Sound Relief Tinnitus & Hearing Center - Scottsdale

9465 E Ironwood Square Dr #102 Scottsdale, AZ 85258

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(480) 660-6751

Staff

Photo of Madison Brown, AuD, FAAA from Sound Relief Tinnitus & Hearing Center - Scottsdale

Madison Brown,
AuD, FAAA

Audiologist

Dr. Madison Brown attended Utah State University, where she earned her undergraduate degree as well as her Doctorate of Audiology (Au.D.). She began her career path not knowing the magnitude of challenges people experience with hearing healthcare. Her focus is to empower individuals to find hope and restore parts of their lives that have been affected by hearing and tinnitus. She is delighted to be a part of the Sound Relief team, where people come first, and innovation is prioritized to provide solutions and hope for all patients who walk through the door.

Through drastically improving her own quality of life by making incremental changes and trusting the process, her passion was ignited to help others on their journey toward better overall health. She understands the importance of providing individualized education, planning, tools, and support. She believes that joy, peace, and improvement are possible for all who are willing and ready to embark on the journey.

Madison enjoys spending time with her family and supporting her two children. She loves activities that involve body movement or being in the Arizona sunshine. In her spare time, you’ll find her on the golf course or relaxing at home.

Photo of Kelly Hanscom, AuD, FAAA, CH-TM from Sound Relief Tinnitus & Hearing Center - Scottsdale

Kelly Hanscom,
AuD, FAAA, CH-TM

Audiologist

Originally from Maryland, Kelly Hanscom earned her Bachelor’s of Hearing and Speech Sciences and Doctorate of Audiology (Au.D) from the University of Maryland.

Early in her Audiology career, she had a special interest in traumatic brain injuries, auditory processing disorders, and tinnitus. For the past six years, she has had the privilege of working with active military and Veterans. Her experience as a tinnitus specialist has taught her the importance of treating the whole person, and she looks forward to bringing the same individualized, high-level care to Sound Relief Tinnitus & Hearing Center. Dr. Kelly Hanscom sees patients at the Peoria and Scottsdale offices.

Dr. Hanscom lives in Scottsdale, AZ, with her border collie mix, Norman. She enjoys hiking, skiing, reading, and attending comedy shows in her free time.

Photo of Julie Prutsman, AuD, FAAA from Sound Relief Tinnitus & Hearing Center - Scottsdale

Julie Prutsman,
AuD, FAAA

Audiologist / Owner

Dr. Julie Prutsman, owner and founder of Sound Relief Hearing Center, is a third-generation audiology professional. Her family entered the field of hearing health care in the 1950s. Julie earned her bachelor’s degree in biology from Marietta College (1996), her master’s degree in speech, language, and hearing sciences from the University of Colorado (1999), and her doctoral degree in audiology from the Pennsylvania College of Optometry’s School of Audiology (2003). Dr. Prutsman is a member of the Academy of Doctors of Audiology, American Academy of Audiology, Colorado Academy of Audiology, and American Tinnitus Association.

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 13 verified patient reviews for Sound Relief Tinnitus & Hearing Center - Scottsdale! Their average review score is 5 () from 13 reviews.

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“This review is based on the first couple of visits because I just started going to SoundRelief in Scottsdale, AZ. I would say my audiologist, Dr. Kelly, is very thorough and gives a valid and reliable test for both hearing loss and tinnitus. She even asks you to repeat short sentences so that she can thoroughly evaluate the hearing loss in a real test and interpret thoroughly . It is also printed in color for you. As to tinnitus, I don't even know what happened to that tinnitus since I got those devices from Sound Relief . As soon as I put the devices in, I forgot I had tinnitus. So, if anything, the program is working right away. I won't even refer to this as "my tinnitus" or "my" hearing loss because it is "that tinnitus" or "that hearing loss" which frames it a different and more positive way for me, so that I am not owning it, like "my car". But I love the online program that helps manage the impact of tinnitus. As I said this review is early but I wanted to go ahead and post it . I think this will be a great place and will be a great program for me.”

Martisa V. of Phoenix, AZ   
07/22/2024    Review submitted online

Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:
“Thank you for sharing your experience with SoundRelief in Scottsdale, AZ! We're thrilled that Dr. Hanscom has been thorough and reliable in evaluating your hearing loss and tinnitus. Thank you for your review and choosing us on your journey to better hearing health!”
Received 07/26/2024

“When I first came to Sound Relief, I was in a panic with horrible tinnitus that had come about. I thought it would go away, and after reading all the scary stories on the internet, I realized that I needed help. After my first visit with my audiologist at Sound Relief, my mind was put at ease. They told me everything that I needed ,to be able to live a normal life with tinnitus. I took the TRT classes that were offered, and was fitted with some Oticon hearing devises, that put calming wave sounds into my ears. I used them for the sound therapy that gave my brain a break from the horrible sounds of the tinnitus. It took about 3 months for my brain to accept the tinnitus sounds. The hearing devises worked great, with the calming wave sounds. I could adjust the loudness and I had the rechanging station. The folks at Sound Relief are professionals. They saved my life. If I ever had a question, all I had to do was call or email. They are the best. Everyone in that office, Scottsdale and Peoria are so knowledgeable and kind, Thank you from the bottom of my heart.”

Scott M. of Glendale, AZ   
03/06/2024    Review submitted online

Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:
“Thank you for sharing your journey with us! We're truly grateful to have been a part of your path to finding tinnitus relief. If you ever need anything, please don't hesitate to reach out. We're here for you every step of the way.”
Received 03/07/2024

“For decades I suffered with Tinnitus and didn’t think solutions existed. Other medical professionals told me for decades there was nothing that could be done with my Tinnitus. They were uninformed and wrong. I saw Sound Relief’s TV commercials for years and delayed going to see them because I had been told there weren’t solutions. I wish I had gone sooner, and now I am so happy working with their team! Their Oticon devices are GREAT! From the initial call and first meeting, every team member at Sound Relief has been amazing! ”

Craig M. of Scottsdale, AZ   
03/06/2024    Review submitted online

Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:
“Thank you for the review! We're thrilled you found relief from your tinnitus after struggling for so long. We're dedicated to providing effective solutions and excellent care to our clients. Your feedback means the world to us, and we're grateful for the opportunity to help improve your quality of life. Please don't hesitate to reach out if you need anything else.”
Received 03/07/2024

“They are the most caring and supportive people I have ever known. ”

Conley W. of Jourdanton, TX   
01/09/2024    Review submitted online

Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:
“Thank you, Conley! We appreciate your support!”
Received 01/09/2024

“I have had a wonderful experience working with the staff at the Scottsdale, AZ location of Sound Relief. All employees have been very helpful starting with my initial information gathering call when I spoke with Layla. Her knowledge made me feel very comfortable in my choice to visit Sound Relief. I have seen 2 Audiologists and both are very professional and available to answer my questions. I chose the Oticon More 3 Mini R for my devices. I have been very happy with my choice. I completed by TRT trainings, and feel they were instrumental in learning to live with tinnitus. ”

Sue T. of Tempe, AZ   
01/08/2024    Review submitted online

Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:
“Sue, thank you for sharing your positive experience. We are delighted to hear that your journey with us has been wonderful from the very beginning. Wishing you continued satisfaction with your Oticon devices. Your feedback is invaluable to us, and we appreciate you being a part of the Sound Relief family. If there's anything more we can do for you, please don't hesitate to reach out.”
Received 01/10/2024

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A message from Sound Relief Tinnitus & Hearing Center - Scottsdale:

Sound Relief strictly adheres to all local and federal guidelines on COVID-19.

Clinic details

The Relief You Deserve

Hearing health care isn’t just what we do; it’s who we are. Some of our audiologists have tinnitus, a few of us have hearing loss, and everyone at Sound Relief has family members with hearing loss and/or tinnitus. We share a calling to help people suffering from tinnitus, hyperacusis, hearing loss, and other hearing health issues.

Our only loyalty is to our patients. Here, we give you all the time you need to share your tinnitus or hearing loss experience.

What especially makes us different is our specialization in tinnitus. No audiology practice team is ranked higher or referred with more confidence. With the most comprehensive FDA-approved tinnitus treatments anywhere, we’ve helped thousands experience life-changing results.

Our Core Values

1. Be People-Centered

2. Be Integrity Driven

3. Be Innovative

Please visit one of our 9 Colorado and Arizona hearing and tinnitus centers. Listed above you can follow the center link convenient to you to make an appointment.

Our Scottsdale office is located between Cactus Rd and Shea Blvd on North Scottsdale Rd.

Photos

Hearing care services

Sound Relief Tinnitus & Hearing Center offers specialized audiology services, including tinnitus treatment, extensive diagnostic hearing testing, and solutions for decreased sound tolerance.

  • Hearing & speech comprehensive testing/evaluation, consists of a series of tests and inspections to assess the overall hearing health of a patient.
  • Tinnitus assessment, tinnitus is common and often described as a "ringing, rushing or buzzing sound in the ears". The tinnitus assessment at Sound Relief combines tinnitus-specific tests, a comprehensive audiological evaluation, and tympanometry.
  • Hyperacusis assessment, a hearing disorder for patients with a decreased tolerance for everyday noise/sounds at such high levels that it causes irritation, anxiety, or even physical pain.
  • Hearing aid evaluation, based on your test results, needs, lifestyle and budget together we will determine which hearing device will best suite you.
  • Hearing aid sales, rechargeable, background noise cancellation and Bluetooth streaming capability.
  • Custom made and fitted hearing aids
  • Programming of hearing aids with your full prescription.
  • ​​​​​​Real Ear Measurements (REM), REMs are the gold standard in audiology for verification that the hearing aids are working as they should and providing the intended benefits inside the patient’s ear canal at the eardrum.
  • Distortion Product Otoacoustic Emissions (DPOAEs), this test measure frequencies in each ear and the audiologist interprets the results found.
  • Removal and management of non-Impacted and impacted Cerumen (earwax).

Hearing Device & Hearing Protection Audiology Services

  • Hearing aid clean and check 
  • General hearing aid service including repairs
  • Earmold impression
  • Out of Office Visits “House Calls”

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

 Remote hearing aid programming

Remote hearing aid programming

Ear cleaning

Ear cleaning

Clinic links

Hours of operation

SundayClosed
Monday8:30 am - 5 pm
by appointment
Tuesday8:30 am - 5 pm
by appointment
Wednesday8:30 am - 5 pm
by appointment
Thursday8:30 am - 5 pm
by appointment
Friday8:30 am - 1 pm
by appointment
SaturdayClosed

Visit our other locations

Sound Relief Tinnitus & Hearing Center - Mesa
4824 East Baseline Rd Ste 102
Mesa, AZ 85206

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Sound Relief Tinnitus & Hearing Center - Peoria
16155 N 83rd Ave Ste 101
Peoria, AZ 85382

View Details

Sound Relief Tinnitus & Hearing Center - Golden
1030 Johnson Rd Ste 130
Golden, CO 80401

View Details


Sound Relief Tinnitus & Hearing - Highlands Ranch
200 Plaza Drive #110
Highlands Ranch, CO 80129

View Details

Your Goals Are Sound Relief Goals

Announcement for Sound Relief Tinnitus & Hearing Center - Scottsdale
Living with tinnitus, hyperacusis, or hearing loss? These issues can become a burden on your overall quality of life and leave you feeling isolated, frustrated, and simply worn out. At Sound Relief, our team of audiologists at our Scottsdale location– promises to work closely with you to discover where you are having the most difficulty communicating. Then, we will collaborate with you to determine the best solution to increase your ability to hear and understand in the situations you describe.

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

 Remote hearing aid programming

Remote hearing aid programming

Ear cleaning

Ear cleaning

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.