Eastside Audiology - Issaquah

“In an appointment to check my old aids and to see if my hearing has changed in the last year, I was very pleased with the whole experience. Michelle did a very thorough hearing test, and then went over the results with me. She then cleaned my 6 year old aids and determined that they needed to be sent in to the manufacturer to determine if they they can be relied upon for service a little longer. Then on top of that she set me up with a set of loaner aids. All new technology and tuned in to my hearing needs very well. She spent close to two whole hours with me. Exceptional service. ”

“I had a problem with noise that my one aid was making but not the other. My aid was taken and when they finished and it was returned, it worked perfectly. Pleased with results.”

“I have two extremely different ears and problems with hearing aids so discovering Eastside Audiology 10 years ago has been a life saver for me as I am now close to 95 and still enjoying involvement in music and conversations at a Life Care Retirement community. No matter how perplexing, Dr Kingham has stayed with any problem until solved. It is hard to express how much that has enriched my aging. I feel very fortunate. Thank you.”

“As always efficient and effective service”

“I needed a new insert for my hearing aid. I had an appointment and they were on time and fixed my problem within minutes.”

“Eastside Audiology got me right in and repaired my soon to be broken hearing aid. Everyone is extremely helpful and friendly. ”

“I’m pushing 70 so I like the trending they provide over time. The staff is extremely friendly, happy and easy to do business with. ”

“If you want the best care, this is the place to go - knowledgeable, professional, and personable. They will help you choose the right aids for you and make sure that the aids are optimized for you by using best practices in the industry.”

“I couldn’t have asked for a more positive, professional appointment with the doctor and her staff! I highly recommend Eastside Audiology. ”

“Always great service for myself and my husband. Hearing tests are always fun and personally I can't avail myself of products yet. Won't use any other provider.”

“Dr Kingham is the perfect combination of personal and professional. Her knowledge, skill and experience allow for the top notch care provided at Eastside Audiology. Her demeanor makes each visit enjoyable. I feel fortunate to receive care at Eastside Audiology.”

“Dr. Kingham and her staff are wonderful. You will not find a better Audiologist in all of Washington. They are all very compassionate and understanding of anyones hearing needs. They have access to all hearing aids and are up on all of the latest aids available so you will get the appropriate ones for your personal needs. No pressure and always looking out for your best interests. Give them a try you won't be sorry.”

“Sasha was very helpful and took very good care of my issues.”

“Friendly, professional atmosphere. I would highly recommend Eastside Audiology!”

“My experience was very positive. I now have an excellent understanding of how hearing aids can improve my quality of life. I feel confident that Eastside Audiology will support me in the future to keep me hearing.”

“The review was very thorough and Au. D. Hillard did an excellent job explaining issues I asked about, and she also was able to compare today's results with an exam I took at their office 10 years ago. I intend to have another exam a year from now.”

“It was my first hearing aid appointment and I was very impressed. Dr. Hilliard was both professional and friendly. Answered all my questions with patience. I would highly recommend Eastside Audiology.”

“Carl was able to find the problem with my hearing aid not being defective but with the battery. Battery life seem to be short after installing new ones only for a few hours. What a relief that I didn't need to have my hearing aid sent in for problem solving which would have been expensive! Thanks Carl!”

“Dr. Kingham provided superior service on several hearing issues including updating my hearing test, testing my hearing aids finding them satisfactory (don't need new devices) and reprogramming my hearing aids for optimum effectiveness based on my new hearing test. She's great!”

“I saw Dr. Kingham because I had some recent concerns with my hearing, I have family members who have double hearing aids and figured it was time to get a baseline to find out where my hearing was. She was thorough in educating me about the anatomy of an ear and what each part played and how hearing could be affected in the various areas. Who knew you could get arthritis on your eardrum! The testing was thorough and professional. While I wasn’t a candidate for hearing aids at this time, there were some early warning signs that I needed to be aware of. I will implement the suggestions she gave me and check back in a year to see how things have progressed. I would highly recommend Eastside Audiology with Dr. Kingham to anyone. Don’t delay. We get physicals and see the dentist every year. It’s time to get your hearing tested annually as well.”

“Dr. Hillard was very professional and thorough. She explained things well and was easy to understand. I highly recommend her.”

“The purpose of the visit was to review my 3 year old hearing aids (Phonak) to insure they were working correctly, and replace a few of the components due to normal wear and tear. The doctor also reviewed with me several questions I had about the use of my hearing aids. All of my questions were answered, the hearing aid is in great shape, and I am a very happy client of Eastside Audiology. ”

“Outstanding from beginning to end!! Carl was just great, professional & helpful.”

“Great service, very competent dr. conducted hearing test and fixed my hearing aids quickly. Nice experience. ”

“I feel lucky to have the level of care offered by Dr Kingham at Eastside Audiology. After past experience with other audiologists, I appreciate her knowledge and experience combined with her commitment to take time to ensure I have the best treatment and a good understanding of available options. ”

“It was very pleasant to be greeted and answer all your questions. I would give them a 5 star rating and let my coworker know about Eastside Audiology. ”

“Always great service!”

“This is my pleasure and the honor to write my review about the service which I received from Eastside Audiology. The atmosphere of the office is professional, yet relaxed. My appointment was with Dr. Nichole Kingham. She is the highest-level professional which I ever worked with. She was very patient with me. She really educated me about hearing. She explained how the hearing aids help my brain. I used other doctors for about 5 years but now I would never consider going anywhere else for my hearing service. They are the best! You will receive excellent customer service from Eastside Audiology. I would highly recommend Eastside Audiology for anyone that is needing a hearing test or hearing aids.”

“The staff was very patient and explained the process very thoroughly. I highly recommend their services.”

“I have been a patient of Dr. Kingham for the last 13 years. She and all of her staff are excellent . Her office is very warm and welcoming and everyone on her staff is very knowledgeable and helpful in finding the right hearing aid for your particular needs. Never any pressure and always encouraging is helping with your hearing needs. I highly recommend Eastside Audiology for all your hearing needs.”

“Very knowledgeable, courteous, staff who are willing to work through hearing/hearing aid challenges! ”

“Everyone is always friendly and helpful! I feel comfortable and all my needs/questions are always taken care when i visit Michele. ”

“Always a great experience with Eastside Audiology over the last nine years.”

“Always a pleasure to visit the office. Everyone is friendly, knowledgeable, unrushed. ”

“They provide excellent service. ”

“The staff is friendly, knowledgable and very helpful. Dr. Kingham is a wealth of information. I feel like I've had a seminar in ear science after my appointment.”

“Eastside Audiology does an excellent job, and they are very professionally honest. In 7 years I have never had any negative experience. I would strongly recommend them to others”

“Professional, responsive, interested. Wants the best results. Listens and answers appropriately. ”

“Found so very helpful and knowledgable in adjusint and updating my two hearing aids. Many thanks.”

“I am very happy with the service that Eastside Audiology does for its clients. They are very professional and kind from the time you walk in the door and till you leave. Working with Michele is great it is always a pleasure to work with someone that is so informal and knowledgeable. ”

“My visit was very informative and my hearing aid was fixed! Very happy with the service provided. The staff is friendly and welcoming. ”

“Carl handled everything I needed efficiently. He save time by doing a simple repair so I did not have to send in my hearing aids and wait for them.”

“They provide excellent service and care. I've had a couple of issues with my hearing aids and they responded immediately to resolve the issues. ”

“Always such a great experience seeing Dr Hillard and the folks at Eastside Audiology in Issaquah! Everyone is friendly, pleasant, efficient and know their stuff. I definitely look forward to my visits. ”

“Always excellent, friendly, efficient and knowledgeable! I've been going there for many years and have always found it to be the same!”

“The whole team is great! Made sure I understood exactly what the issues were and what my options were!”

“Michele and team Eastside Audiology always provides the best and most current patient service. My hearing needs are acute and they provide the operational care and understanding to keep my aids in top working condition. Simply the best care!”

“I have been a patient of Dr. Kingham for over 13 years. She is the best. Always listens to what my concerns are and addresses them. She is honest, caring and always available if needed. You will never be disappointed in Eastside Audiology.”

“Everyone at Eastside Audiology is great to work with and provides excellent service.”

“Michele did an excellent cleaning of my hearing aids. She also answered some questions. The receptionist was very pleasant and friendly. ”

“3rd time is a charm... after trying two other Audiology clinics, and leaving in disappointment, Dr Kingham at Eastside Audiology provided a comprehensive hearing assessment. She took time before and after to help me understand how ears work and the nature of my hearing loss. She used Real Ear Measurement when programming my hearing aids. For the first time I feel positive about using my hearing aids and confident that they are programmed and fitted correctly. ”

“I always get excellent service at Eastside Audiology. The only negative thing I've experienced there was during my last regular visit, in June 2022. At the most recent semiannual visit, when I made the next appointment for June, I was told the price for a clean and check and given the choice between seeing an audiologist or an assistant. I chose assistant, as it was to be $10 cheaper. After I had my visit in June (which was done quite pleasantly and professionally), I was presented with a bill that was nearly double what I had been quoted at the previous visit. An inquiry resulted in my being told that prices had gone up. Nichole called me at home and explained the details of how Eastside's cost had risen. Although I felt (but did not express) that the amount of increase was much more than the inflation that every business is experiencing, I thanked her for letting me know and didn't ask for any refund or adjustment. Nevertheless, Nichole told me that she was refunding my entire payment. She really didn't have to do that. This could have been avoided by Eastside sending out a notice to all patients of the price increase six months before, but Nichole's action left me with a continued good feeling Eastside. I strongly recommend Eastside Audiology.”

“The entire team deserves 5 stars and I would give them more if I could. I researched quite a bit and am very satisfied with the level of service. ”

“Great service and nice staff. With Dr Kingham, I feel like I get a bonus seminar in audiology each time I visit - in addition to great professional hearing aid service.”

“Knowledgeable professionals and great support staff! The best.”

“In today's market things are changing. Business's are not trying to earn your business - they feel they are doing you a favor. This was NOT the case wuth Eastside Auditory. I'm 73 and I'll never go anywhere else. Upfront. Honest. Straightforward. ”

“Dr Hillard, Carl, and Lisa are the absolute best. Always on time, and incredibly friendly. Carl has been exceptionally patient with all my questions and showing me how to clean the devices. It is a pleasure to visit their facility, and I can’t recommend them highly enough. ”

“This is the first time I have visited an audiologist and it was an exceptional experience. The forms were online so they could be completed ahead of time, the front desk lady was very friendly and made checking in an easy process. My appointment was on time so no waiting and Dr. Michele Hillard was amazing. She explained the process and the reason for it, showed easy to follow diagrams on how the ear works, was thorough, professional, and friendly. No hard sell on the hearing aides. I highly recommend Eastside Audiology for your hearing needs. ”

“It was the best appointment I have had with an audiologist. Thourough and clear in jnformation given and product presentation. So so pleased to have found them.”

“I am so very grateful to have had an appointment with Dr. Kingham. She completed multiple tests to explore and determine the cause of my tinnitus. She was extremely patient and took the time to explain the test data and to answer every question I had. Dr. Kingham gave me peace of mind that I have not had in several years. I would recommend Eastside Audiology to anyone looking for help with hearing issues. A very positive experience!”

“My most recent visit was for a minor hearing aid adjustment. Great service, as always. ”

“Eastside Audiology is a full service professional provider that I have been seeing for 10+ years. I do have an incurable issue with my hearing and they have provided valuable services to monitor my condition and mitigate the impacts. I recently purchased hearing aids and they provided excellent service, before the purchase and after the service so that I am getting optimal use of my hearing aids. Thank you to Michelle, Carl, and Lisa for all that you have done for me. Dave”

“Friendly, welcoming, knowledgeable and professional. Love having these women,+ 1 equally fine guy on my team!”

“Everyone in the Puget Sound area rush to Eastside Audiology if you have hearing problems. I searched and reviewed the internet and You Tube for several months to learn about hearing aids and the Hearing Centers. I watched some You Tube spots several times so that I understood what I needed. I found Eastside Audiology through Dr Cliff Olson’s website. My first visit proved I had made the right choice. Before each test I was told what part of the ear they were testing. After the tests I was shown the results with a detailed explanation of what they meant in my problem areas. So it made sense to me why she picked the appropriate hearing aids for me. And then adjusting them perfectly. I feel I’m with family as they continue to help me adjust to my new hearing aids. It has been a great positive experience. ”

“As a new patient at Eastside Audiology I was welcomed warmly and treated with great respect. Dr Kingham spent a great deal of time explaining and educating me about my hearing loss. She was calm and patient despite having to also do the work of several of her support staff who couldn’t make it in that day due to snow. I highly recommend Dr Kingham and Eastside Audiology ”

“I have been a patient for many years and have always received the best service . Everyone there is caring, helpful and they always try to find the right hearing aid for your particular needs. Never and pressure and always accommodating. Give them a try you won’t be sorry.”

“Staff at Eastside audiology is exceptional! Warm and friendly as you walk-in the door. Always on time. The staff is very well trained and very professional. I’ve been going there for years and would never go anywhere else.”

“The staff is fantastic! Excellent care provided by both Dr, Kingham and Dr. Hillard for my hearing loss - I’m so glad they were recommended to me. ”

“I've been doing business with Eastside Audiology for about nine years. The audiologists and staff know their business very well. At the same time, they all have a friendly way of dealing with customers and I've never experienced pressure to buy something before I'm ready. More businesses should try this approach.”

“The staff is always cheerful and helpful, willing to answer all questions”

“Everyone in the office from the front desk, Drs, and assistants are so friendly and competent. I recommend them to everyone. Im very happy I can go there. ”

“Really nice people to work with on my hearing problems”

“Really nice people - personable and professional ! I would highly recommend them .”

“Excellent customer service from very beginning to ongoing any question or assistance you might want. Staff at Eastside Audiology are consistently helpful, do what is required with efficiency. I have confidence the hearing test results are accurately analyzed and customized hearing aids are spot on. Getting hearing aids for my elderly mother has been a breeze ... Thank You Eastside Audiology”

“My overall experience with Dr. Kingham from start to finish was excellent. Having had a failed experience with hearing aids purchased in 2015, I did more extensive research on hearing aids this time around and discovered "best practices". This led me to Eastside Audiology. The EA process of testing, detailed analysis, and programing is better than anything I've ever experienced in the past. I've had a pair of demo hearing aids for 2 weeks and they are great. I would highly recommend Dr. Kingham and Eastside Audiology.”

“Superb service, very knowledgeable, friendly and helpful staff. ”

“Great service, friendly and helpful, would recommend them every time.”

“Good. Friendly. Convenient. ”

“My husband and I have been going to Michele since 2016. She is thorough, patient, and always works to find the best hearing solution for us. We have excellent care whenever we have a question or concern. The office and staff are very, very pleasant! ”

“The coordinator & med assistant were very helpful & kept me at ease while I awaited an adjustment on my hearing aids. Dr Kingham spent considerable time completing the work because the data was difficult to access. She was incisive, highly intelligent & proactive in getting the job done. Her insistence on Customer Service first as a cardinal principle was evident throughout my visit. In the past, I have had appointments with her that went as nicely as on this one. I fully support her clinic and will continue to refer my friends, neighbors & associates to her.”

“Always very rapid to respond if there is a problem, understanding, and helpful with the problem. I lost a hearing aid for the first time. They provided me a loaner, no questions asked. I really like working with them.”

“Always a great experience at Eastside Audiology. Excellent doctors and staff. Very pleasant environment. Couldn't be happier with my visits. Very helpful!”

“Always a pleasure to deal with Eastside Audiology. ”

“I always get treated like something special when I have an appointment! And I so thoroughly trust Dr. Kingham that I followed her to this new business, where if anything, she provides even better service than where she worked before. The staff shares her demeanor - and i feel like I'm personally known by each of them.”

“My overall experience was outstanding - from my exchanges with Lesa (she is great) to the entire testing and analysis with Dr Kingham. They follow “best practices” which is reassuring in this market. I learned a lot about both hearing and it’s relationship to other components of my health (e.g., brain function). Our granddaughter needed correction in one ear and she (justifiably) gave EA a strong recommendation, as did her parents. Sometimes kids are the best teachers! Highly recommended.”

“I went in for a long overdue hearing test. From my check in with Lesa to the end of my appt with Dr Kingham the entire experience was easy, relaxing and productive. Thank you!”

“I saw Dr. Kingham regarding ear wax interfering with the performance of my hearing aids. Her examination was very revealing of the extent of the problem. And the DIY treatment that was recommended works well. I am hearing much better with my hearing aids”

“I have been going to Eastside Audiology since 2011. Dr. Michele Hillard has alway been my audiologist and is friendly and thorough. Carl helps me when my aids need cleaning. Lisa is outstanding in the front office.”

“I have been going to East side audiology for quite a few years and have had excellent care. Highly recommend them.”

“Went in for a hearing aid cleaning and service today and the appointment was fast and easy. The service is always excellent at Eastside Audiology. ”

“Dr. Hillard was very thorough in her examination and discussion of which hearing aids would best suit my particular loss! I’ve only had them a few days and they work extremely well!”

“Dr. Hillard was very patient and thorough. I had had my aids for a year and was not using their full potential. She explained features I has not been told before and now I am getting the full benefit of my pretty expensive hearing aids. They are working better than ever before!”

“My first hearing aids purchased several years ago gave me lots of problems with my glasses and ear protectors that I wore a lot around for outside work. We went over the issues, got a new test, and I feel good about the corrections we've made for my new aids. We even covered options of which I was unaware that I may have available for coverage. Great service!”

“The price was competitive, the service was outstanding. And they continue to service my aids at no extra charge. Any concerns I have had were quickly addressed. Plus the friendliness of all the staff makes a visit something I look forward to. I am moving 90 miles away, but will continue to use them as my hearing aid providers. I cannot recommend them more highly.”

“They reminded me that the warranty that my hearing aids came with was about to run out. They checked my hearing aids out to make sure they were up to snuff so I could get any problems taken care of free. There were none this time but their reminder on previous aids let me take advantage of the original warranty.”

“Excellent in every way, from client relations to top-notch technology! Thanks!”

“Eastside Audiology has a very friendly staff. I have enjoyed working with doctors Kingham and Hillard as well as Carl and Lesa.”

“Found the staff very friendly and during my exam Michele took the time to explain the procedures clearly.”

“Carl was a big help in answering my question. Thank you Carl”

“I have used Eastside Audiology since they have been in Issaquah. Their location is ultra convenient and their products and service always outstanding. Thank you Eastside Audiologists. ”

“Eastside is just great! Professional and admin staff are super helpful and know what they’re doing. The team always has your back. Give them a try - you’ll be glad you did!”

“I have been a patient of Eastside Audiology more than 10 years, monitoring my tinnitus and a gradual loss of hearing. When the time came for me to correct my hearing they were patient with all my questions and provided excellent service as I considered two possible hearing aid solutions. Dr. Kingham and Dr. Hillard are the best! Thank You!”

“I knew the previous owner, and she praised the new owner and staff very highly. I went in for the hearing test and they are every bit as thorough and professional as my expectations. If you are ready to make the move to improve your hearing, this is the place to be. There is different pricing depending on the type of hearing loss you are experiencing. It is not a "one size" fits all operation. EXCELLENT experience!”

“I’ve been an Eastside Audiology (Issaquah, WA) patient for over a decade and for good reason - Eastside Audiology is a World Class Provider. More than experienced experts and advisors these professionals are personable and genuinely caring. The have gone above and beyond for me so many times helping me select, adjust and service my Oticon Hearing Aids. They monitor my hearing health and enthusiastically strive to help me achieve my best quality of life. While nobody wants hearing aids, much less hearing issues; life happens and if/when you need help - Eastside Audiology are the team to trust. I think you will find, as I do, you will be glad you did. ”

“Had my first appointment with Dr. Kingham this week. I was impressed with the exam and her ability to clearly explain complex audiological concepts in terms i could understand. Thank you!”

“On time and fast service.”

“Always on time and able to get a fast appointment. Staff is very efficient and always able to answer all your question”

“I've been very happy with the expertise and excellent level of service I've experienced at Eastside Audiology. The staff is very professional and friendly. The line of products they offer is excellent. I highly recommend them.”

“Dr Hillard always goes the extra mile to answer my questions and help meet my hearing-needs. I have been a patient at ES Audiology for 6 or 7 years, I highly recommend the clinic. ”

“I normally see Dr. Hillard but this time I saw Dr Al-Izzi. She gave me the same great service as I have received in the past. She answered my questions and responded as needed. I would recommend this company to anyone with a hearing problem. ”

“I have been a patient of Dr. Kingham's for over 10 years and she is very professional and knowledgeable. During Covid19 she was always available to help out with any and all her patients needs. She keep in touch via emails with methods to help answer our questions and needs during this time. Eastside Audiology Doctors and Staff are all very pleasant to deal with and are always available to help make appointments and address any of our needs as quickly as possible.”

“Dr. Hillard listens to my questions on hearing aid and identified what my hearing aid can do with my iPhone by programming the phone to connect with issues. She gives me great tips on what my phone can do. Kudos to Dr. Hillard!”

“I am very happy with Issaquah Eastside Audiology. Ashley is very knowledgeable and helpful. I used to wear Costco hearing aids however the Oticon hearing aids allow me to hear so much more. I love them. ”

“I have always had the highest level of care at Eastside Audiology. I highly recommend their services.”

“I've been going to Eastside Audiology for over 10 years and have received excellent care and assistance with my hearing heath care. They have always been available when I required assistance. Of late, they have provided correspondence I required to communicate with the VA for my service related hearing loss. I would not hesitate to recommend Eastside Audiology to anyone looking for a professional Audiologist. ”

“Great team that is always flexible and professional and easy to work with.”

“Dr. Kingham set me up with my first hearing aids about 5 years ago. She took time to explain functionality and it helped me understand what to expect. When I had changes in my hearing recently, she helped me explore my new needs and, again she explained the newest technology. I am very pleased with the service and results of my journey with Dr. Kingham!”

“I have used hearing aids for 35 years. I began using Dr Kingham 20 years ago. I find her to be highly knowledgeable in a wide variety of hearing aids and servicing the hearing impaired to live a more complete and normal life. I recently moved to another state, but that does not prevent me from driving 3 hours each way to see her. She’s that good!”

“Great customer service on every interaction! Very responsive to my scheduling requests and flexibility in trying to meet my schedule. Lesa is always very welcoming and helpful for my needs. I just recently started seeing Dr. Kingham, and she has been awesome. She is very knowledgeable, and has done a great job in helping me determine what brand of new hearing aids I should consider. Whenever she does not know the answer, she is always willing to do the research to find the answer. They are customer focused and will always do what is best for YOU!”

“My experiences with Eastside Audology have been excellent since 2014 when I first was seen there. The newer examinations at my recent visit impressed me. The testing is much more real world with hearing loss . Ms Kingham was excellent at explaining the new information to me. The staff creates a welcoming atmosphere. I have found most health care settings do not convey this personalized care.”

“Always feel welcomed when I come here and my needs/questions are always taken care of/answered!! Always feel comfortable when i come like family and that I'm important! :) ”

“Have always had great success with Eastside Audiology. Great service, great product, great people. They work with you to get what is best for you. ”

“OMG - I can hear again! I am so comfortable in these hearing aides that I forget I have them on! Eastside Audiology let me try several different types, usually for a week, and I found the PERFECT type for me. I can't imagine how much different my life would have been had I gone with the ones I THOUGHT I would like. I'd probably just put them in a drawer and drag them out when I was going to be in an important meeting.... During the test phase they worked with me to digitally program each aid to match the hearing loss in the proper ear, so each piece of equipment got a fair shot. When I finally chose the type I wanted, we went through a couple of styles, colors, etc., until I could choose the one I liked best. And THEN they spent over 2 hours with me during the next two weeks digitally adjusting each aid so that it was as nearly to my normal hearing as possible. Up with men's voices, down with high pitched tones, drown out the crowd and focus on the speaker. I even bought a little "surflink" which allows me to stream direct from my TV, Radio, Computer, or become a mic that I give to my translator during meetings in foreign countries. I'm sure you can get good equipment everywhere, but it is the time these folks took to personalize my settings and let me do extended tryouts of various units, that really made the difference!”

“They were thorough and explained everything. This will be my new place to have my hearing aid work done because its the best I've found in 15 years. ”

“She was very professional, very personable and seemed quite knowledgeable.”

“I was a former H.S. Band Director (32 years) and thanks to Eastside Audiology I can truthfully say that I really enjoy life, people and T.V.! What a great feeling!!”

“I felt like she paid attention to what we said, and worked hard to get my mother what we needed. ”

“The were very willing to work with me and listened to my concerns. ”