and thorough both in hearing testing and in teaching the client how to use and maintain the aids. I also truly admire all his volunteer work. ”
01/15/2016 Review received via mail
“I like over the past seven years seeing Dr. Saleem, my hearing and understanding of what others are talking about. Plus, if there is a problem with my device, I can schedule an appointment in no time to have Dr Saleem take care of my device.”
01/15/2016 Review received via mail
“They were very clear and helpful. They gave me the right devices for my needs.”
01/15/2016 Review verified by phone
“I like how they are always helpful and provide good customer service.”
01/14/2016 Review received via mail
“I liked the friendly and clear patient communication, the equipment interface, and most importantly, hearing better and being able to understand conversation more. The trial period is also appreciated.”
01/14/2016 Review received via mail
“My brother had very bad hearing. He lost his wife and felt he didn't need to hear anymore. I told him about my success with Saleem. He then decided to go to a hearing aid person (in Virginia) where he lives. He now has a whole new life because he can hear. ”
01/14/2016 Review received via mail
“What I liked best was the excellent testing procedure, attention to detail, concern with customer satisfaction. ”
01/14/2016 Review received via mail
“Here are the things I liked best: Having a visual graph showing my husband's hearing loss, Brenda and Saleem, the customer care was/is exceptional, and my husband can hear much better which raises his quality of life. Life is good! ”
01/14/2016 Review received via mail
“Good tutoring on use of hearing aids; ease of their use; difference in perception of sounds with hearing aids; no one notices them!”
12/08/2015 Review received via mail
“They give very clear explanations. ”
11/30/2015 Review received via mail
“Dr. Saleem was very thorough in explaining how to use my new hearing aids. ”
11/11/2015 Review received via mail
“I appreciate the attention of staff. Seems to be very concerned and caring. Knew what would best suit my needs. ”
11/11/2015 Review received via mail
“I like the quality of service and product and patience in answering all my questions. ”
11/11/2015 Review received via mail
“Saleem and his secretary watch over my hearing closely. They insure that I understand the importance my ears and the cleaning of my hearing aids. They always have the necessary supplies available. Hearing checks are conducted regularly and as a result my hearing has not deviated over the past 5 years. Fantastic team. ”
10/31/2015 Review received via mail
“I like the personal attention to my specific hearing problems, the assurance and confidence they gave me about wearing hearing aids, the relief in being able to hear so much better and the time and attention to detail in getting it right for me. ”
10/31/2015 Review received via mail
“Saleem is very competent and patient at explaining how to use and care for the hearing aids. I am always pleased with the quality of hearing aids. ”
10/27/2015 Review received via mail
“During the (7) years of service, Dr. Saleem, has provided for me. I am able to hear better and enjoy my family, friends, conversation. Dr. Saleem is very helpful and always concerns about anything I might be having problems with. Outstanding doctor. ”
10/27/2015 Review received via mail
“I like everything there — especially Brenda and Salem!”
10/21/2015 Review received via mail
“Dr. Assaf spends as much time as needed with his patients until the hearing aids fit and work perfectly. He and Brenda, his office manager, are kind, caring and patient with everyone!”
10/19/2015 Review received via mail
“Saleem really cares about his patients. He worked with me a long time to get the right hearing aids for me. I highly recommend him. Brenda is great also. ”
10/18/2015 Review received via mail
“Friendliness, happy, fun, very knowledgeable, experienced, helpful, adaptable hearing aids to all situations, programming capabilities are endless, wonderful explanations (clear, concise), enjoyable. ”
10/05/2015 Review received via mail
“Saleem is a wonderful technician. His explanations are very clear. He is open to any question and makes sure the answer is understood. My hearing and understanding of spoken words is much improved. Brenda is very efficient and provides a calming atmosphere in the entry area. ”
10/05/2015 Review received via mail
“I like their service. ”
09/29/2015 Review received via mail
“I liked everything that he showed me to hear better & to care for them too, and the real friendship after and his assistance as well. I hear better now. Thank you.”
09/22/2015 Review received via mail
“I was constantly asking my wife and others to repeat themselves, or nodding my head because I couldn't hear properly. I could not hear words or comments in crowded rooms with background noise. These are no longer issues for me. With my new hearing aids I feel part of conversations. The ease of use of the aids has made this an easy transition. The attention and experience at Better Hearing was a great experience. I highly recommend Better Hearing to anyone with questions about their hearing.”
05/21/2015 Review submitted online
“My new hearing aids stay in place much better than my older pair. Saleems' level of service has made all the difference. Plus, I have control of the volume at a touch of a button. Now I feel more engaged and connected.”
05/07/2015 Review submitted online
“My new Oticon Alta 2's fit much better than my old Oticon Delta's. Now I have 4 distinct settings to access for a variety of environments and situations. The amount of personal attention that Saleem provides is outstanding.”
05/07/2015 Review submitted online
“I am very pleased with the hearing aids and services I received at Better Hearing. Brenda is great, makes you feel at home. Dr. Saleem is real personal and truly concerned about my hearing. Love the relaxed atmosphere when you walk through the door!”
04/30/2015 Review submitted online
“Before using my new hearing aids I was often very frustrated by not being able to understand what others were saying to me. Now, I am so comfortable with my new, greatly improved hearing that I forget I even am using hearing aids. No more straining to hear!”
04/29/2015 Review submitted online
“I could hear but I could not understand what people were saying. I felt left out and embarrassed when I asked people to repeat things. Trying to read lips just wasn't cutting it. With my new hearing aids that has all changed. I felt part of conversations again. I am surprised at how close to "normal" hearing I have once again. Thank you Saleem!”
04/27/2015 Review submitted online
“My hearing aids just didn't do it for me. I forget I have my new hearing aids on. The noise reduction setting is great at the bowling alley. This is a much better experience than the old aids. I use all 4 of the programs in these aids.”
04/20/2015 Review submitted online
“I was concerned about my hearing loss. It seem to be the most bothersome in situations with multiple conversations and background noises. My new hearing aids from Better Hearing have brought back clarity to my interactions and hearing sounds I have been missing.”
04/17/2015 Review submitted online
“To be able to hear without always asking someone to repeat is indeed such a blessing. My family says I don't talk as loud as I used to either. Thank you Better Hearing.”
04/16/2015 Review submitted online
“My biggest struggle was with women's voices. My new hearing aids from Better Hearing have helped me hear better. My wife is so very happy that I am no longer saying "what" or "huh"? Thank you Saleem!”
04/16/2015 Review submitted online
“I was afraid, unsure and very timid about the entire process of searching for hearing aids. Better Hearing brought me out into a new world of happiness with my new hearing aids. They are easy to put on and forget I am wearing them. I can hear the birds again and am enjoying social situations!”
04/16/2015 Review submitted online
“My wife was "afraid" of hearing aids, and I was afraid that she would never wear them. However, with the help of Saleem, Judy is wearing hearing aids and so happy and confident. Saleem's approach in working with his patients is phenomenal. Judy's is back to her bubbly personality and social self.”
04/16/2015 Review submitted online
“I was concerned because my hearing just kept getting worse. The hearing aids I was wearing were no longer helping, but my previous doctor said they were ok. When I went to Better Hearing and listened to new hearing aids, I noticed a big difference right away. The detail and help given to me by the staff of Better Hearing surpassed every expectation I had.”
04/16/2015 Review submitted online
“I went to Saleems office with a friend that I was visiting in Austin. She had gotten hearing aids and let me "listen" to hers, wow I was surprised and intrigued. I really had been missing a lot. My vacation turned into a new world of hearing better. I got hearing aids from Better Hearing and I am loving my new ears!”
04/16/2015 Review submitted online
“I struggled with hearing for work and now I'm hearing it all. Music and television are so much more clear. I am surprised by the sounds I have been missing for years that I am once again hearing. I have my confidence back!”
04/16/2015 Review submitted online
“I really thought that my wife was mumbling and had to have the TV at a very high volume. I went to Saleem and got new hearing aids. Now I am hearing the brilliance in the sounds of my world!”
04/16/2015 Review submitted online
“I had difficulty hearing in noisy settings with hearing aids I had tried in the past. My new Oticon hearing aids from the Better Hearing Center have made me a believer that hearing help is real. Thank you Saleem!”
04/16/2015 Review submitted online
“I knew I had trouble hearing. I was afraid that hearing aids would be be really obvious if I had to wear them, visually and concerned with "maintenance" of the aids. Finally got hearing aids and most people cannot even see them, low maintenance as well. I cannot believe how many years I went not knowing just how much I was missing. ”
04/16/2015 Review submitted online
“My family and friends used to have to repeat everything to me. Now, with my hearing aids, I can be part of what is going on. I am enjoying sounds that I have not heard for a long time.”
04/16/2015 Review submitted online
“Before going to the Better Hearing Center I had issues with clarity of voices, missing phone calls, and missing dialogue in movies. The transition to my new hearing aids went very smooth. Saleem is easily accessible and always there to help.”
04/16/2015 Review submitted online
“I am very grateful to Saleem for helping me with my hearing. I am no longer shouting or screaming, it's amazing to be able to hear myself and everyone else. Saleem treats his patients like family.”
04/01/2015 Review submitted online
“I have more confidence now and don't depend on lip reading what others are saying. I hear more in conversations and watching TV, which keeps me more involved with the people or movie. I love how people can't see my hearing aids!”
03/31/2015 Review submitted online
“I waited about a year before I decided to get my hearing checked because I always thought it was sinus'. I finally thought maybe my hearing could be checked in spite of my sinus's. When I tried on the hearing aids, suddenly everything was clear, even my sinus's, ha ha. TV sounds so much better. My stereo that I always thought was broken because I couldn't hear it, is not broken, it works great and I can hear it now!”
02/23/2015 Review submitted online
“I was frequently asking people "what", especially in noisy situations. Now it happens less frequently. I am more at ease in a social situation. My husband no longer complains about the TV being too loud. I am surprised by the natural sound, not "tinny" and no whistling.”
02/16/2015 Review submitted online
“I purchased my first set of hearing aids from Better Hearing about 4 years ago. When new technology became available, I became eager to test it out. I was fit with the latest technology and have discovered the world of Bluetooth Freedom. With my new hearing aids and bluetooth devices, I am enjoying television and phone conversations in a whole new light. The service and support at Better Hearing is phenomenal. I highly recommend a visit to Better Hearing if you need hearing help!”
01/22/2015 Review submitted online
“Prior to going to the Better Hearing Center, I was uncomfortable in group settings, being left out of conversations and embarrassed. With my new hearing aids from Saleem, I enjoy participating in group activities and conversations again with confidence. I was treated wonderfully at the Better Hearing Center and highly recommend them to anyone with hearing issues.”
12/23/2014 Review submitted online
“I decided to make an appointment because I was tired of having to ask my wife to repeat things. We sit in side by side recliners in the living and there is an oxygen tank between us, I never can hear her the first time. With my new hearing aids our problem is solved, I hear her the first time! I also frequently eat dinner out, 6 times per week. I have had great improvement with my conversations while out to dinner. The hearing aids are very comfortable and I sometimes forget I am even wearing them. Thank you Better Hearing for your professional and friendly care and service!”
12/15/2014 Review submitted online
“Everything was nicely done, professional and I would recommend them. ”
12/01/2014 Review verified by phone
“Saleem and Brenda are very professional and caring people. I have been to 4 different hearing specialists, so I know a good thing when I see it. The hearing instrument that I purchased truly helped my hearing and tinnitus. Thank you so much Better Hearing Center!”
11/25/2014 Review submitted online
“I had lots of trouble homing in on what people were saying. I even sometimes avoided going near a group of women. I now feel more free to to to nearby group activities. These new hearing aids are so much more comfortable than my older ones. Very professional office and environment, made my appointments pleasant.”
10/06/2014 Review submitted online
“After going for years with hearing loss, I had become "closed off" and anti-social, almost "hermit" like. Dealing with the public daily was difficult, trying to hear and understand what was said was. Now, with my "bionic ears", I am going non-stop. i gladly approach clients knowing I can hear them. I feel like I am a new person. The devices I have are awesome, I hear what I've been missing for years, and can enjoy conversing with friends again! Thank you Better Hearing!”
08/14/2014 Review submitted online
“Renewed confidence and social connection. I'm now more a part of the conversation rather than interrupting it by "what-what did you say".”
06/05/2014 Review submitted online
“They were very thorough and professional.”
01/03/2014 Review verified by phone
“Emotional, phenomenal, life changing. Quality of life improvement. I love music and can hear the complete sound range of the music as it was intended to be heard. Unprecedented level of concern, care, compassion. I know, I have been to 2 other providers. I will not go anywhere else now.”
09/13/2013 Review submitted online
“As a retired hearing healthcare provider, I had high expectations and standards when searching for someone to care for me and my hearing. Saleem not only met those expectations, but his kind, professional and friendly manner has exceeded what I expected to find. I am hearing so much better, love my hearing aids. Voices and sounds are much clearer. The hearing aid themselves are so comfortable, I often forget I am wearing them. I highly recommend the Better Hearing Center to anyone seeking help with their hearing ”
09/12/2013 Review submitted online
“From the very beginning, and I think I was in the first wave of clients, Saleem has kept focus on what I think is the most important avenue to insure success. CUSTOMER SERVICE. Product is important, but customer satisfaction is the best way to grow a business. And positive "word of mouth" is the best of all advertising. So I am pleased to say, in the five or six years I have been with Saleem/Better Hearing I have never been disappointed. ”
09/09/2013 Review submitted online
“I am very pleased with my hearing aids and with the time spent being fitted for the aids. The experience was very good.”
06/27/2013 Review submitted online
“I entered the pretty, comfortable office and was promptly greeted and offered some delicious homemade cake. My exam went completely smoothly & easy. I was reassured my hearing was ok, and given some important adivce for better hearing.”
05/06/2013 Review submitted online
“Office staff is wonderful (fresh baked goodies!) Saleem is excellent at his job, but more important is very caring. You couldn't put your ears in better hands.”
10/08/2012 Review submitted online
“The very best thing you can get when you buy anything is service after the sale and you can't get it any better than Better Hearing Center of Austin and the most virtuous, respectable treatment anywhere.”
08/31/2012 Review received via mail
“Dr. Saleem and Brenda were so welcoming and made my first hearing exam effortless and educational. The office is calming and beautiful. All in all, a most positive experience. It could not have been better!”
08/24/2012 Review submitted online
“I have received the best care and follow up I have ever received at Better Hearing. As a patient for 2 1/2 years I really appreciate the concern, professional service, support, and solutions as my hearing has changed. Great job by Brenda and Saleem.”
07/25/2012 Review submitted online
“Everyone was so friendly and helpful. Thank you Saleem & Brenda!”
07/13/2012 Review submitted online
“They were very service oriented the service was excellent.”
07/13/2012 Review verified by phone
“Very patient and willing to understand problem. Very good service!”
06/28/2012 Review submitted online
“I have been a patient of Saleem's for 3 1/2 years and am completely satisfied with all aspects of his service.”
06/27/2012 Review submitted online
“Was on time for scheduled appointment and took time to check hearing, and explain what was going on with hearing aids and most of all wanted to make sure everything was answered and that we were happy before we left the office.”
06/27/2012 Review submitted online
“I'm so happy that I took this major step in my life to hear better. My family and friends feel the same. Absolute FIRST CLASS service with Saleem and Brenda!”
06/20/2012 Review submitted online
“Very Professional. I am a longtime patient and highly recommend the Better Hearing Center of Austin to everyone with hearing needs!”
05/16/2012 Review submitted online
“I enjoyed the pleasant atmosphere. Dr. Assaf has a very pleasant and professional manner that is appreciated.”
05/03/2012 Review submitted online
“The Better Hearing Center feels like family. I look forward to appointments. Before I got help from Saleem I felt like I was in a hole and embarrassed about not hearing. I now enjoy a life full of family, friends and social activities. ”
04/27/2012 Review received via mail
“Very detailed, I gained a new understanding of how hearing works and a new appreciation for having two ears. Will recommend Better Hearing center to others!”
04/27/2012 Review received via mail
“The personal one on one time spent to make sure every aspect of my hearing aid service was met and has been rewarding. There is nothing like good old-fashioned customer care!”
04/27/2012 Review received via mail
“Hearing better. The hearing was crisper and sharper. The feel and look of the hearing was great. Wonderful explanation of everything.”
04/25/2012 Review submitted online
“I like that they didn't try to sell me a hearing aid when I did not need one. ”
04/25/2012 Review received via mail
“The educational aspect and most definitely the professionalism of Saleem was extraordinary. I learned that I may be hearing too well in high frequencies, which is affecting my current hearing during conversations. I've noted his observations and suggestions now during conversation. ”
04/23/2012 Review received via mail
“I have gone to this clinic for 2 years, and everytime i call or stop in I'm always greeted with a smile and EXCELLENT service. The staff is very friendly and professional and help me with all my questions and concerns. I wouldn't go anywhere else to have my ears looked at & for hearing aids.”
04/17/2012 Review submitted online
“Best thing that could have happened to me. I hear loud and clear, a great change and improvement. The level of care is outstanding.”
04/04/2012 Review submitted online
“The hearing aids have improved my life greatly. I have had them for almost 4 years. Anytime that I have had any issues with them, the problems were dealt with quickly & effectively. I've always been able to get service quickly, usually same day!”
04/02/2012 Review submitted online
“The office is run very efficiently and the staff is most helpful, professional and not pushy at all. The ear examination and the hearing aids are explained and demonstrated in detail. The technology is awesome. A great experience!”
03/29/2012 Review received via mail
“The clinician, Saleem Assaf, and his patient care coordinator, Brenda MacArthur, are the best in the profession of personal care. They are caring, patient, understanding and, most important, professionally first-rate. ”
03/29/2012 Review received via mail
“Thank to Saleem, I am enjoying hearing better. I am able to continue square dancing now that I can hear the caller again. The care and service provided was excellent. I high recommend the Better Center for help with your hearing.”
03/28/2012 Review submitted online
“I liked the polite, courteous staff, very informative and worked with my schedule very well.”
03/23/2012 Review received via mail
“I am hearing so well, I'm just smiling like a cheshire cat! The care and service is magnificent.”
03/23/2012 Review submitted online
“I like the caring, informative attitude and attentiveness I received. There was no pressure to buy, only a concern about what was best for me.”
03/12/2012 Review received via mail
“They have much improved my hearing and understanding. I have been told it is noticeably better. The level of care and service has been outstanding, friendly as well.”
03/09/2012 Review submitted online
“Great service! After having my hearing aids for some time, I love knowing that i can come in any time for reprogramming or adjustments as my hearing changes, at no charge!”
03/09/2012 Review submitted online
“The clarity of the sound at a distance, what a difference on the TV. Bluetooth equipment makes answering either my home phone or cell phone very convenient.”
03/09/2012 Review submitted online
“The hearing aids are excellent. The care in fitting the hearing aids was expert. You will love Dr. Saleem Assaf and Brenda!”
03/09/2012 Review submitted online
“I'm very pleased with everything that was done.”
03/07/2012 Review received via mail
“The friendly atmosphere, staff was knowledgeable and the doctor's caring attitude. He and Brenda, his assistant, make you feel like they really care about you as a person. He is not pushy and will work with you until you feel comfortable with your hearing aids. He also has you come back for check ups. ”
03/07/2012 Review received via mail
“Saleem is very professional and sincere. Saleem knows what he is doing and is very friendly all the time.”
03/06/2012 Review submitted online
“My clinician, Saleem Assaf, is a very caring person who listens to one's concerns and does everything to clarify any issues one might have. It has been a very rewarding experience working with the Better Hearing Center of Austin.”
03/06/2012 Review received via mail
“The treatment is good. I can hear better after adjustments. I enjoy watching TV much more. I would recommend friends to this office.”
03/05/2012 Review submitted online
“I like the service and friendly atmosphere for all there! Will be purchasing the hearing aids for sure.”
02/27/2012 Review received via mail
“No more background noise. My family really enjoys the Bluetooth - now their ears are not bleeding (from me turning the TV up so loud).”
01/14/2012 Review received via mail
Clinic details
Hearing and Brain Centers of America is the highest rated hearing health care center in the United States and has been recognized as a Top-50 Health Company in America.
As a certified Excellence in Audiology clinic in the Texas Region, our treatment plans for Tinnitus, Hearing Loss and the associated cognitive decline have been developed by Dr. Keith Darrow, PhD, the only Harvard Medical and M.I.T. Trained Neuroscientist in private practice audiology.
We're proud to service the people of the South Austin area.
Hearing care services
- FDA Approved Tinnitus Treatments
- Medical Treatment of Hearing Loss
- Dementia Risk Reduction Treatments
- Hearing Evaluations and Cognitive Health Assessments
Hours of operation
Sunday | Closed |
Monday | 10:30 am - 12 pm, 1 - 5 pm |
Tuesday | 9 am - 12 pm, 1 - 5 pm |
Wednesday | 9 am - 12 pm, 1 - 5 pm |
Thursday | 9 am - 12 pm, 1 - 5 pm |
Friday | Closed |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
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