HearingLife - Arlington Heights

Dr. Matthew O’Shea, Au.D., was raised in Oak Lawn, Illinois. He has been practicing audiology since 2018, having previously worked in a hospital system prior to joining HearingLife in August 2020. Dr. O’Shea received his Bachelor of Science degree in Communication Sciences and Disorders at the University of Wisconsin–Madison and went on to receive his Doctoral degree in Audiology from Rush University in 2018, where he received the Dean’s Award for Outstanding Academic Achievement. With diverse clinical experience, Dr. O’Shea is well equipped to assess and treat hearing loss. He believes in evidence-based practice to optimize quality of life for those he works with. Dr. O’Shea is licensed in audiology in the state of Illinois and is an adjunct faculty member at St. Xavier University.

Rachel Goress is a graduate of the HearingLife Apprenticeship Program. Prior to beginning her career in hearing care, she earned a bachelor's degree in Special Education: LBS1 from Illinois State University. Throughout her time teaching, Rachel worked with students who were hearing impaired and used different assistive listening devices. This experience, combined with having many close family members facing the challenges of dealing with hearing loss, inspired her to begin a new career helping people hear life better as a Hearing Instrument Specialist.

Rachel’s passion is educating people about hearing healthcare and helping them take the leap to begin their journey to better hearing health. She understands that untreated hearing loss not only affects the person experiencing it, but also those they are trying to communicate with, and therefore treats each customer based on their specific, individual needs.

Outside the office, Rachel enjoys spending time with friends and family, listening to live music and going on walks. Most often, though, you can find her spending quality time with her significant other and their rescue pup, Dolly!