Staff
Dr. Kayla Wilkins, Au.D. and Dr. Taylor Nye,
AuD, CCC-A
Doctors of Audiology
Dr. Kayla Wilkins and Dr. Taylor Nye are esteemed premier audiologists at Aspire Hearing and Balance in Lakeland, Florida. With their unparalleled expertise and dedication to patient care, they lead the forefront of audiology services in the community. Dr. Wilkins and Dr. Nye are known for their compassionate approach, utilizing state-of-the-art technology to provide comprehensive evaluations and personalized treatment plans for individuals with hearing and balance disorders. Their commitment to excellence and ongoing pursuit of knowledge make them trusted authorities in the field, ensuring every patient receives the highest quality care at Aspire Hearing and Balance.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 135 verified patient reviews for Aspire Hearing & Balance! Their average review score is 4.98 () from 135 reviews.
Write a review Sort by:
“Dr. Nye made me comfortable immediately by putting us on a first name basis. When I told him I was there for a hearing evaluation he explained the steps he would take to determine if I had a hearing loss. One was to remove ear wax, how he would do it, if it was covered by Medicare, which it wasn't, the cost if I wanted to do it, and explained every step of the procedure. When it came to my being in the chamber he helped me in. Then every test was explained thoroughly. Coming out of there he helped me once again. We went into his office and he explained in detail what the tests showed and told me a hearing aid would enhance my living. I knew I needed help and asked about the different units that would be available, and the cost. He showed me four different types of aids, explaining what each one does, and the prices. He also gave me different methods of payments at my request. Between my companion and myself I decided on one and to set me up for an appointment, at which time he will give me all the information I will need to get the best out of the one I chose. At no time did I feel pressure. I am thoroughly happy with the experience I had at Aspire. I would recommend them to anyone.”
11/05/2024 Review submitted online
“Dr. Wilkins, at every appointment, always makes me comfortable and answers all my questions. If I have an emergency, she gets me right in.”
10/25/2024 Review submitted online
“Amazing customer service , from Chantelle setting up my original appointment following thru with cancellations until something was perfect for my schedule. Dr nye with explaining my results . Recommend them 10/10. ”
10/24/2024 Review submitted online
“My very first appointment was very nice, the staff was very nice and made me feel very comfortable. I was nervous going in but the Dr explained and talked to me the way I could understand. Really liked them ”
10/15/2024 Review submitted online
“I have been going to Kayla for servicing my Cochlear Implants for about 6 years. She is terrific. She is perfection. Her staff is great. What else can I say? She keeps me hearing.”
10/02/2024 Review submitted online
“Great location. Nice inviting office. Very personable service from the front desk Liz to the audiologist Kayla. I needed my hearing test completed in a timely manner and they put me on a waitlist with a quick opening available. They explain everything to you and provide you information right away to help you make informed healthcare decisions. I would definitely recommend this team for any of your hearing needs. 5 star rating!! Thank you so much.”
09/27/2024 Review submitted online
“Excellent service from the first phone call to hearing test. They were even able to repair one of my current hearing aid. Great place. ”
09/19/2024 Review submitted online
“Aspire Hearing and Balance is a most excellent health organization from the front office to both Dr Wilkins and Dr Nye. They are smooth, efficient and very helpful. They helped me through sudden hearing loss and later balance issues providing expert testing and advice. They are the preferred hearing and balance testing group for several ENT practices as well as my primary care doctor. They’re the best!”
08/30/2024 Review submitted online
“This summer(2024) I noticed more difficulty hearing and couldn't get my hearing aid to resolve my issues. I had my scheduled hearing aid maintenance visit and hearing test done by Dr. Wilkins. My Phonak audio left ear, Phonak CrosP right ear bought 2022 at Aspire Hearing& Balance was in good condition but my hearing loss had gotten worse. So same appointment Dr. Wilkins connected hearing aid to computer with my updated hearing test & adjusted it to new hearing prescription. "Happy day " I didn't have to buy a new hearing aid. My next review: I have an old hearing aid (2018) Phonak,BoleroB for left ear, PhonakCrosB for right ear that I wear when doing outside yard work, exercise in pool, etc. Since I have had a change in my hearing loss I wanted to check if Dr. Wilkins would inspect and advise me if she could update the hearing prescription using my hearing test from 2 months before, and the cost. Excellent appointment: hearing aid maintenance done ( cleaned, water removed,tubing changed, prescription verification). I am so pleased with a back up hearing aid that I can hear so well. The cost was reasonable. Also I know I will get the truth. Thank you Dr. Kayla for everything you do to keep me hearing at my best. You must be proud of your staff, they are incredible. Thank you Shantel - your calming nature puts everyone at ease.”
08/28/2024 Review submitted online
“Let me first say, this experience of sudden hearing loss in my right ear was devastating, but here is why it is now not anywhere as bad as I thought, Kayla at Aspire not only has the knowledge, but the patience and personality to help me put this entire deal into perspective. Let me explain, there are a lot of people in the medical world that “say it how it is” and that’s it, and we are suppose to walk out of the office/hospital to figure out what to do next, this is not the case with Kayla, I have had some really bad days and she was able to give me techniques, caring responses and a tough minded approach that really has made a turn around difference, both mentally and physically. See, sometimes God puts the right people in our life at the right time, my family truly appreciates everything her and her office has done! ”
08/28/2024 Review submitted online
“After relocating to Florida, my husband & I searched for a new Audiologist near Plant City. Dr.Wilkins & staff provided us with the best possible care & experience. Their office is conveniently located, welcoming & it is a pleasure to go there. We are extremely happy we found them.”
08/28/2024 Review submitted online
“Very friendly staff and doctors who give personalized service, and are very efficient. Their practice runs on time, which is hard to find, and so appreciated by this patient who’s taking off work time for appointments.”
07/15/2024 Review submitted online
“I felt so comfortable with Taylor, and I started to be nervous but he made me feel comfortable . I would recommend Aspire to anyone. People are friendly and make you feel at ease .”
07/14/2024 Review submitted online
“The best ear care is called Aspire. The hearing aids are tops, Dr. Nye's help is meticulous and professional. Patients are treated with respect and consideration, given quality care. The staff is very nice and helpful.”
07/09/2024 Review submitted online
“Their expertise is unmatched, excellent customer service, warm friendly caring Staff and very clean comfortable office. They have gone above and beyond for us in special circumstances. None better!!”
07/04/2024 Review submitted online
“Very Fast , courteous and so helpful! The staff were so friendly and helpful and when i left , I felt 100% better ! ”
06/26/2024 Review submitted online
“From my interaction with Shantel to my visit with Dr. Nye, everything about Aspire Hearing and Balance was pleasant and professional, I highly recommend them. ”
06/26/2024 Review submitted online
“Aspire Hearing and Balance provides a working and patient environment that is warm and sincere. Often Dr. Wilkins goes beyond what the appointment was to cover. Dr. Wilkins is thorough, knowledgeable, patient focused, and exceptional. Aspire Hearing & Balance receptionist, Shantel makes patients comfortable by listening to their concerns. Aspire Hearing & Balance is fortunate to have Shantel as an employee.”
06/25/2024 Review submitted online
“Overall excellent attention and care.”
06/23/2024 Review submitted online
“Shantel was very kind, courteous and knowledgeable. Dr. Nye was very kind, courteous and knowledgeable. He took the time to explain the importance of hearing aids. He asked what questions I had and gave me the answers I needed! All in all, I would recommend Aspire Hearing!”
06/14/2024 Review submitted online
“The staff, from the young woman who greets you coming in the dorm to Dr Nye, all are professional, patient and kind ”
05/30/2024 Review submitted online
“Every step from setting the appointment to the exam to having questions answered were excellent. I will definitely recommend Aspire to my friends.”
05/29/2024 Review submitted online
“Staff is very courteous. Dr. Nye is compassionate and professional. Takes time with you. Very concerned about your needs. I would highly recommend Aspire Hearing and Balance. ”
05/17/2024 Review submitted online
“The experience working with Aspire was excellent. The Doctor, Kayla Wilkins and staff were very knowledgeable. They made you feel comfortable adapting to your new way of hearing your surroundings. ”
05/11/2024 Review submitted online
“Caring, patient, and knowledgeable, Dr. Wilkins and her team have taken great care of my hearing needs. I highly recommend Aspire Hearing and Balance, especially if you are new to the world of hearing aids.”
05/08/2024 Review submitted online
“Kayla and staff make you feel very comfortable. They go out of their way to make your visit go smoothly and get you in and out quickly. She explains everything to you and answers any questions or concerns that you may have. 5 Star ⭐️ rating. ”
05/07/2024 Review submitted online
“Excellent service !! 5 Stars ”
04/26/2024 Review submitted online
“Dr. Kayla is great! She went out of her way to get certified to handle Worker's Comp claims from DOL. From the first moment of talking to her through every appointment, Dr Kayla and her staff have been amazing. ”
04/12/2024 Review submitted online
“Dr Kayla and staff are always kind and professional! Feels like family! ”
04/08/2024 Review submitted online
“It was my first time there but I was very impressed with all of the staff. Dr. Nye was excellent and he explained everything to me and recommended the right rearing aids . I can’t wait for my next visit to get them so I can see how they help me.”
04/04/2024 Review submitted online
“First time at this office. Everyone was very welcoming and personable. Dr. Nye was great, made us feel at ease, and explained everything in detail. ”
04/03/2024 Review submitted online
“The staff was very friendly and accommodating., I was running a few minutes behind in getting to my appointment at the scheduled time, I called the office and told them what time I could me there, the receptionist checked with the doctor and told me, I could come on in. The doctor was very nice and very patient with me.”
04/02/2024 Review submitted online
“Everyone at Aspire Hearing and Balance is professional, respectful and kind. Dr. Nye is knowledgeable and patient. He answers all questions thoroughly and is obviously intent on providing the best results for my sudden hearing loss. I highly recommend this facility.”
03/24/2024 Review submitted online
“Dr. Nye is the best. He listens, checks, gives his thoughts and then we can come to a conclusion as to what is needed. His receptionist is super. He will repair or get your hearing aid fixed. If you need this type of Dr. he is to one you want to spend your time with. ”
03/15/2024 Review submitted online
“I was not here for a hearing issue but for a balance/vertigo problem. Dr. Nye could not have been more thorough with his exam, patient with his explanations, and careful with me. I very much appreciated the non-rush attitude of everyone in the office. All they really seemed to care about was the patient.”
03/13/2024 Review submitted online
“Wonderful team at this facility!”
03/08/2024 Review submitted online
“Dr. Wilkins checks all my hearing aid apparatus to make sure all is working properly. Appreciate her kindness and professional knowledge.”
02/28/2024 Review submitted online
“Dr. Wilkins explained everything I needed to know in regards to my hearing test. Appreciate her professionalism. ”
02/28/2024 Review submitted online
“I have been a patient of Dr. Wilkins for four years. She is absolutely top-notch. I am so pleased with the care I receive at Aspire Hearing, that I would not consider going to any other audiologist. Her team is most helpful, friendly and professional. I highly recommend Aspire Hearing, and I rate them 5 stars.”
02/27/2024 Review submitted online
“My experience with Aspire Hearing and Balance was exceptional. Dr. Wilkins explained everything she was doing and gave me an excellent hearing test.”
02/07/2024 Review submitted online
“Professional, personable, patient people. Incredibly helpful and knowledgeable. I’m about two years into the hearing aid experience and I am very happy with the results. Aspire is awesome. ”
02/06/2024 Review submitted online
“No waiting, prompt and professional. Explains everything where you can understand it. Would highly recommend them to anyone.”
02/05/2024 Review submitted online
“I am a long time tinnitus "blessed" man, it is time to seek treatment. I had my first meeting and hearing test and will try to solve it with training and a hearing aid. The staff are setting up a plan for me, and will discuss the problem with the next visit. I basically know what the options are now. The audiologist and Dr. seem very knowledgeable and up to date , answered all questions I had at the time. We will get to the details next visit. They were very pleasant, patient, and a pleasure to deal with. I'm looking forward to my next visit.”
01/30/2024 Review submitted online
“Dr Kayla and Dr Nye are amazing and go above and beyond . So thankful for both and their staff too ”
01/25/2024 Review submitted online
“Kayla Wilkins and the entire staff at Aspire Hearing and Balance are absolutely above and beyond the best Audiologist Specialists in Lakeland! They also work with all incomes and insurances to meet each individual situational needs. I previously went to a competitor in Lakeland and they tried to oversell me two hearing aids when I only needed one for my right ear and with upgrades I didn’t needed trying to charge me over $6300 and my bill was less than have that and was only for my right ear and only the options I needed to work and function. The staff at Aspire go over and beyond to be available to answer any questions or concerns or respond quickly and they even text back. They are simply awesome and I thank God for them!!!!”
01/24/2024 Review submitted online
“My experience at Aspire has been nothing but great. Dr. Kayla takes her time explaining everything and makes sure you understand your hearing need and then how to use your hearing devices.”
01/24/2024 Review submitted online
“Dr. Kayla and her office staff are simply the best. They are caring, attentive, and supportive of all my hearing needs. They are very professional and listen to your needs and requests. Super people !”
01/09/2024 Review submitted online
“I am a totally satisfied customer since 2023. The services they provide such as hearing test, hearing aids and their maintenance programs are the best. Nice, respectful, helpful, professional, efficient, and courteous.”
01/05/2024 Review submitted online
“Shantell is a great help from the moment she answered the phone when I called the office she helped me feel comfortable and answered all my questions. Dr. Wilkins took great care to make my husband and myself feel relaxed and confident that she would help me determine exactly what device would be right for me. ”
07/14/2023 Review submitted online
“My visit to Aspire Hearing and Balance was a pleasant one. The moment I walk in the office I was greeted by a professional & friendly "Shantell." Dr Nye is Patience, knowledgeable and caring. I was impressed with his personal interest in my wellbeing. My over all experience is an A+++ I sincerely recommend for anyone who needs guidance on any improving there hearing this is the place to go. ”
06/21/2023 Review submitted online
“Dr Wilkins and Staff are the best.”
06/15/2023 Review submitted online
“I was well greeted by the associate. Dr. Nye is very pleasant, kind and honest. He explained clearly all my options. I was satisfied with his professional help. ”
06/03/2023 Review submitted online
“Dr. Wilkins and her staff, including Dr. Nye are very knowledgeable, kind and very committed to excellent service. I feel very comfortable there and know that they are honest and efficient.”
05/18/2023 Review submitted online
“When I walked in the door the staff was very professional and friendly and Already I was impressed , you don’t get that at other places. Dr. Wilkins listened to all of my issues and concerns, she explained each procedure for each test she was performing which was great. She explained the difference types of products and made it easy to understand witch was great, I’m glad I found this place.”
05/07/2023 Review submitted online
“When you find the best, you have peace that any hearing problem can and will be solved. Aspire H & B is the BEST when dealing with hearing issues, which I have many! Thank you for being compassionate and caring. You are all a blessing!”
05/05/2023 Review submitted online
“Convincing me was my daughter and she had already talked to Aspire Hearing and Balance. So I called and made an appointment. They are very very friendly people and technically efficient. I could tell right away they cared about their patients. I talked to Dr. Nye for at least an hour. He is a good listener, and is very knowledgeable About the process of fitting you with the correct hearing aids that really work well for you. I believe wearing these new hearing aids has opened up s whole new world of sounds I never really new how much I was losing. The software for my I phone is so easy to operate. I am able to adjust the hearing aids to be perfect match for my ears, and all types of environments. Incredible technology. I would highly recommend making an appointment to talk to the professionals at Aspire Hearing And Balance. you will be happy that you did. Thank you Dr. Nye……”
05/03/2023 Review submitted online
“I absolutely think Aspen Hearing & Balance is a very knowledgeable, friendly, business . I would highly recommend it. From the moment you walk in the door, they are so professional and welcoming. They respond very quickly to any need I have. I appreciate a well organized buisness you can go to, and get the excellence you would expect.”
05/01/2023 Review submitted online
“From the moment I walked into the office of Aspire Hearing, Lakeland- I felt welcomed and greeted with a smile from his staff. Dr. Nye treats you like family. He listened while I explained my hearing concerns. He did a thorough exam and offered my options for my hearing loss. There is no pressure sales - just professional advice. I ordered my hearing aids and was excited to begin hearing the voices of my grandchildren more clearly. I have been wearing my new hearing aids for a few weeks and love the clarity and especially the bluetooth with my phone. I highly recommend Aspire Hearing. Don't wait! Begin hearing all you have been missing. Dr. Nye and his staff will take excellent care of you. ”
04/19/2023 Review submitted online
“Dr Wilkins is awesome and thorough Always treats me like family! Her staff is very pleasant and professional! Highly recommended!”
04/03/2023 Review submitted online
“This is my first time getting hearing devices and my visit with Aspire Hearing & Balance helped clear up any lingering anxiety I had and truly made me feel listened to. All of my questions and concerns were addressed. My doctor was professional yet personable which I really appreciated. She was also very thorough in her explanation of exactly what options I had and what I could expect next. Overall an amazing experience. 10/10”
03/17/2023 Review submitted online
“Comfortable and thorough ”
02/20/2023 Review submitted online
“Dr Wilkins is very knowledgeable. She’s so patient and kind with me, I highly recommend her to anyone with a hearing issue. ”
02/20/2023 Review submitted online
“Dr Wilkins was great! She listened to what was going on with me and gave me my options. Looking forward to working with her in the future. ”
02/03/2023 Review submitted online
“Professional, personal attention; technical expertise and very nice people. ”
01/26/2023 Review submitted online
“Aspire Hearing & Balance is an amazing facility. The entire staff works seamlessly together to provide outstanding service to their patients. Dr. Nye was my provider, and he was extremely kind and knowledgeable.”
01/25/2023 Review submitted online
“I can't say enough praise for the staff at "Aspire Hearing & Balance". My recent hearing aid maintenance visit with Dr. Wilkins gave me peace of mind that no problem was found and she was able to fix my ear mold to eliminate a squealing noise. She is a good listener and very knowledgeable. I have been using audiology services for 45 years. Dr. Wilkins is the "BEST"! *AUG. 2023 Update* - I would like to thank the staff at Aspire Hearing & Balance for giving me the best service I have ever had in the 45 years of wearing hearing aids. Dr. Kayla has the gift to listen to my needs and the expertise to find the correct hearing aids to fit my hearing loss. She has encouraged me to routinely have comprehensive hearing evaluation and hearing aid maintenance. Thank you Dr. Kayla for helping me cope with "hearing loss"- I love my hearing aids. ”
01/16/2023 Review submitted online
“Dr Wilkins is the best! She evaluated my hearing and I’m a candidate for implant’s moving forward. Looking forward to the journey ahead to better hearing. Thank you Dr. Wilkins and office staff. Sincerely,”
01/13/2023 Review submitted online
“My son, who has small ear canals and the wax often accumulates in the canal was seen by Dr. Nye. Dr. Nye was pleasant and engaging while cleaning Javen's ears. He's calmness was notice as he explained what he was about to do and what we were seeing on the screen. This was our first visit and we will be seeing Dr. Nye in six months for another painless cleaning. ”
01/05/2023 Review submitted online
“Dr. Wilkins is an Outstanding Audiologist with a Very Amazing personality!!! Her hearing examinations are very thorough, & she has a gentle touch. Dr. Wilkins explains exactly what she is going to do, and doesn't do it until you fully understand her. I highly recommend Dr. Wilkins and her team at Aspire Hearing & Balance.”
01/04/2023 Review submitted online
“I am very pleased with the service provided at Aspire. The doctor took his time explaining my hearing test results and giving me all my options regarding hearing aids. I appreciated his honesty on what my best course of options were.”
01/01/2023 Review submitted online
“I was very impressed with the whole Aspire experience from the first step in the door. I was greeted very cordially, waited for a very short time and met with Dr. Nye. He had all the time in the world for me, solved my problem quickly and on my way. Thanks everyone, great service.”
12/28/2022 Review submitted online
“Taylor Nye was an excellent audiologist. He had a calming personality and made the visit non-stressful. His results for my hearing was communicated clearly and he offered me options to consider. He was not trying to make sales, he was honest and not pushy. I would recommend him to my friends & associates and will return myself. ”
12/19/2022 Review submitted online
“Taylor Nye, was extremely knowledgeable and professional. All test results were clearly explained indepth. He took the time to answer ALL questions asked completely. ”
12/19/2022 Review submitted online
“I really enjoy going to this office for my hearing appointments because the staff is so friendly and helpful every time, from the receptionist to the doctor. I would highly recommend this location to family and friends.”
11/30/2022 Review submitted online
“Just got my second set of hearing aids from Kayla. She takes the time to make sure everything is set up correctly. Very friendly atmosphere in her office from all staff.”
11/08/2022 Review submitted online
“Dr Wilkins is a wonderful audiologist!! She will listen to everything you tell her to make your hearing experience the best you ever had!! The staff is friendly, very helpful!! Office is very nice and very clean!”
11/07/2022 Review submitted online
“Excellent audiology practice !! The staff and Dr. Nye are amazing! ”
11/06/2022 Review submitted online
“I originally 5 years ago went to Aspire Hearing and Balance Kayla Wilkins with card for a free exam. Kayla made me feel very comfortable and explained all my questions and options.. Now she still is looking out of me getting me the best treatment for my hearing needs.”
11/02/2022 Review submitted online
“Aspire Hearing and Balance Kayla Wilkins and Taylor Nye are the Audiology Professionals: they have a home family value practice that pay attention to your needs right away. They're genuine in their desire to help you with better hearing with updated programs and equipment for support! Give them a call and make listening to someone fun again! ”
11/01/2022 Review submitted online
“I am so pleased with Aspire Hearing and Balance. Dr. Wilkins is always so thorough and Knowledgeable. The hearing aid she recommended is a perfect fit for me. She is super nice and so are the girls in the office. I recommend their excellent expertise. ”
10/24/2022 Review submitted online
“I am always treated well, and am pleased I am always treated with respect, and I am confident that I receive the best care.”
09/10/2022 Review submitted online
“Dr Wilkins is very knowledgeable and helpful. I've always received great service and support from Dr Wilkins and her staff. It's always a pleasant experience when in the office or afterwards should i have any questions or need support. Either Dr Wilkins or someone on her staff responses quickly whenever I've had questions or concerns and needed to text. I highly recommend Dr Wilkins and her staff.”
09/08/2022 Review submitted online
“The service provided by Dr. Kayla Wilkins and her new team member Dr. Taylor Nye is wonderful. The pleasant and conveniently located office is obviously well-run and the doctors love their work and patients. I recommend Aspire to everyone I know.”
07/27/2022 Review submitted online
“Professional and prompt service!”
07/19/2022 Review submitted online
“From the initial check-in through the staff meeting and the procedures, everything is explained and carried out precisely. They are professional, detail orientated, and communicate very well. It is a pleasure to deal with such nice professionals across the entire organization. ”
07/06/2022 Review submitted online
“New patient, having recently moved to the area. Thorough first visit with ground laid for long term future relationship”
06/28/2022 Review submitted online
“Both the doctor as well as the receptionist are very accommodating and knowledgeable. They both took the time to explain everything so that my elderly father understood. Love Love Love their service”
05/17/2022 Review submitted online
“Recently I was fitted with hearing aids. Jennifer was very honest and caring to make sure my visit was satisfactory. Very pleasing experience!”
05/12/2022 Review submitted online
“My experience was excellent from appointment setting through consultation. All of our questions were answered. Kayla took all the time we needed to answer them. I would highly recommend this office to everyone.”
05/11/2022 Review submitted online
“Staff is very attentive to my individual needs. They are courteous and patient to answer any questions. ”
05/03/2022 Review submitted online
“My experience was wonderful I felt very comfortable from the time I walked in with all the staff and Kayla explained everything in a way that anyone could understand. I am so glad that I picked there office and would recommend them to anyone.”
04/08/2022 Review submitted online
“All staff in this office were super friendly and nice. The doctor was great and took the time to explain everything to me. Was my very first hearing test and the doctor made it amazing and easy. Thank you! ”
04/06/2022 Review submitted online
“Kayla, Wanda and Amanda Very professional and family oriented Team, helpful and informative! Always checking on you always have good advice for hearing and saving money!”
04/06/2022 Review submitted online
“Amanda, Dr. Wilkins and staff extremely pleasant, efficient and professional! Great teamwork! ”
02/04/2022 Review submitted online
“Very impressed with my first encounter. My experience with Aspire was first class! I would recommend Aspire to anyone who is looking for a hearing aid doctor. ”
02/01/2022 Review submitted online
“Very pleased with the neat peaceful waiting area and for the prompt service. A professional approach to treatment.”
01/18/2022 Review submitted online
“I took my dad here. They are AMAZING. I wish I could rate them 100 stars. One of the best customer/patient experiences we have gotten in Lakeland. The doctor was excellent and all others in the clinic made us feel very important Highly recommend Aspire Hearing. ”
12/23/2021 Review submitted online
“Outstanding care and knowledgeable staff. Dr. Wilkins experience is in all things hearing. I personally have been a client of hers for five years. Never have I felt rushed or left with questions. Terrific ”
12/14/2021 Review submitted online
“Dr. Kayla Wilkins and her staff from the lady at the front desk to everyone I came in contact with in the back was the absolutely best, most helpful, polite and made me feel very welcome and comfortable, always seen within minutes if not right away, would totally recommend Aspire to anyone and everyone. ”
12/01/2021 Review submitted online
“I would recommend Aspire to anyone who is looking for a hearing aid doctor. Kayla is a very caring doctor and takes her time to test you. The staff, as well as the doctor, are very professional and do their best to accommodate your needs. ”
11/17/2021 Review submitted online
“Very impressed with my first encounter. My experience with Aspire was over the top! The customer service is excellent. The product choices are excellent. Dr. Kayla tested me and custom fitted me with a device that is far superior to former devices I had from other clinics. The cost of my new hearing device was less than what I had paid for previous devices. The office communication is superb! ”
10/18/2021 Review submitted online
“A 1st class experience from start to finish! I would definitely recommend Dr. Wilkins for your hearing needs!”
09/26/2021 Review submitted online
“Dr. Wilkins is awesome very thoroughly with exams and hearing test, her staff is very friendly and helpful.”
09/24/2021 Review submitted online
“Dr. Wilkins is my very favorite Dr. I have been a patient for many years starting in Tampa and following her to Lakeland, and I will follow her if she every relocates again. She and her staff are always friendly, compassionate and really goes above and beyond. I am very blessed to be a patient of Aspire Hearing & Balance, which I highly recommend. ”
09/13/2021 Review submitted online
“Dr. Wilkins is excellent, intelligent, and very knowledgeable. She is compassionate and is a wonderful communicator. She easily guides you through choices and issues. She explains details in a clear and concise manner. ”
07/13/2021 Review submitted online
“Beyond Thorough, Friendly and Professional. From the great Staff to the very knowledgeable Dr. Kayla Wilkins, (a protégé of Dr. Loren Bartels, Tampa) you can not find better Hearing & Balance Care. The Plant City office is a pleasure to deal with and the location is a traffic free drive. ”
06/14/2021 Review submitted online
“They are wonderful to work with. Explained the tests, results, and options. They have a patient from now on.”
05/24/2021 Review submitted online
“Dr. Wilkins is a wonderful caring provider. She provides the best patient care and will always take her time to break down your treatment plan to make it easy to understand. She definitely cares about her patients. Her staff is always friendly and accommodating. I highly recommend Dr. Wilkins for your hearing needs.”
05/21/2021 Review submitted online
“Dr Kayla Wilkins is an incredible Dr. My hearing is almost gone yet she was able to help me hear my family, hear TV and hear on my cell phone. She speaks very distinctly and makes sure my family and I understand the entire process. She is so awesome and spends as much time with me as needed. Her office staff is very friendly and very efficient. I would highly recommend them.”
05/21/2021 Review submitted online
“Dr Wilkins has been the only audiologist that I have ever seen that explained the process in a way in which I could understand. It made sense, and my wife and I enjoyed our visit and are looking forward to my new hearing devices. Thank you for your friendly and professional care.”
05/14/2021 Review submitted online
“Dr. Wilkins is a breath of fresh air! She truly cares about her patients and tries to do everything she can to help and improve their quality of life. She listens and spends as much time as you need her to. Her office is clean and beautiful. Her staff is always friendly and helpful as well. ”
04/22/2021 Review submitted online
“Very professional staff. Excellent service. Definitely would recommend to anyone experiencing hearing difficulties.”
04/16/2021 Review submitted online
“Great experience, professional staff! Would definitely recommend Dr. Wilkins!”
04/12/2021 Review submitted online
“As always, patient centered, professional service compassion and kindness make this a successful client experience ”
04/09/2021 Review submitted online
“Dr. Wilkins has always been excellent every time I’ve seen her. She is very professional and knowledgeable and corrects any problems I have. I will continue to see her and recommend her to others.”
02/18/2021 Review submitted online
“Very professional and knowledgeable about the available products.”
02/02/2021 Review submitted online
“Great experience! Kayla is a professional and treated me with care and respect.”
01/02/2020 Review submitted online
“I have been wearing hearing aids for forty years and I am blessed to now have Kayla Wilkins as my audiologist at ASPIRE HEARING & BALANCE in Lakeland, Fl. She is professional and knowledgeable, takes her time, answers questions and only sells you what you want. Her staff is very understanding and professional. I am very happy with my Phonak Cros Hearing Aid I purchased one year ago. I had my annual hearing test and hearing aid serviced today. I highly recommend their services. ”
12/18/2019 Review submitted online
“Good hearing test, more thorough than some I have had. I have not yet received my emailed copy of the test results. ”
12/18/2019 Review submitted online
“modern up to date equipment, modern hearing devices, aware of hearing problems associated with shooting sports and hunting, friendly, courteous i have recommended her to friends and customers at my gunsmithing business. ”
12/10/2019 Review submitted online
“Dr. Wilkins loves her work and it shows. She definitely knows how to help folks feel at ease during a hearing evaluation and/or removal of earwax buildup. I'm so happy to have discovered this talented doctor in her conveniently located practice and would highly recommend Aspire Hearing and Balance to all.”
11/22/2019 Review submitted online
““Dr. Kayla Wilkins and the receptionist Cindy welcomed me with warmth and made me feel SPECIAL. Dr. Kayla proved to me that she is very knowledgeable and cares about her patients. After all of the scheduled procedures were performed, Dr. Kayla made sure I understood the results. I definitely will follow her recommendations without a doubt.”
11/12/2019 Review submitted online
“Very professional; Explanation of the process and results helped me understand and the action that I need to take. ”
10/29/2019 Review submitted online
“Staff were very helpful and nice. Went to get my hearing test the Dr was extremely nice she talked me through each test it made me feel comfortable. I would definitely go there for all my hearing needs.”
10/07/2019 Review submitted online
“I chose 5 because that was the highest, but Kayla Wilkins deserves a 10 ++++. She is so knowledgeable, competent, informative, sincere, and personable. Although my husband's visit wasn't planned to include a hearing test, Kayla realized there existed a serious issue and took time to administer a complete hearing screening. She diagnosed his problem which was readily improved. Like Kayla Wilkins, the receptionist is wonderful, pleasantly responsive and patient centered. She seems to handle all patients well and answers all their requests smoothly. Aspire Hearing and Balance is a most outstanding clinic which I highly recommend to all. ”
10/04/2019 Review submitted online
“Efficient, professional and friendly.”
09/27/2019 Review submitted online
“They were very nice and answered all my questions.”
09/25/2019 Review submitted online
“Staff was friendly, professional and courteous. The entire cleaning took less than 30 minutes, including one ear that was extremely impacted. I’ll definitely be back for my annual cleaning next year. ”
09/23/2019 Review submitted online
“Excellent nurturing of the novice. Well informed. ”
09/20/2019 Review submitted online
“Professional from start to finish. From receptionist to Drs, assistant to the Dr herself.”
09/18/2019 Review submitted online
“Dr. Wilkins was awesome, she explained everything to me, took her time and made sure I understood everything, I would recommend her to everyone that needs Hearing Aids.”
09/09/2019 Review submitted online
“One of The finest group of professionals I have ever experienced. Dr. Wilkins and her staff are the best in their field in my humble opinion.”
08/17/2019 Review submitted online
“My entire experience was excellent!!..Front desk & the Dr are extremely professional, courteous & polite! If I ever need anything concerning my hearing issues I would definitely come back to this location.”
08/05/2019 Review submitted online
“I was very satisfied with the care and testing I received. Everyone was professional and made me feel comfortable with the testing procedure. ”
07/23/2019 Review submitted online
“She's very professional and a very kind person. She knows what she is doing and explains the results to understand easily. Thank you Dr. Kayla.”
07/16/2019 Review submitted online
Clinic details
On behalf of the audiologist and staff at Aspire Hearing and Balance, we welcome you to our practice!
Selecting a qualified hearing healthcare provider is one of the most important keys to your success. Proper treatment such as hearing aid recommendations and fittings or cochlear implant mapping visits are highly dependent on the judgment and skill of the professional selecting and/or providing your treatment option. Furthermore, you will be developing a long-term relationship with this professional and practice, just as you do your other doctors or dentist.
At Aspire Hearing and Balance, we are dedicated to serving our patients. We specialize in identifying, diagnosing and treating hearing and balance disorders in our state-of-the-art facility. Our goal is to help you hear your best because your life is worth hearing. We provide expert, exemplary service and personalized care, taking into consideration your specific hearing needs, lifestyle and budget. We are firm believers in the importance of educating our patients on how to protect their hearing and how to make informed decisions about their hearing health. Whether you need hearing testing, hearing aids, or hearing protection, we are your hearing doctor.
Hearing care services
- Diagnostic Hearing Evaluations
- Hearing Aids
- Cochlear Implant Evaluation & Programming
- Tinnitus Evaluation & Management
- Balance Assessments & Treatment
- Wax Removal
- 3D Ear Scanning
Hours of operation
Sunday | Closed |
Monday | 8:30 am - 12 pm, 1 - 4 pm |
Tuesday | 8:30 am - 12 pm, 1 - 4 pm |
Wednesday | 8:30 am - 12 pm, 1 - 4 pm |
Thursday | 8:30 am - 12 pm, 1 - 4 pm |
Friday | 8:30 am - 12 pm, 1 - 4 pm |
Saturday | Closed |
Evening and/or weekend hours available by appointment. Please call to schedule. |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Financing available for those who qualify
- Insurance accepted, please call for details